Vetco Total Care Animal Hospital Introduce
In Dedham, Massachusetts, pet owners have a convenient and comprehensive option for their pet's health at Vetco Total Care Animal Hospital. This is a full-service animal hospital and veterinarian clinic that stands out for its commitment to both professional care and a welcoming environment. Customers have noted a significant positive change in the hospital's atmosphere and staff, with a new team that is "more professional and caring." This dedication to a positive client experience is a key part of their identity. The hospital is designed to be a happy and inviting space, as one reviewer noted, with a "bright, colorful, and super welcoming" feel that "loves both pets and people." This creates a sense of comfort for both the pets and their owners, making a vet visit feel less like a clinical chore and more like a positive, supportive experience. The team at Vetco Total Care is known for their passion and professionalism, and their integrated approach to pet health means they can handle a wide variety of needs under one roof. They are a valuable resource for pet parents who are looking for a reliable, convenient, and compassionate place to care for their pets. Whether it’s a routine check-up, a quick nail trim, or something more serious, the hospital aims to provide quality care in a space that feels comfortable and friendly. This commitment to both clinical excellence and emotional support is what makes them a recommended choice for the Massachusetts community.
Vetco Total Care Animal Hospital is conveniently located at 550 Providence Hwy, Dedham, MA 02026, USA. This location is particularly beneficial for pet owners in Massachusetts as it is situated inside a Petco store. This integration allows for a seamless experience where pet parents can handle their veterinary needs and purchase pet food, supplies, and other products in a single trip. The hospital is committed to providing a fully accessible experience for all clients. It features a wheelchair-accessible entrance, ensuring that all pet owners, regardless of their mobility, can easily bring their pets in for care. The parking lot is also wheelchair accessible, which is a crucial convenience when transporting a pet. Inside the facility, there is a restroom that is also wheelchair accessible, further enhancing the comfort and convenience for visitors. The hospital operates on an appointments-recommended basis, which helps to manage patient flow and ensures that each pet receives the dedicated time and attention it needs. This system minimizes wait times and creates a more organized and stress-free environment. The location is easily found on a major highway, making it a straightforward destination for residents throughout the Dedham area and beyond. The accessibility features, combined with the convenience of being located within a retail store, make Vetco Total Care a highly practical and user-friendly option for the Massachusetts community.
Vetco Total Care Animal Hospital offers a wide array of services that cover almost every aspect of a pet’s health and well-being. Their comprehensive approach means pet owners can find a variety of solutions in one convenient location. The services they provide include:
- Preventative Care: They focus on proactive health with services like pet vaccinations and microchipping, which are vital for a pet's long-term health and safety. They also offer preventative care for fleas, ticks, and heartworm.
- General Veterinary Services: This includes routine check-ups, sick visits for issues like allergies, ear and eye care, and basic first aid. They handle a variety of pet-related medical issues for both dogs and cats.
- Surgical and Dental Services: The hospital is equipped to perform a number of procedures, including spay and neuter operations. They also offer comprehensive dental care, from cleanings to extractions.
- Grooming and Training: Beyond medical care, they provide grooming and bathing services for dogs and cats, as well as dog training classes, including positive reinforcement techniques, and bark control solutions.
- Pharmacy and Supplies: The hospital has a pet pharmacy for prescription orders and a wide range of pet supplies, including specialized cat food, puppy food, and kitten food. They even offer same-day and "white glove" delivery for certain items.
- Pet Management and Resources: They assist with pet insurance policies, pet medical records, and pet ID services. They also provide counseling on topics like vital care and pet memorials.
The extensive list of services, from a simple nail trim to spay and neuter procedures, shows that Vetco Total Care is a comprehensive, one-stop-shop for a wide range of pet health and wellness needs. This broad scope of offerings is a major convenience for busy pet owners who want to simplify their pet's care routine.
