Monroe Animal Hospital Introduce
Welcome to Monroe Animal Hospital, a trusted and beloved institution dedicated to the health and well-being of pets in Monroe, Connecticut, and the surrounding communities. We believe that your furry companions deserve the best possible care, and our mission is to provide just that. Our team of experienced and compassionate professionals is committed to creating a warm and friendly environment, ensuring that both you and your pet feel at ease from the moment you arrive. Our philosophy is rooted in a deep love for animals, and we treat every patient as if they were our own.
For years, families in Connecticut have trusted us with the care of their cats and dogs. As one long-standing customer noted, they have been patients since 1993 and have had six cats cared for by our team. This kind of lasting relationship is a testament to the trust and confidence we build with our clients. We understand that pet health decisions can be emotional and difficult, and we are dedicated to offering compassionate and creative solutions to help you make reasonable choices. Our staff is known for being kind, calm, and caring, making even the most stressful situations more manageable.
One of the key figures in our hospital is Dr. Burg, who has been celebrated by clients for his brilliance, knowledge, and kindness. Customers have described him as someone who "always knows what is the perfect treatment" and is "so perfect for a profession as Dr. Burg is for his." His conservative and calm approach, combined with his dedication to getting to the root of a problem, provides a sense of security for pet owners. We are not just about treating illnesses; we are about building a partnership with you to ensure your pet remains in "tip top shape" through timely vaccines and proactive medical care. Our team's genuine interest in finding the best solutions for your pet is what sets us apart.
Monroe Animal Hospital is conveniently located at 270 Main St, Monroe, CT 06468, USA. Our central location makes us easily accessible for residents of Monroe and neighboring towns. We have designed our facility with your convenience and comfort in mind, ensuring a stress-free experience from the moment you arrive.
Our commitment to accessibility is a top priority. Our facility features a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom. We believe that everyone should be able to access high-quality veterinary care, and our building is designed to accommodate all of our clients. We also have a restroom available for your comfort during your visit.
In addition to physical accessibility, we have implemented services to make your visit as smooth as possible. We highly recommend making an appointment to minimize your waiting time. As a customer review highlighted, our curbside service is a major advantage. When you arrive for your appointment, you simply call the office and wait in your car. A staff member will then wave you in when it is your appointment time. This service is particularly beneficial for pet owners whose dogs are anxious around other animals, providing a more relaxed and controlled environment. We understand that not every pet is a social butterfly, and we aim to reduce stress for all of our patients.
At Monroe Animal Hospital, we provide a variety of services to ensure the health and happiness of your pets. Our focus is on providing comprehensive care for both cats and dogs, from routine check-ups to managing more complex medical issues.
Services Offered:
- Comprehensive Care for Cats and Dogs: We offer a full range of medical services tailored to the needs of feline and canine companions, from routine exams and vaccinations to diagnostics and treatment for a variety of conditions.
- Curbside Service: For your convenience and your pet's comfort, we offer a curbside service. You can wait in your car until it is time for your appointment, avoiding the stress of a crowded waiting room.
- Online Pharmacy: Our online pharmacy provides a convenient way to order your pet's medications and prescription foods, ensuring you have access to what you need when you need it.
- Pet Insurance Guidance: We can assist you in understanding and navigating your pet insurance to help you make informed decisions about your pet's healthcare.
- Rx Refills: We make it easy to get refills on your pet's prescriptions, either through our online pharmacy or by calling our office.
- Veterinary Referrals: When necessary, we provide referrals to specialists for more advanced care, ensuring your pet receives the best possible treatment.
Features and Highlights:
- Highly Knowledgeable and Kind Staff: Our team, including Dr. Burg, is praised for being knowledgeable, professional, kind, and compassionate. One customer review stated that they "can't say enough nice things about this animal hospital!"
- Warm and Friendly Environment: We are dedicated to creating a welcoming atmosphere for both pets and their owners. Our hospital is described as having a "warm and friendly environment" where you've "never had to wait long."
- Curbside Service: This convenient and thoughtful service is a major highlight, as it minimizes stress for both you and your pet by allowing you to wait in your car until your appointment time.
- Longevity and Trust: Many of our clients have been with us for years, with some families going back decades. This enduring trust is a testament to the consistent, high-quality care we provide.
- Accessibility: Our facility is fully wheelchair accessible, with a dedicated entrance, parking lot, and restroom, ensuring a smooth visit for everyone.
Contact Information:
Address: 270 Main St, Monroe, CT 06468, USA
Phone: (203) 261-0544
Mobile Phone: +1 203-261-0544
Please call us to schedule an appointment or to learn more about our services. Our team is ready to assist you.
What is worth choosing Monroe Animal Hospital? The decision comes down to a few key factors that consistently set us apart. First and foremost is our team. As one customer so eloquently put it, Dr. Burg and his team "go out of their way to offer help in difficult circumstances" and are "compassionate and creative." This level of personal dedication and care is something you won't find everywhere. Our long-standing relationships with clients, some spanning decades, speak volumes about the trust we have built within the Connecticut community.
The innovative curbside service is another significant reason to choose us. This thoughtful service is a direct response to a real need among pet owners to reduce stress during vet visits. By allowing you to bypass the waiting room, we create a calmer experience for your dog or cat and make your life easier. This commitment to convenience, along with our easy-to-use online pharmacy, shows that we are constantly thinking about how to improve the lives of our clients and their pets.
Our reputation for providing consistent, high-quality medical care is a point of pride. The review highlighting how a dog "remains in tip top shape due to her timely vaccines and medical care" is a perfect example of our proactive and effective approach. We are committed to helping you keep your pet healthy and happy for years to come. We are confident that once you experience the warm environment, knowledgeable staff, and compassionate care at Monroe Animal Hospital, you will understand why we are a top choice for pet owners throughout the region.
