Banfield Pet Hospital Introduce
Choosing the right veterinary care for your beloved pet is one of the most important decisions you'll make as a pet owner. In the bustling heart of California, residents of the City of Industry and surrounding areas are fortunate to have access to a dedicated and comprehensive animal care facility. Banfield Pet Hospital, a well-known name in pet health, offers a wide range of services designed to keep your furry family members happy and healthy. This local facility is more than just a place for check-ups; it's a partner in your pet's long-term wellness journey, providing professional, compassionate, and accessible care right in your neighborhood.
The team at Banfield Pet Hospital understands that each pet is unique, with their own specific needs and personality. This understanding is at the core of their approach, which focuses on providing personalized care plans that cater to the individual health requirements of every animal. Whether you have a playful puppy, a senior cat, or anything in between, the experienced staff is equipped to handle a wide array of medical situations and wellness needs. Their commitment to continuous care is a cornerstone of their service, offering everything from routine preventative medicine to more specialized treatments. For pet owners across the San Gabriel Valley, having such a resource nearby provides immense peace of mind.
The hospital’s philosophy extends beyond just treating illnesses; it's about preventative care and education. They believe that a proactive approach to health is the best way to ensure a long and vibrant life for pets. This includes regular check-ups, vaccinations, and providing owners with the knowledge and tools they need to make informed decisions about their pet's health at home. The professional and friendly staff are always ready to answer questions, offer advice, and help you navigate the complexities of pet ownership. This holistic approach makes Banfield Pet Hospital a trusted and reliable partner for thousands of California pet owners.
In addition to their medical expertise, the hospital also prides itself on its welcoming and inclusive environment. They strive to make every visit as stress-free as possible for both pets and their owners. The staff's kindness and genuine affection for animals are frequently noted by clients, creating a positive experience even during times of concern. This positive atmosphere, combined with their professional competence, makes Banfield Pet Hospital a standout choice for local veterinary care in the City of Industry, serving communities from Walnut to Hacienda Heights and beyond.
This article aims to provide a detailed overview of the services, location, and unique features of Banfield Pet Hospital, offering California pet owners a comprehensive look at what makes this a go-to destination for their animal's health needs. From the moment you walk through their doors, you can feel the commitment to providing exceptional care, and this guide will help you understand why they are a trusted name in local pet health.
The Banfield Pet Hospital is conveniently located at 21848 Valley Blvd, City of Industry, CA 91789, USA. Situated in a central location within the City of Industry, the facility is easily accessible for residents throughout the region. The hospital's location makes it a practical choice for pet owners living in nearby communities such as Rowland Heights, West Covina, and La Puente. Its proximity to major roadways ensures that travel for appointments is as straightforward as possible, even during busy hours.
Accessibility is a key feature of this location, which is particularly important for pet owners with mobility challenges or those transporting larger animals. The facility includes a wheelchair-accessible parking lot, making it easier for everyone to access the care they need. This thoughtful accommodation demonstrates the hospital's commitment to serving a diverse and inclusive community.
The hospital operates on an appointment-based system, with appointments required or at least recommended. This planning ensures that the staff can allocate sufficient time for each pet, minimizing wait times and allowing for a more thorough examination and consultation. Pet owners are encouraged to call ahead to schedule their visits, which helps the hospital manage its patient flow efficiently and provides a better experience for all. This structured approach allows the team to be fully prepared for each pet's specific needs before they even arrive.
At Banfield Pet Hospital, a wide range of services is available to address various aspects of your pet's health and wellness. These services are designed to be comprehensive, covering everything from routine preventative care to more complex medical and surgical procedures. The hospital’s goal is to be a one-stop-shop for all your pet’s health needs, ensuring continuity of care and a familiar environment for your pet.
Services offered for cats include, but are not limited to:
- Behavior advice to help address common issues and improve the bond between you and your pet.
- Coat and skin care treatment, essential for managing allergies and maintaining a healthy coat.
- Comprehensive exams, which are the cornerstone of preventative care and early disease detection.
- Digital radiography, a modern diagnostic tool that provides clear images of bones and organs.
- End of life care, offered with compassion and dignity to help owners through this difficult time.
- Gastrointestinal illness diagnosis and treatment, addressing common digestive issues.
- General dentistry, including dental cleanings and extractions, vital for preventing periodontal disease.
- General surgery, covering a range of procedures from spays and neuters to mass removals.
- Medical grooming, which can be part of a treatment plan for skin conditions.
- Microchipping, a simple procedure that provides a permanent form of identification for your pet.
- Nutrition advice, to help you choose the best diet for your pet’s specific needs.
- Parasite control, including prevention and treatment for fleas, ticks, and other parasites.
- Spays and neuters, important procedures for population control and preventing certain health issues.
- Ultrasonography, a non-invasive tool used to visualize internal organs.
- Vaccinations, tailored to your pet’s lifestyle and risk factors to protect against infectious diseases.
These services demonstrate the hospital's commitment to providing a full spectrum of care, from routine wellness to more advanced medical procedures. They are prepared to handle a variety of health concerns, giving you confidence that your pet is in good hands.
