Middletown Veterinary Hospital Introduce
For pet owners in Middletown and the surrounding areas of New York, finding a trusted and compassionate veterinary practice is essential. Our pets are cherished members of the family, and their health and well-being are paramount. Middletown Veterinary Hospital, located at 189 Wawayanda Ave, has established itself as a cornerstone of the local community by providing a wide array of comprehensive services under one roof. This is not just a place for vet visits; it is an all-encompassing animal hospital that also offers dog day care and pet boarding services, making it a convenient and reliable resource for all your pet's needs.
What truly sets this hospital apart is its unwavering commitment to communication and client care. As highlighted in a customer review, many pet owners feel a lack of transparency and open communication with other providers. At Middletown Veterinary Hospital, this is a top priority. They ensure that you leave every appointment feeling fully informed, understanding what happened, what to expect, and what to do next. This level of clarity and kindness creates a strong sense of trust and partnership, which is vital when your pet is in need of medical attention. This approach has led to many clients not only bringing all of their own pets to the hospital but also recommending it to family members.
This article will provide a detailed and factual overview of the Middletown Veterinary Hospital. We will delve into its location, the extensive range of services it offers, and the key features that have earned it a reputation for compassionate and comprehensive care. By examining what makes this practice unique, we hope to help you make an informed decision when it comes to the health and happiness of your pet.
Middletown Veterinary Hospital is conveniently located at 189 Wawayanda Ave, Middletown, NY 10940, USA. This address places it in a prime and easily accessible area of Middletown, making it a simple trip for residents throughout the region. The hospital is situated on a main road, with its location allowing for straightforward access and ample parking.
The facility is fully committed to providing an accessible environment for everyone. It features a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom. These thoughtful accommodations ensure that all members of the community can visit comfortably and without hassle. Additionally, the hospital has a gender-neutral restroom, further highlighting its dedication to being an inclusive and welcoming space. Appointments are recommended to ensure that you and your pet can be seen promptly and receive dedicated attention from the staff, though the hospital also provides urgent and emergency care during office hours.
Comprehensive Medical Care: The hospital provides a wide range of medical services, including physical exams, routine medical care, illness and injury treatment, and senior pet care. They also offer puppy & kitten care and preventive care for both dogs and cats, including flea & tick preventatives.
Advanced Diagnostics: With an on-site laboratory and advanced diagnostic imaging tools, the hospital can quickly and accurately diagnose health issues. Services include digital radiology, pet ultrasound, and pet echocardiography, ensuring your pet receives a precise and timely diagnosis.
Surgical Procedures: The hospital is equipped for a variety of veterinary surgeries, from routine procedures like spay & neuter to more complex soft tissue surgery and orthopedic pet surgery, including bone repair.
Pet Dental Care: Dental health is a key focus. They offer routine dental care, professional teeth cleaning, dental surgery, and digital dental radiology to ensure your pet’s oral health is maintained.
Behavioral Consultations: The hospital provides behavior consultation and modification services to help pet owners address and manage behavioral issues in their animals.
Emergency and Urgent Care: The hospital offers emergency veterinary care and urgent care for pets during office hours, providing a crucial resource for sudden illnesses or injuries.
Pet Boarding & Day Care: Beyond medical services, the facility also functions as a pet boarding service and a dog day care center, offering a safe and caring environment for your pet while you are away.
Exceptional Compassion: The most notable feature of Middletown Veterinary Hospital is the overwhelming compassion and kindness of the staff. As one review states, the staff is "so kind, caring and compassionate," making clients feel that the staff "care for your babies as much as you do." This empathy is especially important during difficult times, such as end-of-life pet care and grief support.
Excellent Communication and Transparency: Customers repeatedly praise the hospital for its clear and open communication. The staff takes the time to explain everything, ensuring pet owners are fully informed about their pet’s health, what to expect, and the next steps in their treatment plan.
Quick and Timely Service: Despite being a busy practice, the hospital is known for its impressive ability to see patients quickly, even for urgent matters. A customer noted being called back and scheduled for an appointment within 13 hours of leaving a message after hours, which is an outstanding level of responsiveness.
Comprehensive and Diverse Services: The hospital is a true one-stop-shop, offering a vast array of services from wellness exams and diagnostics to complex surgeries, boarding, and behavior consultations. This eliminates the need to visit multiple facilities for different pet care needs.
