Austin Veterinary Care Introduce
For pet parents in the New York region, the search for a trustworthy and compassionate veterinarian is a top priority. When you find a clinic that not only provides excellent medical care but also treats your pet like a member of the family, it’s truly a priceless discovery. Austin Veterinary Care in Forest Hills, NY, is a clinic that has earned such a reputation, becoming a "gem" for the local community. This article will provide a comprehensive guide to this highly-regarded practice, highlighting its location, extensive services, and the unique features that make it a favorite among pet owners in Queens.
Austin Veterinary Care is a full-service veterinarian clinic dedicated to the health and happiness of pets. The practice offers a wide array of services, from preventative care and routine check-ups to advanced diagnostics and surgical procedures. What sets this clinic apart, as noted in numerous glowing reviews, is the genuine warmth and professionalism of the entire team. The staff, including veterinarians like Dr. Russell and nurses like Christine, are celebrated for their kindness, patience, and ability to make pets feel comfortable—even those who are normally nervous about vet visits. This commitment to compassionate, personalized care has built a strong sense of trust and loyalty with their clients.
Austin Veterinary Care is conveniently located at 68-60 Austin St Store #8, Forest Hills, NY 11375, USA. Situated in a well-known area of Forest Hills, the clinic is easily accessible for residents of the neighborhood and surrounding areas in Queens. Its location on Austin Street, a bustling thoroughfare, makes it simple to find for both scheduled appointments and more urgent visits.
In terms of accessibility, the clinic offers a wheelchair accessible entrance, which is a key feature for ensuring that all clients can easily enter the facility. Additionally, a restroom is available for client use, contributing to a comfortable and accommodating experience for every visitor. The clinic recommends appointments to manage patient flow efficiently, but the staff’s willingness to go above and beyond for urgent cases shows their commitment to serving the community when it’s most needed.
Austin Veterinary Care provides a comprehensive suite of services that cover nearly every aspect of pet health and wellness.
- Preventative Health Care: This includes routine check-ups, pet physical examinations, pet vaccinations with a personalized immunization schedule, and parasite prevention and remediation.
- Pet Dental Care: The clinic offers a full range of dental services, from routine dental exams and cleanings to dental radiographs to detect hidden issues and address dental disease.
- Diagnostic and Medical Services: They provide diagnostic testing, pet laboratory services, and digital radiography to accurately diagnose and treat a variety of conditions.
- Surgical Procedures: The clinic performs a variety of medical and surgical procedures, including pet surgery and emergency treatment for pet emergencies.
- Holistic and Supportive Care: They offer nutritional consultation, pet pain management, and holistic care to support a pet’s overall well-being.
- Pet Grooming and Other Services: The clinic also provides grooming services, such as ear cleaning, nail trims, medicated baths, and sanitary clips. They also offer pet microchipping and senior pet care.
- End-of-Life Services: For difficult times, the clinic offers compassionate euthanasia and cremation services.
What truly makes Austin Veterinary Care a standout choice is the personal touch and professionalism of its team.
- Compassionate and Caring Staff: The entire team, from the front desk to the veterinarians and nurses, is described as warm, kind, and genuinely passionate about animals. They treat every pet like family and go out of their way to ensure both pets and their owners feel comfortable.
- Expert and Knowledgeable Veterinarians: Dr. Elizabeth Russell is consistently praised for being "incredibly knowledgeable" and taking the time to explain everything clearly and with great patience. She is described as having a genuine care for her patients.
- Holistic Approach to Care: The clinic’s focus on client education, offering thorough explanations and thoughtful recommendations, empowers pet parents to make the best decisions for their pets' health.
- Pet and Client Comfort: The staff’s ability to put anxious pets at ease is a major highlight, as mentioned in reviews about Dr. Russell and Nurse Christine. The clean and well-organized clinic also contributes to a positive experience.
For scheduling an appointment, or for any questions regarding your pet's health, you can contact the clinic directly.
Address: 68-60 Austin St Store #8, Forest Hills, NY 11375, USA
Phone: (718) 480-6100
Mobile Phone: +1 718-480-6100
For pet owners in Forest Hills and the broader Queens area, Austin Veterinary Care is a highly recommended choice, and what makes it truly special is the combination of top-tier medical expertise and a profoundly compassionate team. The most significant benefit, as highlighted by multiple positive reviews, is the staff’s ability to create a comfortable and welcoming environment. When a dog who is typically nervous about vet visits "absolutely loves coming here," it speaks volumes about the level of care and trust the team has built.
The professionalism and knowledge of the veterinarians, particularly Dr. Russell, are major reasons for the clinic's stellar reputation. Her patience and thoroughness in explaining complex medical information make pet owners feel empowered and informed. This dedication to client education is a key feature that sets them apart. Furthermore, the staff's willingness to "go above and beyond" on multiple occasions demonstrates a commitment that extends beyond the professional obligation, creating a truly personal bond.
The extensive list of services offered is another compelling reason to choose Austin Veterinary Care. From preventative health care and dental services to advanced diagnostics and emergency treatment, the clinic serves as a comprehensive one-stop shop for a pet's health needs throughout its life. The availability of services like holistic care and senior pet care shows a commitment to providing a full spectrum of care. While appointments are recommended, the staff's flexibility and quick responsiveness to phone and email inquiries provide peace of mind for owners. In a city as large as New York, finding a veterinary practice that feels like a caring family is a rare and valuable asset, and Austin Veterinary Care has successfully created just that.
