Assisi Veterinary Hospital

- 250 Hempstead Ave, Malverne, NY 11565

For pet owners in the Malverne area of New York, finding a veterinary hospital that offers comprehensive care with a personal touch is essential. Assisi Veterinary Hospital stands as a well-known establishment providing a variety of services, from routine check-ups to emergency care. This hospital is a full-service, state-of-the-art facility founded in 2007 by Dr. Rick Guzman, offering high-quality care for all your pet's needs. They are one of the few hospitals in North America to meet the stringent standards for the coveted American Animal Hospital Association (AAHA) Accreditation. This signifies their dedication to excellence across all aspects of patient care, pain management, team training, and medical record-keeping. With a commitment to a full range of pet care, including emergency services, they aim to be a dependable resource for pet owners in the community.

Assisi Veterinary Hospital prides itself on being a practice where pets are treated with the same care and compassion as if they were their own. The hospital understands that a pet is a beloved family member, and their professional, caring, and compassionate staff is dedicated to making every visit as comfortable and reassuring as possible. They aim to provide a welcoming atmosphere and a high standard of service that keeps pet owners coming back. The practice is known for its seven-day-a-week availability, a testament to their commitment to being there for pets and their owners whenever they are needed.

Assisi Veterinary Hospital is conveniently located at 250 Hempstead Ave, Malverne, NY 11565, USA. This central location in Malverne makes it an accessible option for pet owners throughout the New York region, including Long Island. The hospital is committed to accessibility, featuring a wheelchair-accessible entrance and a wheelchair-accessible restroom to accommodate all visitors comfortably. Appointments are recommended to ensure that you and your pet can be seen in a timely manner and to allow the staff to prepare for your visit effectively. The facility provides a clean and welcoming environment, designed to make your time at the hospital as pleasant as possible.

The hospital's location on a main thoroughfare simplifies travel for pet owners, especially in urgent situations. The seven-day availability, which includes weekends, is a major benefit, providing peace of mind knowing that professional help is available outside of standard business hours. The ease of access, combined with the hospital's flexible scheduling, makes it a convenient choice for managing your pet's health needs.

Assisi Veterinary Hospital offers a broad array of services to care for a pet's health and well-being.

Some of the key services offered include:

• Comprehensive Veterinary Care: This includes wellness exams, routine checkups, and preventative care to keep your pet healthy.
• Emergency Veterinarian Service: The hospital provides emergency care, addressing urgent health needs when they arise.
• Boarding And Grooming: Beyond medical care, the hospital offers boarding for pets and grooming services to keep them comfortable and clean.
• Pain Management: The team is equipped to provide effective pain management solutions to ensure your pet’s comfort and quality of life.
• Medication Refills: Easy and convenient medication refills are available to ensure your pet's health regimen is not interrupted.
• Flea and Heartworm Prevention: The hospital offers products and guidance to prevent common and dangerous parasites.
• Digital Radiology: This technology allows for fast and accurate diagnoses.

The hospital also offers additional services such as pet DNA testing, microchipping, and pet travel certifications, making it a comprehensive resource for pet owners.

Assisi Veterinary Hospital has several key features that clients appreciate, though some reviews also point to areas of concern.

• Knowledgeable and Attentive Staff: Many clients praise the staff for being attentive, friendly, and caring. The team is known for taking the time to remember pets and their owners, even with the high volume of clients they see daily.
• Convenient Appointments and Hours: A significant highlight is the hospital’s ability to schedule appointments, even at the last minute, and its seven-day-a-week availability, which is a major convenience for busy pet owners.
• On-site Services: The availability of boarding and grooming services on-site adds to the convenience, making it a one-stop-shop for many pet care needs.
• Personalized Care: Customers note that the staff is personable and friendly, providing a high level of care that feels personal and genuine.

However, some reviews have raised serious concerns about communication, particularly regarding patient records and post-visit follow-up. One review, in particular, cites a tragic outcome for a pet after a visit, attributing the death to a rabies shot administered to an 18-year-old diabetic cat. The reviewer claims the vet should have known the risks associated with the vaccine and that the office mishandled communication and record-keeping, a sentiment that has led to a great deal of public debate.

For all inquiries, including scheduling appointments or emergency services, you can contact the hospital using the following information:

Address: 250 Hempstead Ave, Malverne, NY 11565, USA
Phone: (516) 256-0022

What is worth choosing Assisi Veterinary Hospital? Based on the diverse public feedback, the choice depends heavily on what a pet owner prioritizes. On one hand, many clients express immense satisfaction with the care their pets receive. They highlight the staff’s attentiveness, the convenience of appointments, and the overall high standard of medical care. The positive reviews paint a picture of a compassionate and professional environment where pets are treated with love and respect. For example, one client who switched from another vet praised the hospital for its knowledgeable staff and "A++" care, noting that they were so happy they brought all four of their dogs there. This kind of loyalty from a customer who has experience with multiple vets over the years speaks volumes.

On the other hand, the negative reviews, particularly the highly emotional and detailed one regarding the death of a cat, cannot be ignored. These reviews point to potential issues with communication, record-keeping, and clinical judgment that may be a serious concern for some pet owners. While the hospital has its own response to these claims, they have prompted a great deal of discussion and demonstrate that experiences can vary. For a New Yorker considering this hospital, it is worth weighing the consistently high praise for the staff's personal care and convenient service against the serious allegations of medical and administrative shortcomings. It highlights that while many have had excellent experiences, some have not. The decision ultimately rests on a careful consideration of these different perspectives.

Assisi Veterinary Hospital

250 Hempstead Ave, Malverne, NY 11565, USA