Petco Introduce
Introduction / Overview
In the expansive and ever-evolving landscape of New York City, residents rely on convenient, one-stop shops for their daily needs, and Petco in Brooklyn is a prime example of this model for pet owners. Situated in a bustling part of the borough, this location is more than a simple pet supply store; it serves as a comprehensive resource for a wide variety of animals. As a well-known national retailer with a strong local presence, Petco offers an extensive inventory that caters to dogs, cats, and a diverse range of other pets, including fish and reptiles. This breadth of products and services is a major draw for the diverse pet population of Brooklyn, providing a reliable source for everything from daily food to specialty care items. The store aims to be a hub where pet parents can find what they need and access a range of on-site services, all designed to make pet ownership more manageable in a fast-paced city.
The store’s dual role as a retail giant and a local service provider is key to its appeal. It leverages a broad product selection and the convenience of a larger chain, while offering in-store services that cater to immediate needs. The store is designed for a "quick visit," which is ideal for a busy New Yorker who needs to grab essentials efficiently. However, as with any large retailer, the customer experience can vary, as some reviews suggest. Despite this, the store's mission is to provide a wide array of products and services that help pet parents care for their companions in one centralized location, aiming to be a trusted part of the community's pet care routine. From live fish to reptile supplies and a full suite of services, this Petco location is positioned as a go-to spot for pet lovers in the neighborhood.
Location and Accessibility
Petco is located at 241 37th St, Brooklyn, NY 11232, USA. This address places it in a highly accessible area, particularly for residents of Brooklyn and surrounding neighborhoods. The store is situated in a commercial and industrial zone, making it a convenient destination for those traveling by car or public transportation. Its location is strategic, allowing it to serve a broad population without being in a crowded, difficult-to-navigate residential area. For New York City residents, the ease of access is a key factor when choosing a pet supply store for larger purchases or regular trips.
A significant highlight of this Petco location is its commitment to accessibility. The store offers a wheelchair accessible entrance, a wheelchair accessible parking lot, and a wheelchair accessible restroom. These features are crucial for ensuring that all members of the community can visit and shop comfortably, regardless of their mobility. Furthermore, the store provides a number of flexible service options tailored to the busy urban lifestyle, including in-store pickup and delivery. This means customers can order online and either pick up their items quickly or have them delivered right to their door, which is a major convenience for those who may not have a car or are managing a tight schedule. The combination of a physically accessible location and modern service options makes this Petco a convenient choice for a diverse customer base.
Services Offered
- Pet Store & Pet Supply Store: The core of the business is a wide-ranging retail space offering products for a variety of pets. This includes food, treats, toys, and other essentials for dogs, cats, small animals, birds, and more.
- Specialty Pet Stores: This Petco location also functions as a specialized store for certain types of animals. It is a fish store, goldfish store, reptile store, and tropical fish store, offering a specific selection of live animals and supplies tailored to these needs.
- Grooming Services: As a full-service pet groomer, this location provides professional grooming for dogs and potentially other pets. This includes services like baths, haircuts, and nail trims.
- Dog Training: Petco often offers dog training classes and individual sessions, helping new and experienced pet owners with obedience, behavior, and socialization.
- In-Store & Delivery Options: The store offers multiple ways to shop, including traditional in-store shopping, delivery services, and in-store pickup for online orders, providing maximum flexibility and convenience for customers.
Features / Highlights
- Vast Product Selection: One of the main highlights of a large retailer like Petco is the extensive selection of products. They carry a wide variety of brands and items, from premium pet foods to specialty products for less common pets.
- Multiple In-Store Specialties: The fact that this store is a designated fish, goldfish, reptile, and tropical fish store is a significant feature. It means they have a broader selection and more specialized knowledge for these specific pet types than a general pet store might.
- Accessibility and Convenience: The store’s commitment to providing wheelchair accessibility and offering services like in-store pickup and delivery caters to the diverse needs of a modern, urban consumer base, making shopping hassle-free.
- On-site Services: In addition to retail, the presence of on-site services like grooming and training provides a "one-stop shop" experience, allowing customers to handle multiple pet care needs in a single visit.
