Repxotica, Inc Introduce
For New York City and Long Island residents with a passion for the scaly, slithery, or otherwise unique, finding a trustworthy and well-stocked reptile store is a top priority. Unlike traditional pet shops, a dedicated reptile store requires a specialized level of knowledge and care. Repxotica, Inc in West Islip has earned a reputation as a go-to destination for reptile enthusiasts, from first-time owners to experienced collectors. This article delves into what makes this particular pet store a favorite among its clientele, providing a comprehensive overview to help local users make an informed decision.
Repxotica, Inc is more than just a place to buy a pet; it's a hub of knowledge and community for reptile lovers. The owners and staff are consistently praised for their deep expertise, passion, and genuine care for the animals. They understand that a new reptile is a significant commitment, and they take the time to ensure every customer is fully prepared for the responsibilities of ownership. As one customer noted, they are so knowledgeable and trustworthy that they would seek advice from the staff before even consulting a veterinarian. This level of earned trust is a testament to their dedication and willingness to go "above and beyond" for their customers, even after the initial purchase. The positive atmosphere and the evident health of the animals are a stark contrast to the common negative perceptions of some pet stores, making Repxotica, Inc a unique and highly valued business.
Repxotica, Inc is located at 19 Udall Rd, West Islip, NY 11795, USA. While this location on Long Island might require a bit of a trip for those in the five boroughs, the journey is consistently described as being well worth the effort. The store is committed to accessibility, featuring a wheelchair-accessible entrance, parking lot, and restroom, ensuring a comfortable experience for all visitors. The store is designed for a quick visit, but the staff’s willingness to spend time answering questions makes it easy to stay for a while and learn. For payment, they accept credit cards, debit cards, and NFC mobile payments, providing a modern and convenient transaction process.
As a premier reptile and pet supply store, Repxotica, Inc offers an extensive range of products and services tailored to the needs of exotic animal owners.
- A wide selection of healthy and well-cared-for reptiles, including snakes, geckos, and more.
- A variety of supplies and equipment, from starter kits to advanced enclosures.
- An extensive selection of feeders, including live and frozen options, which are essential for many reptiles.
- Expert advice and educational support for both new and experienced owners.
- Personalized consultations to help customers choose the right animal for their lifestyle and experience level.
The glowing customer reviews of Repxotica, Inc highlight several key features that set it apart from its competitors. These are the qualities that have built a loyal and trusting customer base.
- Highly knowledgeable and personable staff who are genuinely passionate about reptiles.
- A rare and refreshing level of honesty; the staff will be realistic about care requirements, including if an animal is defensive or has more difficult needs.
- The exceptional health and cleanliness of the facility and all the animals within it.
- Willingness to spend significant time educating customers, even if they are not making a purchase that day.
- A strong commitment to customer satisfaction even after a purchase is made, as seen in the follow-up advice and support.
- Their ability to remember specific customers and their animals, which creates a personal and welcoming atmosphere.
- The trustworthiness of the business, which is highly valued in an industry where some pet shops have poor reputations.
For anyone ready to visit or contact the store, here is the information for Repxotica, Inc.
Address: 19 Udall Rd, West Islip, NY 11795, USA
Phone: (631) 482-9500
For New York City and Long Island reptile enthusiasts, Repxotica, Inc is an exceptional choice. In an industry where trust and expertise are paramount, this store has consistently proven its value. One of the most compelling reasons to choose this store is their unwavering commitment to the well-being of the animals and the success of the owners. A customer's update months after a purchase, detailing how the staff took time to educate them on future animals without expecting a sale, is a powerful testament to their integrity. This kind of dedication builds a business on trust, not just transactions.
The clean facility and the healthy appearance of all the animals are crucial indicators of their ethical practices. For anyone who has heard "horror stories" about other pet shops, this is a place that offers peace of mind. The staff’s willingness to honestly discuss the care requirements of a reptile, including difficult temperaments, ensures that customers are prepared for the reality of pet ownership. This transparency helps prevent animals from ending up in unprepared homes and ultimately benefits both the pet and the owner. The long journey for some customers, who travel just for feeders, speaks volumes. For anyone looking for a reptile or simply seeking expert advice and supplies, bypassing the long search and going straight to Repxotica, Inc is the best decision for a positive and rewarding experience.
