Petco Introduce
For New Yorkers, living in a bustling urban environment doesn't mean compromising on the well-being of our animal companions. In fact, places like Petco in Midtown Manhattan have become essential resources for city dwellers and their pets. More than just a simple pet supply store, the Petco at 991 2nd Avenue serves as a comprehensive pet care destination. It's a place where you can find everything you need to keep your pet happy and healthy, from premium pet food and toys to grooming and veterinary services. This two-story location is designed to cater to the diverse needs of New York's pet community, offering an extensive selection of products for dogs, cats, fish, birds, reptiles, and small animals. The convenience of having such a wide variety of options in one accessible location is a major plus for busy city residents who value efficiency and quality.
Petco's commitment to pet wellness goes beyond its products. The store provides a variety of on-site services aimed at supporting a pet's whole health. This includes professional grooming, low-cost vaccination clinics, and even training classes, making it a true partner in a pet parent's journey. By integrating these services into a single location, Petco streamlines the process of pet ownership and care. This holistic approach resonates with many New Yorkers who want a reliable, one-stop solution for their pet's needs. The store is known for its friendly and knowledgeable staff who are often praised in reviews for their helpfulness and expertise. Whether you're a long-time pet owner or new to the experience, the team is ready to provide advice on everything from selecting the right food to choosing the perfect toy. This focus on customer service creates a welcoming environment that makes every visit a positive experience.
The Petco store is conveniently located at 991 2nd Ave, New York, NY 10022, USA, placing it in the heart of Midtown Manhattan. Its central location makes it easily accessible for residents and workers in the surrounding neighborhoods, including Turtle Bay, the United Nations area, and beyond. For those traveling by car, paid street parking is available, which is a key consideration in a dense urban area like Manhattan. The store is also a quick visit destination, perfect for grabbing a bag of food on the way home or a last-minute pet supply. A strong emphasis on accessibility is evident in the store's features. The location has a wheelchair accessible entrance and a wheelchair accessible restroom, ensuring that all customers, including those with mobility challenges, can shop comfortably. With the addition of in-store Wi-Fi, the store provides a modern and convenient shopping experience for all visitors.
Petco offers an extensive array of services and products, catering to a wide range of pets and their specific needs. Their offerings are designed to provide a comprehensive solution for pet parents, ensuring that every aspect of a pet's health and happiness is covered. Below is a detailed list of the services and product categories available:
- In-store Shopping: A vast selection of products for dogs, cats, fish, reptiles, birds, and small animals across a two-story layout.
- Grooming Services: Offering full-service grooming for both dogs and cats, including baths, haircuts, nail trimming, and various add-on treatments.
- Pet Supply Store: A wide variety of pet food, treats, toys, beds, and other essentials.
- Reptile and Fish Store: Specializing in products for aquatic and reptilian pets, including tanks, filters, decor, and a selection of live fish, reptiles, and amphibians.
- Online Services: Providing the convenience of in-store pickup, curbside pickup, and delivery for online orders.
- On-site Services: Including a self-serve dog wash and a vaccination clinic.
The Petco store at 991 2nd Avenue stands out for several features and highlights that make it a premier destination for New York pet owners. These elements contribute to a convenient, comprehensive, and high-quality shopping experience.
- Extensive Selection: The store's two-floor layout allows for a vast inventory, offering more products than a typical neighborhood pet store, from specialized foods to unique toys and accessories.
- Convenience and Accessibility: With services like in-store pickup and delivery, as well as a wheelchair accessible environment, the store is built for the modern, fast-paced New York lifestyle.
- All-in-One Destination: The combination of retail products and on-site services like grooming and vaccinations means you can address multiple pet needs in a single visit, saving time and effort.
- Expert Staff: Customers often praise the staff for their friendly and knowledgeable service, particularly in specialized departments like aquatics and reptiles.
- Flexible Payment Options: Accepting credit cards, debit cards, and NFC mobile payments makes the checkout process quick and seamless.
For more information on products, services, or to inquire about specific items, you can contact the Petco store directly. Their team is ready to assist you with any questions you may have. The store is designed for quick visits, but for services like grooming, it's best to call ahead or book online to ensure availability.
