Petco Introduce
For pet owners in the Seattle area, having a reliable and well-stocked resource for everything from daily essentials to specialized services is a true necessity. While many local businesses cater to niche markets, Petco on Holman Road NW stands out as a convenient and comprehensive destination for a wide array of pet needs. This location offers the benefits of a large, well-organized retail chain while also delivering a level of personal service that has earned it a loyal following. It is a go-to spot for residents of neighborhoods like Greenwood, Ballard, and Crown Hill, who value its extensive selection, professional services, and helpful staff. This article will provide a detailed look at what makes this specific Petco location a trusted partner in pet care for so many families in the Washington region.
Petco is a nationally recognized name in the pet industry, but the experience at each individual location is what truly matters to local customers. The Holman Road NW store has garnered a reputation for its exceptional customer service and the dedication of its team. Customer reviews highlight this, with specific shout-outs to team members like Rebecca, the manager, who provides "amazing" advice for senior pets, and Melissa, a groomer who has been trusted by her clients for years. This personal touch dispels any preconceived notions about chain stores being impersonal and demonstrates a genuine commitment to the well-being of the pets and their owners. The staff's kindness, expertise, and willingness to go the extra mile are a major reason why many residents, who were initially "reluctant to go to a chain," have become loyal patrons.
Beyond the excellent customer service, this Petco location is a true one-stop-shop. It caters to a diverse range of pet types, from dogs and cats to fish, reptiles, and birds. Its robust grooming services are a major draw, with many customers raving about the skill and kindness of the groomers. The store also provides a variety of other on-site services, including dog training and Vetco vaccination clinics. This multi-faceted approach to pet care allows customers to handle multiple errands in a single visit, from stocking up on food to getting their dog a professional grooming session. This convenience, combined with the personal and expert service, makes the Holman Road NW Petco a valuable resource for the community.
The Petco store is conveniently located at 8728 Holman Rd NW, Seattle, WA 98117. This address places it at a major intersection, making it easily accessible for residents of surrounding neighborhoods like Greenwood, Crown Hill, and Ballard. Its location on a well-traveled road ensures that it is a practical and straightforward destination for a quick stop during a busy day.
The store is designed with a high level of accessibility to ensure a comfortable visit for all customers. It features a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. These thoughtful amenities, combined with a layout that is optimized for a "quick visit," make it easy to navigate the store and find what you need without hassle. The availability of Wi-Fi is another convenient amenity for customers who may want to quickly look up product information or manage their online orders while in the store. This focus on convenience and accessibility contributes significantly to the store's positive reputation.
Petco offers a wide variety of products and services, making it a comprehensive destination for all pet needs.
Pet Supplies and Food: The store is a major retailer of pet food, including specialized diets, as well as a vast selection of supplies for dogs, cats, fish, reptiles, and birds. This includes everything from leashes and toys to tanks and habitats for aquatic life.
Professional Grooming Services: A key service at this location is the full-service dog and cat grooming salon. Petco-certified stylists provide a range of services from baths and haircuts to nail trims, with a focus on a gentle and positive experience for the pet.
In-Store Services: The store provides on-site services such as dog training classes and Vetco vaccination clinics. This allows pet owners to get professional help and essential veterinary care in a familiar and convenient location.
Aquatic and Reptile Supplies: Beyond standard pet supplies, this Petco is a specialized resource for aquatic and reptile hobbyists. They offer a variety of tropical fish, goldfish, reptiles, and all the necessary equipment and supplies, from tanks and filters to live plants and decor.
Convenient Shopping Options: The store offers multiple ways to shop, including in-store shopping, in-store pickup, curbside pickup, and delivery, making it easy to get pet essentials regardless of your schedule.
The Holman Road NW Petco stands out for several key features and highlights that enhance the customer experience.
Exceptional Staff and Expertise: The most significant highlight is the friendly, knowledgeable, and caring staff. As noted in reviews, team members like Rebecca and Melissa provide expert advice and compassionate service that builds trust and loyalty, making the experience feel personal despite it being a chain store.
High-Quality On-Site Services: The grooming salon is highly recommended by customers, with praise for the skill and kindness of the groomers. This professional service is a major draw and a source of repeat business.
Comprehensive Inventory: The store's wide range of products, including specialized items for fish and reptiles, makes it a one-stop-shop that saves customers time and effort. The extensive selection ensures that most pet owners can find what they need in one visit.
Accessibility and Convenience: With wheelchair-accessible features, Wi-Fi, and multiple shopping options like delivery and curbside pickup, the store is designed to be as convenient and accessible as possible for the modern pet owner.
For those in the Washington region looking for a reliable pet store, here is the contact information for the Petco location on Holman Road NW.
