Shelburne Falls Vet Hospital: Your Local Animal Hospital in Shelburne Falls, MA

Shelburne Falls Vet Hospital Introduce

Introduction / Overview

For pet owners in the western part of Massachusetts, finding a veterinary practice that offers both professional expertise and a personal, compassionate touch is paramount. Shelburne Falls Vet Hospital, located in the scenic town of Shelburne Falls, has been a long-standing institution dedicated to the health and well-being of animals in the community. As a full-service animal hospital, it provides a range of essential medical services, from routine preventative care to more complex treatments for chronic conditions and emergencies. The hospital's mission is to offer high-quality care with a focus on empathy, ensuring that every pet and their family feel supported during their visit.

The core of the hospital's reputation is built on its commitment to providing compassionate care for animals of all ages. This is a place where staff members are not just trained professionals but also genuine animal lovers. They understand that a pet is a cherished member of the family, and they approach every case with a level of dedication that goes beyond medical protocol. Whether your pet is in for a routine check-up, managing a chronic condition like diabetes, or facing a medical emergency, the team at Shelburne Falls Vet Hospital strives to provide a calm and reassuring environment. This focus on kindness and understanding is what many local pet owners value most, as it makes challenging situations more manageable.

Over the years, the hospital has served as a critical resource for the local community, building a loyal clientele. While the overwhelming majority of experiences speak to the high quality of care and the professionalism of the staff, it's worth noting that every professional relationship can face challenges. The hospital has a history of providing care that is both medically sound and emotionally supportive, and its services are designed to address a wide variety of pet health issues. The team is dedicated to providing thorough diagnoses and effective treatment plans, always keeping the pet's best interest at heart. The hospital's long-standing presence in the community is a testament to the trust they have earned from pet owners.

Location and Accessibility

Shelburne Falls Vet Hospital is conveniently located at 3 Mohawk Trail, Shelburne Falls, MA 01370, USA. This location on a major trail makes it a recognizable and accessible destination for pet owners in Shelburne Falls and the surrounding towns in Western Massachusetts. The peaceful setting provides a calm atmosphere for both pets and their owners, a welcome feature during stressful times like a vet visit. The hospital's address is easy to find, which is crucial for those who may be rushing to get their pet in for urgent care.

The facility has been designed with patient and client convenience in mind, offering a wheelchair accessible parking lot. This thoughtful feature ensures that all members of the community, regardless of mobility challenges, can easily and safely bring their pets to the hospital. The availability of a restroom on-site also adds to the comfort and convenience for clients during their visit.

Given the nature of veterinary care, appointments are highly recommended. This allows the staff to manage their schedule efficiently, ensuring that each pet receives the proper amount of time and attention. By scheduling ahead, you can help the team prepare for your pet's specific needs, which leads to a smoother and more effective visit.

Services Offered

Vaccinations
Laboratory Services (Blood, Fecal, Heartworm, FeLV testing)
Anesthesia for surgical procedures
Dermatology Services (skin biopsies, cultures, etc.)
Surgical Services (including spaying, neutering, and soft-tissue surgery)
Dentistry (examinations, cleanings, and oral surgery)
Medical Services (for inpatient care)
Pain Management
Compassionate Care
Diabetic Care
Emergency Care
Geriatric Care
Laser Therapy

Features / Highlights

Comprehensive Care for All Ages: The hospital offers services for pets at every stage of life, from vaccinations for young animals to specialized geriatric care for older pets. This provides a consistent and trusted partner for your pet’s entire life.
Advanced Therapeutic Options: The inclusion of Laser Therapy as a service is a key highlight. This non-invasive treatment can be used to help with pain management, inflammation, and wound healing, providing a modern alternative or supplement to traditional treatments.
In-House Diagnostics: The availability of on-site laboratory services means that the team can perform crucial tests like blood work and fecal exams with a fast turnaround time. This allows for quicker diagnoses and the immediate start of treatment when necessary.
Emergency Services: The hospital is equipped to handle emergency care, providing a vital resource for pet owners when unexpected health issues arise. This offers peace of mind knowing there is a local option for urgent situations.
Pain Management: The hospital offers a variety of options to manage a pet’s pain, whether it is from arthritis, an injury, or post-surgical recovery. This focus on comfort is a testament to their compassionate approach.
Long-Standing Community Presence: With a history of serving the local community for an extended period, the hospital has built a reputation based on long-term relationships and trust with pet owners.

