Exotic Animal Veterinary Center Introduce
Introduction / Overview
For pet owners in California with non-traditional companions like rabbits, birds, or reptiles, finding a veterinarian with the right expertise can be a significant challenge. Exotic Animal Veterinary Center, a women-owned practice in Pasadena, provides a much-needed and highly specialized solution. Unlike many general veterinary clinics that primarily focus on dogs and cats, this animal hospital is dedicated to the unique medical needs of exotic pets. As a customer review passionately states, this is a hospital that can "actually treat rabbits," not just examine them and turn them away. The clinic is praised for its genuinely kind, transparent, and patient staff, who are not only knowledgeable but also deeply invested in the well-being of every animal. Dr. Labrecque, a key member of the team, is highlighted for her dedication and willingness to go above and beyond, reviewing research and consulting with other professionals to get to the root of a pet's complex chronic issues. The clinic's philosophy is clearly rooted in a "genuine love for animals," which comes through in every interaction. From the initial welcome at the door to thorough follow-up care, the entire team is committed to providing a high quality of care that many exotic pet owners struggle to find. For anyone in Southern California with a non-traditional pet, this clinic offers not just veterinary services, but a partnership in their pet's health journey.
Location and Accessibility
Exotic Animal Veterinary Center is conveniently located at 171 N Altadena Dr UNIT 120, Pasadena, CA 91107, USA. This location makes it easily accessible for residents of Pasadena and the surrounding communities, serving as a regional hub for specialized exotic pet care. The clinic is committed to ensuring that its facilities are accessible to everyone, with a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These features are essential for clients who may have mobility challenges or are transporting a large or unwell pet. The availability of multiple parking options, including on-site parking, a free parking lot, and free street parking, eliminates the stress of finding a spot in a busy area, which is a major convenience for clients. The clinic operates on an "Appointment required, Appointments recommended" basis, ensuring that each visit is scheduled and provides dedicated time for the complex needs of exotic animals. While one customer review notes that prices can be more expensive than general clinics, they emphasize that the cost is justified because this hospital "really does treat" the animals. This combination of a convenient location, accessible amenities, and a structured appointment system makes for a smooth and respectful experience for both pets and their owners.
Services Offered
Exotic Animal Veterinary Center provides a comprehensive range of medical services tailored specifically for exotic animals, including birds, rabbits, and other non-traditional pets. Their expertise allows them to offer specialized care that a general practice might not. The services provided include:
- Specialized Veterinary Care:
- Exotic Pet: Dedicated care for a wide range of exotic animals.
- Birds, Rabbits, and Large Animals: Expertise in treating these specific species.
- Medical and Diagnostic: Utilizing advanced tools to accurately diagnose complex issues.
- Intensive Care: Equipped to handle severe cases and provide hospitalization.
- Day Urgent: For urgent needs that arise during the day.
- Wellness and Preventative Care:
- Oral Exam and Dental Procedures: Specialized dental care for exotic pets with unique oral needs.
- Nutrition and Behavior Counseling: Expert advice to ensure your pet is healthy and well-behaved.
- Flea Treatments: Preventing and treating infestations in non-traditional pets.
- Pet Microchipped: For identification and safety.
- Surgical and Procedural Services:
- Emergencies Dental Procedures: Handling urgent dental needs.
- Castration Canine: Spay and neuter procedures adapted for exotic species.
- Supportive Services:
- Pain Management: Ensuring your pet is comfortable during and after treatment.
- Bereavement Counseling: Providing emotional support for clients experiencing pet loss.
- Prescribe Medication: Dispensing appropriate medication for a wide range of conditions.
- Boarding and Grooming: Offering specialized services for exotic pets.
This extensive list of services, from intensive care to nutrition counseling and grooming, demonstrates the clinic's commitment to providing a holistic and full-service approach to exotic pet care. Their ability to handle both routine wellness and critical emergencies under one roof is a major advantage for pet owners seeking expert care for their unique companions.
Features / Highlights
Exotic Animal Veterinary Center is distinguished by several key features that are consistently highlighted in customer reviews. These attributes reflect the clinic's specialized expertise and genuine care. The highlights include:
- Expertise in Exotic Animals: As noted by a customer, this is a rare hospital that can "actually treat" animals like rabbits and "not just examine them." The team's deep knowledge of non-traditional pets is their most significant highlight.
- Exceptional Compassion and Respect: Customers repeatedly praise the staff for being "gentle and kind" with the animals and treating owners with "a lot of respect." The staff makes themselves "incredibly available via phone and text," even after hours, which is a powerful testament to their dedication.