Address: 991 2nd Ave, New York, NY 10022, USA
Phone: (212) 593-7213
For New Yorkers, choosing a pet store is about more than just finding a place to buy food. It’s about finding a reliable partner in your pet’s health and happiness. The Petco at 991 2nd Avenue is worth choosing for its exceptional convenience and comprehensive offerings. The combination of a massive product selection with essential on-site services creates a one-stop-shop that is difficult to beat in the city. The ability to grab food, get your dog a bath, and have a consultation about a new fish all in one trip is a major time-saver for busy professionals and families alike. The positive reviews from real customers, who rave about the store’s "amazing prices" and "excellent selection," further solidify its reputation as a top-tier pet supply destination.
The store's focus on customer service, with a friendly and knowledgeable team, ensures that every visit is a pleasant one. Whether you're a bird enthusiast, a cat parent, or a fish tank hobbyist, you'll find what you need and get the expert advice you're looking for. The store's commitment to being a central hub for all pet-related needs, from routine supplies to more specialized care, makes it an invaluable asset to the New York community. For anyone in Midtown Manhattan or the surrounding areas, this Petco location is the perfect place to ensure your pet is healthy, happy, and well-cared for.
Petco Details
Service options
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- Paid street parking
Petco Photos










Petco Location
Petco Reviews
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★ 5★ 4★ 3★ 2★ 1I visited petco Store on 2nd Ave in Manhattan and had a great experience! 🐾 They have amazing prices and so many products for birds and animals. If you have a cat or dog, this store is a must-visit — you’ll find everything you need and more. The store has two floors full of options. Highly recommended!
August 22 · Syed ali FayzanGreat location! We were able to purchase more fish and food to expand our community tank. Excellent selection and friendly service — highly recommend! 🐠✨
July 13 · Nikia ChavisEvery time we’ve taken our pup for grooming here, we get up charged for things we clearly didn’t ask for but more importantly the things we asked for were poorly done. On our last appointment, we added the nail buffing for our pup and they’re still sharp, just cutting them is not buffing it. Will be searching for a new groomer, definitely not worth the price.
June 22 · NeeshMiserable unhelpful manager. This reflected in the staff member having to radio her. After having a chat with a young lady on the check out. Higher authority was needed to answer my question. The cashier’s mood lowered.They have some large cats which are cute but I feel they need bigger cages at night.Dog training and grooming. Different floors for different prices. I visited late before closing because side I’d been to the store near 5th Ave and they didn’t have the size shoe I needed for our apartment dog.I won’t be back in a rush even though they have the biggest stock of aquatic selection I’ve seen for my puffa fish. All the fish looked healthy. Even the bettas in the tiny jars were active.Hopefully the atmosphere will have changed by my next visit.Second visit 3/29/2025.Several dead Betta fish. I took two upstairs and gave to staff who were apologetic. One stank so badly and had a stream of entrails? I’m surprised no one noticed as it was near one of the staff only doors. Cutest cats upstairs for adoption tended to by a female staff member. Male was also attentive as I had a query re ordering and he jumped to action to order the aquarium stone they didn’t have in stock.
March 30 · Ebony EvansUnfortunately, today’s experience was quite disappointing.I brought my puppy — a deeply loved and emotionally sensitive companion — for a bath and hygienic trim. When I returned, I was informed by Edgar that the service could not be completed because she was “too agitated.”There was no indication of a calm attempt to build trust, soothe her, or truly connect with her energy as a young and still-developing animal. Instead, I was simply told to return to the previous groomer.But she is a puppy. Puppies naturally require patience, emotional intelligence, and compassionate handling — not abrupt rejection. When someone chooses to work in pet care, especially with young or sensitive dogs, it’s important to recognize that this work carries emotional responsibility.If a professional feels overwhelmed, impatient, or under pressure, it’s far more ethical to take a break or pause the service — not to direct that tension toward the animal. It should not be the client who has to seek a different provider — but the provider who reflects on whether they are emotionally ready to do the job that day.Despite the poor experience, I still left a generous tip — not as validation, but as a gesture of basic respect. I only wish my puppy had received the same level of respect and care.This review is not meant to attack — it’s a call for reflection, empathy, and professionalism. Our animals cannot speak for themselves. We, as guardians, must speak for them.I truly hope this feedback contributes to improved service for others in the future.
August 07 · Fernanda S
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