Monroe Animal Hospital Services
Veterinarian
- Cats And Dogs
- Curbside Service
- Online Pharmacy
- Pet Insurance
- Rx Refill
- Veterinary Referral
Monroe Animal Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Monroe Animal Hospital Photos
Monroe Animal Hospital Location
Monroe Animal Hospital
270 Main St, Monroe, CT 06468, USA
Monroe Animal Hospital Reviews
compassionatedr. berghealthcarebook
★ 5★ 4★ 3★ 2★ 1I can't say enough nice things about this animal hospital! Warm and friendly environment, we've never had to wait long, the vet is knowledgeable and kind. We have been coming here for a few years with our dog and she remains in tip top shape due to her timely vaccines and medical care she receives from Monroe animal hospital. We have been very pleased. I also appreciate that you call them when you pull up and they wave you in when it's your appointment time. I'd rather not sit in the waiting area with a bunch of other animals, holding my dog back for dear life, because she wants to play while others look annoyed or like they want to rip my dog's face off. Highly recommend!!
April 04 · Kari ZimmersI’ve never met someone so perfect for a profession as Dr Burg is for his. We’ve been patients of his since 1993. He has treated 6 cats of ours over the years. He and his team go out of their way to offer help in difficult circumstances. They are compassionate and creative and help you to make reasonable decisions in emotional times. So caring and calm. I fear the day that he retires.
January 23 · sally verrilliWe have been with Monroe Animal Hospital since they first opened many years ago. I cannot express the gratitude we have for Dr. Burg, Dr. Waldo and their staff. Dr. Burg is brilliant and has healed all of our pets over the years. He is always very calm and loving and we appreciate he uses conservative measures first. I would never go anywhere else! Dr. Burg and his team are the BEST of the best!
May 29 · Denise SenkoWe have been with Monroe Animal Hospital since they first opened many years ago. I cannot express the gratitude we have for Dr. Burg, Dr. Waldo and their staff. Dr. Burg is brilliant and has healed all of our pets over the years. He is always very calm and loving and we appreciate he uses conservative measures first. I would never go anywhere else! Dr. Burg and his team are the BEST of the best!
May 29 · Denise SenkoI have been taking my dogs to Monroe Animal Hospital for nearly 15 years. The staff is always friendly and I always leave feeling my pets got top notch care. One of my dogs even gets excited when I ask "You wanna go see Dr. Waldo?" Love it!
December 16 · Christal FurphyI have been taking my dogs to Monroe Animal Hospital for nearly 15 years. The staff is always friendly and I always leave feeling my pets got top notch care. One of my dogs even gets excited when I ask "You wanna go see Dr. Waldo?" Love it!
December 16 · Christal FurphyDr. Burg (and at points Drs. Waldo and Sackler) cared for my dog from 8 weeks and then for years at a time for his 14 years (I had moved in and out of the area a few times, but always came back to this practice). Dr. Burg performed surgery on him twice when he was younger. He was last seen in the office a few months ago so his care there was up to date. Several weeks ago, I had a true emergency at 8am on a weekday: my elderly dog had collapsed and I could not get him up. I called the office in tears (knowing I’d likely need to put my best friend to sleep) and was flatly told by the receptionist that Dr. Burg had no appointments that day, but that she’d leave him a message and call me back. I called back to follow up an hour later and same cold, flat response. I asked if Dr. Burg was in the office that day—he was—and she apparently was unwilling to ask him directly (“Like I said, I left the doctor a note”). There were no other relief staff available at the practice that day. My dog died that day, at an emergency facility that did not know us. I never received a call back from Monroe Animal Hospital.There are two clear issues here: no emergency appointments in the schedule (I called immediately when the office opened that day) and the cold response from staff. It’s worth noting that I was not an overly demanding, verbally abusive client on the phone—I was kind and communicated the issues my dog was having very clearly.I’m more than disappointed. I am in healthcare myself and am well aware of the demands that the pandemic has brought to the industry and staff being stretched. But this practice that saw my puppy for the first time 14 years ago gave me the cold shoulder when he and I needed the care the most. I’m getting a new puppy soon and I can’t bring him back here.
February 03 · Stephanie FDr. Burg (and at points Drs. Waldo and Sackler) cared for my dog from 8 weeks and then for years at a time for his 14 years (I had moved in and out of the area a few times, but always came back to this practice). Dr. Burg performed surgery on him twice when he was younger. He was last seen in the office a few months ago so his care there was up to date. Several weeks ago, I had a true emergency at 8am on a weekday: my elderly dog had collapsed and I could not get him up. I called the office in tears (knowing I’d likely need to put my best friend to sleep) and was flatly told by the receptionist that Dr. Burg had no appointments that day, but that she’d leave him a message and call me back. I called back to follow up an hour later and same cold, flat response. I asked if Dr. Burg was in the office that day—he was—and she apparently was unwilling to ask him directly (“Like I said, I left the doctor a note”). There were no other relief staff available at the practice that day. My dog died that day, at an emergency facility that did not know us. I never received a call back from Monroe Animal Hospital.There are two clear issues here: no emergency appointments in the schedule (I called immediately when the office opened that day) and the cold response from staff. It’s worth noting that I was not an overly demanding, verbally abusive client on the phone—I was kind and communicated the issues my dog was having very clearly.I’m more than disappointed. I am in healthcare myself and am well aware of the demands that the pandemic has brought to the industry and staff being stretched. But this practice that saw my puppy for the first time 14 years ago gave me the cold shoulder when he and I needed the care the most. I’m getting a new puppy soon and I can’t bring him back here.
February 03 · Stephanie F
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