Petco

- 339 Squire Rd #108, Revere, MA 02151

For pet owners in Massachusetts, especially those in and around Revere, having a reliable and comprehensive resource for pet supplies and services is essential. In the landscape of pet care, Petco stands out as a major retailer that offers a vast selection of products and a wide array of in-store services. This location, situated at a convenient plaza in Revere, aims to be a one-stop-shop for all things pet-related, from everyday necessities like food and toys to specialized services such as grooming, training, and even veterinary care. It’s a place where you can find supplies for a variety of animals, including not only dogs and cats but also fish, reptiles, and birds, making it a valuable resource for a diverse group of pet enthusiasts.

While a business of this scale often has a wide range of customer experiences, from highly positive to deeply negative, the public reviews for this specific location highlight some areas of concern for potential customers. One review, for example, details a particularly frustrating and embarrassing experience involving an accusation of theft, unprofessional staff, and a lack of apology or accountability. Another review from a customer who signed up for the Petco Rewards program describes a challenging time trying to cancel a monthly subscription, citing issues with billing, a lack of communication from representatives, and a sense of being scammed. These instances point to potential issues with customer service and employee training, which are important factors for shoppers to consider. However, it's also worth noting that many customers visit large retail stores like Petco without incident, and the availability of their broad product range and various services remains a significant draw for the community.

The Revere Petco is located at 339 Squire Rd #108, Revere, MA 02151. This location is part of a larger retail plaza, which provides easy access from major roads and ample parking. The store has made significant efforts to ensure accessibility for all customers. It features a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These amenities are crucial for providing a comfortable shopping experience for individuals with mobility challenges. For the convenience of all shoppers, the store also offers Wi-Fi, allowing customers to use their phones for product research or to manage their online orders while in-store. The "quick visit" option is a highlight, indicating that the layout and service model are designed for efficiency, whether you're just running in to grab a bag of food or picking up an online order. Payment is made easy with options for credit cards, debit cards, and NFC mobile payments, such as Apple Pay and Google Pay.

Petco offers an impressive and extensive list of services that extend far beyond simply selling pet products.

• Retail Products: As a comprehensive pet store, it carries a vast selection of pet food, treats, toys, and supplies for dogs, cats, fish, reptiles, and small animals. It is a one-stop-shop for everything from basic leashes and collars to specialized aquatics supplies and reptile habitats.

• Grooming Services: The store has a full-service grooming salon where Petco-certified stylists provide baths, haircuts, nail trims, and other grooming services for dogs and cats. They also offer a self-service dog wash for pet owners who prefer to do the bathing themselves.

• In-Store Veterinary Care: Many Petco locations, including this one, host Vetco Vaccination Clinics, which offer low-cost preventative care services like vaccinations, microchipping, and parasite prevention. They may also have Vetco Total Care Animal Hospitals, which provide a broader range of services, including sick care, diagnostic labs, and even dental and surgical procedures.

• Pet Training: Petco provides a variety of dog training classes, from puppy socialization to obedience training for adult dogs. They offer both group classes and private lessons with certified trainers.

• Delivery and Pickup Options: For added convenience, the store offers curbside pickup, in-store pickup, and delivery services. This allows customers to shop online and receive their products in the way that is most convenient for them.

The key features of Petco that make it a notable option for Massachusetts pet owners are centered on its scale and range of offerings.

• Comprehensive Selection: As a large retailer, Petco offers an expansive inventory that caters to almost every type of pet, including niche animals like tropical fish and reptiles. This wide selection is a significant advantage over smaller, specialized stores.

• Convenience: The store's multiple service options—in-store shopping, curbside pickup, and delivery—provide a high level of flexibility for busy customers. The ability to grab an item quickly or receive it at home adds immense value.

• Integrated Services: The combination of a retail store with in-house services like grooming, training, and veterinary care is a major highlight. It allows pet owners to manage multiple aspects of their pet's care in a single location, which is a major time-saver.

• Accessibility: The store’s commitment to providing a wheelchair-accessible environment makes it a welcoming and inclusive space for a wide range of customers.

For more information, you can contact the Revere Petco at the following.

Address: 339 Squire Rd #108, Revere, MA 02151, USA

Phone: (781) 560-1302

Website: You can also visit their official website to view products, services, and store information.

While some past customer experiences at this location have been less than ideal, Petco in Revere remains a valuable resource for pet owners due to its unparalleled convenience and comprehensive range of services. It is worth choosing for its sheer scale; the ability to find virtually any product you need for any type of pet is a major benefit. The presence of integrated services, such as on-site grooming and veterinary clinics, streamlines the pet care process and provides an all-in-one solution for busy families. While the negative feedback regarding customer service is a valid point of consideration, the store's accessibility, variety of products, and convenient service options—like delivery and pickup—make it a powerful competitor in the local market. For pet owners who prioritize a wide selection of goods and the convenience of multiple services under one roof, Petco in Revere remains a strong and practical choice.

Petco

339 Squire Rd #108, Revere, MA 02151, USA