Vetco Total Care Animal Hospital is defined by several key features and highlights that make it a compelling choice for pet owners in Massachusetts. A primary highlight is the team's professional and caring demeanor. As one customer noted, the new staff is "more professional and caring," creating a positive and welcoming environment. This is a critical factor for pet parents, especially those with senior pets who may require a gentle approach. The physical environment is another significant feature. The hospital is described as "clean" and "beautifully decorated," with a "bright, colorful, and super welcoming" atmosphere. This focus on aesthetics and comfort is a refreshing change from a typical, sterile vet clinic and helps to put both pets and people at ease. The convenience of the location, being inside a Petco store, is a major highlight. This allows customers to take care of multiple errands in one trip, from a vet visit to buying pet food and supplies. The hospital's comprehensive service list is also a key feature, offering everything from vaccinations and surgery to grooming and training classes. This wide array of services means pet owners can get many of their pet's needs met in a single place. The hospital also offers modern conveniences like prescription delivery and easy access to pet medical records, reflecting a commitment to leveraging technology for a better client experience. The team's passion for animals is evident in their work, and the positive customer reviews, particularly those praising the staff and the hospital’s inviting atmosphere, underscore why Vetco Total Care is a trusted resource in the Dedham community. The visible "Wall of Fame" for pets also adds a personal, community-focused touch that makes clients feel welcome and valued.
For those in Dedham and the surrounding Massachusetts communities, connecting with Vetco Total Care Animal Hospital is straightforward and simple. The hospital is located at 550 Providence Hwy, Dedham, MA 02026, USA, a location that is easily accessible due to its position on a major highway. For direct communication, you can call them at (781) 471-2087. The business also provides a mobile phone number, +1 781-471-2087, which is a convenient way to get in touch. As appointments are recommended, calling ahead is the best way to ensure your pet receives timely and dedicated attention from the team. The staff is known for being warm and professional, as noted in customer reviews, which makes the process of scheduling and communication a pleasant one. Having reliable contact information is crucial for any pet owner, especially for managing pet medical records, which the hospital can provide. The convenience of their location, combined with their clear and accessible contact information, ensures that pet owners can easily access the professional and compassionate care that Vetco Total Care is known for, making them a reliable and trusted partner in the community.
When it comes to choosing a veterinary provider in Massachusetts, Vetco Total Care Animal Hospital is a compelling option for several key reasons. The most significant is their ability to provide a full spectrum of pet services in a single, convenient location. By offering everything from routine check-ups and vaccinations to surgery, grooming, and even training, they simplify the lives of pet owners who would otherwise have to travel to multiple places for their pet's needs. The welcoming and beautifully decorated environment is another major factor. This comfortable and inviting space helps to reduce the stress of a vet visit for both pets and their owners. The professionalism and caring nature of the staff are consistently highlighted in customer reviews, which provides a high degree of confidence and trust. This is particularly important for owners of senior pets or animals with ongoing health issues, who need to feel comfortable with the team providing their pet's care. The accessibility features, including wheelchair-friendly entrances and parking, show a commitment to inclusivity. Ultimately, by choosing Vetco Total Care, you are selecting a practice that is not only medically competent but also genuinely compassionate and convenient. They offer a holistic approach to pet health in a happy and inviting space, making them an excellent choice for any pet parent in the Dedham area looking for quality care in a supportive environment. This combination of convenience, care, and professional service is what makes them truly stand out.