- Clear and Transparent Communication: A reviewer notes that the vets are "clear, transparent, and patient," and they take the time to show and explain test results and x-rays, ensuring the pet owner is fully informed and involved in the treatment plan.
- Thorough and Dedicated Care: Dr. Labrecque is highlighted for being "incredibly dedicated" and going to great lengths, including researching and contacting other offices, to find a solution for a pet with a chronic issue. This level of commitment is a true highlight.
- Women-Owned Business: The clinic identifies as a women-owned business, which may be a significant factor for some clients who prefer to support diverse business ownership in their community.
- On-Site and Convenient Parking: The availability of on-site parking and free street parking removes a common source of stress for pet owners in a busy area, making the visit much smoother.
These features, validated by heartfelt customer stories, showcase a clinic that excels in both its niche medical field and its client service, making it a truly exceptional choice for exotic pet owners in Southern California.
Contact Information
For more information or to schedule an appointment for your exotic pet, the team at Exotic Animal Veterinary Center is ready to assist you. You can reach them at the following address and phone numbers:
- Address: 171 N Altadena Dr UNIT 120, Pasadena, CA 91107, USA
- Phone: (626) 405-1777
- Mobile Phone: +1 626-405-1777
The availability of both a standard phone line and a mobile number ensures that you can connect with the clinic with ease. As the clinic operates on an "Appointment required" basis, it is essential to call ahead to book your visit. This system helps them manage the specific needs of each patient and ensures that they can provide the dedicated time and attention that exotic animals often require. The convenient location and accessible contact information make the clinic a reliable and practical choice for pet owners across the region.
What is worth choosing
For California residents with exotic pets, choosing the right veterinarian is not just about convenience—it's about finding a life-saving expert. Exotic Animal Veterinary Center provides numerous compelling reasons for being the top choice for non-traditional pet owners. The most critical factor is their specialized and proven expertise. As one customer stated, this is a clinic that "really does treat" rabbits, a sentiment echoed by many who have been turned away or poorly served by general vets. This level of dedication is a "literal lifesaver." The commitment of the staff and doctors, exemplified by Dr. Labrecque's dedication to solving a difficult chronic issue, gives pet owners peace of mind that their beloved animal is in the most capable hands. Furthermore, the clinic's focus on compassionate and respectful care, from the front desk staff to the vets, creates a welcoming environment that reduces the stress of a vet visit for both the pet and the owner. Their transparent communication and willingness to sit down and explain test results make clients feel empowered and respected. While the cost may be higher than a general practice, the value received in expert care, dedicated service, and genuine love for animals is worth every penny. For these reasons, Exotic Animal Veterinary Center is an exceptional and highly recommended choice for pet owners in Southern California who want the best possible care for their unique companions.
Exotic Animal Veterinary Center Services
Animal Hospital
- Birds
- Bereavement Counseling
- Boarding And Grooming
- Castration Canine
- Compassionate Veterinary Care
- Day Urgent
- Emergencies Dental Procedures
- Exotic Pet
- Flea Treatments
- Intensive Care
- Large Animal
- Medical And Diagnostic
- Nutrition And Behavior Counseling
- Oral Exam
- Pain Management
- Pet Grooming
- Pet Microchipped
- Prescribe Medication
- rabbits
Exotic Animal Veterinary Center Details
From the business
- Identifies as women-owned
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Planning
- Appointment required
- Appointments recommended
Parking
- Free of charge street parking
- Free parking lot
- On-site parking
Exotic Animal Veterinary Center Photos










Exotic Animal Veterinary Center Location
Exotic Animal Veterinary Center
171 N Altadena Dr UNIT 120, Pasadena, CA 91107, USA
Exotic Animal Veterinary Center Reviews
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★ 5★ 4★ 3★ 2★ 1Fantastic vet office - I have always had a great experience from the moment I walk in the door through to follow up care. I have four rabbits with varying medical needs, and one in specific with a very strange and difficult to figure out chronic issue. Dr Labrecque has been incredibly dedicated and put a lot of time and effort, including reviewing research and calling other offices, to try to provide the best care for him and get to the root cause. The vets have always been clear, transparent, and patient - every appointment, they have sat down to show me all x rays and test results, explained everything they see and how they have come to their conclusions, and answered all of my questions. I have never felt they were impatient or annoyed and have always been treated with a lot of respect and given the chance to ask and talk about as much as I need. The reception staff and vet techs are gentle and kind with the bunnies and clearly provide a high quality of care. They make themselves incredibly available via phone and text, and have always been more than happy to answer my questions and concerns, no matter the frequency or time of day. I truly believe this is an office built on a genuine love for animals and a competent expertise, and it comes through constantly. They have been literal life savers for my babies, and I highly recommend them.
