Petco Introduce
For pet owners in Illinois, finding a reliable and comprehensive resource for our furry, scaly, and feathered friends is essential. In the heart of the Chicago suburbs, the Petco store in Homewood has long been a go-to destination for everything from daily pet food to specialized care products. As a well-known name in the pet retail industry, Petco offers a vast array of products and services designed to meet the diverse needs of pet parents across the state. The Homewood location, in particular, serves the local community with a blend of convenience and a wide selection, making it a valuable part of the local pet care ecosystem.
The Homewood Petco is not just a pet supply store; it is also a hub for various specialized pet types. This location is a dedicated fish store, goldfish store, and tropical fish store, catering to a wide range of aquatic enthusiasts. Similarly, it functions as a reptile store, providing the necessary supplies and resources for reptile owners. This specialized focus, in addition to its broad general pet supply offerings, makes it a truly comprehensive destination. Whether you're in need of a new dog leash, a specific type of reptile lighting, or tropical fish food, you can find it all under one roof. This convenience is a key reason why many Illinois residents consider Petco a staple for their pet-related errands.
Recent changes and customer feedback highlight a positive shift in the store's focus on customer service. One review from August 1, 2025, praised the improvements, stating, "What a positive difference from the old management. Keep up the great customer service." Another review from August 29, 2025, offered a more specific example of this dedication, noting that the staff "went through ALL of their shipments to try to find me what I needed for my 1-week-old Lizard Hatchlings. Awesome customer service." These anecdotes demonstrate a commitment to going above and beyond for customers, especially those with specialized needs. This level of personalized service is what transforms a simple shopping trip into a positive and memorable experience.
Located in Homewood, the store is highly accessible for residents of the surrounding areas.
Location and Accessibility:
Petco is situated at 17930 Halsted St, Homewood, IL 60430, USA. This address places it in a prime location within a bustling commercial area, making it easy to find and access for residents of Homewood and neighboring communities like Flossmoor, Glenwood, and Chicago Heights. The store is designed with a high degree of accessibility in mind, featuring a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These amenities ensure that the store is welcoming and easy to navigate for all shoppers. Petco also offers free Wi-Fi as an added convenience for visitors.
The store provides a wide range of services that go beyond just selling products. These services are designed to make pet ownership easier and more convenient for the local community.
Services Offered:
- In-store shopping with a large selection of pet supplies
- Curbside pickup for quick and convenient order collection
- Delivery service for added convenience
- In-store pickup for online orders
- Onsite services, including grooming (though with mixed reviews)
- Dedicated sections for fish, reptiles, and other specialized pets
- Grooming services for dogs and other pets
While the wide array of services is a clear advantage, it is important to consider all customer feedback. One review, in particular, raises serious concerns about the grooming service. The customer describes two separate negative experiences with the same groomer, mentioning that the groomer "blatantly lie" and that the dogs were returned partially groomed with uneven hair. The review advises against taking dogs here "if they are not perfect angels." This serves as a cautionary note for pet owners who may have anxious or difficult-to-groom dogs and highlights the importance of asking for a specific, trusted groomer. However, the store's management seems to have a new focus, so it may be worth checking with them directly.
Features / Highlights:
- One-stop-shop for all pet needs, from food to specialized equipment
- Specialization in fish, goldfish, reptiles, and other exotic pets
- Flexible service options, including delivery and curbside pickup
- Recent improvements in management and customer service, as noted by positive reviews
- Accessibility features, including wheelchair-accessible entrance, parking, and restroom
- Payment options include credit cards, debit cards, and NFC mobile payments
- A convenient location for a "quick visit" for busy customers
- Offers grooming services, though experiences may vary.
For any questions or to check on product availability, you can contact the store directly.
