Petco Union City: Your California Pet Supply Destination

Petco Introduce

Introduction / Overview

Located in the bustling community of Union City, California, Petco stands as a trusted resource for pet owners throughout the Bay Area. More than just a retail store, this Petco location at 31090 Dyer Street is a comprehensive pet care center, offering a wide array of products and services designed to support the health and happiness of your beloved companions. As a cornerstone of the local pet community, we pride ourselves on providing a friendly and knowledgeable environment where California pet owners can find everything they need under one roof. Our mission is to help you nurture the unique bond you share with your pets, and we do this by stocking a vast selection of high-quality products and offering expert services that cater to all types of animals, from traditional cats and dogs to a vibrant selection of fish and reptiles.

The Union City Petco is committed to delivering a positive and convenient shopping experience. We understand that life in California can be fast-paced, which is why we offer a range of service options, including in-store shopping, curbside pickup, and delivery, making it easier than ever to get the supplies you need. Our team of associates is composed of genuine pet lovers who are always ready to go the extra mile to assist you. As one client noted, the staff is incredibly "caring," with individuals like Rob being singled out for going "out of their way to check stock" and provide help. We believe that this commitment to customer service and a genuine passion for animal welfare is what truly sets us apart and makes us a valuable part of the Union City community.

Location and Accessibility

The Petco store is conveniently situated at 31090 Dyer St, Union City, CA 94587, USA, making it a central and accessible destination for residents of Union City and the surrounding areas. Its prime location ensures a quick visit is possible, and with on-site services, it's a convenient one-stop-shop for all your pet's needs. The facility is designed to be accessible to everyone, featuring a wheelchair accessible entrance, a dedicated wheelchair accessible parking lot, and a wheelchair accessible restroom. These amenities reflect our commitment to providing a welcoming and inclusive environment for all of our customers.

In addition to being easily reachable by car, our store offers several convenient options for getting your purchases. Whether you prefer to come in and browse our extensive aisles, use our in-store pickup service to quickly grab an order you placed online, or take advantage of our delivery and curbside pickup options, we make it simple to shop on your terms. The presence of Wi-Fi also adds to the convenience, allowing you to quickly check product information or manage your account while in the store. We also accept a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring a seamless checkout process.

Services Offered

Full-Service Dog and Cat Grooming: Our professional grooming salon offers a variety of services, from baths and haircuts to nail trims and ear cleaning, all designed to keep your pet looking and feeling their best.
Dog Training: We offer a range of training classes for puppies and adult dogs, taught by certified trainers who use positive reinforcement methods to help with everything from basic obedience to advanced behaviors.
Specialty Pet Care: As a dedicated fish, goldfish, reptile, and tropical fish store, we provide all the necessary supplies, live animals, and expert advice for these unique pets. A customer review highlighted the health of a bearded dragon bought from the store, noting it is "doing great."
Vaccination Clinics: We offer convenient and affordable vaccination clinics to help protect your pets from common diseases.
On-site Veterinary Services: In select locations, Petco offers veterinary services to address a range of pet health needs, including wellness exams, sick care, and more. It's always a good idea to check with the specific Union City location for availability.
Pet Supplies and Food: Our extensive product selection includes premium pet food, treats, toys, beds, crates, bowls, and supplies for a wide variety of pets. We also have a fully stocked pharmacy to handle pet prescription refills.

Features / Highlights

Expert and Helpful Staff: As noted by multiple customers, the staff is a major highlight. They are praised for being knowledgeable, caring, and going out of their way to help. One customer received "incredibly helpful" advice on an alternative flea product, demonstrating the team's expertise.
Variety of Pet Types: Beyond traditional pets, this location specializes in supplies and animals for fish and reptile enthusiasts, making it a great resource for a diverse range of California pet owners.
Convenient Service Options: We offer curbside pickup, delivery, in-store pickup, and in-store shopping, providing flexibility to fit your lifestyle.
Professional On-Site Services: The availability of professional dog grooming, dog training, and nail trimming (as mentioned in a review for a "beardie") makes this store a true full-service pet care destination.
Accessible and Customer-Friendly Environment: Our store is designed to be easily accessible for all, with features like wheelchair access and on-site restrooms, making every visit comfortable and hassle-free.

Contact Information

Address: 31090 Dyer St, Union City, CA 94587, USA

Phone: (510) 477-9235

What is worth choosing

For pet owners in Union City and throughout California, choosing this particular Petco is a decision for convenience, expertise, and a truly comprehensive pet care experience. While Petco is a national brand, the quality of service at this specific location is what makes it stand out. As one satisfied customer shared, they go "outta way to shop at this store because have had great experiences here," highlighting the consistent positive interactions with the staff. The willingness of employees to provide helpful advice, even for issues like flea control when products were out of stock, demonstrates a deep commitment to customer and pet well-being that goes beyond a typical retail transaction. This level of personalized care and genuine helpfulness is a major reason why local residents continue to choose this location.

