Friendly Pets in Greensboro, NC: A Local Pet Store and Community Fixture

Friendly Pets Introduce

An Introduction to Friendly Pets in Greensboro, NC

Located in the heart of Greensboro at the popular Friendly Center, Friendly Pets has been a long-standing fixture in the North Carolina pet community. Identifying as a women-owned, small business, it has served the area since 1986. The store operates with a focus on providing a variety of animals and pet supplies to the public. As a small business, it aims to offer a personal touch to the shopping experience, often having a wide range of puppies, kittens, birds, and other small animals available for viewing and purchase. The store's longevity in the community suggests it has built a base of customers who appreciate its convenient location and selection of animals and products.

The business presents itself as a community-oriented establishment, offering services that go beyond simple retail. It participates in pet rescue and has a program for rehoming unwanted cats and kittens. This commitment to finding homes for animals, along with its accessibility and convenient payment options, makes it a destination for many who are looking to add a new pet to their family or simply browse the selection of animals.

Location and Accessibility

Friendly Pets is conveniently located at 625 Friendly Center Rd, Greensboro, NC 27408, USA. Its location within the bustling Friendly Center shopping complex is a major advantage, making it easy for residents from all over Greensboro and surrounding areas to visit. The store is situated between New York & Company and Harpers Restaurant, providing clear landmarks for visitors.

The store prioritizes accessibility for its customers, offering a wheelchair accessible entrance and a wheelchair accessible parking lot. This ensures that the store is welcoming to individuals with mobility challenges. The presence of free, on-site parking at the Friendly Center makes visiting the store hassle-free. Additionally, the store offers Wi-Fi, a convenient amenity for customers while they shop. These features make it an easy choice for a “quick visit” or a more leisurely shopping trip.

Services Offered

Friendly Pets offers a variety of services that cater to different aspects of pet ownership.

In-Store Shopping: The store provides a physical space for customers to browse and purchase a wide range of pet supplies, including food, toys, and other accessories.
Animal Sales: The store is known for selling a variety of live animals, including puppies, kittens, birds, rabbits, guinea pigs, ferrets, and reptiles. They also have a rehoming program for cats and kittens.
On-site Services: The store offers on-site services, although the available information does not specify what they are. This could include things like basic consultations for new pet owners or playtime with animals in dedicated playrooms.
Pet Rescue Services: Friendly Pets states it provides a pet rescue service that places unwanted dogs and cats in new homes, demonstrating a commitment to animal welfare within the community.
Pet Care Programs: The store has an "Angel Fund" to help pets in need of veterinary care and a "Playtime Punch Card" program where proceeds go to a local animal rescue group, which shows a dedication to supporting the local animal community.

Features and Highlights

Friendly Pets has several features that are important for potential customers to consider when evaluating the business.

Small, Women-Owned Business: Friendly Pets is a small, family-run, women-owned business that has been a part of the Greensboro community for decades. This is a key feature for customers who prioritize supporting local entrepreneurs.
Diverse Animal Selection: The store offers a wide variety of animals, from common household pets like puppies and kittens to more specialized animals like birds and reptiles. This makes it a unique destination for those seeking a new companion.
Convenient Payment Options: The store accepts a wide range of payment methods, including Credit cards, Debit cards, and NFC mobile payments, making transactions easy for customers.
Mixed Customer Feedback: Customer reviews for Friendly Pets are varied. Some customers appreciate the staff and the opportunity to interact with animals. Others have raised serious concerns about the health and living conditions of the animals, and the business's affiliation with what they allege are puppy mills. The business has responded to these claims, stating that all puppies are up to date on vaccines and that they have a legally binding health warranty, but that issues can arise when puppies transition to a new home. The business also claims its negative reviews are from disgruntled customers who did not purchase the warranty.
Community Engagement: The store engages with the community through its pet rescue program and donations to local animal welfare organizations, as well as providing a space for people to interact with animals.

Contact Information

To learn more about Friendly Pets, including specific animals for sale or services offered, you can contact the store at the following:

Address: 625 Friendly Center Rd, Greensboro, NC 27408, USA

Phone: (336) 294-8101

What is Worth Choosing?

Choosing a pet store is a significant decision, and for residents of North Carolina, particularly in the Greensboro area, Friendly Pets offers a distinct experience. On the one hand, its long-standing presence as a small, women-owned business in a convenient, accessible location makes it a compelling choice for those who want to support local enterprises. The store's unique services, such as on-site pet interactions and a pet rescue program, provide a level of engagement that many large chains cannot match. Its variety of animals, from puppies to exotic birds, makes it a unique destination for those seeking a new family member. The store's commitment to community causes like the "Angel Fund" also shows a desire to be a positive force in local animal welfare.

However, it is crucial for potential customers to be aware of the serious concerns raised by some patrons regarding animal health and living conditions. While the business refutes claims of animal abuse and provides warranties, the detailed negative reviews are a significant consideration. Pet ownership is a long-term commitment, and the health and well-being of a new pet are paramount. Therefore, it is highly recommended that anyone considering purchasing an animal from Friendly Pets conduct their own thorough due diligence. This could include speaking with a veterinarian, asking for detailed health records, and understanding the terms of the health warranty. For those who prioritize a local shopping experience and enjoy the variety of animals offered, the store provides an option, but an informed and cautious approach is essential. The store’s presence as a local pet store is undeniable, but it is up to each customer to weigh the benefits against the risks based on their personal values and research.

