Petco Introduce
For pet lovers across the Buckeye State, having a trusted, local resource for all their animal needs is essential. In Heath, Ohio, and the surrounding Licking County area, that resource is Petco. Located conveniently on Hebron Road, this store is more than just a place to buy pet food and toys; it's a comprehensive hub for pet parents seeking quality products, knowledgeable advice, and a welcoming environment. Whether you're a seasoned pet owner or welcoming your very first animal companion, Petco in Heath offers a one-stop shop for everything you need to keep your furry, scaly, or finned friends happy and healthy.
Petco has long been a staple in the pet care community, and the Heath location continues this legacy by providing an extensive range of products for a wide variety of pets. From dogs and cats to reptiles, birds, and an impressive selection of aquatic life, the store's inventory is curated to meet the diverse needs of Ohio's pet population. The friendly and attentive staff are the heart of the store, often going above and beyond to assist customers. As one customer noted, the team is "extremely helpful," making it easy to get everything needed, whether it’s for a new hamster or an entire fish tank setup. Their dedication and willingness to share tips and advice demonstrate a genuine passion for animals and a commitment to helping fellow pet parents succeed.
Beyond the aisles of food and supplies, the Heath Petco is designed to make your shopping experience as convenient as possible. They understand that life in Ohio can be busy, and a quick, efficient visit is often a priority. With services like in-store pickup, curbside pickup, and even local delivery, they've adapted to modern needs, ensuring you can get your pet's essentials on your own terms. This blend of traditional, in-person expertise with modern convenience is what makes this specific location stand out as a reliable and valuable community partner for local pet owners.
The Petco store is situated at 597 Hebron Rd Ste 2, Heath, OH 43056, USA. This is a prime location that is easily accessible for residents of Heath, Newark, and other nearby communities. The store’s location is designed to be a quick stop on your daily errands, situated in a convenient retail area. The commitment to accessibility is evident in the store's amenities. For customers with mobility challenges, the store offers a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These thoughtful features ensure that all members of the community can shop comfortably and without barriers. The store also provides Wi-Fi, which is a great amenity for those who might need to quickly look up product information or reviews on the go. Planning a visit is simple, as the store is set up for a quick and efficient experience, and they accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments for a seamless checkout process.
Services Offered:
In-store shopping: A wide selection of products for all types of pets, from food and treats to toys, bedding, and health supplies.
Curbside pickup: Order online and pick up your items without leaving your car for maximum convenience.
Delivery: Get your pet supplies delivered directly to your home for the ultimate in convenience.
In-store pickup: Place your order online and have it ready for you to pick up inside the store at your convenience.
Onsite services: In addition to retail, the store offers various onsite services to cater to a range of pet needs.
Pet supply store: Stocked with everything for dogs, cats, small animals, and birds.
Fish store: A vast selection of tropical and freshwater fish, goldfish, and all the necessary equipment and supplies for aquariums.
Reptile store: All the essentials for reptile care, including tanks, lighting, and food.
Features & Highlights:
Expert and Friendly Staff: Customers consistently highlight the staff's knowledge and helpfulness, whether it's for a first-time pet owner or someone setting up a new aquarium. Their eagerness to offer advice and tips is a major highlight.
Wide Range of Products: The store serves as a comprehensive resource for all kinds of pets, including specialized sections for fish, reptiles, and small animals, in addition to standard dog and cat supplies.
Convenient Shopping Options: The availability of curbside pickup, in-store pickup, and delivery services makes it incredibly easy to get your pet supplies, fitting into any busy schedule.
Excellent Accessibility: The store is fully equipped with a wheelchair-accessible entrance, parking lot, and restroom, making it welcoming to all members of the community.
Commitment to Knowledge: The staff's willingness to share advice and their deep knowledge of pet care, as mentioned in customer reviews, ensures you get not just products, but also the information you need to care for your pet properly.
Contact Information:
Address: 597 Hebron Rd Ste 2, Heath, OH 43056, USA
Phone: (740) 522-1602
What is worth choosing Petco in Heath?