Inclusive and Welcoming Environment: The facility’s commitment to accessibility, including wheelchair-friendly features and a gender-neutral restroom, makes it a welcoming and safe space for all members of the community.
Address: 189 Wawayanda Ave, Middletown, NY 10940, USA
Phone: (845) 343-7012
For residents of Middletown, New York, choosing Middletown Veterinary Hospital is a decision that offers peace of mind and unparalleled convenience. What makes this practice truly worth choosing is its unique combination of a broad range of high-quality medical services and a deeply compassionate and communicative staff. It is not just the extensive list of services, from dental care and diagnostics to emergency treatment and surgical procedures, that sets them apart. It is the human element—the kindness, the patience, and the transparency—that truly makes the difference.
The fact that clients feel their pets are cared for as much as they care for them is a testament to the hospital's dedication. The quick response times for urgent needs, along with the thorough explanations and clear treatment plans, alleviate much of the stress that comes with a pet's health issues. Furthermore, the convenience of having dog day care and boarding services on site makes it a seamless and integrated part of a pet owner’s life. For anyone in the New York region looking for a veterinary partner who is not only medically excellent but also a trusted and compassionate ally, Middletown Veterinary Hospital is a premier choice that consistently exceeds expectations.
Middletown Veterinary Hospital Services
Veterinarian
- Animal Emergency Service
- Behavior Consultation
- Behavior Consultations
- Behavior Modification
- Behavioral Issue
- Behavioral Problems
- Bone Repair
- Care For Kittens
- Cat & Dog Care
- Cat Xray
- Dental Health
- Dental Surgery
- Diagnostic Imaging
- Digital Dental Radiology
- Disease Care
- Doctor Visits
- Dog Care Diagnostics
- Dog Genetic Testing
- Dog Healthy
- Dog Teeth Cleaning
- Dog Vet
- Dog Veterinarians
- Dog Xray
- Ear Infections
- Emergency Care During Office Hours
- Emergency Pet Care
- Emergency Treatment For Cats
- Emergency Vet
- Emergency Veterinary Care
- End Of Life Pet Care
- Flea & Tick Preventatives
- Genetic Testing
- Grief Support
- Holistic Healing
- Illness & Injury
- In-House Pet Pharmacy
- International Health Certificates
- Medical Care
- Medication Refill
- Obedience Training
- On-Site Laboratory
- Orthopedic Pet Surgery
- Pet Behavior Counseling
- Pet Behaviorists
- Pet Care Information
- Pet Dental Care
- Pet Dental Care Services
- Pet Dentists
- Pet Digital Radiology
- Pet Echocardiography
- Pet Grief Support
- Pet Health Certificates
- Pet Healthy
- Pet Insurance
- Pet Loss Support
- Pet Medication
- Pet Microchipping
- Pet Nutrition
- Pet Prescriptions
- Pet Recovery
- Pet Travel
- Pet Ultrasound
- Pharmacy & Pet Products
- Physical Exam
- Prescription Refills
- Preventive Care For Dogs
- Preventive Dental Care
- Puppy & Kitten Care
- Radiology Digital X-Rays
- Routine Dental Care
- Routine Medical Care
- Senior Pet Care
- Soft Tissue Surgery
- Spay & Neuter
- Specialty Care
- Surgery Surgery
- Surgical Procedures
- Teeth Cleaning
- Traditional Medicine
- Treatment For Cats And Dogs
- Treatment Plans
- Urgent Care
- Urinary Tract Infection
- Vet Appointment
- Vet Exams
- Veterinary Exam
- Veterinary Prescriptions
- Veterinary Surgeries
- Veterinary Surgical Care
Middletown Veterinary Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Gender-neutral restroom
- Restroom
Planning
- Appointments recommended
Middletown Veterinary Hospital Photos
Middletown Veterinary Hospital Location
Middletown Veterinary Hospital
189 Wawayanda Ave, Middletown, NY 10940, USA
Middletown Veterinary Hospital Reviews
compassionatequestionsmoneybabyofficefurexamphonewell beingrabies shot
★ 5★ 4★ 3★ 2★ 1We were happy that our cat, “CC,” aka Cecilia, was able to receive a full workup, IV fluids, and an antibiotic shot after the rough day she had post-plant-eating. We were extremely pleased that CC was able to be seen so quickly— the very next day— and that we were called back to schedule an appointment, right away. I called and left a message the night before, around 6:30/7:00pm, when the business was closed, and I received a call back approximately 13 hours later. Really impressive. Everyone is always very kind and helpful. With CC’s former provider, we never felt like transparency/communication was a priority. Things are different, here! We always leave feeling that we know everything we need to know— what happened, what to expect after this, etc. We are glad to know that CC is doing okay and we do not have to worry about her. CC was very upset with us for bringing her to vet, but it seems she has now forgiven us. All is well.These guys quickly became our regular vet(s), for all of our pets (four cats), and we have recommended them to other, nearby family members, who now have an upcoming appointment for their cat.(Pictured are CC and Sampson, who have both been patients here)
June 09 · Rachel AreI have no words to express the gratitude I have for all the staff at Middletown Veterinary Hospital. I was distraught yesterday and they were so kind, caring and compassionate caring for Rocky. It’s heartwarming to know there are people that care for your babies as much as you do. Rocky and I thank you so much for everything.