Austin Veterinary Care Services
Veterinarian
- Anal Gland Expression
- Client Education
- Dental Disease
- Dental Exams And Cleanings
- Dental Health
- Dental Radiographs
- Diagnostic Testing
- Digital Radiography
- Ear Cleaning
- Early Disease Detection And Treatment
- Emergency Treatment
- Emergency Veterinary Care
- Euthanasia And Cremation Services
- Health Check
- Holistic Care
- Medical And Surgical
- Medical Assistance
- Medicated Bath
- Nail Trim
- Nutritional Consultation
- Personalized Immunization Schedule
- Pet Dental Care
- Pet Ecg
- Pet Emergency
- Pet Euthanasia Services
- Pet Grooming
- Pet Lab
- Pet Laboratory Services
- Pet Microchipping
- Pet Pain Management
- Pet Parasite Prevention And Remediation
- Pet Parents
- Pet Physical Examinations
- Pet Puppy And Kitten Care
- Pet Radiology
- Pet Senior Care
- Pet Surgery
- Pet Vaccinations
- Pets Healthy
- Preventative Health Care
- Routine Checkup
- Sanitary Clip
- Veterinary Medicine
- Veterinary Treatment
Austin Veterinary Care Details
Accessibility
- Wheelchair accessible entrance
Amenities
- Restroom
Planning
- Appointments recommended
Austin Veterinary Care Photos










Austin Veterinary Care Location
Austin Veterinary Care
68-60 Austin St Store #8, Forest Hills, NY 11375, USA
Austin Veterinary Care Reviews
receptionistdeskquestionsfeelillnesscheckpayparentsemailopinion
★ 5★ 4★ 3★ 2★ 1I can’t say enough wonderful things about Austin Veterinary Care! I Extremely recommend!!My pup Loki absolutely loves coming here and that’s saying a lot, considering most dogs aren’t exactly thrilled about vet visits. From the moment we walk through the door, the staff is welcoming, kind, and incredibly professional.Dr. Russell is truly amazing with Loki. You can tell how much she genuinely cares, she always takes the time to make Loki feel comfortable, and explains everything thoroughly to me with such patience and compassion. Loki’s favorite person in the world (besides me!) might just be nurse Christine. Her warmth and gentleness always put him at ease, and it’s clear she has a real gift with animals.There have been multiple occasions where the entire team has gone above and beyond to help Loki, and my cat Benito every time I’ve left feeling so grateful to have found a place that treats my dog like family. Austin Veterinary Care is a gem, and we’re lucky to have them!
June 29 · Sofia BarrientosI've been bringing my dog to Austin’s Veterinary Care for quite some time now, and I couldn’t be happier with the care and attention they provide. The entire staff is warm, friendly, and genuinely passionate about animals. From routine check-ups to more urgent care, they've always made sure my dog is comfortable and well-cared for.Dr. Elizabeth Russell is incredibly knowledgeable and takes the time to explain everything clearly, addressing any concerns I have and offering thoughtful recommendations. The clinic is clean, well-organized, and the team is always quick to respond to any questions, whether by phone or email.I’ve also appreciated the flexibility in scheduling appointments, I highly recommend this Vet to any and everyone!!!!
March 07 · Jade CollinsAmazing service and care! From starting the appointment to finishing, the team was professional, knowledgeable, kind, and compassionate. The receptionist was welcoming with the warmest smile and treated us as if we had known each other for years. The doctor and her techs were thorough, treated my pet with so much love, and went so slowly with her because she is a nervous pup. I would recommend this clinic to anybody who loves their pets and wants the best care for them possible!!!
June 11 · pin yi maoI am very disturbed and disappointed with the lack of customer service and how I was treated by the staff at Austin veterinarian care. I booked my appointment a week in advance and sent over all the required documentation requested. When I called in advance to let them know that I would be a few minutes behind for my appointment due to traffic. The treatment I received was mind blowing. First off the receptionist was very rude and she was speaking to me as though I was an incompetent individual in a high-pitched voice, trying to play nice when she was actually being very dismissive. I made it to the office within the 15 minute grace period. Yet they wanted to charge me $120 for my visit on top of all of the other Fees for vaccinations and whatever else it is that my dog needed. I am so taken back at the poor customer service that was demonstrated towards me and to make matters worse when I was leaving the receptionist gave me the middle finger and laughed at me. I cannot understand how they would allow for someone to be an employee of their company that accent in such a way towards a brand new customer to their establishment. I would also like to add that when I walked into the office after being told that I had to either reschedule or pay the $120 fee for my appointment due to them being extremely busy for the day, No one was in the office when I arrived.I do not recommend this establishment, very unprofessional and unaccommodating.
June 06 · Amber BallDr. Russell is just wonderful! Her medicine is out of this world and healed my puppy from a serious illness!! The receptionist was so kind on the phone and listened to all of my worries. She was even sweeter in person and treated my baby like a king. The doctor and her team were so amazing and made sure I understood everything that was going on and did not push anything on me. Dr. Russell even gave me options...this was the first time a veterinarian actually listened and cared about my concerns. I felt heard and seen as a worried pet parent. If you're looking for the most caring veterinary team, Austin Veterinary Care is it!!!!!!!!
June 11 · Ji Qing
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