Mountain Avenue Animal Hospital Introduce
For California pet owners, finding a veterinary clinic that is both medically competent and genuinely caring is a top priority. The health and well-being of our furry family members depend on a reliable and professional partnership with our vet. This article provides an in-depth look at Mountain Avenue Animal Hospital, located in Ontario, CA, a facility that offers a wide range of veterinary services. We will explore its location, accessibility, and the comprehensive list of services it provides. While no veterinary practice is perfect for every single client, this guide will present a balanced, factual overview based on available public information, helping local residents in the Inland Empire make an informed decision about their pet's care.
Mountain Avenue Animal Hospital operates as a full-service veterinary practice, dedicated to providing primary pet care. The hospital's mission is to be a one-stop-shop for a variety of pet needs, from routine check-ups and preventative care to surgical procedures and boarding. The hospital is praised by some customers for its professional staff who work to "ease my highly anxious terrier" and for providing services in a "timely manner." A key feature noted by a satisfied client is the transparency around costs, with "prepay before, so you know the cost before your animal is seen." This open communication is often a crucial part of building trust with clients. The staff's helpfulness and professionalism are frequently highlighted, particularly their ability to make a visit a "positive experience."
Mountain Avenue Animal Hospital is situated at 1155 N Mountain Ave, Ontario, CA 91762, USA. Its location is a major convenience for residents of Ontario, Upland, and surrounding California communities. The hospital is easily accessible, located on a major thoroughfare, which simplifies the journey for pet owners.
The facility is designed with accessibility in mind, featuring a wheelchair-accessible parking lot to ensure that all members of the community can visit with ease. The availability of designated accessible parking spots close to the entrance adds a layer of convenience and safety for clients with mobility challenges. The hospital also provides a restroom for clients' comfort.
Mountain Avenue Animal Hospital offers a broad spectrum of services to meet the varied needs of a pet-owning family. The clinic's services cover routine, preventative, and specialized care.
- Primary Pet Care: Includes essential services like annual exams, routine checkups, and wellness visits for dogs and cats.
- Preventative Medicine: Offers heartworm prevention, tick prevention, and essential vaccinations, including rabies vaccines.
- Surgical Procedures: Provides various surgical services, with a specific mention of soft tissue surgery.
- Diagnostics and Lab Work: The clinic is equipped to perform lab work and other diagnostics to accurately assess your pet's health.
- Pet Boarding: Offers a safe and supervised environment for your pet when you need to be away.
- Additional Services: Other services may include pet grooming, as mentioned on their website, and a fully stocked in-house pharmacy for convenient access to medications.
The provided information also mentions services like continuing education and recruitment, which indicates the business's commitment to professional development and maintaining a skilled team.
Several key features and highlights contribute to the overall experience at Mountain Avenue Animal Hospital.
- Transparent Pricing: The practice of pre-paying for services ensures that clients are fully aware of the costs before any procedures are performed, fostering trust and preventing financial surprises.
- Professional and Caring Staff: As noted by customers, the staff is professional and dedicated to making both pets and their owners feel comfortable, especially in a high-anxiety situation.
- Appointments Recommended: Operating on an appointment-recommended basis helps to ensure that each patient receives dedicated time and attention from the veterinary team.
- Comprehensive Care Options: The wide range of services, from boarding to surgery, means that pet owners can rely on a single facility for many of their pet's needs.
- Accessibility: The wheelchair-accessible parking lot is a crucial feature that makes the hospital more convenient for all members of the California community.
These features underscore the hospital's commitment to providing a professional and client-focused environment.
For those in the California community looking to visit or contact Mountain Avenue Animal Hospital, here is the essential information.
Address: 1155 N Mountain Ave, Ontario, CA 91762, USA
Phone: (909) 986-4548
It is highly recommended to call ahead to schedule an appointment. This phone number provides a direct link to the hospital staff, who can assist with scheduling and answer any initial questions you may have about services or your pet's health.
For California pet owners, choosing the right veterinarian is a deeply personal and critical decision. Mountain Avenue Animal Hospital is a facility worth considering for its professional approach, transparency, and broad range of services. The positive experiences shared by customers, who praise the friendly staff and efficient service, highlight a commitment to providing a good client experience. The ability to handle everything from routine vaccinations to complex surgeries under one roof provides a level of convenience and continuity of care that is highly valued. While some past reviews raise concerns about certain diagnoses, the hospital's dedication to primary care and client communication, including its pricing transparency, remains a strong point. For those seeking a professional and accessible veterinary partner for their pet's health and wellness journey, Mountain Avenue Animal Hospital presents a reliable option for the residents of Ontario and the surrounding areas.