Contact Information:
Address: 17930 Halsted St, Homewood, IL 60430, USA
Phone: (708) 206-0639
Mobile Phone: +1 708-206-0639
What is worth choosing this Petco? The primary draw is its sheer convenience and comprehensive nature. For the average pet owner in the Chicago suburbs, this Petco offers a one-stop-shop for everything from routine pet food to unique fish tank supplies. The store’s recent focus on improving customer service, as evidenced by positive recent reviews, indicates a commitment to creating a better shopping experience. The ability to handle specialized requests, like finding supplies for lizard hatchlings, shows a level of dedication and product knowledge that goes beyond a typical big-box retailer.
While the grooming service has received some negative feedback, it is essential to remember that this is a single, albeit serious, point of contention and may not represent the overall store experience. For general pet supplies, food, and products for a variety of animals, Petco in Homewood remains a reliable and highly accessible choice for Illinois pet owners. It offers the flexibility of in-store shopping, quick pickups, and delivery, making it a practical and valuable resource for keeping your beloved pets happy and healthy.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco Reviews
vetdog foodgroomingfurcashierwalkinghaircutemployeebrandinventory
★ 5★ 4★ 3★ 2★ 108/01/2025 What a positive difference from the old management. Keep up the great customer service.08/29/2025 They went through ALL of their shipments to try to find me what I needed for my 1 week old Lizard Hatchlings. Awesome customer service.
August 30 · Mark SandfoxDo not take you dogs here to be groomed if they are not perfect angels. My family has had to separate instances with Destiny that have been horrible. For the first dog she claimed she couldn’t groom her because she was growling and trying to bite. When I picked her up she didn’t have nails cut and she didn’t even look bathed yet they wanted me to pay full price. The second dog, she initially said he was moving too much and trying to jump off the table. We come to pick him up and he looks the same as when we brought him besides he now has uneven hair because she stopped grooming him. The second time we spoke with the manager told him what happened. He called her over and she started to blatantly lie right in from of his saying she called saying he was trying to bite her when she never said that when she called us. Neither dog is violet or bites, yet she claims that they tried to bite her. The manager was reluctant to reimburse us and only took off a portion of the service. We will no longer be giving Petco our business at all because of how unhappy we are with the professionalism and how they handled the situation. Mind you these instances with two separate dogs within the same family was a year apart. So she’s still working there with no issue. We also saw another dog that was partially groomed when we picked up the second dog recently. This is happening too often and it is unacceptable. If you can’t actually groom dogs, don’t call yourself a groomer, period. Very unprofessional and unacceptable. If you picked up your dog and they looked like this after a groom what would you do? I added photos from his previous grooming for reference.
July 03 · Khayleia FoyI have a Shih Tzu his name is Oreo. I took my dog up there to get bathed and groomed, they did bathe him. They did Not Cut his hairhe looked the same as when I brought him in The groomer said that she couldn’t trim him because he was nervous however, when we’ve cut his hair at home, we have not ever had a nervous issue with him The groomer, Sydney M said that she was able to cut around his anal and privates, but she couldn’t cut his hair. She said that she had cut around his face and that was it. however, when I got there, he looked the exact same as when I left him I truly feel like they Overcharged me for a bath.
July 31 · Cle nicThis review is not for Petco. It is for an Organization called Cat Habitat located inside the store. Cat Habitat is a perfect place to adopt a cat or kitten! I did, and we all still love our cat, Moon after a few years of having her. 😸 This is a non profit organization ran by our Wonder Woman, Char! She does an amazing job and everything comes out of her pocket to make sure these babies are well taken care of. So when you see the adoption fee, REMEMBER, Char paid to fix them, deworm them, she paid to microchip them, she paid for their food and any other necessities they still need. She's not making a dime off of the adoption. Your adoption fee goes right back to her so she can bring in a new cat who needs the same love and care as the one you adopted. Highly recommend!
March 17 · Jamie “Jay Bug” PisarzewskiI ordered some dog food from this petco. Received another email, stating that my order was cancelled. Order was just cancelled for no reason. Wasn’t even given a reason for the cancellation. Very unprofessional for a name brand company. Will take my business somewhere else.👎🏼if I could give a zero rating, that’s what I would have given !!
July 14 · Donald Kelly
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