Prospect Ridge Veterinary

Prospect Ridge Veterinary Introduce

For pet owners in New Jersey, the bond with a furry companion is a cherished part of life. When it comes to their health, finding a veterinary practice that is both highly skilled and genuinely compassionate is a top priority. Prospect Ridge Veterinary, located in West Orange, is a women-owned practice that has established itself as a dedicated provider of comprehensive veterinary services. This clinic offers a full range of care, designed to support your pet's health from their early years through their senior life. Their team is committed to making every visit a positive experience, focusing on clear communication and a warm, welcoming environment. Whether your pet needs a routine checkup, dental care, or more complex procedures, you can trust that they will be in expert hands. The practice is known for its professional and attentive staff, who work to build trust with both anxious pets and their owners. As a key part of the local community, Prospect Ridge Veterinary aims to be more than just a medical provider; they strive to be a reliable partner in your pet’s health journey, offering a level of care that reflects the special place your animal holds in your heart.

Prospect Ridge Veterinary is conveniently located at 612 Mt Pleasant Ave, West Orange, NJ 07052, USA. This central location makes it easily accessible for residents of West Orange and the surrounding communities, including Livingston, Verona, South Orange, and Montclair. The hospital is committed to providing a comfortable and accessible experience for all visitors. The facility features a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These thoughtful accommodations ensure that every pet owner, regardless of their mobility, can bring their animal in for care with ease. The practice operates on an appointment-based system, with appointments being required or at least highly recommended. This helps to minimize wait times and ensures that the veterinary team can dedicate their full attention to each patient, providing a more focused and efficient visit for you and your pet.

Prospect Ridge Veterinary provides an extensive range of medical and surgical services for dogs and cats. Their offerings are designed to cover all aspects of pet wellness, from preventative care to specialized treatments.

Services Offered:

Pet Wellness exams and Health Certificates for Travel.
Dental Health, Dental care, and Oral Surgery.
In-house laboratory for quick and accurate diagnostic testing.
Ultrasound Services and Echocardiography for internal imaging.
Emergency within hours care for urgent, non-critical situations.
Specialized surgical procedures, including Orthopedic Surgeons and Hip Screenings (Penn Hip Certification).
Pet Boarding, including Medical Boarding for pets with special health needs.
Hospice and Euthanasia Consultations for compassionate end-of-life care.

This comprehensive list demonstrates the hospital's ability to be a full-service provider, equipped to handle a wide range of health concerns. From routine checkups to advanced diagnostics and specialized care, the team at Prospect Ridge Veterinary is prepared to address your pet's needs at every stage of their life.

Prospect Ridge Veterinary stands out due to its thoughtful policies, state-of-the-art facilities, and a dedicated team that is passionate about animal welfare.

Features and Highlights:

Identifies as a women-owned business.
A compassionate and professional staff, as noted in customer reviews.
Wheelchair accessible entrance, parking lot, and restroom, ensuring a welcoming environment for all.
Emphasis on clear communication and building a trusting relationship with pet owners.
Specialization in advanced services such as echocardiography, ultrasound, and orthopedic surgery.
Offers a variety of boarding options, including specialized medical boarding for pets with complex health needs.
A commitment to making pets feel at ease, as one reviewer mentioned their anxious dog warming up to the staff.

Customer reviews highlight a great deal of appreciation for the staff's kindness and attentiveness. One reviewer specifically praised Dr. Cappiello for being wonderful and making them feel at ease as a first-time puppy owner, while another noted the courtesy and communication from everyone on staff. A satisfied client from out of state felt confident that their dog was in great hands and planned to maintain their pet's health records at the clinic. However, it is important to note that some reviews express concern over the cost of care and certain policies, such as the requirement for biannual wellness exams. While this policy may be intended to ensure proactive health management, it has been a point of contention for some clients who felt the costs were excessive.

For all inquiries and to schedule a visit, you can easily reach Prospect Ridge Veterinary.