Friendly Pets Details

From the business
Identifies as women-owned
Small business

Service options
In-store shopping
Onsite services
Delivery

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot

Amenities
Wi-Fi
Wi-Fi

Planning
Quick visit

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Parking
Free parking lot
On-site parking

Friendly Pets Photos

Friendly Pets Location

Friendly Pets

North Carolina Guilford County Greensboro Friendly Center Road

625 Friendly Center Rd, Greensboro, NC 27408, USA

Friendly Pets Reviews

An average rating of ★3.3 from 1368 user reviews.

puppy millcagesvetadoptbreedratswarrantykennelscoughingpneumonia

★ 5★ 4★ 3★ 2★ 1

Bought a puppy from here, they insisted it was healthy. The puppy was throwing up, coughing, and wheezing as soon as it was in my car. I took it to the vet in which the vet tech told me it would be $1,000 for procedures because the puppy has a respiratory infection and need to be ruled out for pneumonia and parvovirus. Broken hearted I took the puppy back to the store in which I was met with a very aggressive owner. She tried to snatch the puppy out of my hands once she noticed I was not going to take one of her excuses; maybe she was car sick, our puppies here are very healthy, oh the coughing sickness is a simple procedure to fix. Not the point you sold me a very sick puppy claiming that it was healthy. The puppies are kept in tiny closed area. Uribe and feces everywhere. They don’t even have water to drink they have given them a rodent water bottle. One of the puppies was covered in thick green mucus. This is animal abuse. It needs to be reported to animal control. These people should not be allowed to get away with this abuse
August 19 · nicole malagon
The worst, most atrocious, deplorable, and downright corrupt pet care I have EVER witnessed in my life. Just to name a few issues:Their african gray (arguably the most intelligent bird in the world by the way) is sitting on a tiny perch in the open for anyone to tease, taunt, and feed him garbage (including french fries that I witnessed a child feeding him). The bird has very obvious and untreated fatty liver disease; his beak is deformed, overgrown, and cracking. The bird is visibly shaking in pain. The final image is a comparison of the shape of what an african gray's beak is SUPPOSED to look like. Note the difference in the space between the upper and lower jaw, and the difference in texture.Two amazon parrots in a travel-sized cage that they can barely stand in, both severely overweight from a poor seed diet and no room to exercise, clipped wings and tails, etc.A very obvious front for a puppy mill; overpriced and dirty puppies of 2 or more crammed in tiny cabinets with a glass front like a disgusting display case for toy figures. Rabbits, guinea pigs, ferrets, rats, parakeets, ALL in open enclosures for any customer to feed them whatever garbage they have in their hands (like the french fries I witnessed the african gray being fed), or to get bit if they so desire. Very unsafe for animals and humans alike.I can't even begin to describe all of the absolutely appalling things that I see here. There is simply not enough time in the world, I could go on and on forever. With how much more accessible knowledge is to the greater public these days, I am reminded that a lot of these issues can be learned about by a simple google search, and are EXTREMELY BASIC pet care practices. As a pet owner of multiple different species, it saddens me that places like this continue to have a platform as well as the funding to miseducate and mislead people in the world of pet care. This is dangerous at best, and downright deplorable at worst.If you care at all about animals, DO NOT SHOP HERE. This place is dirty, unethical, and unfit to house ANY animal, temporary or otherwise.
February 26 · Kat Shull
I would never recommend Friendly Pets after my experience. The puppy I purchased was sick from the start, and instead of taking accountability, the staff gave me the runaround. I was pressured into accepting a “discount” without being told that it would void the health warranty. Even after that, multiple employees and managers promised me reimbursement for vet bills, only to backtrack and contradict each other later.The communication was inconsistent, unprofessional, and dismissive. One manager said I would be reimbursed if I used their vet, while another denied it. Employees gave me false assurances, and when I followed their instructions, they refused to honor what was promised.Beware of sales from chase, especially Veyda who care separate her home problems and takes it tout on customers. This store prioritizes profit over animal welfare and misleads customers into thinking they are protected when they’re not. Save yourself the heartache and go somewhere that truly values the health and well-being of their animals.
September 05 · Janet Esparza
DO NOT BUY FROM THIS STORE – Sick Puppy, Rude Staff, and Unsafe ConditionsMy partner and I bought a puppy from this store for over a couple thousand dollars. We were told the puppy was healthy and hypoallergenic/non-shedding. Within hours of bringing her home, we realized something was very wrong. She had severe breathing issues, coughing (likely kennel cough), was vomiting, and couldn't hold any food down. Heartbroken, we rushed her to the vet, where we were quoted over $1,000 in treatment.We had no choice but to return the puppy the very next day. When we arrived, we were greeted by an extremely rude older woman who refused to take any responsibility and instead accused us of lying. Worst of all, she reached over the counter and tried to snatch the puppy out of my partner’s arms without permission—completely unprofessional and unacceptable behavior.It’s clear that this business does not care for its animals properly. The conditions were poor, the animals are not well cared for, and the customer service is downright hostile. This place should not be selling pets, and I strongly urge anyone considering it to go elsewhere.Animals deserve better. Customers deserve honesty. And no one should go through what we did.
August 19 · milad tehrani
The only good experience here was the worker chase. He was very thorough and could tell he loved the animals.I bought our miniature dachshund 6/13/25. The puppy came home with kennel cough and gave to all of our other dogs and the doctor at friendly pets that “gave them” their vaccines did not sign off on the papers so our vet did not trust anything was given. Do not buy a dog from here the owners do not care about these dogs and you can’t even buy them with the proper documentation.
June 27 · Taylor Paloumbas