GoodVets Paradise Valley: A Compassionate Veterinary Practice in Phoenix, AZ

GoodVets Paradise Valley Introduce

Choosing a veterinarian is one of the most important decisions a pet owner can make, especially for those living in a sprawling, pet-loving community like Phoenix, Arizona. A good vet becomes a trusted partner in your pet’s lifelong health journey, providing everything from routine check-ups to life-saving emergency care. GoodVets Paradise Valley stands out as a compassionate and modern practice, committed to offering a high standard of comprehensive care for local pets.

This article provides an in-depth look at what makes GoodVets Paradise Valley a prominent choice for pet parents. We'll explore its convenient location, the extensive list of services it provides, and the key features that define its approach to veterinary medicine. For those in search of a caring, professional, and accessible vet clinic, this guide will offer valuable insight.

Location and Accessibility

GoodVets Paradise Valley is strategically located in a convenient area of Phoenix at 4740 E Shea Blvd suite 102, Phoenix, AZ 85028, USA. This location makes it easily accessible for residents of Phoenix, Paradise Valley, and the surrounding communities. The practice recognizes that a visit to the vet can sometimes be a stressful experience, and they've designed their clinic to be as welcoming and stress-free as possible.

The hospital is committed to accessibility for all clients, featuring a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. Additionally, the clinic provides wheelchair-accessible seating, ensuring that everyone feels comfortable and accommodated from the moment they arrive. The commitment to an inclusive environment extends to a welcoming atmosphere for all, as the business identifies as LGBTQ+ friendly and a transgender safe space, and provides gender-neutral toilets. For efficient service, appointments are recommended, helping to minimize wait times and ensure each pet receives focused, individual attention.

Services Offered

GoodVets Paradise Valley provides a vast range of services, catering to the diverse health needs of dogs and cats. Their comprehensive approach means they can be your pet’s primary care provider from puppy or kittenhood through their senior years.

Preventative and Routine Care: The foundation of their practice is preventative medicine, including annual exams, wellness exams, and routine blood work. They offer a full schedule of vaccinations, including puppy and kitten vaccinations, and provide important preventative treatments for fleas & ticks and heartworms.
Medical and Diagnostic Services: The hospital is equipped for advanced care, including diagnostic imaging, lab tests, and a wide range of treatments for illness and injury. They handle common issues like ear infections and cat allergies, and manage more complex conditions such as dog and cat cancer and cardiology.
Surgical and Dental Care: GoodVets Paradise Valley performs a variety of surgical procedures, from routine spaying and neutering to more complex soft tissue surgery. They also place a strong emphasis on oral health, providing services like pet dental cleaning and preventative dental care.
Specialized and Integrative Medicine: The clinic offers specialized care for senior pets, including geriatric medicine and senior pet care plans. They also provide integrative medicine, such as laser therapy for pain management and recovery, and offer services like regenerative medicine and oncology diagnostics.
Urgent and Emergency Care: While not an emergency hospital, GoodVets Paradise Valley is a vital resource for urgent care and handles pet emergencies during their open hours. They can perform "life-saving procedures in moments of crisis for our patients," providing a crucial service to the community.
End-of-Life and Palliative Care: The compassionate team supports pets and owners through difficult times, offering end-of-life care, palliative care, and euthanasia services with the utmost sensitivity.

Features and Highlights

Beyond their long list of services, GoodVets Paradise Valley is known for its distinctive approach to patient and client care.