Contact Information

Address: 3 Mohawk Trail, Shelburne Falls, MA 01370, USA

Phone: (413) 625-9517

What is worth choosing

For residents of Massachusetts, particularly in the western region, choosing a veterinary hospital is a decision that deeply impacts the health and well-being of a family member. Shelburne Falls Vet Hospital presents a compelling choice for several key reasons. The hospital’s long history in the community and its focus on compassionate care create an environment where pets are not just patients but are treated as individuals. The team’s commitment to providing a wide range of services, from routine dental cleanings and surgeries to more advanced options like laser therapy and emergency care, means that the hospital can serve as your pet’s primary care provider for their entire life.

While a review did mention a significant issue with a specific staff interaction, the overall public sentiment, particularly the long-term relationships customers have, points to a foundation of dedicated and caring service. The hospital’s ability to offer in-house lab services for quick diagnoses and its focus on essential treatments like pain management and geriatric care are invaluable features. Ultimately, what is worth choosing is a place that combines professional competence with a personal touch. Shelburne Falls Vet Hospital, with its comprehensive services and history of compassionate care for animals of all ages, provides a trusted and reliable option for local pet owners.

Shelburne Falls Vet Hospital Services

Animal Hospital
Compassionate Care
Diabetic Care
Emergency Care
Geriatric Care
Laser Therapy

Shelburne Falls Vet Hospital Details

Accessibility
Wheelchair accessible parking lot

Amenities
Restroom

Planning
Appointments recommended

Shelburne Falls Vet Hospital Photos

No photos available at the moment.

Shelburne Falls Vet Hospital Location

Shelburne Falls Vet Hospital

Massachusetts Franklin County Buckland Shelburne Falls Mohawk Trail

3 Mohawk Trail, Shelburne Falls, MA 01370, USA

Shelburne Falls Vet Hospital Reviews

An average rating of ★4.4 from 48 user reviews.

questionsreceptionistscreamingdental cleaningsemailbehaviorinfocommunicationhealingvet tech