Choosing Petco in Heath is a decision to prioritize convenience, quality, and community. What truly sets this store apart is the combination of its extensive product selection and the genuine expertise of its staff. The reviews from local customers tell a powerful story. One person was grateful for the staff who helped them get everything for their first hamster in 20 years, a process made "easy" and resulting in a happy pet. Another customer, who doesn't typically write reviews, felt compelled to do so after two employees went above and beyond to help them with a new fish tank setup. This level of personalized, knowledgeable service is something you can't get from an online retailer. The staff’s eagerness to help and provide expert advice gives you confidence in your purchases and in your ability to care for your pet.
Furthermore, the practical benefits of shopping here are significant. The variety of services, from in-store shopping to curbside and delivery, means you can choose the method that works best for your busy schedule. The commitment to a quick and easy visit, paired with excellent accessibility features like wheelchair access, ensures that every shopping trip is a positive experience. When you shop at this Petco, you’re not just buying pet supplies; you're gaining a local partner dedicated to supporting you and your pet. It's the knowledgeable staff, the wide variety of products, and the convenient, accessible services that make Petco on Hebron Road a valuable asset to the Heath, Ohio community.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos
Petco Location
Petco Reviews
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★ 5★ 4★ 3★ 2★ 1Thank you to the extremely helpful staff that made it easy to get everything I needed to get my first hamster in 20 years. Bernadette is now in her new home and happy as ever! Awesome service!
August 25 · John MorganThe 2 girls working today helped me so much with my new fish tank setup. I don’t typically take the time to write reviews but they were so kind and so eager to help me and give me tips and advice. They had a lot of knowledge to offer with every question I asked. I appreciate it so much, thank you!
August 09 · Katelyn MickleyThank you Jen for your patience and for giving Elvis an awesome haircut! You made me feel very comfortable leaving him in your hands. You are amazing!!!
August 13 · patricia goad-hendersonUntil recently, I had given them a 5-star review. If I could give zero stars, I would. I had a terrible experience here on 8/15/2025. I had made an appointment to get my older dog's toenails trimmed. When I brought her in, they had requested her rabies paperwork. I have given it to them on the last two visits-I am almost certain they never input the information into their system. Not sure why I need to bring it in every time I have an appointment. They took her back and cut two toenails and then said that they could not continue as she was panting and slobbering-86 degrees and humid outside. I had told them from the very first time that I had her in for grooming service that she had a heart murmur from when I got her in 2013 from the dog pound; it was never an issue until yesterday. Refunded my money and told me I need to get a vet letter for them to cut her nails. I said no, thank you, I won't be back. I will never shop here or bring another animal for grooming again. You have lost a customer. I will be sure to tell all of my friends not to bother coming in for any grooming services or otherwise.
August 14 · Bobbi FordHorrible manager and Chloe is a joke.Understanding that the information that I had was not correct and was not aware that I had the wrong information I tried to speak to the store staff multiple times. Unable to multitask and if your salon is closed with no signs up and it looks like the customer doesn’t understand this then maybe say something or inquire about it.Chloe ignored me numerous times trying to get assistance. The store manager, not helpful and horrible and instead of trying to clarify the situation, don’t make me feel worse than I already do because I dragged my dog to the store under the wrong information.When I point out that the salon does not have a sign up that it’s closed and it’s hard to tell if there’s somebody behind the mirrored glass door maybe understand where the customer is coming from and rectify the situation versus saying well it’s on the website. If I knew that, then I wouldn’t be thereIf you only have one employee other than the manager working the store and they choose to ignore every customer that’s in there and spend time having a gossip session while checking somebody out they’re worthless employee.The icing on the cake is that I don’t need Chloe telling me to have a good day when I’m visibly upset with the situation as I’m trying to walk out of the store. That’s like telling somebody to have a blessed day or bless your heart.I gave Petco a chance 10 years after the fact that another location dropped my dog during a a grooming. Clearly, Petco has low standards of the people they hire and will never return.We went to the store about four months ago and had a completely different experience where people actually came up and asked you if you needed something or if you need help. So the two women that were working last night, obviously have no idea how to advocate for customer service.
July 10 · Brandon Snyder
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