Address: 8728 Holman Rd NW, Seattle, WA 98117, USA
Phone: (206) 784-0524
When choosing a pet store, the decision often comes down to balancing convenience with quality and service. For residents of Washington, and specifically Seattle, this Petco location is a compelling choice that offers the best of both worlds. It is worth choosing because it provides the comprehensive selection and competitive pricing of a major retailer, combined with the personalized and compassionate service of a trusted local business. The high praise for the staff, particularly in the grooming and advice departments, demonstrates that this store is committed to building relationships with its customers and their pets.
The added convenience of a wide range of on-site services, from grooming to vaccinations, makes it an efficient and valuable resource for busy pet owners. The store’s accessibility features and various delivery and pickup options further enhance its appeal as a practical and reliable destination. In short, by choosing this Petco, you are not just getting a place to buy supplies, but a partner in your pet’s overall wellness journey, all within a welcoming and convenient location.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
8728 Holman Rd NW, Seattle, WA 98117, USA
Petco Reviews
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★ 5★ 4★ 3★ 2★ 1This location has become my go-to spot for all things pet care! The staff here are always friendly and helpful, and the location is super convenient. I take my dog here for grooming regularly and it’s always a great experience.The manager, Rebecca especially deserves a shout-out—she’s amazing with advice and recommendations, especially for my senior pup. It’s clear she really cares, and that makes all the difference. Highly recommend this location.
August 26 · Mark AnthonyThe best dog grooming, the best customer service. I was initially re reluctant to go to a chain but they're outstanding. Melissa has been grooming my Pom Jordan for years and not only is she a fantastic groomer, but she's super-kind and my dog loves her. I've recommended Melissa to some of my neighbors and now she grooms their dogs and they rave about her, too. Highly recommend.
August 12 · Litsa DremousisOn August 28 2025, I came into this Petco at approximately opening time around 9:00AM. This is the second time I found defected or damaged dog food cans being sold at this Petco location. The last few times I came in here, the workers make snarky comments behind the customers back after they leave the store. I Will not be coming back to this location.
August 28 · Douglas SongI've been coming to this Petco for around 10 years and for the last 4 years I come every week to get a mouse for my snake. Most of the staff is very friendly and kind. Rebecca, Matt and Gena are always a joy to see. They recognize me, are extremely knowledgeable and are very kind. This stores manger on the other hand, Justin, is not. He's stand offish, sexist and just rude. One week I went up to him and asked if he could help me get a mouse and he said "I guess, let me finish all these first". I then proceeded to wait 20 minutes and he never came back so I had to go find someone else. If I have to talk to him it's very uncomfortable. If I come in to get a mouse and he is there, I will sometimes leave and come back another day.
August 05 · Kirsten GronvoldThis is a customer service review. It is not a review of the store nor of the products sold there. Initially, this would have been a 1 star review because of the way our daughter was treated when she called the store. She came home with a small wild animal that had likely ingested rat poison and was desperate to save it. A friend (and vet) told her that vitamin K1 was often used to counteract the poison. Because our daughter is painfully shy and struggles with social anxiety, we’ve been encouraging her to make phone calls to stores to ask questions when she can as a way to bolster her confidence. It’s been a great experience so far (everyone she’s called at the hardware store and the like has been really kind and helpful). But tonight, when she called Petco and nervously explained that she was wondering if they sold vitamin K1 to counteract rat poison, the person with whom she spoke was dismissive and unkind. Rather than try to understand what this soft spoken child was trying to say, he simply told her she needed to call a doctor and rushed her off the phone. Worried that his use of the word “doctor” (rather than vet) meant that she had somehow given the erroneous impression that a human had been poisoned, she called back to explain the situation. The Petco employee condescendingly opened the conversation with “Hello, you called us a minute ago. We have caller ID, you know.” That comment about caller ID was enough to scare our shy girl, but then, when she tried to explain that she was calling about an animal that had ingested rat poison, not a human, he rudely repeated that she needed to take whoever had been poisoned to a doctor or vet and then hung up on her.The only reason I am giving this store 2 stars instead of 1 is because when I called back (they answered the phone “Hello again” by the way) and introduced myself as the mother of the young girl who was now weeping over the interaction she had just had with one of their staff, Matt (the manager on duty) was relatively quick to apologize. And while I didn’t appreciate his explanation that they had “lots of prank callers,” (I don’t care how many prank calls you get, you need to remain professional) I am choosing to believe that when they heard the word “rat poison” they wanted our daughter to seek medical help.In the end, though, all this Petco really did was upset a child who was trying to save a wild animal. In so doing, they angered one of the fiercest animals around: a mom.Instead of taking 3 minutes to kindly listen to our daughter and explain (1) that they didn’t sell vitamin K1 and (2) that she should seek medical help for poisoning, they ended up spending 10 minutes on the phone with an irate parent and got saddled with a cruddy review.There are a lot of very valid reasons why a customer would need to call back. Next time, Petco, be nice.
April 27 · Sarah Parker
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