Petland Discounts in Long Island City, NY: Your Local Pet Supplies and Specialty Store

Petland Discounts - LI City Introduce

In the bustling community of Long Island City, New York, finding a reliable and well-stocked local pet store is essential for every pet owner. Petland Discounts, located at 34-60 48th St, is a well-known name in the area, serving as a one-stop shop for a diverse range of pet needs. This particular location caters to a wide variety of animals, including dogs, cats, birds, reptiles, and tropical fish, making it a valuable resource for pet enthusiasts of all kinds.

The store's identity as a comprehensive pet center means it’s more than just a place to buy a bag of dog food. It's a place where you can find specialty items for your unique companions, from rare fish species to specific supplies for your scaly friends. The Long Island City location prides itself on its broad inventory, aiming to save local residents from having to travel to multiple stores to gather all their pet essentials.

Recent changes at the store, including new management, have brought a renewed focus on customer service and the quality of their livestock. The new manager has expressed a strong commitment to improving the customer experience, emphasizing a hands-on approach and a wealth of knowledge, particularly concerning saltwater and freshwater fish. This new direction aims to address past concerns and establish the store as a truly helpful and knowledgeable resource for the community. The manager has made a public promise to personally assist customers and ensure the staff is well-equipped to provide the best advice possible. This kind of dedication to customer satisfaction is a promising sign for the future of the store and its relationship with the local community.

For pet owners in Long Island City and surrounding neighborhoods, Petland Discounts offers a convenient solution for both routine purchases and emergency needs. While some products may be available at different prices online, the immediate availability of essential supplies, feeders, and live animals makes the store an invaluable resource. This is particularly true for those who need a last-minute item or prefer to see a product in person before buying it. The physical presence of the store allows for a more personal and immediate shopping experience that online retailers simply cannot replicate. The ability to ask questions, get advice, and interact with the products directly is a significant advantage.

This article will delve into the specifics of the Petland Discounts location in Long Island City, providing a comprehensive overview of its services, accessibility, and unique features. We'll explore what makes it a worthy choice for New Yorkers seeking quality pet supplies and live animals, taking into account the feedback from the community and the new management's stated goals.

Location and Accessibility

Petland Discounts is located at 34-60 48th St, Long Island City, NY 11101, USA. This location is conveniently situated for residents of Long Island City, Astoria, and other nearby Queens neighborhoods. The store is easily reachable by both car and public transportation. For those driving, the location is a short distance from major thoroughfares, making it a simple trip from various parts of Queens and beyond.

A significant feature of this location is its accessibility. The store has a wheelchair-accessible entrance, ensuring that all members of the community can visit without difficulty. This commitment to inclusivity is a positive aspect that makes the store a welcoming place for everyone. The convenience of the location, combined with its accessibility, positions Petland Discounts as a practical and user-friendly destination for all pet owners in the area.

For those using public transit, the store is accessible via several bus lines that run through the area. While not directly next to a major subway station, its location on 48th Street makes it a feasible walk or a quick bus ride from several points. This makes it a great option for the many New Yorkers who rely on public transportation. The local neighborhood context, with its mix of residential and commercial spaces, makes a quick trip to the store a regular part of a local’s routine.

Services Offered

Comprehensive Pet Supplies: The store offers a wide selection of products for various pets, including food, treats, toys, beds, carriers, and grooming products for dogs, cats, birds, and small animals.
Live Animal Sales: Petland Discounts provides a variety of live animals, including birds, reptiles, and tropical fish. The new management has stated a focus on improving the selection of livestock, with a particular emphasis on both saltwater and freshwater fish.
Specialty Animal Care: As a specialized store, it provides unique items for exotic pets like reptiles and fish, including specific food, lighting, heating elements, and tank decorations that are often difficult to find in larger, general retailers.
Custom Orders and Requests: The new manager has made a commitment to taking in customer requests for animals that are not currently in stock, depending on seasonal availability. They will make an effort to source specific animals or point customers in the right direction.
Expert Advice: The new management and staff are dedicated to providing knowledgeable assistance, especially concerning the care of tropical fish. This personalized guidance helps pet owners make informed decisions and provides support for their pet-keeping journey.

Features / Highlights

New Management and Renewed Focus: A major highlight of this location is the recent change in management. The new manager has publicly stated their commitment to improving the store’s quality and customer service, a direct response to past feedback. This forward-looking approach is a significant benefit for new and returning customers.
Expertise in Aquatic Life: The new manager has a great deal of knowledge on both salt and freshwater fish. This specialized expertise is a major plus for fishkeeping enthusiasts in the New York area who need reliable advice on their aquariums and livestock.
Diverse Selection of Pets: Unlike many general pet stores, Petland Discounts is a multi-type store that offers a wide range of animals. The variety of birds, reptiles, and tropical fish provides unique options for those looking for a different kind of pet.
Accessible Shopping Experience: The store is committed to being accessible to all, with a wheelchair-accessible entrance. This makes it a convenient and welcoming place for every member of the community to shop for their pet's needs.
Convenient Payment Options: The store accepts both credit and debit cards, offering flexibility and convenience for customers to make their purchases without needing to carry cash.

Contact Information

Address: 34-60 48th St, Long Island City, NY 11101, USA

Phone: (718) 937-9317

What is Worth Choosing

Choosing Petland Discounts - LI City is about more than just convenience; it’s about supporting a local business that is actively working to improve its service and quality. While some customers have had mixed experiences in the past, the new management’s dedication to providing a higher level of knowledge and care is a compelling reason to visit. The manager’s personal invitation for customers to reach out with concerns demonstrates a genuine commitment to the community and a desire to build a better reputation. This willingness to engage directly with customers and address their needs sets the store apart from a simple, impersonal retail chain.