Contact Information:

Address: 612 Mt Pleasant Ave, West Orange, NJ 07052, USA
Phone: (973) 736-7810

Given that appointments are required or recommended, it is always best to call ahead to schedule your visit. This will help the staff prepare for your pet's needs and ensure a smooth, efficient experience.

Choosing the right veterinary clinic is one of the most important decisions a pet owner can make, and Prospect Ridge Veterinary is worth choosing for New Jersey residents for several key reasons. As a women-owned practice, it brings a unique and compassionate perspective to pet healthcare. The clinic's wide range of services, from routine wellness exams and dental care to advanced diagnostics like ultrasound and specialized orthopedic surgery, means you can rely on them to be a consistent and capable partner in your pet’s health, from puppyhood through their senior years. The availability of medical boarding is an invaluable feature for pet owners who need to travel but have a pet with special medical needs, providing peace of mind that their companion is in the care of trained professionals. Furthermore, the commitment to accessibility, as evidenced by the wheelchair-accessible entrance, parking, and restroom, demonstrates a genuine desire to serve every member of the community. While some concerns have been raised about the cost of services and specific policies like the biannual wellness exam requirement, the staff’s kindness, professionalism, and genuine care for the animals are consistently praised in reviews. Ultimately, for those seeking a clinic with a broad range of services, a focus on modern medicine, and a caring, professional team, Prospect Ridge Veterinary offers a compelling choice for pet care in the West Orange area.

Prospect Ridge Veterinary Cat

Veterinarian
Boarding
Dental Health
Dental care
Echocardiography
Emergency within hours
Euthansia Consultations
Health Certificates for Travel
Hip Screenings (Penn Hip Certification)
Hospice
Orthopedic Surgeons
Pet Wellness
Ultrasound Services
in house laboratory

Prospect Ridge Veterinary Details

From the business
Identifies as women-owned

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom

Amenities
Restroom

Planning
Appointment required
Appointments recommended

Prospect Ridge Veterinary Photos

Prospect Ridge Veterinary Location

New Jersey Essex County West Orange Mount Pleasant Avenue

612 Mt Pleasant Ave, West Orange, NJ 07052, USA

Prospect Ridge Veterinary Reviews

An average rating of ★4.3 from 146 user reviews.

