Banfield Pet Hospital Introduce
For pet owners in Massachusetts, finding a veterinary care provider that is both reliable and compassionate is a top priority. Our furry, feathered, and scaly companions are more than just pets; they are cherished members of our families. When it comes to their health and well-being, we want nothing but the best. In Westwood, and for those in the surrounding Boston metropolitan area, Banfield Pet Hospital stands out as a destination for comprehensive and attentive animal care. This guide is designed to help you, a local user, understand what makes this particular animal hospital a worthy choice for your pet's healthcare needs.
Banfield Pet Hospital is a well-established name in veterinary medicine, known for its focus on preventive care and promoting a long, healthy life for pets. The Westwood location offers a full-service medical facility, providing a wide array of services that cater to the health needs of dogs, cats, and small animals. The staff here is committed to responsible pet ownership, a philosophy that is evident in every interaction. From the moment you are greeted at the counter to the detailed consultations with the veterinarians, you can feel their dedication to providing quality care. This approach has earned them a reputation for being a reliable and caring support system for pet parents in the Massachusetts area.
One of the most praised aspects of the Westwood Banfield Pet Hospital is the staff. As noted in multiple customer reviews, the team, including standout members like Bianca and Dr. Noll, is celebrated for their friendly, knowledgeable, and attentive service. They go beyond the standard call of duty, offering personalized advice and even helping to find ways to manage costs, which is a significant factor for many families. This kind of customer service and professional expertise truly sets a positive tone and makes a lasting impression. It's rare to find such a combination of kindness, knowledge, and genuine eagerness to help, making this Banfield location a highly recommended choice for those seeking reliable and caring support for their pets.
Banfield Pet Hospital in Westwood is located at 271 University Ave, Westwood, MA 02090, USA. This is a highly accessible location for residents of Westwood and the surrounding Massachusetts communities, including Dedham, Norwood, Canton, and beyond. The hospital is conveniently situated inside the PetSmart store on University Avenue, making it easy to combine your pet’s veterinary visit with a trip for supplies, grooming, or training.
The hospital's location near major roads like I-95 and I-93 simplifies travel for those coming from a distance. The presence of a wheelchair accessible parking lot is a crucial feature that ensures easy access for all clients, demonstrating a commitment to inclusivity.
To ensure a smooth and dedicated experience, Banfield Pet Hospital operates on an appointment-based system. Appointments are recommended and, in many cases, required. This planning allows the staff to give each pet and their owner the focused attention they deserve, minimizing wait times and ensuring a structured, efficient visit. This is particularly beneficial for those with busy schedules, as it allows them to plan their pet’s care without the uncertainty of walk-in availability.
Banfield Pet Hospital offers a comprehensive suite of veterinary services that address a pet's health at every life stage, with a strong emphasis on preventive care.
- Preventive and Wellness Care: This includes essential services like comprehensive exams, vaccinations, and parasite control to keep your pet healthy and to catch any issues early.
- General Surgery: The hospital is equipped to perform standard surgical procedures, including spays and neuters, ensuring a safe environment for your pet.
- Diagnostic Services: They offer advanced diagnostics, such as digital radiography and ultrasonography, to provide clear and accurate insights into your pet's health.
- General Dentistry: This includes a range of dental services to maintain your pet's oral health, which is vital for their overall well-being.
- Specialized Treatments: Services like coat and skin care treatment, gastrointestinal illness diagnosis and treatment, and behavior advice cater to a variety of specific pet health concerns.
- Microchipping and Nutrition: They provide essential services like microchipping for identification and offer expert nutrition advice to help you manage your pet's diet effectively.
- End-of-Life Care: The hospital also offers compassionate end-of-life care, supporting pet owners through difficult times with sensitivity and professionalism.
Several features and highlights make Banfield Pet Hospital a standout choice for pet owners in Massachusetts.
- Dedicated and Caring Staff: Customer reviews repeatedly highlight the exceptional service from staff members who are not only knowledgeable but also genuinely kind and attentive.
- Focus on Preventive Care: The hospital's strong emphasis on preventive health, including their Optimum Wellness Plans®, helps pet owners stay proactive about their pet's health, potentially preventing serious issues and saving on costs in the long run.
- Comprehensive Services: From routine check-ups to advanced diagnostics and surgery, the hospital offers a wide range of services under one roof, providing a consistent and convenient care experience.
- LGBTQ+ Friendly: The hospital is noted as being an LGBTQ+ friendly place, creating a welcoming and inclusive environment for all members of the community.
- Cost-Conscious Approach: As seen in customer reviews, the staff is willing to work with clients to find ways to reduce costs, showing a genuine concern for pet owners' financial situations while ensuring their pets receive the best care.