October 30 · Abigail FarisonThis is a hospital that can actually treat rabbits. The staff and doctors are nice and very knowledgeable about rabbits. The price is quite expensive compared to the hospitals I usually go to, but this hospital really does treat rabbits, not just examine them and tell me there's nothing they can do.
August 27 · Ratchanan HernandezI visited Exotic Animal Veterinary Center a few days ago. My 14yr old leopard gecko has been having shedding issues and her eye wasnt looking well..it was closed shut.Due to the fires, her appointment was moved to the following day and the staff promptly called me to reschedule which I admired. When I arrived the next day, I was immediantly set up into an exam room. The tech ( can't remember her name,sorry) was SO gentle with my gecko and she answered my questions. The doctor, Laurence Labrecque, came in shortly after and listened to my geckos heart rate. She gave me so much information that I wasn't even aware of! Dr Labrecque was extremely informative. My gecko was very stressed and the team patiently took her blood work and X-rays not to over stress her. I received discharge instructions in detail and my gecko is currently looking very well, both eyes are wide open and she's looking like her regular self! I am waiting for blood work results, but I must say the skill to have the patience with little animals such as leopard geckos is extremely impressive and I am grateful for this team. Thank you Dr Labrecque and team!Also, they have a texting system in place and I have asked a few questions which they have responded to. Awesome service and thank you all again for your patience with my little one.
January 12 · Paige S.Updated 2024: After requesting past records since we moved and now with a different vet these are the conclusions we have come to. Sari Kanfer is a great vet who knows how to take care of Exotics very well although we had issues with her staff and her notes on medical records. *We were most definitely scammed monetary wise and they made us pre-pay for appointments when we told them we were tight on money one month later. Emergency care totaled to be around $7,800 for our rabbit and we had trouble paying since we had to put it on credit cards per their recommendation or they wouldn't work on our rabbit. Our other vet said they only would've charged max $2,000 for the exact same services and care for G.I. Stasis. We read the patient notes and there are blatant lies and discrepancies as to what information they told us at the appointments and what they notated. Keeping us in the dark was obviously the goal but on the medical notes they have claimed to give us all the information. Yet the only time we got the clear patient notes and health info for our rabbit was when stated we had moved so we could no longer be cash cows. Overall we are disappointed as this lead to our rabbit having more health issues in the long run.*Previous Review before we moved Vet care: There are not enough words to say...THANK YOU for everything they do and have done for our bunny. Dr. Kanfer is hands down the best rabbit doctor I've ever come across. She is kind, prompt, very explanatory, understanding and goes beyond just being a normal doctor/vet she along with everyone on her team truly CARE about rabbits. She also wears a bunny necklace which we thought was the sweetest detail. Dr. Kanfer went as far as caring for our bunny who went into GI Stasis and took him for overnight care to her home with frequent updates during late hours when the emergency vet wouldn't. We almost lost our bunny but they did everything they could to communicate and treat him with the best level of care. We are so grateful and appreciate all the time we get to have with our bunny, he is binkying around our living room as I write this. They also have offered us resources the emergency care bill being high. We can not thank them enough for the love and care they've provided for our bunny and HIGHLY recommended this vet to any and all rabbit/exotic pet owners.
December 09 · Sierra DawnIn regards to a review about unfair vet prices and preying on pet owners. Veterinary care in general is expensive. My sons dogs ear infection cost him 750 dollars…an ear infection. This is a dog too keep that in mind not an exotic…of course exotic care will cost more their exotics. If you want to talk about preying on the owners… my experience with that cost me 8 months of vet visits and 2 surgeries costing over 3500 dollars only for this so called “rabbit vet” to tell me he doesn’t know what’s wrong. When just 1 visit with Dr. Silpa ( who is an amazing exotics vet) took one look into my little bunnies mouth and quickly diagnosed him with advanced dental disease. If I had taken my bunny there from the beginning over all I would have SAVED money. So it REALLY does matter to find a good QUALITY vet who knows what they’re doing to take care of your special friends.Fast forward 4 months my bunny has been a happy hoppy bunny and no more roller coaster rides for him thanks to Dr Silpa!
September 06 · Gabby Tinhaka
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