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2025 UPDATE: I've been bringing my dog to Prospect Ridge for the past 3.5 years, but I’ve recently decided to switch to a new veterinary practice. Like other reviewers, the primary reason for my decision is the increasingly high cost of care.One policy that ultimately drove me to leave was the requirement for biannual (twice per year) Wellness Exams in order to receive any services, including basic ones like vaccines. Even when my dog was healthy and I just needed a quick visit for something minor (e.g., vaccines or an ear infection), I was told I’d need to schedule and pay for a full exam. This meant budgeting additional dollars on top of already expensive services.Before switching, I asked several friends in the area whether their vets required twice-a-year exams, and all of them said no. When I shared this feedback with the Prospect Ridge team and suggested passing it along to management, I was instead asked to provide the names of the other clinics. I found this request off-putting — I’m not here to do competitive research on their behalf.To be fair, the staff has always been kind and took good care of my dog, which I appreciated. But the overall pricing model felt excessive, and over time, I began to feel nickel-and-dimed with each visit. I hope the practice reevaluates some of these policies, especially if others start to leave for similar reasons.-------PREVIOUS REVIEW:Dr. Cappiello was wonderful! As a first time puppy owner, I was nervous, but she made me feel at ease and took the time to answer all of my questions. Rob was also fantastic. Lastly, great office staff! Friendly and pleasant.
March 24 · Kristina Skradova
We brought our dog here for a routine wellness exam after moving to the neighborhood from Brooklyn. From the intake paperwork, to scheduling, to care onsite, everyone here was courteous, attentive and communicative. Our dog gets anxious around new people, but after a few minutes, she warmed up to the staff and allowed them to do the proper examinations needed. I felt comfortable speaking to the technicians and the vet during the visit and left without any question that our dog is in great hands at PRV. We'll be maintaining our dog's health records here for the foreseeable future.
March 20 · Eric Gonzalez
We are from Winnipeg Canada and come every year for several months to West Orange to visit family. We have a little dog and while here, we have taken her many times to see Dr. Cappiello at Prospect Ridge Veterinary Hospital. We commend the services of the doctor and her staff. Dr. Cappiello is very knowledgeable and caring along with her assistant, Toddiah who is also helpful and caring. Ariel, the receptionist is always so nice and a pleasure to speak with. Once when I called the office, Patti, the office manager answered the phone and was very helpful and nice by going over in great detail what tests my dog would need and what the costs would be. All in all we highly recommend Dr. Cappiello and all the staff that work with her. Sylvia and Perry
May 15 · Perry Schulman
Took a friend's cat there with a rash on its back above its tail. She made an appointment and had to prepay eighty-five dollars, which is really unusual in my experience. But you know, times change... whatever.Cat never had any shots or checkups prior. The doctor quickly diagnosed flea infestation. We had no indication of fleas or rashes with our other animals. So slightly skeptical? But I guess it's a doctor, they know more than you, right?Show so cat was given in antibiotic and also a cream and flea and tick ointment or cream or some such. Somewhat pricey, though hopefully the best, maybe not the best, though, not the most cost-effective treatment. Maybe this stuff is better? But again, Doctor knows best, right?Finally, I was given a fecal exam cup to return and paid the final bill of over five hundred dollars.Headed home with the cat and bought a flea comb on the way.Once there, I ran to come through the cat fur. Did not come away with any fleas, not a single pest.Then, my girlfriend explained to me that she had actually diagnosed a different malady online.She did forward that material to the office, and the vet agreed that was a proper diagnosis. But we would treat her for fleas anyway.We were intent on continuing treatment at the office until I read the instructions for the fecal sample.Turns out that if the sample jar was not turned in within thirty days, an eighty-five dollar late charge would be applied.This is also something I had never heard of or would expect to find from any ethical medical professional.I'm sure this is what brought my intuitive sensors to reflect upon the entire visit.The doctor running the flea comb through my cat initially turned up two or three aspects of what she described as dead fleas. Then she intimated that one had jumped onto her sweater and the vet tech was across the table. She pecked at her sweater a couple of times until she found it and disposed of the "live tick.".After seeing that $85 late charge for an empty vial, I can see that this practice is basically about making the most amount of money from the least amount of effort, with the smallest amount of material.So high prices, penalty fees, misdiagnosis, and a transparent pantomime in support of it, You might want to go someplace else. If you do go here, just be aware. If you're not... they'll get you. This visit was three days ago. Still, we've yet to see evidence of any fleas anywhere in this house or on the other animals we took in..I see. They check reviews regularly and respond where they believe it's appropriate.To deflect or mitigate damages, I'm not having it. Take the " L and, let it go," as I have learned my lesson and will also keep it moving some place else.Oh, and I gave 2 stars only because the vet techs were very friendly and personable.
March 31 · Dumb Carpenter
I am VERY happy with this Veterinary Clinic. I recently switched to make this my dog’s permanent veterinarian. I’ve seen two different vets so far. Both were excellent. The technicians here are EXTRA special. They are all animal lovers and it’s clear as day they want your animal to feel better. Both times I had to bring my little dog in, they made us feel very welcome. OF COURSE my fully housebroken little dog JUST HAD to embarrass me and act like he had no manners by using the bathroom in the lobby : (. I felt awful. I wanted to clean up his mess but the technicians were SO kind and within two minutes, it was like the accident never happened. The care from this wonderful group doesn’t end when we walk out the door. Technicians messaged me both the next day and about a week after the visit to make sure my dog was on the road to recovery. I feel very confident in both veterinarians experience and knowledge. I am so happy to have discovered this adorable veterinarian clinic.
January 27 · Miss C