To make an appointment or learn more about the services offered, you can contact Banfield Pet Hospital using the information below:
Address: 271 University Ave, Westwood, MA 02090, USA
Phone: (781) 326-3595
For Massachusetts residents, choosing Banfield Pet Hospital in Westwood is a decision to invest in proactive, high-quality care for your beloved pet. The combination of comprehensive services, advanced diagnostics, and a truly compassionate team makes it a top-tier choice. The personal touch, where staff members like Bianca and Dr. Noll go "above and beyond" to provide excellent care and help manage costs, is a rare and valuable asset. Their commitment to building a rapport with both the pet and the owner creates a sense of trust and reliability that is essential in veterinary care. By choosing this location, you are not just booking a vet visit; you are becoming part of a community that is dedicated to the health and happiness of your furry family member, providing the kind of reliable and caring support that every pet owner deserves.
Banfield Pet Hospital Services
Veterinarian
- Behavior advice
- Coat and skin care treatment
- Comprehensive exams
- Digital radiography
- End of life care
- Gastrointestinal illness diagnosis and treatment
- General dentistry
- General surgery
- Medical grooming
- Microchipping
- Nutrition advice
- Parasite control
- Spays and neuters
- Ultrasonography
- Vaccinations
Banfield Pet Hospital Details
Accessibility
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos
Banfield Pet Hospital Location
Banfield Pet Hospital
271 University Ave, Westwood, MA 02090, USA
Banfield Pet Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1I had an wonderful experience at Banfield Pet Hospital with Bianca’s outstanding customer service. From the moment I stepped up to the counter the staff was friendly attentive and eager to help. Who stood out to me the most was Bianca. I felt like she went above and beyond her duty. I was there to fill a prescription for my furr baby and she gave me more than I expected. She helped me price match and I was able to save so much money. She was so knowledgeable and attentive. Ensuring that she would take good care of me. It is so rare nowadays to find quality customer service. It truly made a positive impression on me. I would highly recommend that Banfield location to anyone who is looking for reliable and caring support. Thank you for your excellent service.
April 21 · ana sandersToday our pup was taken care of by a new vet in Westwood office Dr. Noll and his assistant Bianca. Both were great with our dog. Dr. Noll explained in detail what was going on and how each medicine recommended by him should help him feel better. Bianca was great in answering all my questions about different levels of Wellness Plan and if I should up it based on my dogs condition and how often it re-occurs. She also helped us to reduce the cost of the bill, which was much appreciated.
August 31 · Malgorzata StantonMy Luna Lee had the most exceptional visit at Banfield yesterday. She went in for a dental cleaning which had her go under anesthesia which had me quite worried but her team of Dr. Picozza, Mary and Bianca (Gabrielle VT) were exceptional. Mary greeted us and cared for Luna as I said goodbye, it was said that Mary was showing Lunas cuteness off which warmed my heart. The Dr. called and gave an informative update on her progress and possible steps moving forward w/ out pressure which was appreciated. Upon picking her up Bianca, at the desk was attentive to my questions and suggestions then Mary ended it as great as it started. She brought Luna out with a bright smile. Gave me complete rundown of her procedure and what to expect at home while helping with her harness as I was still nervous (thinking Luna maybe in pain cause she did lose 3 teeth with the cleaning and coming off from the anesthesia). This is our 2nd visit to Banfield and I have had the most amazing experiences both times. They truly treat Luna Lee as if she’s theirs and as her mom I couldn’t want anything more. ♥️ (She basking in the sun today, feeling better)
April 29 · iamcrystaLinas NicoleNever going here again. Front desk staff needs better training. There were no notes about my phone call like there should have been so when I was told incorrect information and tried to relay it during my appt, it would have matched up. Space is way too small, was not able to get in or out without my dog almost being attacked both times. Prices are insane so you have to sign up for the Wellness Plan. Brought a stool sample for the fecal test but was told they “were able to get a sample from him (my dog)”. Why did they need to do that when we brought one? Totally unnecessary and extremely poor communication between staff. And they obviously didn’t listen because when the tech said they would try to get a sample for the fecal, we told her we brought one. They don’t listen. The doctor was nice but it’s not worth it. Go somewhere else.
August 17 · Dog Loverwords cant express how much i love the staff and service at this location. we started in braintree but university ave became more convienient. I bring my 2 pittys and kitty to banfield and they are just wonderful with them. They take them on short notice and happy to accomodate with drop offs if possible. I hope they open a banfield in tauton ma that would be wonderful.
February 24 · Laquisa Burke
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