Petco Introduce
For pet owners in New Jersey, finding a reliable and comprehensive resource for all their animal care needs is essential. The Petco in Middletown Township is a one-stop-shop that has become a staple for residents in the area. This location is more than just a place to buy pet food; it's a full-service destination that offers a wide variety of products and services designed to support a pet’s complete health and happiness. From extensive selections for dogs, cats, and aquatic life to professional grooming and on-site services, this Petco provides a level of convenience and expertise that is invaluable to the modern pet owner. This article will explore what makes this specific store a go-to choice for the New Jersey community, highlighting its location, impressive range of services, and the exceptional features that set it apart.
What sets the Petco in Middletown apart is its commitment to not only providing a vast inventory but also delivering exceptional customer service. As a customer review highlights, the staff's dedication and pleasant demeanor, exemplified by an employee named James, make the shopping experience a true pleasure. James's patience and willingness to find a comparable item when the specific product was out of stock showcases the team's commitment to going the extra mile. This level of personalized service creates a welcoming and supportive environment where customers feel heard and valued. Similarly, the praise for the grooming department points to a high standard of care. The groomers are described as "sweet & accommodating," and the reviewer noted that they were able to provide early morning appointments for a dog that was not friendly with other dogs. This flexibility and understanding demonstrate a genuine concern for both the pets and their owners. This focus on a positive, accommodating experience is a key reason why local residents return to this location again and again.
The store is also known for its comprehensive approach to pet wellness. They understand that a pet’s needs extend far beyond just food and toys. This is why they offer a range of on-site services, including grooming and more, making it simple for pet parents to manage multiple aspects of their pet's health in one visit. We will delve into the details of these services, from professional grooming to a wide selection of supplies for various pet types, to show how this location truly lives up to its reputation as a trusted resource in the New Jersey pet community.
The Petco in Middletown Township is conveniently located at 1391 NJ-35, Middletown Township, NJ 07748, USA. Its prime location on a major highway, Route 35, makes it easily accessible for residents throughout Middletown and the broader Monmouth County area. For customers driving, accessibility is a key factor, and this location is well-equipped to handle it. The store features a **wheelchair accessible entrance**, a **wheelchair accessible parking lot**, and a **wheelchair accessible restroom**. This comprehensive approach to accessibility ensures that all customers, regardless of mobility challenges, can navigate the store comfortably and with ease. The easy-to-find location and convenient parking make it an ideal spot for a "quick visit," as a customer can quickly get in and out with their needed supplies. The combination of a central location and thoughtful accessibility features makes Petco a practical and stress-free destination for New Jersey pet owners.
The location's position on Route 35 also makes it a known landmark, simplifying the journey for both long-time residents and first-time visitors. Its accessibility means that you can easily swing by on your way home from work or while running other errands in the area. The well-maintained and accessible facilities, including the restrooms, further enhance the customer experience, providing a welcoming and comfortable environment. This attention to detail shows the store's commitment to making every visit a positive one. The fact that they offer Wi-Fi is another small but helpful amenity, especially for customers who might need to look up product information or wait for a grooming appointment. This blend of practical convenience and customer-focused amenities reinforces the store’s role as a trusted local resource.
Petco in Middletown Township offers an impressive range of services that cater to the diverse needs of pet owners. As a comprehensive pet store, it provides not only products but also on-site services that contribute to a pet's overall well-being. Based on available public data and reviews, the services offered include:
- Grooming Department: A highly praised full-service grooming salon for dogs, with services like baths, haircuts, nail trims, ear cleaning, and more. The staff is known for being sweet, accommodating, and great with all types of dogs, including those who are not dog-friendly.
- Curbside Pickup & In-Store Pickup: Convenient options for customers who prefer to shop online and quickly retrieve their items without entering the store or waiting for a delivery.
- Delivery Services: Petco offers delivery to your home, making it easy to get large or heavy items like pet food and litter brought right to your door.
- Onsite Services: The store provides on-site services, which can include things like a self-serve dog wash, dog training, and pet adoptions in partnership with Petco Love and local animal welfare organizations.
- Pet Supply Store: A wide inventory of supplies for various types of pets, including dogs, cats, fish (freshwater and tropical), and reptiles. The store is noted as a pet supply store, fish store, goldfish store, reptile store, and tropical fish store.
- Expert Staff: Employees are known for being patient, polite, and helpful, going out of their way to assist customers in finding the right products.