Mountain Avenue Animal Hospital Pet Supply
Veterinarian
- Adult Education
- Continuing Education
- Heartworm Prevention
- Hospital Management
- Hr Services
- Lab Work
- Marketing Support
- Operations & Clinical Support
- Pet Boarding
- Primary Pet Care
- Rabies Vaccines
- Recruitment
- Soft Tissue Surgery
- Tick Prevention
- Vet Practice
- Veterinary Services
- Vision Insurance
Mountain Avenue Animal Hospital Details
Accessibility
- Wheelchair accessible parking lot
Amenities
- Restroom
Planning
- Appointments recommended
Mountain Avenue Animal Hospital Photos










Mountain Avenue Animal Hospital Location
Mountain Avenue Animal Hospital
1155 N Mountain Ave, Ontario, CA 91762, USA
Mountain Avenue Animal Hospital Reviews
pricesbabyfurgroomingnursesjobinfectioncheck upbudgetwound
★ 5★ 4★ 3★ 2★ 1The staff there is professional and helped eased my highly anxious terrier on her way to the exam room. Services were done in a timely manner and well explained before anything was done. U prepay before, so u know the cost before your animal is seen. Thank you for a positive experience with my fur baby Ebony.
May 23 · Sondra EsquedaDon't let them blow you off when you have concerns. Blood work clear of elevated white blood cells is not the end all be all. My dog had a raging UTI and they treated the symptoms, watched his kidney function get worse, and never dug deeper than "no elevated white blood cells so it can't be an infection." For months. My concerns about incontinence was met with them throwing medication so he can hold it better at me and that made it worse and I had to discontinue the medication they swore would be neutral. I asked them point blank if they thought it was going to be a problem and they said take the medication, and it made it worse. I asked about a urinalysis or an ultrasound. They refused. He's old and it's just chronic. Wound up at Banfield in the Chino Spectrum the next day with the fresh blood work. They addressed all my concerns and actually did the urinalysis. He had a raging UTI and was pissing clear. Even with antibiotics, my dog only survived two months after that. He took a decline and had to be euthanized just after the new year. I have no doubt in my mind that if they had bothered to dig deeper beyond "well it can't be an infection his white blood cell is normal" and telling me a seven year old dog (large as he was) being incontinent was purely age related. They milked him for monthly blood work and watched his kidneys get worse and tried to sell me that there couldn't possibly be an outside cause.Additionally the guy vet was very rude when I brought in my kitten and very pushy about shots. My kitten came from the shelter and had already had his three rounds of shots and he was like no he still needs another round of shots and we'll give it to him here. I got the impression he hadn't even read the paperwork I filled out. Like he was insisting that the cat wasn't fully vaccinated and I'm like my guy they gave him a round of shots when he was in their care and then I went back with him for shots twice. His paperwork shows him getting all of his shots including rabies. I asked to only see the lady vet from then on.The lady was the one who handled everything for my dog, and she's the one I had initially trusted before she point blank refused to do any further testing when I directly asked about a urinalysis or ultrasound, saying "He's just old and it's chronic." She also didn't always seem to take certain concerns seriously when it came to my roommate's cat. I was with her in the exam room with her cat, and I watched her need to remind the vet of other concerns, or ask one of the other staff to check something the vet failed to.The staff there are good and friendly. My dog, who could sometimes be apprehensive around certain environments and strangers, really liked one of the ladies there. She did really good baby talk, such that my dog tracked her going past the exam room even when he was back with me. Environment was always clean. The main reason I still give them two stars after all this is because I feel like they did my Maltese with heart failure well. My experience with my late gsd mix and the kittens left me questioning why they're even vets in the first place. They will never see my new dog. I'd rather face down the emergency vet where my gsd mix was euthanized before I ever step foot in here again.Edit: You charged me 300 dollars a month to watch him die. Don't you dare make it sound like it's just normal difficulty with illness and death. I walked with Muffin for over a year in her terminal heart failure and I was still just a teenager. You made me pay 300 dollars a month to watch Riku die and did nothing further to diagnose the cause. You gave incontinence medication to a dog with a UTI and made things worse because you didn't bother the check, and flat out refused when I asked. "He's old and it's just chronic." Visited Banfield the next day and he has a raging UTI, where you had insisted an infection was utterly impossible. What further can you do? The damage was already done and he's been dead for sixth months. Why bother talking about it?Lowered to 1 star. Response was highly insulting.
August 06 · Alyssa GarciaI've been going here since the previous owners. Over 20 years. They do a great job taking care of my pooches, even my bunnies. They can get them in pretty quick if needed, and they are really affordable. Sometimes, going to the vet, you feel like going to the mechanic. What are they telling you that is needed that you're unaware of that will end up being a huge bill. If I take them in for an exam they get an exam. If I take them in for a possible ear infection, they don't end up telling me they need a new carburetor, lol. This is a great place and the staff is really nice.
May 24 · Rosa GomezGreat staff. Very attentive. The doctor was great and explained everything fully. This is our third cat we have brought to this clinic and will definitely be going back.
September 01 · Jennifer WellmanGreat customer service, the staff is really patient with my pet, very personalized, and friendly. Thank you for what you do.
June 23 · moon t
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