Furthermore, the store's specialization in various animal types, from tropical fish to reptiles and birds, makes it a rare and valuable resource in the urban landscape of New York. Instead of a generic selection, you can find specific products and advice tailored to your pet's unique needs. The ability to request special orders and the staff's specialized knowledge, particularly in the aquatic department, are significant advantages for serious hobbyists and beginners alike. For New Yorkers who need a quick and reliable source for pet essentials or are looking to start a new pet-keeping hobby, Petland Discounts in Long Island City is a great place to start. It offers the benefit of a physical location for emergencies and provides a human connection that online shopping can never truly replicate. The store's newfound focus on customer satisfaction and quality makes it a promising choice for the local pet community.

Petland Discounts - LI City Details

Accessibility
Wheelchair accessible entrance

Payments
Credit cards
Debit cards

Petland Discounts - LI City Photos

Petland Discounts - LI City Location

Petland Discounts - LI City

New York Queens County Long Island City 48th Street

34-60 48th St, Long Island City, NY 11101, USA

Petland Discounts - LI City Reviews

An average rating of ★3.7 from 101 user reviews.

fishpricesmanagerknowledgejoblivestocksellphone

★ 5★ 4★ 3★ 2★ 1

This Petland store is just like any other. You get mixed prices, some are better than others and some are way worse than others. Some of the livestock is well priced but others are way overpriced. Most of their products for and livestock is not always tg he best deal to purchase here. You can go online and get better prices. For an emergency stop, this place will work for you. Staff wasn't even around to ask if they can help out on my visit. When I get to the register, no one was around. I had to wait for the person to finish putting up some inventory first so then he could take care of me. Due to staff and the counter experience, that's my reason for the 3 star rating.
June 03 · Jose R Lopez
The store is currently under new management. . I am the new manager and i have a great deal of knowledge on all salt water and fresh water fiah and pretty much everything We sell. So if you ever come to my store and. Feel your not being helped. They way you need. You can call any time. And. Ask to speak to me and i will help you. With what ever you need by directing the staff. Or speaking to you directly. And the live stock selection has greatly improved and we. Do take in request for animals we do not have in stock. Depending on the season and availability. But will make the effort. To get. You what you want and if we caint, Point you in the right direction !
December 06 · terrence tillman
I was really upset with the level of basic knowledge, empathy, and problem solving capabilities when it came to this location in reference to a purchase of an aquarium and inquiries in reference to the initial set up.When a family member wanted to surprise me with a mini set up in my new apartment in NY, he was very reliant on the staffs knowledge set to help make sure the initial set up was perfect. He was asking all of the right questions but rather than genuinely want to help, it seemed like all they wanted to do was sell him as much as possible . Before the tank was even established (an 8 gallon Nano tank) they sold him about 10 fish which they mentioned is okay. Anyone who works with fish and owns them knows you first HAVE to let the tank cycle and stabilize before introducing live fish. When you are finally ready to do so, you do it by adding a couple at a time (in this case 2-3 based on the tank size) , and not 10 right off the batOn top of that, when I brought in fish that died the same day, the manager refused to refund me and rather only gave me a credit to purchase future fish. I tried to have the credit applied to a couple of things that were needed to complete the initial set up that weren't mentioned by the staff (tank heater fir the tropical fish purchased for example) but they refused to do so. I tried to look past it and even went on to buy a stand for the tank. I purchased the stand and went home to try and complete the setup, but when I pulled the stand out of the box, it was all scratched and nicked up as if it was heavily used.The next morning I woke up , three more fish died and my wife and I had such a bad experience that we wanted to avoid this store at all costs so we were just going to count this all as a loss.After explaining this to my brother in law, who made the initial purchases, he suggested to call the corporate office (I would of done this first but I didn't know this was a corporation as I am from NJ)I gave a call to corporate the first chance I had and luckily they were able to educate the staff on the correct livestock return policy and apply the refund, credit me for the damaged tank stand that was originally sold to me, and speak to the district manager to ensure the staff is well educated on aquarium stocking protocol.At the end of the day, it wasn't about the money for me (which is why I wanted to avoid the store in the first place and just cut losses) it was much more about making sure that another customer doesn't have to go through what I did. More importantly it's to make sure more fish don't die in the hands of a customer for the stores lack of knowledge.An amazing gift idea turned into a temporary headache but now that everything is ironed out, the surviving fish are in a much better homeMy advice for anyone who reads this:Avoid this store for the lack of knowledge, overall quality of animal care (I've honestly never seen a store with fish in worse condition), empathy, and lack of urgency to want to helpIf this review helps one person in the future, I'm a happy manGood luckRespectfully,The voice for the fish who didn't make it
April 26 · Islam Elalem
I had to make an emergency trip to my local Petland today to drop off fish. The electricity on my city block was out. So I had a horrible night with my 6 aquariums. They took two of my large fish. An employee named Jonathan helped me. This guy went above and beyond in helping me and even called other stores to see about battery operated air supply pumps. I didn't even ask which was super sweet. He was extremely knowledgeable about my fish and he didn't just toss them in with others. If this guy is not manager I hope he makes it to management one day. This company would benefit from a mind like his.
August 14 · Nicole LoPresto
Great store for all your pet needs. Very good selection of tropical & other fish. The tanks are really beautiful & are well maintained. All the staff here are very helpful & friendly. I always enjoy stopping by.
December 22 · Des Clement