- Payment Flexibility: The store accepts a variety of modern payment methods, including credit cards, debit cards, and NFC mobile payments, which adds another layer of convenience for shoppers.
- Wi-Fi Availability: The presence of Wi-Fi is a simple yet helpful amenity for customers, especially those who may need to look up product information or wait for a service to be completed.
Contact Information
Address: 241 37th St, Brooklyn, NY 11232, USA
Phone: (718) 666-4019
Mobile Phone: +1 718-666-4019
What is worth choosing
For a New York City pet owner, particularly one in Brooklyn, this Petco location is worth choosing for its sheer convenience and comprehensive offerings. The store’s vast inventory means that you can almost always find the specific food, toy, or supply you need, whether it's for a dog, a cat, or a tropical fish. The flexibility of having options like in-store pickup and delivery is a major advantage for busy city dwellers who may not have time for a full shopping trip. For those who own a pet that is not a dog or cat, the store's specialization in fish and reptiles makes it a valuable and reliable resource.
However, it is important to consider that, as with any large chain, customer experience can be inconsistent. The reviews provided highlight issues with stock availability and customer service, particularly in the aquatics section, which is a key part of their business. While this is a serious concern for a pet owner, it is not always reflective of the entire store. The value lies in its role as a consistent provider of a wide range of products and its commitment to modern conveniences like accessible shopping and flexible delivery. For a New Yorker who prioritizes a large selection, flexible shopping methods, and the peace of mind that comes with a well-known brand, this Petco location remains a practical choice for their everyday pet supply needs and more.
Petco Details
Service options
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco Reviews
cashierfloorvetgroominginventorystockedwashdog trainingparakeetscrickets
★ 5★ 4★ 3★ 2★ 1a lot of ants as shown in video - every time i have been a lot of selections of items have none left in stock, especially isle on second floor with the cat supplements, grooming, etc.
July 25 · Cat CFirst day no one was around had to go ask someone to call for help in aquatics. Went home and all my fish died. Second day I got a very rude staff member who didn’t want to stop what she was doing so she called someone else to help me. I have a New planted tank that’s been set for weeks with no water issues, the second at the counter before I left I showed the cashier they looked lethargic but I didn’t want to go back to said rude staff member and again they all died this morning won’t be returning to this store. All my other fish and snails are fine.
March 24 · kellyann SI visited Petco today mainly to buy millet spray for my parakeets, but there were only three packs left — two had already been opened, and the last one didn’t look great, so I ended up not buying any. That was a bit disappointing since it was the main reason I came.I did buy the last bag of mixed seeds, which my birds also enjoy. I also noticed that there were only two parakeets left in the bird section — there used to be many more on my last visit. Coincidentally, these two look a lot like my own birds — very cute!At checkout, there was only one cashier and three customers waiting. I was first in line, but the cashier didn’t acknowledge us or start checking anyone out right away — he seemed busy handling online pickup orders. After I asked if anyone else could help, he said he was the only one. Eventually, he came to ring us up. It would have been better if he had acknowledged the waiting customers sooner.
July 26 · stacy yangThe store is in a nice and convenient location in Brooklyn but it’s an awful place to shop.Good luck trying to get someone to help you with anything. I asked the young gentleman who was working on the 2nd floor to assist with purchasing salt water fish and he simply walked away. I kid you not! He was walking around the store with both ear pods plugged into his ears. He takes one of his earbuds to hear what I was saying then puts it back on his ear and doesn’t even say a word. Just walked away. (See picture of him walking away)Unbelievable! No care in the world….How is he, as an employee, be allowed to walk around the store with headphones plugged in both of his ears??!!Employees should be there to help customers not walk around the store with earbuds and completely ignore customers.Some areas in the store were a complete mess! (See pictures)It’s a shame to see careless employees and complete lack of customer service and support.
July 06 · M KMy fiancé and I love to go to this location because Carlos gives us the best advice for our fish tanks. He’s helped us purchase three tanks so far and always goes the extra mile when it comes to selecting our fishy inhabitants! Overall the staff here is always friendly, knowledgeable and helpful.
June 26 · Stephanie Fossum
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