Vetco Total Care Animal Hospital

- 163 Highland Ave, Needham, MA 02494

For pet owners in Massachusetts, our pets are integral parts of our lives. When they need medical attention, we want to ensure they receive professional, timely, and compassionate care. Vetco Total Care Animal Hospital in Needham, MA, is a full-service veterinary hospital designed to meet a wide range of pet healthcare needs. From routine check-ups and preventative medicine to more complex procedures, this facility aims to provide comprehensive services in a single location. Situated in the heart of Needham, it is part of a larger network of pet care services, allowing it to offer a number of convenient options for local pet owners. This article will provide an in-depth look at what you can expect from Vetco Total Care Animal Hospital, its services, location, and key features.

The experience at any veterinary clinic is deeply personal and can be highly emotional, as our pets are our "fur babies." A number of reviews for Vetco Total Care Animal Hospital highlight both the potential for a positive experience and some of the challenges that can arise. One review from a long-time customer expressed significant frustration, citing a "horrible experience" with a dog's teeth cleaning, which was delayed for over nine hours, leading to a feeling of unprofessionalism and a lack of communication. The customer also noted difficulties with the clinic's phone and text messaging systems and voiced concerns about customer service and access to appointments, particularly for sick pets. As the customer stated, "When they are sick and you can’t get anyone to give advice is the worst." This sentiment is a powerful reminder of how important responsive and reliable service is to pet owners.

On the other hand, the hospital does offer a variety of services to help with pet care. It is important for clients to understand the communication channels and appointment scheduling process to ensure a smoother visit. While some may encounter challenges, others have had positive interactions with the staff, especially concerning the medical knowledge and care provided. The goal of any veterinary hospital is to create a seamless experience from start to finish, and the reviews suggest that while there may be some operational challenges, the hospital is equipped to provide a wide range of medical services.

Located at 163 Highland Ave, Needham, MA 02494, USA, Vetco Total Care Animal Hospital is conveniently positioned for residents of Needham and surrounding communities. Its location on Highland Avenue, a main thoroughfare, provides easy access for clients coming from different parts of the area, including neighboring towns like Wellesley and Dedham. The facility is designed with accessibility in mind, featuring a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. This ensures that the hospital can accommodate clients with various mobility needs. For planning your visit, appointments are required or at least highly recommended to ensure you can be seen in a timely manner, especially given the high volume of pets needing care. The hospital also offers onsite services, meaning the full scope of their care is provided right there at the Highland Ave location.

Vetco Total Care Animal Hospital provides a wide array of veterinary services, from routine preventative care to more involved medical procedures.

• Wellness and Sick Exams: Offering comprehensive examinations for both routine check-ups and when your pet is feeling unwell.
• Vaccinations: Providing a full range of vaccinations to protect against common and dangerous diseases.
• Dental Care: Services include professional teeth cleaning to maintain your pet's oral health.
• Dermatology: Specialized care for skin and coat issues, including allergies and other common conditions.
• Spaying & Neutering: Offering standard surgical procedures for spaying and neutering pets to control population and improve health.
• Surgeries: The hospital is equipped to perform a variety of surgical procedures beyond spaying and neutering.
• Microchipping: A crucial service for pet safety and identification, helping to ensure your pet can be returned if lost.
• Pet Cancer Screening: Offering screening services for the early detection of pet cancer.
• Medication and Pharmacy: The hospital can provide pet medications, and some prescriptions can be fulfilled through the Petco Pharmacy in partnership with Vetsource, with the option for same-day delivery.
• Dog Training Classes: As part of the broader Petco family, dog training classes may be available to help with pet behavior and obedience.

The features and highlights of Vetco Total Care Animal Hospital are designed to make it a go-to choice for pet owners.

• Comprehensive Services: The hospital offers a broad spectrum of services, allowing pet owners to address most of their pet's health needs in one place. This can be a significant convenience.
• Accessibility: The presence of wheelchair-accessible features at the entrance, parking lot, and restroom demonstrates a commitment to being welcoming to all members of the community.
• Integration with Petco: The hospital's connection with Petco provides benefits like access to the Petco Pharmacy and other in-store resources, creating a more integrated pet care experience.
• Appointment System: A structured appointment system helps to manage the flow of patients, though some reviews indicate this system may have occasional glitches. For those who are able to secure an appointment, it helps ensure the medical team is prepared for their visit.

For appointments, questions, or to learn more about their services, you can contact Vetco Total Care Animal Hospital.

Address: 163 Highland Ave, Needham, MA 02494, USA

Phone: (781) 707-9365

What is worth choosing Vetco Total Care Animal Hospital? The hospital's value lies in its wide range of services, aiming to be a one-stop-shop for pet healthcare. For a busy pet owner in Massachusetts, the ability to get vaccinations, a dental cleaning, and a microchip all at one facility is a major draw. The hospital’s partnership with Petco also provides a unique benefit, such as the ability to get prescriptions delivered and potentially access other pet care services like training. However, it's worth noting that customer reviews have brought up concerns about customer service and appointment scheduling. As a pet owner, it is important to be proactive and ensure clear communication about your pet's needs and the expected timeline of care. The hospital's accessibility features and comprehensive medical offerings are significant advantages for many. While every medical facility can have off days, the core offerings—from preventive care to surgical procedures—are in place to provide a high level of support for your pet’s health. By choosing a facility that offers a broad spectrum of care, you can create a consistent and long-term health plan for your pet.

Vetco Total Care Animal Hospital

163 Highland Ave, Needham, MA 02494, USA