Petco in Redlands, CA - Your Comprehensive Pet Supply Store

Petco Introduce

Located in the heart of Redlands, California, Petco is a well-known name in the pet care industry, offering a comprehensive range of products and services designed to meet the needs of all types of pets and their owners. As a large-scale pet supply store, this location serves as a convenient and accessible hub for everything from daily essentials like food and treats to specialized supplies for exotic pets. Petco aims to provide a reliable, one-stop-shop experience, where customers can find a wide variety of items under one roof, catering to dogs, cats, fish, and reptiles alike.

The Redlands Petco is designed with customer convenience in mind, offering a variety of shopping options to suit different needs. Whether you prefer to browse the aisles in person, use the convenience of in-store pickup, or have your order delivered to your home, the store provides multiple avenues for a seamless shopping experience. This flexibility is a significant advantage for busy pet owners who appreciate the ability to choose how they interact with the store. The store's commitment to accessibility is also evident in its features, which are designed to accommodate a wide range of visitors, ensuring that everyone can shop comfortably.

Beyond its role as a retail store, this Petco location also offers on-site services, adding another layer of convenience for pet owners. The store aims to provide a holistic approach to pet care, integrating product sales with essential services. The in-store environment is designed to be well-stocked and easy to navigate, with organized sections for different types of pets. From the vibrant displays in the tropical fish section to the extensive selection of reptile habitats, the store provides a visual and informative experience for shoppers. For pet owners in the California region, this Petco location is a key resource for keeping their animal companions happy and healthy.

While the store strives to offer a comprehensive range of services, it is important for customers to be aware of the experiences of others, particularly regarding specific services like grooming. Reviews from customers highlight the importance of clear communication and setting expectations, particularly for specialized needs. The store's reputation is built on its wide selection of products and its convenient shopping options, and it continues to be a go-to choice for many residents seeking a broad range of pet supplies. The store's amenities, such as free Wi-Fi, are a thoughtful touch that enhances the in-store experience, making it a comfortable place for customers to spend time while shopping for their pets.

Location and Accessibility

Petco is conveniently located at 27580 W Lugonia Ave, Redlands, CA 92374, USA. Its location is easily accessible, making it a convenient stop for a quick visit whether you are running errands or need to pick up a specific item. The store’s prime location ensures that pet owners from across the region can get to it without any hassle.

The store is dedicated to being accessible to all customers. It provides a wheelchair-accessible car park, ensuring convenient parking for individuals with mobility challenges. The entrance is also wheelchair-accessible, making it easy to enter the store. Furthermore, a wheelchair-accessible toilet is available on-site, a thoughtful amenity that contributes to a more comfortable shopping experience for everyone.

Services Offered

Curbside pickup: A convenient way to place your order online and pick it up without leaving your car.
Delivery: Get your pet supplies delivered directly to your doorstep, saving you a trip to the store.
In-store pickup: Place your order online and have it ready for you to quickly grab inside the store.
In-store shopping: A traditional shopping experience where you can browse a vast selection of products for dogs, cats, fish, and reptiles.
On-site services: The store offers a variety of services, including pet grooming, though customers should read reviews and manage expectations based on past experiences.

Features / Highlights

Extensive product selection: The store is a one-stop-shop for a wide variety of pets, including fish, reptiles, dogs, and cats.
Multiple shopping options: The availability of curbside pickup, delivery, and in-store pickup provides great flexibility and convenience.
Accessibility amenities: Wheelchair-accessible car park, entrance, and toilet make the store welcoming for all shoppers.
Free Wi-Fi: This amenity allows customers to use their phones to look up product information or reviews while in the store.
Convenient payment options: The store accepts credit cards, debit cards, and NFC mobile payments, ensuring a fast and easy checkout process.

Contact Information

Address: 27580 W Lugonia Ave, Redlands, CA 92374, USA

Phone: (909) 335-0842

What is worth choosing

Choosing Petco in Redlands, CA, is a practical choice for pet owners who value convenience and a wide variety of products. The store’s key advantage lies in its comprehensive inventory, which caters to a broad spectrum of pets, from traditional companions like dogs and cats to more specialized animals such as tropical fish and reptiles. This vast selection means you can find everything you need in one location, saving you time and effort. The store's multiple service options, including curbside pickup and delivery, are particularly valuable in today's fast-paced world, providing flexibility that fits into a busy schedule.

Furthermore, Petco’s dedication to accessibility is a significant benefit. The availability of a wheelchair-accessible car park, entrance, and restroom ensures that the store is a welcoming and comfortable place for all members of the community. The presence of free Wi-Fi is a thoughtful touch that enhances the in-store experience, allowing customers to easily compare products or check their shopping lists. The convenience of a quick visit, along with a variety of modern payment options, makes for a seamless and efficient shopping trip.

