Banfield Pet Hospital Introduce
Welcome to Banfield Pet Hospital in Plainville, Connecticut, where we are dedicated to providing compassionate and comprehensive veterinary care for your beloved pets. We understand that your pets are cherished members of your family, and their health and well-being are of the utmost importance. At our hospital, we believe in building lasting relationships with pet owners, offering support and expert advice from the moment you welcome a new puppy or kitten into your home to the peaceful senior years. Our team of skilled veterinarians and dedicated staff is committed to creating a welcoming and safe environment for both you and your pet. We focus on a preventative approach to pet health, emphasizing the importance of routine wellness exams and early detection of potential issues. Whether it's a routine check-up, a dental cleaning, or a more complex medical procedure, we are equipped to provide the highest standard of care. Our mission is to partner with you to ensure your pets live long, happy, and healthy lives.
Conveniently located at 275 New Britain Ave Ste B1, Plainville, CT 06062, USA, Banfield Pet Hospital is easily accessible for pet owners throughout the Plainville community and the surrounding areas. Situated in a well-known commercial area, our hospital is easy to find, making your visit as stress-free as possible. We understand that accessibility is crucial, especially during an emergency or for clients with mobility challenges. To that end, our facility is equipped with a wheelchair-accessible entrance, a dedicated wheelchair-accessible parking lot, and a restroom that is easily accessible. Our prime location in Plainville makes us a convenient choice for residents of nearby towns and cities in Connecticut, including Bristol and New Britain. We strive to make every aspect of your visit, from parking to check-out, a smooth and positive experience.
At Banfield Pet Hospital, we offer a comprehensive range of veterinary services designed to meet the diverse needs of your dogs and cats. Our services are a blend of routine wellness care, advanced diagnostics, and surgical procedures, all aimed at maintaining and improving your pet's health. We are equipped with modern technology and a highly trained team to provide the best possible care.
Preventative and Wellness Care: Our services include thorough check-ups, regular physical examinations, and vaccinations for dogs and cats. We offer puppy and kitten care to ensure your youngest family members get a healthy start. Our veterinarians also provide guidance on flea, tick, and heartworm prevention and a wide range of nutritional advice.
Diagnostic Services: We utilize in-house diagnostic tools and lab work to quickly and accurately diagnose illnesses. Our comprehensive diagnostic capabilities allow for blood testing, internal medicine consultations, and other necessary procedures to identify health issues early.
Surgical and Dental Procedures: We perform a variety of soft tissue surgeries, including spay and neutering procedures. Our hospital also specializes in veterinary dental services, offering professional teeth cleanings and oral examinations to combat common issues like periodontal disease and gum disease.
Emergency & Urgent Care: While we recommend appointments, our team is prepared to handle urgent and emergency cases during our regular business hours. We work diligently to assess and treat critical situations as they arise.
Pet Wellness Plans: A standout feature of Banfield is our wellness plans. These plans are designed to make high-quality preventative care affordable and accessible, bundling essential services like unlimited office visits, vaccinations, and routine screenings for a predictable monthly fee.
Additional Services: We also offer microchipping for permanent identification, health certificates for travel, and guidance on pet insurance to help you prepare for any unforeseen medical costs.
Choosing a veterinary hospital is a significant decision, and Banfield Pet Hospital in Plainville stands out for several key reasons. Our commitment to quality care, combined with our unique approach to client and patient relationships, makes us a preferred choice for many Connecticut pet owners.
Comprehensive Wellness Plans: Our Pet Wellness Plans are a major highlight, providing an affordable and proactive way to manage your pet's health. These plans help pet owners stay on top of preventative care, which can often prevent more serious and costly health issues down the road.
Dedicated and Caring Staff: As evidenced by numerous client reviews, our team is known for its compassion and genuine care for both the animals and their families. They go above and beyond to provide emotional support and clear, patient communication, especially during difficult times.
Focus on Client Education: Our veterinarians and staff are committed to keeping you informed every step of the way. They explain medical conditions and treatment plans in a clear and understandable manner, empowering you to be an active participant in your pet's health decisions.
Welcoming and Inclusive Environment: We are an LGBTQ+ friendly establishment and strive to create an inclusive and welcoming space for all members of our community. Everyone is treated with respect and kindness.
Consistent and Reliable Care: We have a long history of providing consistent care to our clients, with many families trusting us with their pets for years. We build a deep understanding of each pet's health history, which allows for more effective and personalized care over time.
For appointments, questions, or to learn more about our services, please feel free to reach out to us. We recommend making an appointment in advance to ensure timely service, as we often operate on a scheduled basis.
Address: 275 New Britain Ave Ste B1, Plainville, CT 06062, USA
Phone: (860) 747-0011
Choosing a veterinarian is a critical decision, and Banfield Pet Hospital is worth choosing because of our unique blend of professional expertise, compassionate care, and accessible wellness plans. Our commitment to preventative medicine is at the core of our practice, helping to keep your pets healthy and happy for a lifetime. Our wellness plans provide an invaluable way to budget for your pet's ongoing care, ensuring they receive necessary check-ups, vaccinations, and screenings without financial strain. More importantly, our team's genuine dedication to the well-being of every animal sets us apart. We build real relationships with our clients and their pets, offering not just medical treatment but also emotional support and a trusted partnership. Our goal is to be a consistent and reliable presence in your pet's life, from their first puppy visit to their senior years. While every pet hospital can face challenges with scheduling and high demand, our focus remains on delivering high-quality, compassionate care to every pet and owner who walks through our doors.
