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Petco ico

Petco
- 1065 Kennedy Rd, Windsor, CT 06095

Pet store, Fish store ★4.0·$$

1065 Kennedy Rd, Windsor, CT 06095, USA

4.0
Terrible store and do not go here if you want to do the dog training. I signed up a while ago to have my puppy do training there and the first session went okay. I had signed up to do trainings on Sundays at 6 pm (mind you this time was listed as a sign up time on their website). The trainer ended up canceling the 2nd and 3rd week (two weeks in a row due to personal reasons) which is fine I get it. However, on the 4th week when we were supposed to resume, the trainer called and asked to move the time to 3pm on Sundays instead of 6pm. That time did not work for me or my fiance so at that point I asked her to cancel and give me my money back. She then agreed over the phone and told me I could come in to process the return. So a few days later I get there to do the return and when the trainer spotted me she immediately got annoyed and rolled her eyes (not sure why when she told me to come in?). Then at the register so gave me an attitude the entire time and tried to say I couldn’t get my money back because I waited a week to come in and do the return. So I said well I need my money back because you never provided the 6 sessions which I paid for. So you HAVE to to give my money back. She then went to get a manager and he came out and did not greet me at all and just did the return. He could’ve said hi to me or tried to talk about the issue but he ignored me completely. I got my money and never went back to that store again because that was terrible customer service, rude, and they acted like scammers. Never sign up for training classes here. How can she get mad at me for wanting my money back and tell me to come in after she canceled three times and tried to change the time? Just be honest up front if you can’t provide the training. - Jazzy A
Petco Overview Intro Detail Photos Location Reviews

Petco Introduce

For pet owners in the Windsor, Connecticut area, finding a reliable and well-stocked store for all their pet's needs is a top priority. Petco, located on Kennedy Road, serves as a local hub for pet supplies, food, and various services. The store aims to be a one-stop-shop for a wide variety of animals, including dogs, cats, fish, and reptiles. Offering an extensive selection of products, the Windsor Petco is designed to make it easy for residents to find everything from premium pet food to essential accessories and supplies for their companions.

Petco is a large retailer with a national presence, providing a consistent brand experience that many customers have come to expect. This location stocks a broad range of products, including food, toys, health products, and accessories for all types of pets. They also carry live animals, such as fish (goldfish and tropical fish) and reptiles, along with the necessary tanks, habitats, and supplies for their care. The convenience of a large store like this is that you can often find everything you need in a single visit, from a new bag of dog food to a specific filter for your fish tank.

The Windsor Petco is conveniently located at 1065 Kennedy Rd, Windsor, CT 06095, USA. This address is easily accessible for residents throughout Windsor and surrounding communities. The store is committed to providing a welcoming experience for all customers, featuring a wheelchair-accessible entrance, parking lot, and restroom. These amenities ensure that everyone, regardless of mobility, can shop comfortably. To make the shopping experience even more convenient, Petco offers various service options, including curbside pickup, delivery, and in-store pickup, making it simple to get your pet supplies in a way that fits your schedule. The store also accepts credit cards, debit cards, and NFC mobile payments for a quick and seamless checkout process.

Services Offered:

  • Curbside Pickup: Order online and pick up your items at the curb for a quick and contactless experience.
  • Delivery: Have pet supplies delivered directly to your home.
  • In-Store Pickup: Place an order online and pick it up inside the store.
  • In-Store Shopping: Enjoy a traditional shopping experience with access to all products and staff assistance.
  • Onsite Services: The store provides a variety of services right on the premises.
  • Dog Training Classes: Offering various training programs for puppies and dogs.
  • Live Animal Sales: The store features a selection of live animals, including fish and reptiles, along with all the necessary supplies for their care.
  • Pet Supplies: A wide assortment of food, toys, beds, and health products for dogs, cats, small animals, birds, fish, and reptiles.

Features and Highlights:

  • Extensive Product Range: The store offers a vast selection of over 10,000 high-quality pet products.
  • Convenient Service Options: Curbside pickup, delivery, and in-store pickup are available, providing flexibility for customers.
  • Accessibility: The store is equipped with a wheelchair-accessible entrance, parking lot, and restroom, making it accessible to all.
  • Various Payment Methods: Customers can pay with credit cards, debit cards, and NFC mobile payments.

To get in touch with the Windsor Petco, you can call them at (860) 687-1134. The store is located at 1065 Kennedy Rd, Windsor, CT 06095, USA.

When choosing a pet store, many factors come into play, including product availability, service quality, and the overall shopping experience. Petco in Windsor offers a comprehensive range of products and convenient services to meet the needs of the local community. The store aims to provide a reliable place for pet owners to find essential items and care.

However, it is important for customers to be aware of the experiences of others, which can sometimes vary. For instance, a detailed review from a customer who attempted to use the dog training service highlighted significant issues with scheduling and customer service. The reviewer described a frustrating experience where a trainer canceled sessions multiple times and then displayed a poor attitude when asked for a refund. The customer noted a general lack of professionalism and communication, which ultimately led them to seek services elsewhere. Similarly, another review expressed disappointment with the store's cleanliness and staff attentiveness, citing an instance of slipping on an uncleaned liquid spill. This reviewer noted that the experience was far from satisfactory, suggesting a lapse in maintaining the store's standards.

While these specific reviews highlight areas for improvement, they also provide useful information for potential customers. They suggest that while the store may offer a wide selection of products and convenient services, it is prudent for customers to manage their expectations, particularly regarding certain services like dog training and general in-store maintenance. For those planning a visit, it might be beneficial to use the available service options like curbside pickup or delivery to bypass some of these potential issues. It is always recommended for customers to verify details about specific services, especially those that are highly dependent on individual staff members, to ensure a smooth and positive experience. The store's accessibility features and wide product range remain key advantages for local residents.

Petco Details

  • Service options

  • Curbside pickup
  • Delivery
  • In-store pickup
  • In-store shopping
  • Onsite services
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Amenities

  • Wi-Fi
  • Wi-Fi
  • Planning

  • Quick visit
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Petco Photos

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Petco Location

Petco

1065 Kennedy Rd, Windsor, CT 06095, USA

Petco Reviews

An average rating of ★4.1 from 541 user reviews.

groomingdog foodpuppycashierwindsorpet foodselldealsmanagervet

★ 5★ 4★ 3★ 2★ 1

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