Client-Centric Philosophy: The team is highly praised for its compassionate care and for keeping clients well-informed. As one review highlighted, the doctors personally called and provided updates, demonstrating a commitment to personalized service.
Transparency in Pricing: A major highlight is their "upfront" pricing. The clinic provides clear, itemized estimates for treatments, which helps pet owners make informed financial decisions without feeling pressured.
Responsive and Accommodating: The staff’s willingness to "make room to fit" a sick pet into a busy schedule, as seen in a customer review about a pug, showcases their dedication to prioritizing urgent needs. Their ability to quickly find and transfer patient records to another clinic for an emergency surgery also highlights their efficiency and teamwork.
Women-Owned Business: GoodVets Paradise Valley proudly identifies as a women-owned business, which can be a point of pride for many local residents who prefer to support diverse and community-focused enterprises.
Holistic and Comprehensive Care: The clinic offers a wide array of services, from vaccinations and nutritional counseling to behavioral management and travel documentation. This makes them a true "one-stop shop" for all of a pet's health needs, simplifying care management for busy pet parents.

Contact Information

For appointments or inquiries, you can reach GoodVets Paradise Valley using the contact information below.

Address: 4740 E Shea Blvd suite 102, Phoenix, AZ 85028, USA
Phone: (480) 841-0711

What is Worth Choosing GoodVets Paradise Valley

For Arizonians seeking a top-tier veterinary clinic, GoodVets Paradise Valley offers a compelling combination of clinical excellence and compassionate service. The most significant reason to choose this practice is the peace of mind that comes from their comprehensive, client-focused approach. The personal, empathetic care from doctors like Dr. Charlton and Dr. Kile, who go above and beyond to personally follow up on a pet's progress, builds a level of trust that is essential during a health crisis.

The clinic’s transparent pricing and willingness to work with pet owners on financial decisions are also major benefits. This approach contrasts sharply with the experiences of those who feel pressured or blindsided by unexpected costs, allowing pet parents to focus on what matters most: their animal's well-being.

Furthermore, their ability to serve as a reliable source for urgent care during business hours provides a crucial layer of security, especially given the various health challenges pets in Arizona face, from heat-related illnesses to conditions like Valley Fever. While they are not a 24-hour emergency hospital, their swift action and readiness to refer to a specialist when needed, as demonstrated in a patient's story, shows a genuine commitment to the best possible outcome for every animal. The combination of medical expertise, a compassionate team, and a modern, accessible facility makes GoodVets Paradise Valley a highly recommended partner for your pet's health in the Phoenix area.

GoodVets Paradise Valley Services

Veterinarian
Animal Hospital
Annual Blood Work
Annual Exams
Behavior and Training
Behavioral Counseling
Blood Work
Canine Medicine
Cat Allergies
Cat Anesthesia
Cat Cancer
Cat Cardiology
Cat Dental
Cat Dermatology
Cat Diagnostic Imaging
Cat Emergency
Cat Fleas & Ticks
Cat Heartworms
Cat Lab Tests
Cat Laser Therapy
Cat Medications
Cat Microchipping
Cat Neutering
Cat Nutrition
Cat Preventative Care
Cat Spaying
Cat Surgery
Cat Vaccinations
Cat Veterinarian
Cats And Dogs
Cats Dogs
Clients Services
Compassionate Care
Comprehensive Preventative Care
Comprehensive Veterinary Care
Continuing Education
Core Vaccinations
Dental Cleaning
Dermatology
Disease Management
Dog Allergies
Dog Behavior
Dog Cancer
Dog Cardiology
Dog Dental
Dog Deworming
Dog Diagnostic Imaging
Dog Emergencies
Dog Fleas & Ticks
Dog Lab Tests
Dog Laser Therapy
Dog Medications
Dog Microchipping
Dog Neutering
Dog Nutrition
Dog Preventative Care
Dog Spaying
Dog Surgery
Dog Vaccinations
Dog Veterinarian
Ear Infection
Ear Infections
Emergency
Emergency Medicine
End-Of-Life-Care
Euthanasia
Exotic Animal
Flea & Tick Preventative
General Surgery
Geriatric Medicine
Heart Worm Prevention
Heartworm Screen
Illness and Injury
Integrative Medicine
Internal Medicine
Kitten Care
Kitten Vaccinations
Luxating Patellas In Dogs
Nail Trims
Neutering
Nutritional Counseling
Oncology Diagnostics
Oral Health
Palliative Care
Parasite Preventative
Pet Dental
Pet Emergency
Physical Rehabilitation
Prescription Management
Preventative Medicine
Prevention And Treatment
Prevention Dental
Primary Care
Puppy Care
Puppy Food
Puppy and Kitten
Regenerative Medicine
Regular Checkups
Routine Bloodwork
Routine Veterinary Care
Scheduled Appointments
Senior Cat Care
Senior Dog Care
Senior Pet Care
Soft Tissue Surgery
Spaying
Spaying & Neutering
Spaying and Neutering
Surgery
Surgical Services
Travel Documentation
Urgent Care
Vaccinations
Vet Visits
Veterinarian
Veterinary Pharmacy
Virtual Care
Weight Management
Wellness Exams
Wellness Plans