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Amenities
- Restroom
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
275 New Britain Ave Ste B1, Plainville, CT 06062, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1I've used Banfield for a little under 10 years now. I've had my pets on their wellness plan and used them since getting my bullmastiff when she was 3m old. I've had 2 cats that have since gone to the rainbow bridge and added 3 more in the time since.I don't believe I've ever left unsatisfied, feeling unsupported, uneducated, or, like my pet was neglected in any way.From the first visit with my Bullmastiff, Maribell, and alllll the puppy works, to her now old age getting to her.My first girl cat, Raven, started developing urinating issues. They ran all the tests they could, and we did end up having to take another test at the East Hartford location for imaging and was diagnosed with a large kidney stone, it was removed and we started her on kidney vet food. Around 2 years later, she developed neurological issues. AGAIN, they were responsive and ran every test they could, and we did have to go out for more imaging. Unfortunately, it was a large tumor in between her eyes and in her ear canals. Both vets came to the same conclusion for her future, and we, as a TEAM, decided euthanasia was best. I felt the love and compassion for Raven and my family by the whole team during the whole process and after when receiving her ashes.They kept an eye on my extremely traumatized cat, Jeremy, and made some recommendations if anything popped up, but being in the building was too risky and set him back mentally each time. 1 year after Raven went to the rainbow bridge, he had a stroke and fell from a cat tower. Again, got me to an amazing EMERGENCY vet through their referral list. Unfortunately, he passed away from the fall.Since then, we've added 3 more babies(2 cats and one more dog).They've been amazing with our cats. The girl Leia is easy, and although she's not the biggest fan of the vet, they handle her very well and are thorough with her care. The boy, Icee, ended up being cryptorchid and thought they got all of the tissues during his neuter, but we kept experiencing excessand kind.Now, the main reason for my review. My boy Lucky gets very stressed and anxious easily. he once tolerated the vet very well, but after some experiences NEAR the vet, he became extremely reactive. From the moment the shift started, they were nothing but understanding, helpful, compassionate, and accommodating. Every change and step, the collaboration from every single person who came in contact with Lucky. The confidence and trust we had in eachother while we navigated the change to come up with the best game plan for everyone. This most recent visit was the first visit that went so well, it was like getting to see a piece of the "old" Lucky again.I was mixed with joy and sadness to hear Dr. Dunipace was leaving as he was the only one who was able to successfully get close enough to Lucky.However, I am confident in the next vet and the game plan we have in place, in addition to the plan to meet the new vet.In addition to their dedication, compassion, and education-I save the MOST money with them. They are extremely affordable for a vet and are always willing to use a cheaper alternative or work with the best deals available.I am a dog trainer, and I ALWAYS recommend Banfield and will continue to do so.
June 15 · Amanda BissonThey tell me the tests will take an hour. I tell them okay. I wait more than two hours, and they tell me the doctor will release your dog and its medication in half an hour. I tell them it's fine. An hour and a half passes, and they tell me the doctor is in surgery. We don't know if it will take an hour, two hours, or more. It was easy to let me know from the start and not make me wait more than three hours. It's also horrible that every time I make an appointment, they call me to change the time and date because the doctor simply can't. 90% of the time they've called me to change the time or day. If it weren't for the fact that I'm already paying for the insurance, I would move here. The same thing happened when they detected IVDD in my dog at another hospital after bringing her here three times, and they told me she was fine and didn't need anything. It's ridiculous.
September 03 · Jess Cabrejo floresI have always had a great experience with all the staff at Banfield Pet Hospital. From check in to the appointment to any questions thatI may have both my cats and I are always treated in a caring, professional manner.
August 29 · Michelle VI would like to know where all the reviews have gone for this facility? I have left a very lengthy review last year that is no longer on here and I would like it back especially because I was just coming on here to edit it with the information I was just provided....... I have recently moved out of CT and visited the Hixson locatin and found that they had two associates forcfully holding my medicated 15lbs shih tzu down to administer his shots! Since covid, I have been asking (with disregard everytime) to be in the room with him as I have noticed time and time again he was getting more and more frightened to go there (which is why they started to medicate him) this is completely unacceptable! Even the Dr. In the Hixson location felt the same way. She refused to do that to him.... she has provided a different medication to help with his fear and treated him with respect instead of like an aggressive/ uncooperative dog that the plainville location was treating him like..... also this exam was done in a room with me thereas I asked to be. They treated me and my dog with respect...unfortunately the doctor was not able or wanting to provided the exam as my dog is so fearful of the doctors/vet techs that neither of the could even pet him without him screaming out in fear... but, by the time we left, after discussing what we can do next for the benefit of my dog and the doctor/vet tech trying to show him love... he was a little more comfortable with the vet tech and he let her pet him finally.... my dog will go to anyone for pets but not at the vet.... watch out for your babies this location doesn't care about the pets that need a little extra love and comfort and just want to do what they have to do to get them out the door ... I am so happy I do not have to go back to this location again! That my dog doesn't have to endure the abuse his was getting from this location! Maybe next time, actually take the time to listen to your pet owners and do something right for once.... I am so distraught to have found this information out, and if I didn't move, I would be removing my dogs (I have 2 there and previously had 2 there). DO BETTER PLAINVILLE! Client for 16 years and only reason why I still am is because I have a new and better location to go to
June 26 · Lyndsey WhiteThis situation is completely unacceptable. I scheduled my pet's appointment with this hospital twice, and both times I was called to reschedule. Initially, I was given the option to book for a current date, but now they are attempting to push my pet's visit all the way until September. This needs to be addressed immediately.
July 18 · Jaidah “Jay”
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