Petco in Issaquah, WA: Your Go-To for Pet Supplies and Services

Petco Introduce

For pet owners in the Washington region, Petco stands as a well-known and convenient destination for all things pet-related. The Petco location in Issaquah is a one-stop-shop that caters to a wide variety of animals, from dogs and cats to fish, reptiles, and small animals. As a large retailer, it offers an extensive selection of products, making it a reliable place to find everything from premium pet food and essential supplies to fun toys and accessories. Beyond the retail aspect, this Petco location also provides a range of in-store services, aiming to meet the diverse needs of the local pet community. The convenience of finding multiple types of products and services under one roof is a major draw for many customers looking for a quick and efficient way to care for their pets.

The store's identity as a pet store, fish store, reptile store, and tropical fish store highlights its broad appeal. Whether you are a dog owner looking for a new type of kibble, a cat owner in need of a scratching post, or a fish enthusiast setting up a new aquarium, you are likely to find a section dedicated to your specific needs. The general offering is designed to be comprehensive, ensuring that most basic and many specialty items are readily available. The overall store layout and organization are geared toward a quick visit, allowing you to easily locate and purchase the items on your list.

Located at 975 NW Gilman Blvd, Issaquah, WA 98027, USA, this Petco store is an easily accessible option for residents throughout the Issaquah area and the surrounding communities. Its position within a larger retail zone means there is ample parking, and the store itself has made efforts to be welcoming to all customers. The location offers a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. This focus on accessibility ensures that all pet owners, regardless of their mobility, can shop comfortably. In addition to in-store shopping, the store offers a variety of service options designed for customer convenience, including curbside pickup, delivery, and in-store pickup, allowing for a seamless shopping experience no matter your preference. The availability of Wi-Fi on-site adds another layer of convenience for customers.

Petco in Issaquah offers a comprehensive suite of services that go beyond simply selling products. Their service options are designed to support pet owners with various needs.

Services Offered:

In-store shopping: A vast selection of pet products for all types of animals.
Curbside pickup and in-store pickup: Convenient options to order online and collect your purchases without entering the store or with a quick visit inside.
Delivery: A service for having products delivered directly to your home.
Onsite services: Including a grooming salon for dog and cat baths and professional trims.

As a major retail brand, Petco aims to provide a reliable and consistent shopping experience. Here are some of the key features and highlights that are typically associated with this location, based on available public information.

Features / Highlights:

Extensive Product Range: The store carries a wide variety of supplies for dogs, cats, fish, reptiles, and more, making it a convenient one-stop-shop.
Multiple Service Options: The availability of delivery, curbside pickup, and in-store pickup provides flexibility for customers with busy schedules.
Accessibility for All: The wheelchair-accessible entrance, parking, and restrooms ensure that the store is inclusive and easy to navigate for everyone.
Onsite Grooming: The grooming salon offers a variety of services, from simple baths to full-service grooming packages, providing a convenient solution for pet hygiene needs.
Digital Payment Options: Accepting credit cards, debit cards, and NFC mobile payments simplifies the checkout process.

For any questions about products, services, or general inquiries, you can reach out to the Petco in Issaquah using the following information.

Contact Information:

Address: 975 NW Gilman Blvd, Issaquah, WA 98027, USA

Phone: (425) 392-9664

What is worth choosing about this Petco location is the sheer convenience and breadth of its offerings. For local residents in Washington, it provides a comprehensive solution for almost every pet need, from daily food and supplies to specialty items for aquatic or reptilian pets. The variety of service options, including curbside pickup and delivery, addresses the modern consumer’s need for flexibility. The commitment to accessibility, with wheelchair-friendly features, makes it a welcoming place for all members of the community. However, it is important for potential customers to be aware that the quality of service, particularly in specialized areas like grooming and customer relations, can be inconsistent. While the store offers many benefits, some reviews indicate challenges with specific staff members and management, suggesting that customers should manage their expectations, particularly concerning complex service requests or issue resolution. While the physical store and its wide range of products are a reliable resource, the level of customer service may vary. Therefore, it is best to approach this location for its vast product selection and convenient services, while being prepared to address any potential issues directly with corporate channels if necessary.

Petco Details

Service options
Curbside pickup
Delivery
In-store pickup
In-store shopping
Onsite services

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

Amenities
Wi-Fi
Wi-Fi

Planning
Quick visit

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Petco Photos

Petco Location

Petco

Washington King County Issaquah Newport Northwest Gilman Boulevard

975 NW Gilman Blvd, Issaquah, WA 98027, USA

Petco Reviews

An average rating of ★4.2 from 620 user reviews.