GoodVets Paradise Valley Details

From the business
Identifies as women-owned

Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible seating
Wheelchair-accessible toilet

Amenities
Gender-neutral toilets
Toilet

Crowd
LGBTQ+ friendly
Transgender safe space

Planning
Appointments recommended

GoodVets Paradise Valley Photos

GoodVets Paradise Valley Location

GoodVets Paradise Valley

Arizona Maricopa County Phoenix Paradise Valley Village East Shea Boulevard

4740 E Shea Blvd suite 102, Phoenix, AZ 85028, USA

GoodVets Paradise Valley Reviews

An average rating of ★4.7 from 113 user reviews.

questionspricesthe officebabiesdeskunderstandingthe visitcompassionnameurinalysis

★ 5★ 4★ 3★ 2★ 1

Dr. Charlton, Dr. Kile, and the entire office were amazing! We rushed our pug named Percy early on Friday. They made room to fit him in as he was not eating or drinking water. They did blood work and an x-ray, but could not find anything. Dr. Charlton called me personally and helped us every step of the way. They did an ultra sound and found a kids toy stuck in his stomach. They did not have any availability that day to do the surgery, but they called around for us as I was not having luck finding a place that could take him in last minute. Dr. Kile was able to find an office. They even sent over the results of the ultra sound so that the Dr. knew exactly where the toy was stuck. Dr. Charlton even followed up with me personally along the way to check in on Percy. Highly recommend GoodVets. Without Dr. Charlton and Dr. Kile Percy would not have made it. Thank you Team!
March 17 · Daniel Ahluwalia
DO NOT RECOMMEND!!! I brought my senior Yorkie here and they showed a complete lack of sense of urgency and criticalness for my dog’s care!! My dog had pale/whitish gums when she arrived to see Dr Kile which I found out later is an EMERGENCY and can be fatal. Veterinarians have a professional and ethical duty to provide prompt and appropriate care to animals in distress, especially when signs of serious illness are present and they failed to do this. The vet tech and Dr Kile said they would put together a plan and come back in the room with estimate of what needed to be done. The estimate was approx $775 to include bloodwork, SDMA test, urinalysis, red light therapy(to help my dogs IVDD) and pain medication. They should have said the bloodwork was the most important to get right away because of her pale gums and that they had payment options such as Care Credit or their wellness plan. At no point was a wellness plan offered to me which is on their website where I could make monthly payments like the previous reviewer mentioned they discussed with her when cost was an issue. I said let’s start with the SDMA and urinalysis which would cost about $230 together. Well her SDMA result was very high and Dr Kile talked to me about her quality of life at that point. Right then I said can you run her result by Dr Charlton is she here? He said she was already in the back when he brought my dog back and that she agrees my dog doesn’t look good. Well you would think Dr Charlton would come back in the room with Dr Kile if she saw my dog had white/pale gums and high test result and it was clear it was a critical situation? So from there Dr Kile says we can’t get a urinalysis on her now there is not enough urine in her bladder so just make another appt to come back. Something just did not feel right about my visit when I left so I called the office back asking Kelly the Office Manager to have Dr. Charlton call me back as soon as possible I really wanted to speak with her regarding the results of my dogs test/visit that day since she is the Medical Director. Well I NEVER got a call back that day or the next day from her. Kelly the Office Manager just emailed me what the SDMA levels mean. That’s not acceptable at all! As a previous review stated Kelly is not a veterinarian and should not be acting as a veterinarian she should have said I’ll make sure Dr Charlton calls you back. Well unfortunately my