Banfield Pet Hospital in City of Industry stands out for several key features that enhance the overall experience for pet owners and their animals.
- The hospital is recognized as LGBTQ+ friendly, creating a welcoming and safe environment for everyone in the community. This inclusive approach is part of their commitment to serving all members of the diverse California population.
- Accessibility is a top priority, as evidenced by the wheelchair-accessible parking lot, which makes visits easier for clients with mobility needs.
- The hospital's focus on appointments ensures that each pet receives the dedicated attention and time they need, minimizing stress for both the animal and the owner.
- While the customer experiences can vary, as with any service, the consistent positive feedback highlights the staff’s kindness and genuine care for animals, which is a crucial aspect of quality veterinary care.
These features, combined with the comprehensive service list, contribute to a professional and positive environment for pet care. The hospital strives to be a trusted resource and a valued part of the local community.
For all your pet care needs, you can contact Banfield Pet Hospital using the following information:
Address: 21848 Valley Blvd, City of Industry, CA 91789, USAPhone: (909) 594-8293
When you are looking for veterinary care in the City of Industry, Banfield Pet Hospital is worth considering for several reasons. The facility offers a broad range of services, from routine wellness checks to more complex diagnostic procedures and surgeries, providing a convenient and comprehensive solution for your pet's health. The focus on preventative care and education empowers pet owners to take an active role in their pet's health, promoting long-term well-being.
Furthermore, the hospital’s commitment to accessibility and inclusivity, including its wheelchair-accessible parking lot and LGBTQ+ friendly environment, makes it a welcoming place for everyone. While individual experiences may vary, as highlighted in some feedback, the overall positive sentiment from many clients about the staff's kindness and love for animals speaks volumes about the care provided. Choosing Banfield Pet Hospital means partnering with a team that is dedicated to the health and happiness of your pet, right here in the heart of California.
Banfield Pet Hospital Cat
Veterinarian
- Behavior advice
- Coat and skin care treatment
- Comprehensive exams
- Digital radiography
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General dentistry
- General surgery
- Medical grooming
- Microchipping
- Nutrition advice
- Parasite control
- Spays and neuters
- Ultrasonography
- Vaccinations
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
21848 Valley Blvd, City of Industry, CA 91789, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1Went in for an annual exam, and turned out they didn't do ANYTHING, no bloodwork, no urine, no fecal exam just "physical exam" and "dental exam" so they just looked around my cat and her teeth and charged $160.I don't know what happened to this location.We also raised concern about possible flea bites, but doctor didn't do anything but just told us to "monitor" and now it's getting worse, so we will be taking her to other location.
September 01 · Sebin LeeI can’t express how happy I have been with the service we have received. The staff are all so kind and absolutely lovely with my dog.
August 27 · Tiffany HernandezWe've been taking our dog and 2 cats here for many years and all the nurses, doctors, and staff do an AMAZING job. But lately they've been severely understaffed. For example, on 8/31/24, we waiting over an hour to check in our pet for her appointment. Shout-out to Dio and Monica especially who did an amazing job to help us out throughout the day, despite needing to scramble, but everyone at this location needs more help to continue doing their great work.
September 01 · JonathanI have been a client at Banfield Hospital for over three years, but the last two years have been incredibly frustrating. The constant turnover of staff means there's never a consistent doctor to build trust with. Recently, I did a urinary test for my pet and waited two weeks without any feedback. I called three times about the report. The first two times, I was told it wasn't ready, and when I called again, I was informed that there wasn’t even a doctor available to review it.This hospital has the worst patient management I’ve ever experienced. The level of disorganization is unacceptable, especially when it comes to the health of my pet. After such a long delay, I can't help but wonder if the report is even still usable. The entire experience has been a waste of my money, time, and patience. The lack of communication and care has made me lose all confidence in this hospital. I will definitely be looking for a more reliable place for my pet's healthcare.
August 12 · S W"I had a bad experience at the Banfield hospital today. I checked into the appointment early, spent 20 minutes at the counter with the nurse trying to fill in information that could have been done more easily through email. She did not even know my dog's breed but tried to suggest dog food to me. Then she went on to talk about how a grain-free diet is related to enlarged hearts and advocated for the brand Science Hill. When I questioned the validity of her claim and suggested that a confounding variable (legume) might be responsible for the enlarged heart, she dismissed the statement.She later educated me about influenza, which I am well aware of. When I asked for a solution, she initially said there is none, but then contradicted herself by mentioning an influenza vaccine. I agreed to the vaccine and later found out there are boosters, meaning more money and visits than what I initially signed up for. In this incident, she withheld information I needed to know.After they took my dog, Bambi, they said they would call me when it was done. I waited for more than an hour and 35 minutes with no call. I went back to check, and she admitted they were done long ago and were just keeping my dog there to watch. I can watch and monitor the dog; I didn't pay you to play with my dog.When checking out the dog, she did not give me any feedback from the doctor. I had to call in and speak to three different people, be placed on hold for 15 minutes before I could speak to a doctor (not even the one who saw my pet) about the information I requested. Overall, I felt like the place is unprofessional and inefficient because of my experience with this nurse. She did not know how to read the room or do her job as a professional.
December 05 · Eileen Ma
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