Repxotica, Inc Details
Service options
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Repxotica, Inc Photos










Repxotica, Inc Location
Repxotica, Inc Reviews
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★ 5★ 4★ 3★ 2★ 1I love this place. Owners and workers are very knowledgeable and down to earth. They gave me some really good advice for our crested gecko. I didnt buy dart from repxotica. But I do get my food for him there since the place i bought ours at went ouf of buisness. They have a nice variety of supplies and very friendly.
March 26 · sassy katThis place is the best of the best. Every member of the staff is not only super knowledgable but also really kind and personable and will take the time to answer all of your questions and go above and beyond to help you. I’ve been wanting a snake for a few years but I am distrustful and couldn’t find someone I felt was reputable. I’m kind of a hater of pet shops in general but this place is like no where else. Facility is so clean, animals ALL look healthy and are clearly well cared for, staff isn’t just a bunch of randos- they are all super brilliant with phenomenal customer service skills. I couldn’t be happier with my experience and my new sweet snake and I will definitely be back for more in the near future. If you’re looking save yourself the time and go straight here. You’re not gunna find somewhere better trust me I’ve looked. Thank you to everyone who helped me!!! I love my snake so much!!!! 😊😊 You’re all the best!!**several months later update*** This place is really above and beyond even after you’ve purchased your animal. My boyfriend and I are moving soon and will have more space and would like to have a larger reptile collection but aren’t totally set on which species we want to add to our collection. Knowing we were only there to buy feeders and wouldn’t be purchasing any animals that day they STILL took the time to educate us about the different species we were interested in, showed us pictures of dream set ups, were realistic about care requirements and really spent so much time helping us figure out what animals would be a good fit for us going forward. The young woman with split dyed hair is not only incredibly friendly but so knowledgeable. If my animal had any issue I would go to her before I’d go to a vet. She even remembered the name of the snake she sold me months ago which was super sweet. I made the mistake of going somewhere closer to where I live just to get some feeders and they were rude, tried to push an animal on us that we were not interested in or prepared for and it was just overall a crappy experience. Even if repxotica is a little far from you it’s worth it to make the trek even if you’re just going for feeders. I trust them with my animals lives and well beings and to help me figure out what my next animals will be because they earned that trust and have earned my business. They won’t lie to you ever either which I super appreciate. If an animal is defensive & has more difficult care requirements they will tell you & help you prepare to properly care for that animal if you remain interested. This is such a lengthy review not only because the staff deserves it but because people deserve to know who they’re dealing with. There are so many horror stories out there about other reptile & pet shops in general and I spent so much time looking for a place I felt I could trust that I feel writing this could help someone not waste their time checking everywhere out, not end up with a sick animal or one they’re not prepared to care for, and not waste their money supporting a business that does not care about them or the wellbeing of their animals. I can not praise this place enough. Every animal I get going forward will be from here. Shout out to the staff for your patience answering all my questions and always being so kind and welcoming and sharing your extensive knowledge. You guys are rock stars!! The best of the best!! Thank you so much!!! My life is so much better because you guys helped me pick the perfect first snake for me and he has brought so much joy to my life. I very much look forward to giving you more of my money hahahah thanks again so much!!!
August 01 · K CThey really know there stuff. The owner and the people that work there are amazing. They really helped us take care of my daughters bearded dragon. Unfortunately we didn't know about them until after we purchased our bearded dragon, but so happy we found them and now getting another one from them. They are super knowledgeable, patient and kind. We travel 30-45 min just to go here and its definitely worth it!
August 12 · Cheryl SchwartzHands down best reptile shop around and I’ve been to a few and this is my favorite everyone there is so friendly and knowledgeable. They helped me with any question I had about my beardie
September 03 · Valentina MirasolaMy daughter and I can’t say enough good things! Today was our first experience. The trip was fast, insightful and easy. Their beardies are bred in store all looking healthy and happy. Repxotica also breeds their own live feed is which is night and day in contrast to what the big box stores pump out.I will be back once a week for the live feed.Support your local small business.Highly recommended - thank you!
December 22 · Joe Bonomo
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