Ortega Animal Care Center: Comprehensive Pet Care in San Juan Capistrano, CA

Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM Introduce

Introduction / Overview

For California pet owners, finding a single location that can be a trusted partner for all their pet's needs—from medical care to boarding and grooming—is a significant convenience. Ortega Animal Care Center, located in San Juan Capistrano, is a unique and comprehensive facility that aims to be just that. With services ranging from emergency veterinary care and advanced surgery to professional grooming and luxury pet boarding, the center is designed to provide a holistic approach to pet health and happiness. While a few customers have expressed concerns about specific administrative and diagnostic experiences, many other positive reviews highlight the facility's extensive services and the kind, caring staff. The center's mission is to offer a seamless experience, consolidating multiple pet services under one roof to reduce stress for both pets and their owners. As a multi-faceted establishment, it offers a wealth of resources for the local community, striving to be a one-stop destination for everything a pet needs to thrive.

Location and Accessibility

Ortega Animal Care Center is conveniently located at 27341 Ortega Hwy., San Juan Capistrano, CA 92675, USA. This location is easily accessible for residents throughout the Orange County area, including nearby communities like Dana Point and Ladera Ranch. The center is committed to making its services accessible to all clients. It features a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom, ensuring that all pet owners can visit the facility comfortably and without barriers. Appointments are recommended to ensure that clients receive timely and focused attention, but the center also handles emergencies during regular business hours. The facility’s commitment to convenience is further highlighted by its "Luxury Pet Shuttle," which provides transportation for pets, making it easier for owners to get their animals to and from the center for their appointments or stays.

Services Offered

Ortega Animal Care Center provides an extensive list of services that cater to the diverse needs of dogs, cats, and even pocket pets.

Veterinary Care: The center offers comprehensive medical services, including routine physical exams, vaccinations, and vaccine schedules. They also provide advanced diagnostic testing, such as digital dental radiology and veterinary ultrasound, to ensure accurate diagnoses. The center is equipped to handle pet emergencies and urgent care needs during business hours and provides a full range of surgical services, including spay and neuter, soft tissue, and orthopedic procedures.
Pet Boarding and Daycare: The facility operates as a "pet hotel" with luxury boarding for both dogs and cats. Boarding includes standard, executive, and luxury suites, with amenities like raised beds, window views, and televisions. Cats enjoy private suites with climbing structures and one-on-one cuddles. The center also offers dog and other pet daycare services, including play groups for socialization and enrichment.
Grooming Services: Professional grooming services are available for both dogs and cats. Services include bathing and blow-drying, ear cleaning, nail trimming, flea and tick treatment, and full-service grooming and styling. For dogs, anal gland expression and teeth brushing are also offered, ensuring a comprehensive grooming experience.
Specialized and Miscellaneous Services: The center offers specialized services like pain management, microchipping for identification, and care for pocket pets. They also provide comprehensive wellness care, including services for fleas and ticks, and intestinal parasite screening, helping pet parents maintain their pet's health. The Luxury Pet Shuttle service is available for a convenient transport option.

Features / Highlights

Ortega Animal Care Center is distinguished by several key features that make it a notable choice in the Southern California pet care landscape.

All-in-One Facility: The most significant highlight is the convenience of having veterinary care, luxury boarding, and professional grooming services all in one location. This consolidation of services streamlines pet care for busy owners and reduces stress for the pets, who can become familiar with a single, trusted environment.
Luxury Pet Hotel: The boarding services are designed to be a high-end "pet hotel," offering a comfortable and stimulating environment for both dogs and cats. With features like private suites, supervised play, and on-site veterinary care for medical needs, it provides peace of mind for pet parents traveling or away from home.
Comprehensive Medical Care: The center is equipped with advanced diagnostic tools and offers a wide range of surgical and medical services, from routine checkups to emergency care. This ensures that pets can receive extensive care without needing to be referred to a different facility for many common procedures.
Commitment to Accessibility: The facility’s wheelchair accessible entrance, parking, and restroom demonstrate a commitment to serving all members of the community, ensuring a welcoming environment for every visitor.

Contact Information

For appointments or more information about the services offered, please contact Ortega Animal Care Center using the information below.

Address: 27341 Ortega Hwy., San Juan Capistrano, CA 92675, USA

Phone: (949) 298-9196

Mobile Phone: +1 949-298-9196

What is worth choosing

For California pet owners, particularly those in the San Juan Capistrano area, Ortega Animal Care Center offers a compelling value proposition. While some customer experiences have varied, the center's strength lies in its comprehensive, multi-service model. By providing veterinary care, professional grooming, and luxury boarding all under one roof, it significantly simplifies the pet care process. The convenience of this "one-stop shop" cannot be overstated, especially for pet parents who have multiple needs for their animals. The facility's commitment to high-end boarding, complete with luxury suites and daycare options, is a unique feature that goes beyond standard kennel services, offering peace of mind and comfort for both the pet and the owner. The availability of advanced diagnostic tools and surgical services also means that pets can receive continuous, in-house care, which is a major benefit in an emergency or for ongoing conditions. For those who prioritize convenience, a broad range of services, and specialized care in a single location, Ortega Animal Care Center is a worthy choice for managing their pet's health and wellness journey.

Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM Services

Pet Groomer
Cat bathing
Cat ear cleaning
Cat grooming and styling
Cat nail trimming
Dog anal gland expression
Dog bathing and blow dry
Dog ear cleaning
Dog flea and tick treatment
Dog full service grooming
Dog grooming and styling
Dog nail trimming
Dog teeth brushing

Pet Boarding Service
Cat boarding
Cat grooming
Dog boarding
Dog daycare
Dog grooming
Other pet boarding
Other pet daycare
Luxury Pet Shuttle

Veterinarian
Advanced Diagnostic
Blood Pressure Monitoring
Comprehensive Care
Diagnostic Laboratory Testing
Digital Dental Radiology
Dog & Cat Boarding
Emergency And Urgent Care
Emergency Veterinary Care
Fleas And Ticks
Grooming
House Diagnostic Testing
In-House Diagnostics
Intestinal Parasite Screening
Microchipping For Pets
Orthopedic Procedures
Pain Management
Pet Boarding
Pet Emergencies
Pet Healthy
Pet Hotel
Pet Parents
Pet Surgery
Physical Exam
Pocket Pets
Routine Checkups
Service Animal Care
Spay And Neuter Surgery
Surgery & Orthopedics
Surgical Services
Tick Preventive
Vaccinations For Pets
Vaccine Schedule
Veterinary Orthopedic
Veterinary Ultrasound

Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM Details

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities
Restroom

Planning
Appointments recommended

Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM Photos

Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM Location

Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM

California Orange County San Juan Capistrano Ortega Highway

27341 Ortega Hwy., San Juan Capistrano, CA 92675, USA

Ortega Animal Care Center - Matthew Brehmer, DVM and Lynlee Fluent, DVM Reviews

An average rating of ★2.6 from 5 user reviews.★ 5★ 4★ 3★ 2★ 1

Run away from here. This is the worst place where incompetent doctors sit. I went to this clinic with a request to vaccinate my cat and give me a certificate for a flight to another country. To which this clinic said that they would help me with this issue. Great, and we happily agreed, but if we knew that they do not understand anything and do everything poorly. First, they sent us to the office and said that there would be an examination, asked to immediately pay the bill, this bill included a doctor's examination, vaccinations and a certificate (total amount of $ 338.34), which we did, immediately paying for their services. Then the doctor's assistant came and wrote down the answers to the question, after that the doctor came in and examined my cat for one minute, looked at her ears and just felt her, and for this I paid $ 73.65. I would rather examine my own cat. Then her assistant came with her assistant and gave all the vaccinations to the cat. After that, they gave me an invoice and the long-awaited certificate, which had a bunch of mistakes. There were mistakes with the cat's age. In one paper they wrote that she was 2 years old, in the second - that she was 2 years and 4 months old, and in the same paper below they indicated the age of 2 years and 6 months. It's terrible, they gave me all these papers and that's it. I began to understand them and ask questions, but I did not get answers to any of my questions. And it was obvious that they did not like all this. In a word, they do everything without delving into your problem, the main thing for them is money. The certificate they gave me was without a signature and USDA seal. I found out that it was supposed to be there 3 days after they gave me this certificate, and when they gave it to me, they did not say that it was supposed to be there. I had to figure it out myself. They are very frivolous and the main thing for them is money.
September 03 · Angelina LA
In my experience and opinion this veterinary, boarding and grooming services establishment does not offer quality veterinary or grooming services and offer little customer service. Additionally, they do not care about your pets or you, have an attitude and are dishonest. 1) We brought our dog in and they could not diagnose without running a lot of expensive tests. They routinely want to run many expensive tests. We took dog to another vet and he diagnosed immediately without all the tests. We took our cat in for an issue and after an expensive procedure, they could not fix. The other vet fixed after the same procedure. 2) I called in the other day and spoke to Katie at the front desk with a concern about the vet not giving or mentioning a vaccine that was overdue. She said it was a mistake and didn’t apologize or seem to care at all. Katie then told Michelle Beck, Director of Operations, that I was upset and cursed at Katie, which is a complete falsehood. Concerned but not upset and never cursed. When I told Michelle that, she said she heard me curse because she could hear the call from her office six feet away from the reception desk, even though it was not on speaker phone. These people are not honest or truthful. They simply don’t care and do not provide quality service or customer care. 3) When we took our dog for a bath and grooming, they gave her a haircut and not a bath. They said they made a mistake even though we asked and ordered a bath. They didn’t seem to care and didn’t apologize. Again, bad customer service, have an attitude, they don’t care, and not quality services. I and my pets and wife are so glad we have gone back to my old vet who is farther away but totally worth the drive-and they offer good service, are honest and care.
February 28 · Barry Seaton
We have been taking our Aussie to Ortega for the last 6 1/2 years. The doctors, techs, and administrative staff have supported us, and loved our sweet pup for every minute of it. We were able to leave her in their care with the confidence that she would be attended to like a member of their own families.
January 14 · Andrea Shea
Our dogs are very happy with Dr. Brehmer and the wonderful employees there. The dogs have been boarded here for years now. When our regular vet retired we decided on Dr. Brehmer. You won't be disappointed! We love Danielle. She is the best! The prices are reasonable, the care is top notch and our dogs love Dr. Brehmer!
April 21 · R & S Smith
So disappointed. Thought they were pet friendly and know how to deal with pets. But I guess not.
May 29 · Edward colon