Goldfish Island: Your Go-To for Quality Goldfish in Stoughton, MA

Goldfish Island Introduce

For aquarium enthusiasts and goldfish lovers in Massachusetts and beyond, finding a reliable source for healthy, high-quality fish can be a challenge. While many pet stores offer a generic selection, true connoisseurs know that a specialized approach makes all the difference. Goldfish Island, a dedicated small business located in Stoughton, stands out in this niche, providing a premier selection of beautiful and healthy goldfish. This is not your average pet store; it's a specialty shop that has cultivated a strong reputation for excellence, both in the quality of its livestock and the level of service it provides to its customers, no matter where they are located.

What makes Goldfish Island a standout choice is its commitment to quality and customer satisfaction. This is a small business run by people who are passionate about what they do. They understand the intricacies of fish keeping and the specific needs of goldfish. A glowing review from a customer highlights the exceptional service they received from an employee named Nick, who went above and beyond to ensure a gift for a child's birthday was not only delivered on time but was also "even better than I had hoped." This level of personal care is a hallmark of the Goldfish Island experience, demonstrating their dedication to making sure every customer feels valued and every transaction is a positive one.

The positive experiences aren't limited to local customers. Another review from a buyer in Los Angeles speaks to Goldfish Island's national reach and reliability. The customer, who has made multiple purchases, praises the store for consistently delivering "a quality live fish." They specifically mention the store's excellent customer service and their willingness to hold a fish for two weeks while the customer was on vacation. This kind of flexibility and commitment to the health of the fish, even before it reaches its destination, sets Goldfish Island apart from other online goldfish dealers. It proves that their care for the animals and their customers extends far beyond a simple transaction.

This specialization is a key reason why Goldfish Island has become a go-to source for enthusiasts. By focusing on one specific type of animal, they can offer a depth of knowledge and a quality of livestock that is hard to find elsewhere. They source their fish carefully and ensure they are healthy before shipping them out. The store also offers a variety of services to make the purchasing process as smooth as possible.

Located at 989E Central St, Stoughton, MA 02072, USA, Goldfish Island is situated in a convenient spot for local residents who prefer to shop in person. While they have a strong online presence and cater to customers across the country, their local presence in Stoughton is a valuable resource for Massachusetts-based fish keepers. It’s important to note that the business operates on an appointment-required basis. This system is in place to ensure that every visitor receives dedicated attention and expert guidance during their visit. It allows the staff to prepare for your specific needs, whether you are picking up an order or looking for advice on your aquarium setup.

In addition to their in-store options, Goldfish Island provides several convenient service options for both local and long-distance customers. They offer curbside pickup and in-store pickup for those who have placed an order online. This flexibility is a great benefit for busy pet owners. For customers further away, their reliable delivery service, including overnight shipping for live fish, ensures that the animals arrive safely and in great condition.

Services Offered:

Curated selection of high-quality, live goldfish for sale.
Expert advice on goldfish care, tank setup, and water parameters.
Flexible ordering and fulfillment options: in-store shopping, curbside pickup, and delivery.
Reliable and safe shipping of live fish, including overnight options.
Exceptional customer service and support for all inquiries.

Features / Highlights:

A small, specialized business dedicated to goldfish.
Known for exceptional customer service and a personal touch.
Appointment-required policy for focused, one-on-one attention.
Provides high-quality, healthy fish sourced from trusted suppliers.
A company that values its customers and goes the extra mile.
Serves both local and nationwide customers through various service options.

Contact Information:

Address: 989E Central St, Stoughton, MA 02072, USA

Phone: (857) 361-9745

What is worth choosing:

Choosing Goldfish Island is a decision for quality, trust, and unparalleled customer service. Unlike large-scale retailers that treat fish as a commodity, this small business prioritizes the health of its animals and the satisfaction of its customers above all else. The real-world reviews from people who have experienced their service firsthand speak volumes. The story of Nick going above and beyond to ensure a gift was perfect is a clear example of their dedication. The long-distance customer who now only buys from Goldfish Island because of their consistent quality and reliability is a powerful testament to their expertise. By choosing this business, you are not just buying a pet; you are partnering with a team of specialists who truly care about the well-being of your fish and are there to support you on your aquarium journey. For residents of Massachusetts and beyond who want the best for their goldfish, Goldfish Island is the clear and deserving choice.

Goldfish Island Details

From the business
Small business

Service options
Curbside pickup
Delivery
In-store pickup
In-store shopping

Planning
Appointment required

Goldfish Island Photos

Goldfish Island Location

Goldfish Island

Massachusetts Norfolk County Stoughton Central Street

989E Central St, Stoughton, MA 02072, USA

Goldfish Island Reviews

An average rating of ★4.3 from 88 user reviews.

