Petco

- 165 Bricktown Way Suite 1c, Staten Island, NY 10309

For pet owners on Staten Island and throughout New York City, having a reliable and comprehensive resource for all things related to their furry, scaly, or feathered friends is absolutely essential. Petco at 165 Bricktown Way is far more than just a place to buy pet food; it is a full-service pet care center designed to meet a wide array of needs for a diverse range of animals. From premium supplies and specialized products to on-site professional services like veterinary care and grooming, this location serves as a go-to destination for the local community. It is a place where convenience, expertise, and a genuine passion for animal well-being come together to create a truly invaluable resource for every New Yorker who shares their life with a pet.

The extensive nature of the services offered is what truly sets this Petco apart. As one customer enthusiastically described it, "Those places great. It's got baby city for the dogs who's got a hospital in there for the dogs. You got a vet in there for the dogs." This vivid description speaks to the comprehensive offerings available, from a dedicated grooming salon—the "baby city"—to the on-site veterinary services and animal hospital. The staff’s commitment to providing a supportive and professional environment is another key factor. A different review praised an employee named "Annie" for her exceptional customer service, noting her friendliness, professionalism, and willingness to go above and beyond to find solutions for a shopper’s needs. This level of personalized attention ensures that every visit, whether for a quick errand or a detailed consultation, is a positive experience.

The store's dedication to solving problems is also a notable feature. A customer who experienced a "snafu with the app" highlighted how the staff and a manager handled the issue with grace and efficiency, turning a potentially frustrating situation into a pleasant one. This willingness to work through technological challenges and focus on the human element of customer service is a testament to the store's strong management and professional team. The availability of on-site services, combined with the knowledgeable and caring staff, means that this Petco is not just a place to shop, but a trusted partner in the long-term health and happiness of your pets.

Located conveniently at 165 Bricktown Way Suite 1c, the store is easily accessible to residents of Staten Island and beyond. The address places it in a well-trafficked commercial area, making it a simple stop on your daily commute or weekend errands. The availability of on-site parking and a designated wheelchair accessible parking lot ensures that patrons can easily get in and out of the store without hassle. The commitment to accessibility extends to the store's interior, featuring a wheelchair accessible entrance and restroom, ensuring a comfortable and welcoming shopping experience for everyone. This focus on making the store a quick and easy visit for all pet owners underscores its role as a practical and dependable resource in the fast-paced environment of New York City. The location is strategically positioned to serve a wide residential area, and its modern amenities add to the overall convenience.

Services Offered:

• Pet store: A vast and varied selection of products for all types of pets, including food, toys, health supplements, and accessories.
• Pet supply store: An extensive inventory of general pet supplies for every need, from leashes and harnesses to bedding and crates for dogs and cats.
• Fish store: A comprehensive aquatics department offering both freshwater and saltwater fish, along with all the necessary supplies, including tanks, filters, and decor. One customer review specifically mentions "seawater," highlighting the store's focus on marine aquariums.
• Reptile store: Provides a selection of reptiles and amphibians, along with habitats, terrariums, specialized lighting, and food to support the well-being of these unique pets.
• Goldfish and Tropical fish store: Dedicated sections for different types of fish, ensuring a specific focus on the needs of both beginners and experienced aquarists.
• On-site veterinary services: The store houses a Vetco Total Care Animal Hospital, offering a wide range of services from routine checkups and vaccinations to more complex care. A customer review praised the "hospital" and "vet" on-site, confirming this vital service.
• Professional grooming: A full-service grooming salon where professionals provide baths, haircuts, nail trims, and other services to keep your pet looking and feeling their best. One review mentioned "baby city for the dogs," referring to this dedicated grooming and play area.
• Dog training: Classes and one-on-one sessions, as evidenced by a review praising a trainer named "Miss Eve," who provided invaluable guidance to a first-time puppy owner.
• Self-serve dog wash: An on-site amenity where pet owners can use professional-grade facilities to bathe their dogs, making at-home cleanups a thing of the past.
• Adoption Services: Partnering with local animal welfare organizations, the store hosts adoption events and provides habitats for adoptable pets, helping them find loving homes.

Features / Highlights:

• Comprehensive Pet Care Hub: Combines retail products with essential in-store services, including veterinary care, grooming, and training, making it a true one-stop shop.
• Flexible Shopping Options: Accommodates various customer needs with in-store shopping, curbside pickup, and delivery services.
• High Accessibility: Provides a comfortable and welcoming environment for all customers with wheelchair accessible entrances, parking, and restrooms.
• Modern Conveniences: Offers amenities like Wi-Fi and accepts various modern payment methods, including NFC mobile payments.
• Knowledgeable and Professional Staff: Customer reviews consistently praise the staff for their helpfulness, professionalism, and genuine care for pets.
• Specialized Departments: Features specific sections for fish and reptiles, demonstrating a depth of knowledge and product variety beyond typical pet supply stores.

Contact Information:

Address: 165 Bricktown Way Suite 1c, Staten Island, NY 10309, USA

Phone: (718) 569-3011

What is worth choosing Petco?

For any pet owner in New York, the decision of where to shop for pet supplies and services is an important one. Petco on Staten Island is a standout choice because it offers a truly integrated approach to pet wellness. The primary reason to choose this location is its unparalleled combination of convenience and comprehensive care. You can pick up a specific type of food, have your dog groomed, and even take them to a vet appointment, all in the same visit. This efficiency is a tremendous benefit for busy individuals and families. The fact that the store offers multiple ways to shop—from walking the aisles to ordering online for curbside pickup—further enhances its appeal as a convenient solution for modern life.

Beyond the logistics, the quality of the on-site services and the professionalism of the staff are what truly make this Petco worth choosing. The availability of a full-fledged veterinary hospital, a feature highlighted by a customer review, provides a level of care and security that is rare for a pet store. Similarly, the positive feedback on their grooming and training services shows a commitment to not just selling products, but also to supporting the overall health and behavior of your pet. The staff's demonstrated ability to handle a variety of situations with kindness and competence, from technical issues with apps to providing helpful product recommendations, reinforces that this is a business that genuinely cares about its customers and their pets. By choosing this Petco, you are opting for a reliable partner in your pet's life, a place that provides expert advice, essential services, and a welcoming environment, all designed to ensure that your beloved companion thrives.

Petco

165 Bricktown Way Suite 1c, Staten Island, NY 10309, USA