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★ 5★ 4★ 3★ 2★ 1

I am extremely dissatisfied with my recent experience at the Issaquah Petco grooming salon due to the unprofessional conduct of management lead, Hope.I brought my dog in on 07/27/25 for a bath full-service grooming package, which includes anal gland expression upon request. Hope dismissed my request, claiming it was only necessary for a “fishy” smell, and refused to perform it, instead offering an upsell for shampoo, which I declined because the package as is, has historically been sufficient.Within days, the odor returned, and a car accident I was involved in temporarily delayed my ability to contact Petco. I reached out on 08/09, and a store manager acting on the GM behalf, contacted me on 08/11. She stated that Hope claimed the anal gland service had been performed, which directly contradicted what the Hope stated upon picking my pup up at the previous appointment. We were both confused by this contradiction, but she offered a complimentary re-bath, and anal gland expression as a solution. This was scheduled for 08/14.Despite calling ahead to inform staff that I would be arriving slightly late (10 min) for the 08/14 apt, I was met with hostility, and told I needed to reschedule for the service for 08/17. On 08/17, prior to the appointment, I contacted petco as I noticed only the anal gland expression had been scheduled. Hope stated that if the glands were “built up,” she could not perform the bath, but if not, she would. We arrived early, and Hope started by checking the glands using only paper towels, then handled my dog without washing her hands raising serious hygiene, and sanitation concerns. She then refused the bath unless I paid, despite it being promised by the GM. When I requested she honor the service, she claimed the GM never should have offered a complimentary bath, then instead offered 30% off in a very hostile, and condescending manner. I declined this “discount” and instead informed her, that based on her behavior, I no longer felt my dog was safe under her care. That this was my second visit both of which she mishandled, and the service was still not completed. That refusing to honor a promised service is unethical, and unacceptable. I then informed Hope that it was evident that she never planned to bath my pup based on her Paradoxical actions, vs her stated assurances.I previously worked in customer service for many years, and have never encountered someone in her position behaving so unprofessionally. Hope’s demeanor, and attitude were disrespectful, unsanitary, and undermined the credibility of this location’s management. I strongly urge corrective action, and highly recommend avoiding this location, as long as Hope is employed.I will be formally reporting Hope, and ensuring that Petco upholds its high standards for; safety, quality, and pet care, as she repeatedly failed to meet these fundamental standards.
August 17 · Molly Morrison
The register did not ring up my purchase at the sale price, which I did not notice until I got home and when I drove back down instead of just refunding me the price difference they made me do a return and then re-purchase at the correct sale price.Since the manager Renee was at lunch, I asked for the regional manager’s name and number and called him while sitting in front of the store and it’s been two days now and he has not bothered to call me back so obviously this Petco store and the regional manager care nothing about customer satisfaction
April 29 · Kat Marcos
Today I had one of the worst experiences ever. I had placed an order for pickup in my name, but the store person would not give me my order because in their system my name is not being shown. I showed that I’m the pickup person in the order and he would not agree. It was a problem with their system. But instead of acknowledging that, he was showing so much attitude towards me. What a horrible customer service.
May 10 · Rakshith Bellamane
What a Nightmare interaction!!! Jumped in, to get a few cat supplies. And, when checking out, I was given a very hard time about the $100 bill I paid with. For a few seconds before all of that, I was questioning briefly, WHY the amount was so high. But, got distracted with HOW big of deal they were making, and forgot to ask. The guy who rang me up, spent a good 5-10 mins, trying to verify it was real. Said he couldn't, and called up a manager. He came up, and same thing! Asked if I had another $100 to pay with instead. More time going by, trying to verify it. Then, finally said that, if it's not, I'll be hearing from them. Seriously!!! I guess I looked like someone, who prints money on my printer at home! A good 30, or longer, and I was finally leaving. FFWD a few days, and I was bring back the cat food because my cats wouldn't go near it to another Petco, and saw that I was charged for 2 bags (hence the high amount). I mentioned it to the manager at this location, and he looked at me, like I was lying. Said I had to contact the store I went to. His associate standing by, had the nerve to say, "Goodluck!" Uh huh! I did go back and spoke to the same manager, and after a bit of refreshing his memory, finally got it taken care of. Gheez!
March 30 · Kumiko Nagano
I didn't buy anything. I was looking for bugs for my bearded dragons. All of the bugs were dead or too large. Millworms roaches hornworms. Hornworms too big and stored upside down. Millworms most were dead. I don't feed fruit flies. The hornworms were alive but too large for my dragons to eat. Nice selection too pricey
May 01 · Reggie Krahn