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★ 5★ 4★ 3★ 2★ 1

I'm excited to talk about my recent experience with Goldfish Island's great customer service, especially Nick's tremendous help.I called Goldfish Island about a concern regarding my order which is a gift for my kids. Nick was nothing but helpful, cared about the little things, and paid attention to them from the start. Not only did he carefully listen to what the issue was, but he also gave me good advice and ideas to make sure the gift was great. He eventually addressed the problem.Nick stayed determined to make things right and went above and beyond than what I expected. He did everything he could to make sure my kids' presents got here on the time that was agreed and they were even better than I had hoped.Without Nick's great service, my kid's surprise present would not have been the same. I'm so thankful. Without a question, Goldfish Island has raised the bar for great customer service, and Nick is the perfect example of that.Goldfish Island is the best company for you if you are looking for quality goldfish, who cares about their customers, and goes the extra mile to make sure they're happy. If Nick is lucky enough to help you, you can be sure that you're in the hands of a real customer service winner. Big thanks to Nick and Goldfish Island for making my kids gift extra fun!
May 31 · JM
I have made a few purchases from goldfish island and I’ve had a pleasant experience each time. Each time I was delivered a quality live fish, I get the overnight shipping because I live in Los Angeles. Their customer service is really good at getting back to you with any questions or concerns. They even are willing to hold my fish for two weeks while I go on vacation. I have ordered from other online goldfish dealers but the quality wasn’t up to par. I now only buy from goldfish island. If you’re looking for a quality goldfish order from goldfish island!
May 14 · Bryan Le
I received my package from Goldfish Island a week ago. I ordered 2 UPICK telescope butterfly and a sakura golfball pearlscales. My first time online ordering for goldfish because my local area, there is no such this quality. I just want to write this review to show my appreciation for the professionalism and staff at this company. They clearly did what they advertised, especially their customer service and fish care helps. They even call me to guide me when one of my butterfly has a hard time after arrival. The staff guided me through the quarantine process that i need to do, and now all my fishes are thriving, free of stress from shipping after few days. Especially my most favorite Golfball Pearlscales. I have been searching all over the country for this, and seems like only at this company that has the quality i am looking for. Another good thing is the both the UPICK process and regular purchase are so easy, very top notch customer service from them that let me select my own fishes. I am picky, i have requested them to change multiple times, and they always happy to do what I asked. My apology to you guys that i was rude when one of the fish was at the bottom and not swimming much after the arrival, but you have taught me a lesson about their expected behavior post-arrival. Now, i understand more about my fishes and their behavior, happy that they are all very healthy and normal now. I will definitely buy from Goldfish Island again, i think they are the safest place to order from. When buying a live animal online, more than just the fish, you need to consider the care and after-sale services the company offers. And, i think they are the best in this field.
May 07 · Nha Le
Goldfish Island has the Largest selection and Variety of High Quality fancy Goldfish I have ever seen. The owner Nick is Incredible with his knowledge of Fish and Water quality and Filtration! Also setting up Tanks of all sizes and Sumps! I would give 10 stars if possible. I did an edit to add pics.
July 13 · Peter Curro
I do not trust Goldfish Island , every fish I’ve purchased from them (Two Ranchus) both have experienced issues. One of them DIED within 7 days of getting the fish and they flat out REFUSED to refund because I didn’t purchase 1 day shipping (I was unaware of their refund policy and I wish there was a warning when you decide between shipping options). I tried asking as to why my fish could’ve died , emailed them multiple times with my parameters and they cut me short and couldn’t care less. I was left completely ignorant as to why my fish could’ve died (Granted fish can die from stress alone, however they did not reassure me or atleast gave a Damn that my fish died, now I’m down $150 and a bad experience. Not to mention the other fish I purchased, she’s still alive to this day however she’s experiencing bad fin rot and ammonia burns meanwhile my other ranchu I purchased from West Coast Gallery is THRIVING with no fin rot or ammonia burns when they both are in the same tank. I’ve emailed them multiple times thinking they can recommend me products or suggestions but there came a point they stopped responding to my emails, BAD customer service and communication, they couldn’t give a damn. I have a 75 Gallon tank with two 70+ sponge filters, substrate, plants, and a HOB filter. My PH is always at 7.0, temperature 84 degrees, ammonia, nitrates, nitrites, etc all at 0. My Mechanical, Biological, and Chemical filtration is on point with crystal clear water , yet all fishes I’ve purchased from Goldfish island do not seem to thrive in these conditions. It seems the fish they raise are meant to thrive in cramped and inhospitable tanks and NOT personal well managed aquariums. They do not care about their fish and only about the $ and trends. They do not provide comprehensive care guides for their Ranchus unlike Jimmy from Jimmy goldfish who I Recommend 1000%, for premium Ranchu goldfish, he actually will email you personally for any shipping delays and gives comprehensive guides for everyday maintenance on his Ranchus, and he actually RESPONDS to my emails. Goldfish Island let me down and I will not be returning to shop here unless they can provide a resolution, but since it’s “against their policy” I don’t think they will. I love my goldfish ranchus so much and I’m devastated by what’s happening with the other ranchu I purchased from here that’s still alive, I have to keep her in a quarantine tank and give daily Salt and Methlyne blue baths because of her ammonia burns. In the pictures I’ve provided, I show proof I purchased fish from them , a dead fish within 7 days of arrival, the thriving black ranchu with no fin rot, and the current alive orange ranchu with fin rot and ammonia burns. It keeps getting worse for her and I’ve trying everything I can. anyways I’m sorry Goldfish Island but you’ve lost my confidence in you guys and I hope others read this and learn from my story as well.
May 14 · Christian D'OLivas