Mass-RI Veterinary ER

- 477 Milford Rd, Swansea, MA 02777

Introduction / Overview

For pet owners across Massachusetts, ensuring the health and well-being of their furry, feathered, or scaled family members is a top priority. In those moments of unexpected illness or injury, having a reliable and compassionate resource is not just a convenience—it's a necessity. Mass-RI Veterinary ER stands as a beacon of hope and professional care for pets in the region. Situated in Swansea, MA, this facility is dedicated to providing high-quality, comprehensive veterinary care, focusing on emergency and critical situations. Whether it's a sudden health scare, a serious injury, or a need for advanced diagnostic and surgical procedures, this team of experienced professionals is ready to assist. Their commitment extends beyond just treating symptoms; they are dedicated to providing genuine empathy and clear communication to pet parents during what can be a very stressful time. The facility is equipped to handle a wide range of medical issues, from common ailments to complex, life-threatening conditions, ensuring that pets receive the best possible care when they need it most. Their approach is built on a foundation of professional excellence and compassionate support, making them a trusted name in veterinary medicine for the Massachusetts community. They understand the deep bond between humans and their pets and strive to treat every animal with the same level of care and respect they would give their own.

Location and Accessibility

Conveniently located at 477 Milford Rd in Swansea, MA, Mass-RI Veterinary ER is easily accessible for residents throughout Massachusetts, particularly those in the southeastern part of the state and surrounding areas. The strategic location makes it a go-to destination for urgent veterinary needs without a long, difficult journey. For pet owners in a state of distress, this ease of access can be incredibly reassuring. The facility itself has been designed with accessibility in mind, providing a welcoming environment for all visitors. This includes a wheelchair accessible entrance, making it easy for individuals with mobility challenges to bring their pets in for care. Additionally, a dedicated wheelchair accessible parking lot ensures a smooth and stress-free arrival. Inside, the commitment to accessibility continues with a wheelchair accessible restroom, ensuring comfort for all clients. The facility's location on Milford Rd means it is situated in an area that is straightforward to navigate, and its prominent address makes it simple to find, even for those who are unfamiliar with the area. This focus on making the facility as accessible as possible reflects the clinic's overall mission to provide care that is available to everyone, regardless of their personal circumstances. The location is not just a point on a map; it's a hub of dedicated care, designed to be a reliable and accessible resource for the entire community.

Services Offered

Mass-RI Veterinary ER provides a wide array of specialized services designed to meet the critical and complex needs of pets. These services are delivered by a team of highly trained professionals using advanced medical equipment and techniques. The goal is to provide a one-stop solution for veterinary emergencies and advanced care, ensuring pets don't need to be transferred multiple times to different facilities. Here is a list of their comprehensive services:

• Animal Control and Help: Providing immediate assistance for animals in distress.
• Critical Care: Offering round-the-clock intensive medical attention for seriously ill or injured pets.
• Diagnostic Imaging: Utilizing advanced tools like X-rays and ultrasounds to accurately diagnose internal issues.
• Emergency Veterinarian and Pet Emergency Room: A dedicated team and facility for handling all types of pet emergencies, available 24/7.
• Exotic Animals: Specialized care for non-traditional pets, including reptiles, birds, and small mammals.
• Full Physical Exam: Thorough health check-ups to assess an animal's overall condition.
• Hour Emergency Care: A commitment to providing continuous care, 24 hours a day.
• Inpatient Care: Providing a safe and monitored environment for pets that require hospitalization.
• Internal Medicine: Diagnosing and treating complex diseases affecting internal organs.
• Lab Test: On-site laboratory services for quick and accurate blood work and other diagnostic tests.
• Pet Insurance: Working with various pet insurance providers to help clients manage the cost of care.
• Physical Therapy: Rehabilitation services to help pets recover from injuries or surgeries.
• Primary Care: Routine veterinary services and preventative care for general health maintenance.
• Specialty Services: A range of advanced services provided by veterinary specialists.
• Surgery Services: Performing both routine and complex surgical procedures.
• Urgent Care: Immediate medical attention for non-life-threatening but time-sensitive conditions.
• Wildlife Rehabilitation: Assisting in the care and release of injured or orphaned wildlife.

Features / Highlights

Mass-RI Veterinary ER distinguishes itself with several key features that enhance the quality of care and the client experience. The facility's dedication to providing a seamless and supportive environment is evident in every aspect of their operations. Here are some of the highlights that make this a standout choice for veterinary care:

• Compassionate and Knowledgeable Staff: A recurring theme in client feedback is the genuine kindness and empathy of the staff. They are not only highly skilled but also deeply caring, which is a tremendous comfort to pet owners. The nurses, technicians, and reception staff are praised for their understanding and ability to put both pets and their owners at ease.
• Exceptional Communication and Transparency: The team is committed to keeping pet parents informed every step of the way. From explaining complex medical conditions to providing detailed aftercare instructions, they ensure that owners are empowered with knowledge. They provide printed information and are always available by phone to answer follow-up questions, as highlighted in a recent client review.
• Proactive and Attentive Service: The staff goes above and beyond to provide proactive care. A client review noted how a vet tech promptly cleaned and bandaged a dog's wound even before the official appointment time, showcasing their commitment to a pet's immediate well-being. This kind of initiative makes a significant difference during an emergency.
• Personalized and Consistent Care: The team develops a connection with their patients. A client mentioned how the vet techs remembered her dog during subsequent visits for staple removal, treating the animal like their own. This personal touch builds trust and shows a deep level of dedication.
• Comprehensive Accessibility: The facility is fully equipped with wheelchair accessible entrances, parking, and restrooms, ensuring that all clients, regardless of mobility challenges, can easily access the care their pet needs.
• Full Range of Services: From emergency triage to physical therapy and specialty services, the clinic offers a broad spectrum of care under one roof, minimizing the need for multiple referrals and transfers. This integrated approach ensures continuity of care, which is crucial in emergency situations.
• Amenities: The presence of a clean and accessible restroom provides comfort for clients who may be waiting for a significant amount of time.

Contact Information

Mass-RI Veterinary ER

Address: 477 Milford Rd, Swansea, MA 02777, USA

Phone: (508) 730-1112

What is worth choosing

Choosing Mass-RI Veterinary ER for your pet’s needs is a decision rooted in trust, expertise, and genuine compassion. This isn’t just a place for emergency care; it’s a facility that understands the emotional and practical demands of pet ownership during a crisis. Their team's ability to combine professional medical knowledge with a truly empathetic approach is what sets them apart. As one review highlighted, the staff's "honest concern and empathy" are palpable, making a difficult situation feel more manageable. The proactive nature of their service—whether it's getting a vet tech to quickly assess a wound or offering to keep a pet comfortable until a vet is available—demonstrates a level of care that goes beyond standard practice. The commitment to clear and thorough communication is also a significant benefit. Pet parents are never left in the dark; they are provided with detailed explanations, printed information, and ongoing support. This ensures that even after leaving the clinic, owners feel confident in managing their pet’s recovery at home. The facility's accessibility features are a testament to their commitment to serving the entire community, ensuring that all pet owners can access their services without additional stress. For residents of Massachusetts, Mass-RI Veterinary ER represents a comprehensive, compassionate, and reliable choice for both emergency and specialty veterinary care, offering peace of mind and the highest quality of service when it matters most.

Mass-RI Veterinary ER

477 Milford Rd, Swansea, MA 02777, USA