Furthermore, the Union City Petco’s extensive range of services and products makes it a one-stop-shop for a diverse range of pet needs. The store is not just for cats and dogs; its specialization as a fish and reptile store, with all the necessary supplies and live animals, caters to a significant segment of the pet-owning population. The availability of on-site professional services like grooming and training means you can handle multiple pet care tasks in a single visit, saving you time and effort. The store’s commitment to accessibility, offering services like curbside pickup and a wheelchair-friendly environment, further enhances its value as a convenient and reliable resource. In a state as expansive as California, having a local business that combines a wide selection of products with expert, compassionate service and convenience is truly a valuable asset for any pet owner.

Petco Details

Service options
Curbside pickup
Delivery
In-store pickup
In-store shopping
Onsite services

Accessibility
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating

Amenities
Wi-Fi
Wi-Fi

Planning
Quick visit

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Petco Photos

No photos available at the moment.

Petco Location

Petco

California Alameda County Union City Dyer Street

31090 Dyer St, Union City, CA 94587, USA

Petco Reviews

An average rating of ★4.2 from 996 user reviews.

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★ 5★ 4★ 3★ 2★ 1

I go outta my way to shop at this store because I have had great experiences here. The one time I had a minor issue… it was addressed and corrected and I haven’t had an issue since. People are so quick to come on here and leave a terrible review for what they think was a negative experience when they in all honesty don’t get what they want or an employee won’t bend the rules for them. But to actually say outlandish accusations that defame one’s character is dangerous. I hope upper management protects their employees and knows just how caring these people are. It’s sad we live in a world where people can so quickly try to ruin peoples reputations because the employee won’t break the rules and jeopardize their job so they get what they want. I hope karma comes back around swiftly. Keep up the good work guys! And thank you Rob for always going out of your way to check stock in the back or assist us in any way you can. We appreciate you so much!!Rocky our red blooded beardie we bought from you is doing great! And Blu will be in soon for his nail trimming!
March 23 · Nancy M
I was in desperate need of flea products for my cats and due to the rise in summer flea activity there were none in stock. I didn't get the name of the employee, but she recommended an alternative that was incredibly helpful. I ended up buying lice shampoo that came with a "nit pick" from a grocery store. With a little dawn dish soap, water, the nit pick and dedicated time to physically remove the fleas my cats are much better. Thank you so much for the advice!
August 16 · Joseph Dupuis
9/12/2024Yesterday afternoon, I bought three saltwater fish called Damselfish. Unfortunately, I did not inspect their physical condition before placing them in the tank. I took some photos of them while still in the bag. Once they were in the tank, I began filming and noticed an issue with one of the new fish. Its tail was broken and discolored, with a red spot on one side. Alarmed, I recognized these as signs of a disease. I already have eight healthy fish in my 40-gallon saltwater tank, so I immediately removed the affected fish and quarantined it.This morning, I called Petco and spoke with Jose, their "aquatic specialist," explaining the situation. The fish is still alive and okay, but I requested an exchange since I don't want this disease to spread to my healthy fish. Jose informed me of their company policy, which does not allow returns or exchanges for saltwater fish. I argued that they sold me a fish with defects and potentially a disease, which could have contaminated my entire tank if I hadn't noticed it in time. I further explained that it had been less than 24 hours since I bought the fish, and it was already nighttime when I discovered the fish's condition. He told me I could bring the fish to the store and donate if I didn't have space for it, but they could not offer an exchange.Lesson learned: I will not trust this particular store with live fish again. They should not be selling fish with diseases. So beware!
September 12 · Nair Alle
Awesome service. This place is a bit farthest to my house but it’s definitely worth it. Everything is the best you could ask for. The grooming salon is amazing. They have so much patience with my pup and always do it right. Prices are affordable and they have a great variety of products. All employees are always really nice. Even when you go without an appointment. The walks in are prefect. The mini makerover is awesome. This is definetely the place you should go.
November 27 · J Vaq
Review for Doug, Dog Trainer at Union City PetcoWe can't say enough good things about Doug, the dog trainer at the Union City Petco. He has been the most helpful and knowledgeable trainer we've ever worked with. From my experience, dog school is just as much about training the humans as it is the dogs, and Doug works well with both humans and dogs.We recently rescued our Shih Tzu, (Count Basie) and Doug has helped us set a strong foundation. His guidance has been incredibly effective and compassionate. He's helped us with everything from basic commands and loose leash walking to preparing for guests and managing anxiety around fireworks. Most importantly, he gave us actionable, thoughtful advice on how to handle our dog's reactivity and lunging during walks.Every session has been a positive experience, and we're so grateful for Doug's support, patience, and expertise. This class has made a real difference in our lives, and we highly recommend Doug to anyone looking for a trustworthy and effective trainer!
June 28 · Blossom Santiago