Petco Introduce
For pet owners in Idaho Falls and throughout Idaho, Petco is a familiar and trusted name in the world of pet supplies and services. Our location at 3549 S 25th E is more than just a store; it's a comprehensive resource designed to cater to the diverse needs of all your animal companions. Whether you have a playful dog, a curious cat, a vibrant tropical fish tank, or a unique reptile, we are committed to providing the products, services, and expert advice you need to ensure their health and happiness. We understand that pets are cherished members of the family, and our mission is to support their well-being at every stage of their lives.
Our store is built on the principle of offering a wide variety of high-quality products and a range of convenient services all under one roof. We believe that caring for a pet should be a rewarding experience, not a chore. Our friendly and knowledgeable staff is passionate about animals and is always ready to assist you, whether you're looking for a specific type of food, a new toy, or advice on caring for a new pet. We strive to create a welcoming environment for both you and your pet, making every visit a positive one.
Petco is not just about retail. We also host a variety of onsite services that help you care for your pet's needs beyond just food and accessories. From grooming to dog training, we are committed to being a partner in your pet’s journey to a full and healthy life. We take pride in being a reliable local resource for the Idaho community, providing a go-to destination that offers a seamless and comprehensive pet care experience.
The Petco location in Idaho Falls is conveniently situated at 3549 S 25th E, Idaho Falls, ID 83406, USA. This prime spot is easy to access for residents throughout Idaho Falls and the surrounding areas. The store’s location is designed to make a visit as quick and efficient as possible, whether you are running a quick errand or planning a more extensive shopping trip.
We have made accessibility a top priority. Our facility features a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom. These features ensure that all members of our community can comfortably navigate our store and access our services without any difficulty. We believe in providing an inclusive environment where everyone can feel welcome.
To further enhance your experience, our store is equipped with amenities such as Wi-Fi. We also offer multiple service options for your convenience, including curbside pickup, delivery, and in-store pickup, which are perfect for a quick visit. We accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, making your checkout process fast and easy.
As a comprehensive pet store, we offer an extensive list of products and services to meet a wide range of needs. Our services include:
- Pet Supplies and Products: An enormous selection of food, treats, toys, habitats, bedding, and accessories for a variety of pets.
- Fish and Reptile Store: Specializing in aquatic and reptile care, we offer a selection of tropical fish, goldfish, reptiles, and all the necessary equipment and supplies for their habitats.
- Grooming Services: Our professional grooming salon offers baths, haircuts, nail trims, and other services to keep your pet looking and feeling their best.
- Self-Serve Dog Wash: A convenient onsite service that provides the tools and space you need to wash your dog yourself.
- Pet Training: Expert-led dog training classes to help you and your dog build a strong, positive relationship and master essential commands.
- Onsite Services: A variety of onsite services including grooming and other wellness-focused options.
- Pet Adoptions: We partner with local animal welfare organizations to host pet adoption events, helping local animals find loving forever homes.
Our customers often share their experiences, and we appreciate all feedback. One customer left a glowing review for two employees, James and Andrew. They were praised for going "above and beyond to make sure that I received a pet that is the best fit for me," and for their patience and excitement in helping the customer find a new chameleon. This positive review highlights our staff's dedication and expertise in providing a personalized and helpful experience for our customers, ensuring they find the right companion.
However, we also received a review about the self-serve dog wash. A customer described the area as "filthy," with "black mold and other dog hair" in the tubs and a rag "covered with dog hair." This feedback points to a need for improved cleanliness and maintenance in this particular service area, and we take such comments seriously as we strive for a high standard of care across all our offerings.
Key features that make Petco in Idaho Falls a valuable resource for the community include:
- Diverse Range of Products: We serve as a comprehensive pet supply store, with a wide selection of products for traditional pets like dogs and cats, as well as specialized items for fish, reptiles, and other small animals.
- Convenient Onsite Services: With services like professional grooming, self-serve dog wash, and training classes available in-store, we offer a full suite of care options that go beyond retail.
- Outstanding Customer Service: Positive reviews, such as the one about James and Andrew, underscore our staff's commitment to personalized and knowledgeable assistance, especially for customers seeking advice on more unique pets.
- Accessibility and Convenience: Our location, accessible features, and multiple service options like curbside pickup and delivery make shopping with us easy for everyone.
For all your pet needs, you can contact us at:
Address: 3549 S 25th E, Idaho Falls, ID 83406, USA
Phone: (986) 497-6347
What is worth choosing about Petco in Idaho Falls is its comprehensive approach to pet care. Unlike smaller specialty stores, we offer a full range of products and services under one roof, saving you time and effort. Whether you're a new pet owner needing guidance, a seasoned reptile enthusiast looking for a specific habitat setup, or a dog owner needing a quick nail trim, we have what you need. The positive feedback about our staff, particularly their patience and expertise with specialized pets like chameleons, demonstrates our commitment to going above and beyond to help our customers.