February 22 · Michelle GoldbergThank you... my Bear is definitely feeling much better after his visit!! You've restored his busy days!! His sleep of all sleeps! He's snoring! Thank you for making him feel better!!!
February 20 · jac suarezUPDATE: Found the terrible Vets name : MEGAN RULLER, VMD (since she never introduced herself) If I could give this Vet/Doctor negative stars I would. I’ve brought my cat to this vet multiple times for ear hematoma‘s and other issues and had no problems, even had one doctor do my cats surgery for FREE. Today was the WORST experience I could’ve ever imagined! First off the assistant was beyond rude when I refused to purchase cat food that I had already just ordered a prescription diet from another vet he was seen by (was told to keep him on his current good for at least 2 months before trying another ) they dismissed the medical advice from the previous vet and tried to continue to have me purchase saying it would help with his stress when he hasn’t even finished a full trial with his current food . They also told me he had to have a rabies shot because he was past due I had informed them I was aware but did not have the funds for the shot I wanted to handle what was an emergency and a priority and worry about preventative needs after the emergency was already addressed. It’s like they were trying to push sales so the assistant kept telling me it was required by New York State law I had then told her I had just taken my cat to a vet previously June 11, 2025 and they did not make me get a vaccine for rabies for him due to not having the funds they made his bladder the priority. His bladder is a life or death situation him not having a rabies shot is not going to kill him when he is an indoor cat. The assistant seem to have gotten annoyed with what I was trying to say and went back and got the doctor and she had came in with another assistant. Immediately the doctor was extremely rude and inconsiderate I was on the phone with my partner co-owner of my cat explaining the situation when she rudely told me to “step out of the room if you’re going to continue to be on the phone having conversations while im trying to do an exam on your cat or hang up, thank you” VERY DISMISSIVE AND RUDE! Didnt even acknowledged my partner wanted to be part of the conversation and know what was being said since he couldn’t be present. She then asked me how long he’s been blocked for I explain to her and told her he hasn’t really pooped she smeared and laughed and said in a sarcastic tone well of course he’s blocked and can’t poop his urine is in the way” as if that’s something I should already know. The doctor then decided to ask me if I was going to get the rabies shot for my cat and I had told her no I explain that to the assistant I do not have the funds she decided to blatantly tell me “well the next time or if you decide to bring your cat back to this vet again and I am in the office I will be administering a rabies vaccine without your consent that is required by New York State lawI have been told her I will not be taking my cat back here if you were going to give him vaccines or do things to him without the approval from me, his owner. I will be making a follow up appointment to another vet to ensure my cat is safe and OK as they only gave him one vaccine that’s only for skin bacteria when I brought him in for what I think is a reblock from crystals. I was honestly disgusted and in disbelief that a doctor could be so inconsiderate/dismissive and have no empathy for their patients and the family that supports them. If anyone is wondering, the doctor NEVER introduced herself, simply came in and just started treating me and my cat like just another $ to get money from. If anyone wants to know , she is a Older women (maybe her mid 40’s) white, blue eyes and brown hair maybe 5”6. Sad because there are some really good vets at the location, SHE IS ABSOLUTELY NOT ONE OF THEM!
July 28 · Courtney NuttThey are always professional and friendly my 4 pawed family members get the best treatment from them
December 13 · April Vass
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