★ 5★ 4★ 3★ 2★ 1

Dr. broady has been our vet for more than 20 years. He is wonderful, compassionate and honest about every situation our animals have been facing. We love Dr. Broady. His whole team is professional and caring.
September 11 · Roxanne Trombly
My wife and I have been Bringing our friends, our cats to Shelburne Falls Veterinary. As true pet owners we were worried about One of our pets named Axel. We had to rush him to Shelburne Falls to find out what the problem was.We found out from Dr. Brody that he felt Axel had heart problems And most likely had a heart attack and probably wouldn’t make it through the next two weeks. However, we did everything. doctor Brody told us to do and our little buddy is now surviving but for how long, I believe that to be the case too and with his help and our help we got him walking again eating etc.but he still has heart issues so we paid an Additional $450 to have a heart specialist come by, and we would be able to talk to that specialist. Even the staff said we could get in there and have questions for the specialist.However, when we got there, we weren’t able to get right in with the specialist she was late, but we didn’t mind because we knew our little buddy was gonna get taken care of.Well, we didn’t get to go in. It was quite mobbed and I understand that it’s more of a first come first serve basis.The next day, Dr. Brody called my wife and yelled and her screaming & said he would throw both of us out of his office for some thing I did that he didn’t like. My wife didn’t do anything .The actions I’m speaking about were purely me and not her but he wasn’t man enough to call and talk to me pretty near a week later we get an email stating he can’t treat our pets anymore, we have paid him thousands of dollars through the years with our pets and this is what we get? what kind of lowlife would treat your pet like crap because he’s got a hard on for some discrepancies between the receptionist and my wife. The only thing I can say about dr. Brody is how Surprising to find out he doesn’t care about your animals! What kind of lowlife would kick you to the curb and not give a damn about your pets Survival.
September 30 · Tim Alexander
Three years ago I gave this place a five star rating. I have since deleted it.On Sept. 13th we had a medical emergency with our cat Axl. He dropped to the floor, became paralyzed in the back end and was crying out in pain. It was close to opening time so we were able to get him to SFVH immediately. Upon our arrival we had to wait as he was crying out in pain. We stayed calm and waited until Dr. Broady finished up with a client. We should have been taken right in. Everyone heard our cat crying. He was in a lot of pain.We had gotten the diagnosis he had a stroke. Dr. Broady kept talking to us as our cat was still crying out in pain and then he started panting and the vet tech had to say “Doc what are we going to do for Axl.” Like let’s get going!He needed to see a Cardiologist so about a week or so later he saw one at SFVH. We were told we’d get to speak with the Cardiologist. That never happened. I had also asked if I could be with our cat as I was worried he’d be scared without me being with him after all he’d been through. I was told no as it was a small room and there wasn’t enough room for another person. I was told we would be sent the report by Thursday. It was a bit hectic there and I had questions but I figured I’d ask at a later time.Two days later I received a call in the morning from Dr. Broady asking how Axl was and then he proceeded to tell me that wasn’t the reason why he was calling and he started yelling at me and questioning me about something I had nothing to do with and had no knowledge of! After he had his tantrum he hung up on me!I had not received Axl’s echo report so on Sunday the 29th I sent an email asking for the report if they had it and I asked some other questions I had regarding Axl’s care.On Monday, just before closing I received the report with a letter from Dr. Broady that due to my interactions and behavior with his staff over the last few weeks he would no longer be treating our cats. WHAT?! I asked for specifics as to what he was referring to because I had no clue what caused him to say that. I never got an answer.He left us hanging with a cat that has CHF and a report we don’t understand and have questions that never did get answered and more questions after seeing the report. What kind of vet acts like he did and leaves a client with a cat that has CHF hanging with no medical care? He should be ashamed of himself!After this all took place I got to thinking about things. There has never been more dental cleanings and extractions done with our cats since we started going there. Were they really necessary? I’m beginning to think not!Also, how can there be one vet and you’re open only four days a week from 8-5 take on new clients all the time or take in “emergencies” from a non client? Perhaps he is loosing patients? Either they leave due to his attitude or he drops them at will when he gets a bug up his butt!Beware of this so called vet with his Jekyll and Hyde attitude.And yes, a complaint has been sent to the MA state licensing board regarding his actions.
October 02 · Diana Alexander
BEWARE of the crazy rude receptionist! The vet claimed 4 month old puppy had fleas which was false after a bath and examination done by me. The vet said they had fleas but provided no medication solution. I had to go to Pioneer Valley vet that same day to get advantix. I simply asked the receptionist why this wasn't provided and told me to go get the medication from another vet and swore at me said that she was dropping the new puppy as a client. How about the receptionist puts animals first and stops dropping animals as clients and the clinic drops her as a receptionist. She is very rude and thinks she has the authority to drive business away because clients simply inquire why a medication wasn't provided. I see another review complained about the unprofessional receptionist. For this businesses livelihood I hope they get a new receptionist or give the lady a lesson in customer service!
July 30 · M A
Dr. Broady and his 4 vet assistant are AMAZING!!! Me and my Oreo had trip in the town, boy had diarrhea and hurt his leg by jumping in wrong position, I was in panic to make a appointment but the lady who answered the call was super gentle and patient!! When we got there, all 4 ladies in the front were super nice to welcome my sick boy. I want to THANK YOU all to be my and Oreo’s angels!!!!! This means a lot for us especially this is our first out of Boston trip!!!!
August 08 · Prima King