Petco

- 5347 Sepulveda Blvd, Culver City, CA 90230

Petco in Culver City, California, is a major destination for pet owners seeking a wide variety of supplies and services for their animal companions. Located at 5347 Sepulveda Blvd, this store is more than just a place to buy pet food; it's a multi-faceted hub that caters to the diverse needs of the local pet community. The establishment is a comprehensive pet shop, a pet supply store, and a specialty retailer for fish and reptiles, providing everything from basic necessities to specialized products for a variety of pets, including dogs, cats, fish, and reptiles.

The store is designed to offer a quick and convenient shopping experience, with a vast inventory that allows customers to find what they need in one visit. They offer a range of service options, including curbside pickup, delivery, and in-store pickup, which are especially helpful for those with busy schedules. However, while the store's convenience and product selection are highlights, some customers have reported issues with staff and management, which can impact the overall experience. One review highlighted a particularly positive experience with an employee named Jose, who was "amazing and helpful," and whose excellent customer service stood in stark contrast to the disrespectful attitude of a manager. This underscores the importance of the individual staff members in providing a quality experience.

Another series of reviews mentions negative interactions with a manager named Raymond, citing poor customer service, a lack of compassion for both customers and their pets, and a general disorganization within the store. These comments highlight that while the company brand offers many services and products, the quality of service can vary greatly depending on the individuals working at the store. It is important for customers to be aware of these potential issues while still recognizing the value of the well-stocked shelves and available services.

Petco in Culver City is located at 5347 Sepulveda Blvd, Culver City, CA 90230, USA. Its position on a major boulevard makes it a readily accessible and easy-to-find location for residents and visitors from all over the Los Angeles area. The store's hours and convenient location make it a practical stop for pet owners.

Accessibility is a key priority for this location, as evidenced by its features. The store has a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These amenities ensure that all community members can visit the store comfortably and with ease. The availability of free Wi-Fi is another modern convenience that enhances the shopping experience for customers. The store accepts credit cards, debit cards, and NFC mobile payments, making transactions fast and simple.

This Petco location offers a wide array of services that extend far beyond simply selling products.

• Extensive Pet Supply Inventory: As a well-stocked pet supply store, Petco offers an expansive selection of food, treats, toys, beds, and other essentials for dogs and cats. They carry a diverse range of brands, including those for specialized diets.

• Specialized Fish and Reptile Departments: The store is also a dedicated fish store, goldfish store, reptile store, and tropical fish store. They provide all the necessary supplies for aquatics and herpetology, including tanks, filters, decor, and live animals. This specialization is a significant draw for hobbyists.

• On-Site Services: Petco provides a variety of on-site services, which may include professional dog grooming, dog training classes, and veterinary services. These services offer a holistic approach to pet care, allowing customers to address multiple needs in one visit.

• Convenient Shopping Options: To accommodate a variety of customer preferences, the store offers delivery, curbside pickup, and in-store pickup. These options streamline the shopping process and provide flexibility for busy pet owners.

Petco in Culver City has several features that make it a notable pet retail destination.

• One-Stop-Shop Convenience: The store’s ability to cater to such a wide range of pets, from dogs and cats to tropical fish and reptiles, makes it an efficient one-stop shop for diverse pet-owning households.

• Accessibility for All: The comprehensive wheelchair accessibility features ensure that the store is welcoming and easy to navigate for all members of the community, which is a major positive.

• Employee Dedication: As noted in customer reviews, individual employees like Jose demonstrate a high level of helpfulness and commitment to customer service, often going above and beyond to assist shoppers.

• Variety of Service Options: The availability of services like delivery and curbside pickup highlights the store's focus on meeting the needs of modern, on-the-go pet parents in California.

For more information, or to place an order, you can contact the store using the details below.

Address: 5347 Sepulveda Blvd, Culver City, CA 90230, USA

Phone: (310) 390-7255

Choosing Petco in Culver City is a decision to embrace convenience and a broad selection of products. For many residents of California, the ease of being able to find food for their dog, a new toy for their cat, and supplies for their fish all in one place is a significant advantage. The on-site services, such as grooming and training, add another layer of value, allowing pet parents to handle a range of their pets' needs without multiple trips to different locations.

However, it is worth acknowledging that, as a large chain store, the customer experience can be inconsistent. While there are certainly examples of amazing employees who provide top-tier service, some customers have faced issues with management and general store organization. For a positive experience, it may be helpful to know the names of the excellent staff members, like Jose, who are known for their helpfulness.

Despite some reported challenges, the fact remains that Petco offers a valuable resource to the community. The store is well-stocked, accepts modern forms of payment, and is physically accessible to all. For a simple and efficient shopping trip, particularly for routine pet supplies or for specialty aquatic and reptile needs, this Petco location remains a strong choice for the residents of Culver City.

Petco

5347 Sepulveda Blvd, Culver City, CA 90230, USA