The comprehensive nature of these services makes Petco a true one-stop-shop. A pet owner can get their dog groomed, pick up their regular food supply, and even explore pet adoption options all in one convenient visit. The flexibility of having delivery, in-store pickup, and curbside options caters to every type of schedule and preference. The specialized nature of the store as a "tropical fish store" or a "reptile store" means that customers with these unique pets can also find the specific supplies and expertise they need, making this location a valuable resource for a wide range of hobbyists and pet parents.
The Petco in Middletown Township is known for several key features and highlights that set it apart from other pet stores in the region:
- Exceptional Customer Service: The staff is consistently praised for their patience, politeness, and willingness to help, going the extra mile to assist customers in their search for products.
- Accommodating Grooming Services: The grooming department is a major highlight, with staff who are not only talented but also accommodating, offering flexible appointment times and a caring approach to pets with special needs.
- Comprehensive Inventory: As a destination for supplies for dogs, cats, fish, and reptiles, the store offers a broad range of products, eliminating the need to visit multiple specialty shops.
- Convenience & Accessibility: With **curbside pickup**, **delivery**, and a **wheelchair accessible** facility with **free Wi-Fi**, the store is designed for modern convenience and inclusivity.
These highlights, validated by real customer feedback, demonstrate the store's commitment to providing a superior customer experience. The ability of the staff to make a customer feel valued, as seen in the review about James, is a powerful tool for building loyalty. The positive reputation of the grooming salon shows a high standard of professional care. The combination of a vast inventory with convenient services and a focus on accessibility ensures that the store meets the diverse needs of the New Jersey pet community in a truly comprehensive way.
For more information, or to visit this trusted pet care destination, you can use the following information:
Address: 1391 NJ-35, Middletown Township, NJ 07748, USA
Phone: (732) 671-6815
What is worth choosing Petco in Middletown Township? The decision to shop here is a choice for convenience, expertise, and a comprehensive approach to pet wellness. Unlike stores that only focus on one area, this Petco provides a holistic solution for all pet needs, from food and supplies to professional grooming and on-site veterinary services. The staff's dedication to customer service, as highlighted by multiple positive reviews, ensures that every visit is pleasant and productive. The store’s commitment to accessibility and modern conveniences like curbside pickup and delivery makes it a perfect fit for the busy lifestyle of New Jersey residents. By choosing Petco, you are not only getting the products you need but also gaining a valuable partner in your pet's health and happiness. Its ability to provide both a vast selection and a personal, caring touch is what makes it a premier destination for pet owners in the region.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Petco Photos










Petco Location
Petco
1391 NJ-35, Middletown Township, NJ 07748, USA
Petco Reviews
groomingemployeescashiersalesdog foodtoysjobknowledgebagdiscounts
★ 5★ 4★ 3★ 2★ 1I just love the grooming department here! The girls are so sweet & accommodating. My dogs are always so clean when they come home & I never had any issues! My previous dog was not dog friendly and they have early morning appointments which I really appreciate when trying to avoid other dogs. Love them!
May 23 · Alaina YorksJust left Middletown store looking for a particular chew toy. I cannot say enough positive things about James. He was patient, polite and a real pleasure to deal with. Didn't have exactly what I wanted, but he took the time to find something comparable.He's a fine representative of your company!
July 18 · Marie McgowanI come to this location to bounce ideas off of the very knowledgeable Logan who works in the fish department. My husband and I always leave with something. Logan, your always helpful and much appreciated. Keep up the good work. Thank You Logan.
August 19 · Stephanie ColeI’m a regular customer at Petco, but today I had a very disappointing experience. I urgently needed to use the restroom, but as I tried to enter, an employee walked out and immediately told me it was “closed.” I didn’t quite understand — if staff can use it, why is it closed to customers? When I asked the manager, she gave me an odd explanation about the toilet being clogged with paper towels, which seemed more like an excuse than a real reason. As a loyal customer, I find this unacceptable and unprofessional. Customers should be treated with respect and offered basic facilities. Very disappointed today.
May 17 · Mixa comuaOn 3/30/25 at around 5:00pm, I came in to this Petco in Middletown, NJ and nearly decided to buy the product that I was looking for elsewhere. I had changed my mind and decided to give Petco my business after experiencing outstanding customer service from John and another gentleman who’s name I didn't get. If these men are not currently managers, they should be. They both demonstrated excellent knowledge of Petco’s products and know how to make a customer feel cared for. The gentleman whose name I didn't get gave my dogs treats and I overheard him explaining to another customer how to properly care for the pet they were interested in purchasing. John demonstrated excellent leadership skills by going above and beyond what was required of him when he explained in depth why it was better to purchase at Petco. My message to the managers - please accommodate these associates accordingly.
March 31 · Mario Justiniano
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