Petco Introduce
For residents of the District of Columbia, owning a pet means navigating the unique needs of city life. Whether you have a lively dog who loves walks around the National Mall, a curious cat exploring your apartment, or a vibrant aquarium bringing a touch of nature indoors, finding a reliable and well-stocked pet supply store is essential. While the city offers a variety of options, a place that can serve as a one-stop-shop for everything from daily essentials to specialized products is a huge convenience. This is where Petco, located in the heart of Washington, DC, comes in. As a national retailer with a strong local presence, Petco aims to provide a comprehensive selection of products and services to keep your pets happy and healthy.
Petco is a well-known name in the pet industry, and the location on New York Ave NE is a significant resource for the local community. It is a pet store, but its offerings extend far beyond just food and toys. The store is also a dedicated fish store, goldfish store, reptile store, and tropical fish store, catering to a diverse range of pet owners. This specialization means that whether you are a dog or cat owner, or have more unique companions like reptiles or tropical fish, you can find the specific products and expertise you need. The store's structure is designed for a "quick visit," allowing you to efficiently grab what you need and get on with your day. However, it also offers a vast array of products that invite a longer, more leisurely shopping experience to discover new items for your pet.
Located at 1503 New York Ave NE, Washington, DC 20002, USA, this Petco branch is situated in a key area of the city. Its location on New York Ave NE makes it accessible for many residents and commuters. The store is designed with accessibility as a priority, featuring a wheelchair-accessible entrance, parking lot, and restroom. This ensures that all customers, regardless of mobility, can navigate the store with ease. Inside, amenities like Wi-Fi are available, making the shopping experience more comfortable and connected. For payment, the store offers flexibility, accepting all major credit cards, debit cards, and NFC mobile payments, catering to modern payment preferences.
The store's services are designed to meet a wide range of pet owner needs, providing a convenient hub for both products and essential care.
Services Offered:
- In-store shopping: A wide array of pet products available for all types of pets.
- Delivery: Convenient at-home delivery of your pet supplies.
- In-store pickup: Order online and pick up your items at the store for a quick and easy shopping experience.
- Onsite services: Includes pet grooming and other in-store offerings.
While the store provides a significant selection of products and some valuable services, it's important for customers to be aware of the experiences of others. A key feature of this location is the extensive range of products, catering to a variety of animals beyond just the typical cats and dogs. The store is known for its well-stocked shelves, particularly for common pet needs. However, a major highlight for many customers is the range of services that are available, such as grooming. While these services are advertised, the quality can be inconsistent, as evidenced by customer reviews.
Features / Highlights:
- Wide variety of products for dogs, cats, fish, reptiles, and other small animals.
- Multiple shopping options including delivery and in-store pickup for maximum convenience.
- Accessibility features like wheelchair-accessible entrances and restrooms.
- Accepts modern payment methods including NFC mobile payments.
- Offers onsite services, though customer experiences may vary.
The customer reviews for this specific Petco location provide a mixed perspective. While some customers appreciate the wide product selection and the convenience of a large retailer, others have expressed concerns, particularly regarding the grooming service and customer service. One customer noted a negative experience with the grooming service, citing a lack of professionalism and poor communication from staff. Another review mentions a perceived lack of engagement from employees, though acknowledging the store is generally well-stocked. These reviews, while specific to a few individuals, suggest that while the store's product offerings are comprehensive, customers should be prepared for potentially inconsistent service quality. The reviews also highlight that while the store has a vast inventory, the organization might not be ideal for everyone's shopping style.
For those who are ready to visit, here is the contact information:
Address: 1503 New York Ave NE, Washington, DC 20002, USA
Phone: (202) 777-4390
When deciding whether to choose this Petco location, it's worth considering its primary strengths and how they align with your needs. The store is an excellent resource for anyone with a diverse set of pets, from traditional to aquatic or reptilian. Its expansive inventory means you can often find everything you need in one trip, saving you time and effort. The convenience of services like delivery and in-store pickup is a major plus, allowing you to shop on your terms. However, based on the public reviews, it is advisable for customers to manage their expectations regarding the service quality, especially for more hands-on offerings like grooming. While the store has a large corporate backing, the on-the-ground experience can vary. For those simply looking to buy pet supplies, the store is a reliable choice with a wide selection. For more specialized services, it may be worthwhile to call ahead or do additional research to ensure your specific needs and expectations can be met. Ultimately, the store's value lies in its convenience and extensive product range, which can be a huge benefit for busy pet owners in Washington, DC.
Petco Details
Service options
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