Yorkie passed away 36 hours later😓.They should have referred me immediately to an Emergency vet or Critical Care Specialist when she arrived with pale gums!! Her vitals were still good at the time and her temp was normal. She was still eating her food at home and I was able to care for her. When Dr Charlton returned my call 3 days later she said “I have up to 16 appts a day I can’t return calls all the time” and then I said Dr Kile said you saw her test result and how she looked that morning he brought her back in the back room and Dr Charlton replied “Honestly I don’t even remember seeing her.” I was completely taken back by that. I said why didn’t you just come back in the room to speak to me with Dr Kile and she said “Two doctors do not need to be in the room at once.” That was not a compassionate response when I had just lost my dog!! Apparently they don’t work as a team in a critical situation where there is an emergency. Dr Charlton also made the remark “Owners try to find others to blame when they lose their pets.” So if you have a senior dog or a sick dog for that matter I would strongly encourage you to take your beloved pet elsewhere. It was so disheartening the entire experience with this place and when I found out after the fact they offer a wellness plan and take Care Credit and did not even bring that up to me that made me feel even worse! I am heartbroken that this place did not act quickly and if they could not provide the necessary care immediately they should have shown a sense of urgency to get her in the hands of a place that could! They just did not care enough in a critical situation and were clearly negligent!
March 16 · CC
Everyone was so nice & welcoming!They are very upfront about any costs & let you know exactly what they are doing along the way! Cost was a concern with me, which is what kept me from getting my dog’s teeth extracted, with the wellness plan it was exactly the help I needed! The monthly payments are convenient & come with so many benefits, totally worth it! They were more than happy to compare pricing with & without the wellness plan! So excited we found our new home vet! It was also super easy to make an appointment, I was able to book @ 3 pm for a 4 pm appointment the same day! Also the first visit was free, what a deal! So happy!!
February 17 · LaCrisha Praeger
I was able to call and book an appointment day-of with ease (a true rarity in this field, it seems). Front desk/reception was welcoming and accommodating. Dr. Charlton and her vet tech took excellent care of my cat. Dr. Charlton was attentive to my every question regarding my cat's health and aftercare, as well as taking the time to call me personally to go over the imaging and test results following the appointment. The medication she prescribed began to resolve my cat's issue almost immediately, and his condition continues to improve. Easily the best veterinarian and most positive veterinary experience I have seen or had.
May 11 · Daniel S
My dog, my boy, my Life, is turning 8yrs old soon. It's been on my mind and weighing on my heart. He has to stay healthy, without him, there's no me.I called around, looked online, I wanted a good, respectable, clean office, with a Dr. that would take great care of my Aina. I have money, I'm not rich but enough.I picked Paradise Valley GoodVets. I called and got an appt. the very next morning. Everything I've written here, I got.Plus, the staff, starting with the sweet, helpful front counter girl. Then my nurse, who made me and Aina feel welcomed and got the ball rolling (I hate that I can't remember their names. I'm sorry)Then lastly, Dr. Kile came in, we had a little chat, then took Aina away. As quick as they left, they returned.My Ainaboy is happy, healthy and that is all that matters. I too, am happy, and very grateful.Thank you All very much! MahaloGiAnn and Ainaboyps.a bonus, that has zero to do with Vetinary services. just an opinion of one old lady ..Dr Kile, not just one cool cat, but smokin' hot 🤤
June 15 · GiAnn Seper