While the store's grooming service has received mixed reviews, it is important to consider the overall value proposition of Petco. The store excels as a pet supply retailer, providing a reliable source for food, toys, and other essentials. For customers who prioritize a wide selection of products and convenient shopping methods, Petco remains a strong contender. The negative feedback on grooming services highlights a need for pet owners to exercise their own discretion and perhaps seek out a specialist for highly specific or sensitive grooming needs. However, for the majority of pet supply purchases, Petco's comprehensive offerings and modern amenities make it a worthwhile choice for pet owners in the California region.

Petco Details

Service options
Kerbside pickup
Delivery
In-store pick-up
In-store shopping
On-site services

Accessibility
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Wheelchair-accessible seating

Amenities
Wi-Fi
Wi-Fi

Planning
Quick visit

Payments
Credit cards
Debit cards
NFC mobile payments
Credit cards

Petco Photos

Petco Location

Petco

California San Bernardino County Redlands Northwest Redlands West Lugonia Avenue

27580 W Lugonia Ave, Redlands, CA 92374, USA

Petco Reviews

An average rating of ★4.3 from 1988 user reviews.

vetdog foodcashierwashgroomingbabythe selfneedsfursocial distancing

★ 5★ 4★ 3★ 2★ 1

Scheduled groom for my 15 yr. old deaf dog for Tuesday 9 am appt. Received confirmation on Sunday. On Monday at 5 pm received call that appointment was changed to Wednesday because "online overbooked us" and manager has availability on Wednesday. So, I agreed to change it to Wednesday @ 9am and to bring vaccination record. I confirmed that my dog was 15 and deaf. Showed up Wednesday at 8:45 am, first person in line. At this point, I received 3 text confirmations and 2 emails from Petco.A woman came in after me and clerk stated, "let me help this person behind you first" which was rude. If you can't handle your dogs, is that reason you get to go to the beginning of the line? Apparantely, the clerk knew this lady and was playing favorites. She just ignored me and another gentlemen.Two other employees arrive, one was manager Lavelle K, who was scheduled to groom my dog. Lavelle asked the lady who skipped the line if she had been helped, but never asked anyone else.Then Lavelle asked me "which dog is this?" I told her my dog's name and she stated, "oh sorry, your dog is too old and wobbly. You'll need to take them to a vet for grooming." What? If Petco has an age limit, why did they not tell me? I also CLEARLY told the person who called me Monday night about my dog, but they were only concerned with updated vaccination paperwork.Petco requires 48 hour notice to cancel appointment, but Petco can cancel my appoinmtent when I show up? What about my gas money and time off for this appointment? Ridiculous!DO NOT BRING YOUR DOG HERE FOR GROOMING!
July 30 · B Goodwin
GO SOMEWHERE ELSE FOR GROOMING. I am joining the one-star reviews for the grooming here at this petco. After reading the reviews, honestly, I feel like even my experience was better, but alas, just go somewhere else for grooming!! My Shih tzu went in for a cut, stated clearly how we wanted it, and he came back looking pretty much the same!! His hair was barely cut & only his face was visibly different. His hair was covering his eyes, so when he came back, his face was nicely shaved, but his body looked hardly different! It wouldn't have been that big of an issue had it not been 100!! If this cut was even $40-50, I would feel a little better, but for this amount of money, it was not worth it! Go get your fur baby cut somewhere else.
August 23 · Adrigunz04
I brought my Chinese Crested to Petco for what should have been a simple trim and bath, and the experience was terrible. I clearly asked for a light, breed-appropriate cut—leave the longer hair on the head, tail, and feet—but instead, they shaved him almost completely. The cut was uneven and looked rushed, totally ignoring the instructions I gave.Worse, my dog—who is normally gentle—was snapping at the groomer when I came to pick him up. He's never behaved like that before, which tells me he was extremely stressed or mishandled during the appointment. It was really upsetting to see him that anxious and reactive.When I tried to express my concerns, the staff were dismissive and offered no explanation or apology. Just a shrug and an excuse that “he was difficult.”This was more than just a bad haircut. My dog was clearly uncomfortable and possibly frightened by the way he was treated. I will absolutely not be returning, and I would not recommend this place to anyone who cares about how their pet is handled.Manager Josh was the only one to offer a simple solution of returning my money back after being charged $52 for the associate charging me for such a terrible service they offered.
May 25 · Sabway R
The staff there helped me override a QR code for my prescription dog food because the vet was closed at the time I went in. I appreciated that so much.
August 19 · Christina Camarena
This Petco specifically is the worse! I have never seen so many dead fish here. Look at my photos! There’s fish eating the dead fish. I came here to buy fish but found that many were dead. You can tell that all the tanks aren’t cleaned properly. What is going on!?The Petco in Summit is by far the most cleanest and well taken care store I’ve ever been to. I will continue going to that location because this store here in Redlands needs to be under investigation.
November 05 · Ashley Martinez