Otterside Animal Hospital Introduce
For pet owners in Vermont, the bond with a pet is a special one, and finding a veterinary partner who understands this connection is crucial. In the charming town of Brandon, Otterside Animal Hospital stands as a trusted and beloved resource for comprehensive veterinary care. This isn't just a place to take your pet for a quick check-up; it's an animal hospital deeply committed to the health, happiness, and well-being of every animal that walks through its doors. The staff, from the front desk to the veterinarians, operates with a unique blend of professional expertise and genuine kindness, ensuring that both pets and their owners feel supported and cared for at every visit.
The hospital's reputation is built on a foundation of trust and a personalized approach to veterinary medicine. One client praised the "efficient and friendly service" and appreciated receiving "reminders for regular wellness via email," showing a modern, thoughtful approach to client communication. Another long-time customer, who loves "Dr. Crossman and staff," highlighted the hospital’s ability to "always get seen, especially when urgent." They noted that the team has consistently been able to "squeeze us in" during an emergency, a testament to their responsiveness and dedication to the local community. This level of service is invaluable for Vermont pet owners, who often face unpredictable situations with their animals' health.
The commitment to excellent care is consistently reflected in the glowing reviews from local residents. The staff is described as "very kind and understanding," and the doctors are praised for their caring nature and ability to "take very good care" of their patients. One pet owner mentioned that they have sent "many other fur friends their way," which is perhaps the strongest endorsement a business can receive. The fact that the hospital is so willing to accommodate urgent visits and provides a seamless experience demonstrates their understanding of the stress that can come with a pet’s health scare. This combination of top-tier medical services and heartfelt compassion is what makes Otterside Animal Hospital a cornerstone of pet care in the Brandon area.
This article will provide a detailed overview of what makes Otterside Animal Hospital a premier choice for pet owners in Vermont. We will cover their convenient location and accessibility, the extensive range of services they offer from preventative care to emergency surgeries, and the key features that set them apart. The goal is to give you all the information you need to understand why so many local residents trust Otterside with the well-being of their furry family members.
Located at 28 Conant Square, Brandon, VT 05733, Otterside Animal Hospital is conveniently situated for residents of Brandon and the surrounding areas. The hospital is committed to providing a welcoming and accessible environment for all. It offers a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom, ensuring that everyone can comfortably bring their animals in for care, regardless of their mobility.
For planning a visit, appointments are recommended to ensure that you and your pet receive timely and focused attention. However, as noted in client reviews, the staff is known for their flexibility and willingness to accommodate urgent appointments, which is a major benefit for local pet owners. This combination of structured scheduling and a compassionate understanding of unexpected health issues makes the hospital a reliable and easy-to-access resource for the community. The welcoming atmosphere and convenient location make the journey to the vet a stress-free experience.
Otterside Animal Hospital provides a comprehensive suite of veterinary services, from routine wellness care to advanced diagnostics and emergency interventions. Their team is equipped with the skills and technology to support your pet’s health at every stage of life.
Services offered include:
- Pet Wellness Exams and Vaccines: The foundation of good pet health, these exams and vaccinations are crucial for proactive care and prevention of common diseases.
- Puppy and Kitten Care: The hospital offers specialized care for new puppies and kittens, including initial check-ups, vaccinations, and nutritional guidance to ensure a healthy start to life.
- After Hours Emergency Services & Urgent Care: For those moments of crisis that occur outside of regular business hours, the hospital provides emergency services and urgent care, ensuring that help is always available. This is a crucial and comforting resource for pet owners.
- Pet Dental Care and Routine Surgeries: The hospital is equipped to handle a wide range of dental care needs, from cleaning to surgery. They also perform routine surgeries and emergency surgery, with a focus on your pet’s safety and comfort.
- Pet On-Site Laboratory Testing and Radiographs: The convenience of an on-site lab and imaging capabilities allows for quick and accurate diagnostic results, leading to faster treatment plans.
- Pet Laser Therapy and Pain Management: The hospital offers advanced treatments like laser therapy for pain management, providing modern and effective solutions for a variety of conditions.
- Pet Microchipping: A simple yet vital service for pet safety, microchipping provides a permanent form of identification that can help reunite you with a lost pet.
- Pet In-House Pharmacy: An on-site pharmacy makes it easy and convenient to fill your pet's prescriptions immediately after your appointment.
Otterside Animal Hospital is distinguished by several key features and highlights that make it a premier choice for pet owners in the Vermont region.
- After-Hours Emergency Services: The availability of after-hours emergency care is a significant highlight, providing pet owners with peace of mind knowing that there is a local option for a crisis that does not require an emergency hospital.
- Accommodating and Flexible Scheduling: The staff's ability to "squeeze in" urgent appointments, as praised by a client, is a testament to their dedication to the community and their understanding of pet health emergencies.
- Compassionate and Friendly Staff: Reviews consistently highlight the "wonderful" and "fantastic" nature of the entire team, from the front desk staff to the veterinarians, which creates a supportive and welcoming environment.
- Personalized Care: The hospital’s focus on providing thorough explanations, involving pet owners in treatment plans, and accommodating individual pet needs (such as with a reactive dog) shows a deep commitment to personalized, patient-centric care.
- Holistic Approach to Health: The range of services, from preventative care and nutritional guidance to advanced pain management and end-of-life support, shows a commitment to caring for a pet's entire life journey.
For appointments and inquiries, you can reach Otterside Animal Hospital using the following information.