1503 New York Ave NE, Washington, DC 20002, USA
Petco Reviews
groomingparkingmanagertrimhaircutstockedcashiersmelldog foodemployees
★ 5★ 4★ 3★ 2★ 1I don’t visit this Petco often, but when I do, the first thing I notice is that the employees tend to stand around near the registers, looking at their phones, with no greetings or much engagement. I also saw a lady picking up her dog from grooming, and she didn’t seem happy with the service. I’ve never had my dog groomed here, but based on other reviews and what I saw, I probably wouldn’t. The store layout is a bit odd, making it harder to navigate and find what you need. While the shelves are generally well-stocked, the organization could be improved. Prices are comparable to other Petco locations.
April 01 · Eric FeazelI had the worst experience at this location. I took my standard poodle to get groomed and ear plucked. The service I received was beyond poor. 1. I had to pay for the service before even seeing my dog2. I was told my dog ears weren't plucked before the stylist didn’t have the equipment (this is Petco get them off the shelf)3. When I asked to speak to the manager and request a refund, the stylist named Keshia asked the manager why she was giving me a refund and began to go back and forth with me as the customer about why I should not receive a refund. She also proceeded to tell me it was not only her responsibility to clean my dog's ears.4. She told me and the floor Manager that she trimmed Shadow's ears. I have a standard Poole and trimming his ears is not ideal as the Hair will fall back into his ears and give him an ear infection. A stylist or professional would know that. When I notice Keshia was starting to be confrontational and the manager could not control the situation. I started to record her once she realized I turned my camera on, she walked away. I will not be returning to the New York Ave location because when I asked to speak to that’s the lawn manager I was told she went on vacation and the general manager that was in the back would not be able to help. I will be reaching out to corporate because all of a sudden, now my App is telling me to book a groom, I must call. this has never happened as I’ve been a part of the loyalty program for over six years. Smh
May 30 · Joe JacksonThis establishment's lack of professionalism left me extremely disappointed. Despite having a scheduled grooming appointment for my 10-month-old Toy Poodle at 12:00 PM, I was informed upon arrival that walk-ins would be seen before her. Despite this setback, I patiently waited and even inquired about the expected completion time to plan around my work meetings, only to be given conflicting information.Returning for an update around 3:00 PM, I was told the grooming would be completed by 5:15 PM. However, upon my arrival closer to 5:30 PM, I was disappointed to see my dog just beginning the grooming process. The groomer, Jordan, then informed me that due to my dog's irritability and matted hair, they might not be able to complete the service. It's important to note that I spent considerable time before the appointment ensuring my dog was well-groomed and mat-free. I even provided a picture of my desired cut for reference, clearly showing the extent of grooming required. Therefore, it was surprising to hear that her hair was deemed too matted to be manageable when in reality, she only required a trim.After a discussion with the manager, I was promised a refund and asked to return another day. When I finally received my dog, I was shocked to see her hair was unevenly cut, much shorter than expected, and she was visibly distressed, likely due to her hair obstructing her vision.Despite emphasizing the need for patience and proper care for my dog, it was evident that little care was taken during her grooming. I urge others to consider alternative grooming options altogether.
June 04 · Diamond TerrellThis has to be one of the worst grooming experiences I’ve ever experienced. I took my dog in for a 1:15 pm appointment and I ended up coming early and dropping him off around 12:45-12:50 pm. Idk if the groomer was just in a bad mood or overwhelmed but she didn’t even really ask me any qualifying questions about what I wanted so I sent the groomer a video of a hair cut my dog previously had and wanted her to replicate (screen shot of video is attached). I understand if you are unable to replicate something but just be honest about it and do something within your skillset. It then took over 6 hours for my dog to be done, I understand things happen but to wait over 6 hours for my dog and to see that his hair on his ears isn’t even just frustrated me so much. She claims it’s because the hair was matted on his ears but even if that’s the case, that doesn’t justify an uneven and careless end product that my dog received.I was charged $106 for a terrible work product and i can say with 100% certainty, I will not return again. Petco, you should be ashamed that you are even allowing a grooming salon in your store because clearly there is a lack of skillset and professionalism.
August 25 · Michelle ZamanI had to return a food item, my dog didn’t enjoy but I didn’t have the receipt. Luckily i signed up for the rewards program. The process was simple, quick and the staff were friendly.
July 28 · L.G. B.
More Pet Store Near Me

625 H St NE C, Washington, DC 20002, USA

334 V St NW #21, Washington, DC 20001, USA

1550 7th St NW, Washington, DC 20001, USA

3771 Bladensburg Rd, Colmar Manor, MD 20722, USA

835 Water St SW, Washington, DC 20024, USA

3404 Idaho Ave NW, Washington, DC 20016, USA

5140 MacArthur Blvd NW, Washington, DC 20016, USA

4660 Martin Luther King Jr Ave SW, Washington, DC 20032, USA

3034 Donnell Dr, Forestville, MD 20747, USA

2772 S Arlington Mill Dr, Arlington, VA 22206, USA

5400 Lee Hwy A, Arlington, VA 22207, USA

5825 Leesburg Pike, Bailey's Crossroads, VA 22041, USA
Categories
Top Visited Sites






Trending Pet & Vet Blogs Posts