While the review about the self-serve dog wash highlights an area for improvement, it is important to consider the overall value we provide. Our core mission is to support the well-being of all pets in the Idaho community. We offer a wide selection of premium food and products, making it easy to find healthy options for your pet. Our onsite services, such as grooming and training, add significant value and convenience. Furthermore, our focus on accessibility and various shopping options ensures that our store is a welcoming and practical choice for everyone. For those seeking a one-stop shop that combines a vast inventory with professional services and dedicated customer support, Petco in Idaho Falls is an excellent and reliable choice for all their pet care needs.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco Reviews
groomingdog foodemployeecricketssnakesbetta fishwashcashiersalt water fishbearded dragon
★ 5★ 4★ 3★ 2★ 1I just wanted to jump on here and leave a review about the experience that I had with this location. I would like to say that James and Andrew are amazing. They have both went above and beyond to make sure that I received a pet that is the best fit for me. It took some time, but both of them were extremely patient with me and both of them were excited to help me anytime I called in or showed up. I can’t thank you guys enough. I’m extremely excited for my new chameleon that you guys helped me get. You guys are awesome! Thank you so much.
August 14 · Brenden EscobarWent to the self serve dog wash. They charge $20. The area was filthy. The tub to wash your dog had black mold and other dog hair in it. You could tell the tubs had not been cleaned in a long time. There was dog hair all over the room. They gave me a small rag covered with dog hair to use as a towel. I would say wash your dog in the back yard with a hose before going here.
August 01 · Susan RI have always been a huge fan of Petco. They've always had much affordable prices for reptile care, and I have always found their employees to be professional as well as open to conversation. That applies to this location as well. I visited on November 18th after picking up my crestie from the vet that passed days ago. The crestie was having an autopsy, and so we were taking her back after results since I do skeleton keeping. Of course, that meant I had one less gecko and was already wanting to get another to fill that empth cage that was in my room. Realizing that Petco reopened across the vet I go to, I asked to make a stop since I haven't seen a Petco in a long time. As we enter, immediately there is a Leachie front and center of all the reptiles, and back at home my family and I were literally discussing a Leachie as a new option, even if they do get expensive. Then, the guy who orders the reptiles (I am so sorry I forgot his name) came up and was asking if we needed anything, and we told him our whole situation. He was kind enough to even let me hold the guy as we talked even though it was just a 4 ½ month old baby. Most pet stores I've been to before rarely allow people to hold baby reptiles, especially geckos, so it was nice to see that this guy trusted my former experience and it was super refreshing to feel. We continued to talk and he let us know that we there would be a 50% off all reptiles for Black Friday, and he would give us some time to think since the Leachie was $1,000. My family and I discuss for a bit, and he comes back to check on us to ask if we were interested. We admitted that we were definitely interested although it was just the price, so he offered to give us the half off on that day if we wanted to pay for the Leachie right now. That sealed the deal for us! We put the gecko in a travel container (gecko proceeded to poop everywhere and had to switch travel containers😭) and we paid the $500 as quick as we could hahahah I am so incredibly happy to have a new lil guy and he has been nothing but sweet and chaotic. Still a sweetheart regardless. Welcome to the family Okenite!Update!He's doing wonderful, he's been eating well and has been just a fun little guy to watch. Sometimes he'll whistle and bark throughout the night which is super awesome to catch. Very happy with this little dude, I plan on bringing him back to show staff his size when he gets bigger. ❤️
December 10 · G3ck0 Qu33nNot a bad store - the assortment of products and animals is generally pretty good. Unfortunately they are short staffed. Also I came for a nerite snail and they all appeared dead... couldn't ask an employee for help because the only one in the store was backed up at the checkout lane. Good aquatic plants though.
July 23 · Syd SI would like to share my experience with the Grooming department. I have a large Saint Bernard. Having taken the puppy training class and being pleased, I thought you would be a good place to have Mishka groomed. I have had three appointments. The first they canceled because the gal had a weight restriction. The second the gal was sick. I luckily had called to confirm and found out my appointment was canceled. The third, today I get there and she says the gal has an eye infection. No one bothers to call and let me know. I realize people get sick and stuff happens. But three times and no one bothers to let me know. I think this is unprofessional. I will be sharing my poor service experience with everyone I can. I was not. Only not contacted, she had my number, I was rudely treated. You have lost my business and hopefully others due to your unprofessional handling.
August 13 · Debra Kay Barnard
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