Address: 28 Conant Square, Brandon, VT 05733, USA
Phone: (802) 247-3335
For pet owners in Vermont, choosing a veterinary hospital is one of the most important decisions you can make for your pet's well-being, and Otterside Animal Hospital is a choice well worth making. What truly sets them apart is their unique combination of comprehensive medical services and a profoundly caring, community-focused approach. They are equipped with advanced diagnostics like on-site laboratory testing and radiography, which allows for quick and accurate care. Their ability to handle both routine preventative care and after-hours emergencies makes them a vital resource for the entire community, providing peace of mind in times of crisis. Ultimately, the overwhelming sentiment from client reviews is that the staff genuinely cares, treating every pet and owner with kindness, respect, and a level of dedication that is a true partnership in health. For residents of Brandon and the surrounding areas, Otterside Animal Hospital offers a perfect blend of professional expertise and a family-like feel, ensuring that your pet is in the best possible hands.
Otterside Animal Hospital Services
Veterinarian
- After Hours Emergency Services
- Emergency Surgery
- Kitten Care
- Medical Care
- Microchip Identification
- Pet Comprehensive Exams
- Pet Dental Care
- Pet Euthanasia
- Pet Health
- Pet In-House Pharmacy
- Pet Laser Therapy
- Pet Microchipping
- Pet Nutritional Guidance
- Pet On-Site Laboratory Testing
- Pet Pain Management
- Pet Parasite Protection
- Pet Preventative Care
- Pet Radiographs
- Pet Routine Surgeries
- Pet Surgery
- Pet Urgent Care
- Pet Urgent Radiographs
- Pet Wellness Exams and Vaccines
- Puppy And Kitten Care
- Request Appointment
- Routine Surgeries
- Statistical Analysis
- Vet Practice
- Veterinary Services
Otterside Animal Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Planning
- Appointments recommended
Otterside Animal Hospital Photos










Otterside Animal Hospital Location
Otterside Animal Hospital
28 Conant Square, Brandon, VT 05733, USA
Otterside Animal Hospital Reviews
pricesfeelwellnesspain medicationarthritisofficeurgent careworrypreventativewalking
★ 5★ 4★ 3★ 2★ 1Appreciate that reminders for regular wellness are sent via email and that appointment time needs are accommodated. Very effiecient and friendly service by office staff, vets, and assistants.
May 26 · Linda KautzmanWe love Dr. Crossman and staff. We’ve never been unpleased with a visit. They have taken very good care of Blue over the years and we’ve sent many other fur friends their way. Always easy to get seen, especially when urgent. They have always been able to squeeze us in. Thank you Otterside!! 🐾
August 18 · Lena SteeleUnder no circumstances should you bring an animal you love here. Several weeks ago my son was walking our dog, Izzy and they were attacked on their property as another patient of theirs was leaving the office with their owner. A friend witnessed the entire horrific scene unfold. A large dog, known to be dog aggressive, escaped from its owner as my son and dog were walking by the office because an employee opened the door at the wrong time. My dog, a cavalier King Charles spaniel was viciously attacked. My 14 year old son was also bit and injured while he tried to rescue our dog. Only at the insistence of several witnesses did the “veterinarian” bring both injured child and animal inside to check them over. My son gave them my name and contact information. They had my information on file because my cats had been patients of theirs previously. I’m not sure the extent of the “exam” they gave my injured dog but they missed the fact that she had several bite wounds on the underside of her abdomen and torso. No efforts were made to contact the guardian of the injured child, the police were not contacted to report the dog attack AND they let an injured child walk home alone with his injured dog. I didn’t find out about the attack until my son showed up at Urgent Care (I work at Porter) with my mother to address his wounds, which thankfully were minimal. When I got home from my 12 hour shift my dog seemed sore and shaken but she had been examined by the “vet” so no need to worry 😒. It wasn’t until bedtime as I picked her up to put her in bed that I noticed the large protrusion on the underside of her abdomen. I ended up taking her to the animal hospital in Williston, where they actually care about animals. One of her wounds was already infected and her sternum was fractured. Thankfully she didn’t require surgery and was able to go home that night with multiple pain medications and antibiotics. I didn’t get home until 4:30am. Needless to say we found a new vet, who is fantastic and Izzy is doing much better. I’m beyond disappointed in the disregard they showed my son and dog and how poorly the entire incident was handled. Never once did they reach out to me to inquire about their well being. If you bring your pets there I highly recommend finding a new veterinarian, hopefully one with some empathy.
October 26 · Elizabeth WilleyWhen I’ve needed you to help keep my kitties healthy you’ve always been there and that’s worth a million bucks. Your entire staff is caring, skilled, and inspire confidence. I’m so glad to have Doc Crossman around the corner from me and mine.
August 27 · Hilary HatchThe staff are all friendly and it's a clean, old building just a short distance from the center of town with very easy access. Appointments are available rather quickly and the vet seems very nice.My reason for the 2 stars are the prices and the length of time to resolve a simple clerical error in order for me to submit a claim for insurance reimbursement. My dog went in twice in 2 weeks and both issues are still present after spending $600. I like to see when my pet gets there vaccines or lab testing. This place removes the pet from the room for anything like that.Just my personal insecurities. I like to witness treatment. Otherwise I honestly have only been here a few times so this is all the input I can offer.
August 18 · Debbie Waldeck
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