Petco Introduce
For pet owners in the Whitestown area and throughout central Indiana, finding a reliable and all-encompassing resource for their pet's needs is a top priority. Petco, a nationally recognized name, has a location at 6298 Mills Dr that has become a go-to destination for everything from daily food to specialized grooming and live animal purchases. This guide provides an in-depth look at what makes this specific Petco a valuable asset to the local community, from its wide array of products to its commitment to animal welfare and customer service.
Petco goes beyond the typical pet store experience by providing a variety of on-site services that make pet ownership more convenient. Whether you are looking for a new toy, a specific type of fish, or professional grooming for your dog, you can find it all under one roof. The store's commitment to variety is evident in its selection, which caters to a diverse range of pets, including dogs, cats, reptiles, and aquatic life. This "one-stop-shop" model is a major draw for busy Indiana residents who appreciate the convenience of handling multiple tasks in a single visit.
The quality of service and the health of the animals at this location are consistently highlighted by customers. One visitor noted that the staff was "very friendly and all of the animals looked happy and healthy." Another customer had an exciting experience, walking in right after a chameleon had babies, which was a memorable and delightful moment. This kind of genuine passion from the staff, who were "excited" to share the news, creates a positive and engaging atmosphere. The store's on-site grooming services are also well-regarded, with one customer noting that their dog "always looks amazing" after a "thorough job" that takes a few hours, highlighting the detail-oriented approach of the grooming team.
This Petco location is conveniently situated at
6298 Mills Dr Ste 300, Whitestown, IN 46075, USA
. This makes it an easily accessible spot for residents of Whitestown and the surrounding communities, whether you are running a quick errand or planning to spend more time browsing.The store is designed to be fully accessible to all customers, demonstrating a commitment to inclusivity. It features a **wheelchair-accessible entrance**, a **wheelchair-accessible parking lot**, and a **wheelchair-accessible restroom**. These amenities ensure that every individual can shop comfortably and with ease. Additionally, the store provides **Wi-Fi** for customer use, adding another layer of convenience and modern comfort to the shopping experience.
Petco provides a wide array of services that cater to the diverse needs of pet owners in the area.
Comprehensive Pet Supply Store: The store is a comprehensive source for food, treats, toys, bedding, and health products for a wide variety of animals, including dogs, cats, birds, and small animals. The product selection is extensive, ensuring you can find what you need regardless of your pet's species or specific dietary requirements.
Specialized Aquatic and Reptile Departments: As a **fish store**, **tropical fish store**, **goldfish store**, and **reptile store**, this Petco offers a diverse selection of live animals and all the necessary supplies to care for them. This includes a variety of fish, reptiles, and the specialized equipment like tanks, filters, and lighting needed for these particular hobbies. The store’s team is knowledgeable about the specific care needs of these pets, as shown by their enthusiasm for new additions like chameleon babies.
Professional Grooming Services: The on-site grooming salon provides full-service care, from baths and haircuts to nail trims. A satisfied customer noted that their pet's grooming session was "cut to perfection" and resulted in a beautiful outcome every time. This service is a major convenience for those who need professional care.
Pet Adoption Services: In partnership with local animal welfare organizations, this Petco location facilitates the adoption of pets, including kittens, helping homeless animals find their forever homes. This is a vital service that connects loving families with pets in need.
Convenient Shopping and Payments: The store caters to a modern, fast-paced lifestyle by offering **curbside pickup**, **delivery**, and **in-store pickup** for online orders. This allows customers to shop on their own terms. The store also accepts **credit cards**, **debit cards**, and **NFC mobile payments**, making transactions quick and effortless.
Beyond its services, Petco offers several features that make it a compelling choice for local pet owners.
Healthy and Happy Animals: A key highlight mentioned in customer reviews is the apparent health and happiness of the live animals in the store. The staff's attentive care is evident in how well-maintained the animals' living environments are, creating a positive experience for visitors and prospective pet owners.
Dedicated and Compassionate Staff: The team's passion for animals is a major draw. Their genuine excitement about new births or their gentle approach to grooming builds trust with customers and enhances the overall shopping experience.
Commitment to Accessibility: The store’s full accessibility, including a wheelchair-accessible entrance, parking lot, and restroom, is a strong highlight that shows a commitment to serving the entire community without barriers.
Modern Shopping Conveniences: The availability of various shopping options, including curbside pickup and delivery, as well as the acceptance of NFC mobile payments, shows that Petco is a modern business that adapts to the needs of its customers.