Vetco Total Care Animal Hospital Services
Veterinarian
- A Nail Trim
- Allergy Relief
- Bark Control
- Cat Flea & Tick
- Cat Food
- Cat Grooming
- Dental Care
- Dog & Cat
- Dog Adoption
- Dog Flea & Tick
- Dog Grooming
- Dog Veterinary
- Ear & Eye Care
- First Aid
- Flea & Tick Protection
- Food & Supplies
- Grooming & Bathing
- Kitten Food
- Pet Adoption
- Pet Id
- Pet Insurance Policies
- Pet Medical Records
- Pet Memorials
- Pet Pharmacy
- Pet Supplies
- Pet Vaccinations
- Positive Dog Training
- Prescription Order
- Preventative Care
- Puppy Food
- Same Day Delivery
- Spay And Neuter Procedures
- Technology Cleaning
- Training Classes
- Vaccinations And Microchipping
- Veterinary Pet Insurance
- Vital Care
- Waste Disposal
- White Glove Delivery
Vetco Total Care Animal Hospital Details
Service options
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Restroom
Planning
- Appointments recommended
Vetco Total Care Animal Hospital Photos
Vetco Total Care Animal Hospital Location
Vetco Total Care Animal Hospital
550 Providence Hwy, Dedham, MA 02026, USA
Vetco Total Care Animal Hospital Reviews
communicationinformationtechnicianconditionreceptionistprices
★ 5★ 4★ 3★ 2★ 1I must admit, I initially found the Dedham Vetco problematic. They temporarily closed then reopened with a whole new staff and there was a world of difference. Everyone seems more professional and caring. I feel comfortable bringing my very senior cat to Vetco for her care.
August 13 · Cathy HutchinsonMy friend and I had such a great experience at Vetco Total Care in Dedham! The hospital is not only clean, but it’s also beautifully decorated—bright, colorful, and super welcoming. It really feels like a place that loves both pets and people. I can’t wait to add photos of my own pets to the Wall of Fame! The team here is warm, professional, and clearly passionate about what they do. Highly recommend to any pet parent looking for quality care in a happy, inviting space!
July 31 · Adrienna PeterI had a great experience at Vetco about two weeks. I was able to go online and make an appointment without hassle. I received a call to get more information about my cat Chai and what she was experiencing. I was asked to send medical records which I did. Everything was prompt. Once we arrived, we were courteously greeted. Everyone was kind and welcoming. The manager and Doctor were knowledgeable and considerate of the situation. I was given many options for care and treatment. The doctor was immediately able to determine the cause of Chai’s illness. We collaboratively decided on a plan. I’m happy to say that a few days later Chai was running around, but unfortunately still not eating just drinking water. A few days after that, she started eating again. I would highly recommend VETCO Dedham.
March 01 · Grace ClaiborneRegrettably I have to give 3 stars which could easily improve if the checkout staff learn to organize themselves with paperwork. The initial visit was for a such appointment and paperwork established my car is 7 years old. The intake staff person struggled with how to code the visit so when we tried checking out; it took nearly 90 minutes. There checkout staff kept canceling out the work order and redoing it, because they kept making euros on the bundle package; this happened 4 times. I spent just over $760 which included sick visit, vaccinations, dewormer, blood work, antibiotics and pain medication; it required follow-up visit for 2nd feline leukemia, dewormer and distemper. He was to return for these yet when he returned. I neglected to check the paperwork but given the circumstances, I rushed out the door based on aggravation with the lack of ability for staff to handle paperwork. When my daughter returned, they indicated that she had to pay for 2nd feline leukemia and that he got the distemper. When paperwork was reviewed, they placed my adult car into kitten plan and the staff person marked that my cat got distemper. My cat could be given the distemper based on being sick. I refused to pay fees, because I requested the bundle. I didn't code him KITTEN.Full disclosure, the doctor and the nurse were professional and did their due diligence; a doctor is only as good as the staff that supports them. I felt staff was still learning their job, so I'll be kind of they were training, but the paperwork was a MESS. The documentation has to be correct when dealing with vaccination records. The staff marked the distemper vaccine, yet the doctor stated that it will be administered when the car recovers from whatever was making him such. He did get his rabies shot.Advice.... Check paperwork thoroughly before leaving, even if it irritating to other patrons. I just took the papers and left because other customers were getting irritated with how long the checkout was. Mine wasn't an isolated situation with the long checkout process.In addition, patronswith ere struggling with check-in; customer ID couldn't be going on the computers whether with cellphone or email provided. My check-in was slightly easier as I was the first customer to check-in and I did pre check-in.
August 22 · Penny HoeneVets at the store were helpful and clear on what to expect, and suggested remedies. We opted for some blood and urine work, after more than a week, we have no communications from them even after multiple voicemails and texts. Would not recommend.
June 20 · Matt Flaherty
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