These highlights collectively paint a picture of a business that is not just transactional but is genuinely committed to being a partner in pet ownership.
If you wish to visit or contact Petco in Whitestown, here is the relevant information:
Address: 6298 Mills Dr Ste 300, Whitestown, IN 46075, USA
Phone: (317) 768-8000
The staff is available to answer your questions about products, services, and live animal availability.
For pet owners in the Indiana region, Petco stands out as a reliable and comprehensive solution for all their pet care needs. The store’s main value proposition is its ability to offer a complete pet-related experience under one roof. Instead of visiting multiple specialty stores for different types of pets, you can find supplies for your dog, a new tropical fish for your aquarium, and get your pet professionally groomed all in a single, convenient trip.
The quality of its on-site services, as noted by positive customer feedback about the grooming and the health of the animals, is a key reason for its popularity. The staff’s genuine passion for animals, as evidenced by their excitement over new baby chameleons, creates a unique and positive atmosphere that is more than just a retail experience. The modern conveniences like curbside pickup and mobile payments further enhance the shopping experience, catering to the busy lifestyles of today's consumers. For anyone in Whitestown looking for a pet store that offers not only a vast selection of products but also a suite of valuable services and a commitment to animal welfare, Petco is a go-to destination that provides genuine convenience and quality.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco Reviews
vetpricesgroomingwalkhairknowledgesheddingshelfcashierspaniel
★ 5★ 4★ 3★ 2★ 1Walked in for a scheduled groomers session..pick up in 3-4hrs for a thorough job! She gets washed, dried, and cut to perfection. She always looks amazing when she's ready! Walked around and they have other pets to purchase, kittens to adopt, and food for your pets at home.
April 23 · Candaceit was awesome walking in n having employees excited saying the chameleon just had babies like minutes ago...never had i ever seen nee born chameleons (except in pics), they were so cute!! but went in there for guppies n got the females I needed a couple leopard males, hopefully they'll make pretty babies too 🤞🏻🤞🏻🤞🏻
April 01 · Jo RI love the young lady who grooms Auggie at Whitestown, IN Petco. I always use the 815a appt, and without fail, I get a call to pick up this handsome fella in about 2hrs. Unlike any other experience I have had. At other Petco you could expect 4 hrs minimum. Thanks for making us happy!
April 23 · Matt FrankelStaff are nice, but almost every fish item we have purchased so far was $2 more in the system than the sticker price. And they won't adjust the price to what is on the shelf or update the shelf prices..... It has been that way for about 2 weeks now.
August 25 · Kyle WoodThis place has employees with great attitude towards customers, lack of respect and knowledge in customer service,most of them act like they are the owners because they stared most of the time on their phones and the mobile racks full of merchandise boxes spend hours in the middle of the store for being unloaded and don’t give a …… about their responsibilities. I hope someone from Corporate Office will see this, look on the recording as well and send them to training or laid them off and hire competent employees. Not aware of what they offer, thinking about all kinds of excuses to bring up because they don’t know to apply a promotion 5$ off your service. The promotion is on for over a month! The first excuse from the shift manager was that they don’t offer that promotion in their store,even though it’s advertised with thousands of coupons all over the store! Really:)))) What a great excuse! And after few moments he found another explanation which he made it up, again, that the store during Happy Hours 2-6 pm cannot offer Mini Make Rover not even at regular price because each of those bundle services need to be paid separately and ring up around 40$, or I should leave and come back after 6 pm. This excuse made me frustrated and I told him to honor the price for the package if no other written exceptions are shown upfront to the customers. This is not fair business policy, especially because they advertise Happy Hour Promotion 2-6 pm for walk ins, including Mini Make Rover ,it’s on their website as well. There are law regulations regarding this matter. He also pulled out the advertising promotion poster next to groomers desk and the thumbtacks fell off on the floor, he not even bothered to pick them up, not even realizing that those can get between dogs paws when they approach the counter desk to be checked in or out, or to someone shoes.Anyway I ended up paying full price for a Mini Make Rover, which was supposed to be 17 at Happy Hour, for walk ins and paid 22.99 plus tax. In that service it’s included trimming and buffing of dog nails, ear cleaning, paws balm and spritz of spray on the fur. After paying and rushing to run another errand I checked my dog and her ears were not cleaned, no balm on paws and no spritz of dog spray on her fur. Really????? I don’t know what should I do about this situation! It’s ridiculous and frustrating to pay and not getting the service! I thought the Petco can do better than this, especially when you talk to a manager about it, they are there to solve problems, not to create them!
March 07 · Ely Ganna
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