Banfield Pet Hospital Staten Island, NY: Your Pet's Wellness Partner

Banfield Pet Hospital Introduce

In the bustling borough of Staten Island, New York, finding a reliable and compassionate veterinary partner for your beloved pets is a top priority. Banfield Pet Hospital, located on Hylan Boulevard, has become a go-to destination for many pet owners, offering a wide range of services to keep your furry, finned, or scaled family members healthy and happy. This is a full-service animal hospital and veterinary pharmacy that takes a comprehensive approach to pet care, focusing on everything from preventive wellness to addressing complex medical needs. The atmosphere is designed to be welcoming and reassuring, with staff who are praised for their friendliness and genuine love for animals. Whether you are bringing in a new puppy for its first check-up, managing a chronic condition for an older cat, or simply need advice on nutrition, Banfield Pet Hospital is equipped to provide the care and support you need. While individual experiences may vary, the hospital's overall mission is to promote responsible pet ownership and proactive health care, which is a key reason many New Yorkers trust them with their pets' well-being. This facility is a vital part of the Staten Island community, serving as a reliable resource for pet health and wellness.

Banfield Pet Hospital is conveniently located at 2656 Hylan Blvd Ste 240, Staten Island, NY 10306. Its position on Hylan Boulevard makes it easily accessible for residents across Staten Island and is a central point for pet owners in the area. The hospital understands the importance of accessibility for all clients and their pets. It features a wheelchair-accessible entrance and a dedicated wheelchair-accessible restroom, ensuring a comfortable visit for everyone. While appointments are required or at least recommended to ensure you receive timely service, the location is set up for efficiency. The hospital's location is straightforward to find, and its presence within a larger commercial area makes it a convenient stop during your daily errands. This commitment to physical accessibility and planned visits contributes to a smooth and stress-free experience for pet owners, allowing them to focus on what matters most: their pet's health. The hospital's accessibility features demonstrate its dedication to serving the entire community, making it a welcoming and inclusive space for all New York pet families.

As a full-service veterinary hospital, Banfield offers a wide array of medical and wellness services for a variety of animals, from dogs and cats to small animals. The services offered are extensive and cover every stage of a pet's life. These include:

Comprehensive exams: These regular check-ups help to monitor your pet's health and catch potential issues early.
Vaccinations: Essential for preventing a variety of diseases, with vaccines tailored to your pet's needs and lifestyle.
Spays and neuters: Routine surgical procedures for population control and a range of health benefits.
General surgery: For a variety of medical conditions that require surgical intervention.
Digital radiography and ultrasonography: Advanced diagnostic imaging to help identify health issues.
General dentistry: Essential for maintaining your pet's oral health.
End of life care: Providing compassionate and supportive care for senior pets.
Parasite control: Protecting your pet from fleas, ticks, heartworm, and other parasites.
Nutrition advice and behavior advice: Expert guidance to help you make the best choices for your pet's overall well-being.
Coat and skin care treatment and medical grooming: Addressing specific dermatological issues.
Microchipping: A crucial service for pet identification and safety.

These services are often packaged into their Optimum Wellness Plans®, which are designed to make preventive care more accessible and affordable for pet owners. The plans include wellness exams, vaccinations, and other services, tailored to a pet’s specific age and health needs. The hospital's focus on preventive care is a key part of its philosophy, aiming to keep pets healthy before serious issues arise.

Banfield Pet Hospital has several features and highlights that make it a notable choice for pet owners in New York. While the experiences can be varied, the hospital's core strengths are frequently mentioned in customer feedback and public data. These highlights include:

Comprehensive Care: The hospital provides a vast range of services, from routine check-ups and vaccinations to more complex surgical procedures, making it a one-stop-shop for most pet health needs.
Focus on Preventive Care: The hospital's emphasis on wellness plans helps pet owners budget for and prioritize their pets' health over the long term, which can lead to a happier and healthier life for the animal.
Friendly and Welcoming Staff: Many customers praise the staff for their kindness and warmth. One review highlights that the staff is "super friendly," and that the dogs themselves "always seem excited to visit."
Advanced Diagnostic Tools: The availability of digital radiography and ultrasonography allows for quick and accurate diagnosis, which is crucial for effective treatment.
LGBTQ+ Friendly: The hospital identifies as LGBTQ+ friendly, which contributes to a welcoming and inclusive environment for a diverse clientele.

It's important to note that while some customer experiences have been less than ideal, such as communication issues or a perceived lack of empathy, these reviews often come with the caveat that the staff is generally kind and that these specific incidents may be learning opportunities. For many customers, the positive aspects, such as the comprehensive care and friendly staff, outweigh any isolated negative experiences, making the hospital a trusted part of their pet care routine.

To connect with Banfield Pet Hospital on Staten Island, you can find them at 2656 Hylan Blvd Ste 240, Staten Island, NY 10306, USA. You can reach them by phone at (315) 508-6377 or on their mobile line at +1 315-508-6377. The hospital's hours of operation are generally Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM. It is highly recommended that you make an appointment before visiting, as their schedule can fill up quickly. The accessible contact information makes it easy for new and existing clients to get in touch for appointments, general inquiries, or to discuss their pet's health. The professional and responsive staff are ready to assist you with any questions you may have.

What makes Banfield Pet Hospital on Staten Island worth choosing is its commitment to preventive, comprehensive care for pets. For New York residents, this means having a reliable partner who focuses on long-term wellness, not just emergency fixes. The availability of their Optimum Wellness Plans® provides a structured and affordable way to stay on top of your pet's health, ensuring they receive regular exams, vaccinations, and other crucial services. While individual experiences with specific doctors can differ, the hospital's overall focus on a wide range of services and its use of advanced diagnostic technology provides a solid foundation of care. The positive feedback about the staff's friendliness and the dogs' own excitement to visit is a strong indicator of a positive environment. In a major city where finding a trustworthy and convenient vet can be a challenge, Banfield offers a well-structured and accessible option. It is a place that understands the importance of regular care and provides the tools and expertise to help your pet live a long and healthy life. Ultimately, for pet owners in New York, choosing Banfield is choosing a proactive and comprehensive approach to their pet's health, backed by a wide range of services and a team dedicated to animal well-being.

Banfield Pet Hospital Services

Veterinarian
Behavior advice
Coat and skin care treatment
Comprehensive exams
Digital radiography
End of life care
Gastrointestinal illness diagnosis and treatment
General dentistry
General surgery
Medical grooming
Microchipping
Nutrition advice
Parasite control
Spays and neuters
Ultrasonography
Vaccinations

Banfield Pet Hospital Details

Accessibility
Wheelchair accessible entrance
Wheelchair accessible restroom

Amenities
Restroom

Crowd
LGBTQ+ friendly

Planning
Appointment required
Appointments recommended

Banfield Pet Hospital Photos

Banfield Pet Hospital Location

Banfield Pet Hospital

New York Richmond County New Dorp Beach Hylan Boulevard

2656 Hylan Blvd Ste 240, Staten Island, NY 10306, USA

Banfield Pet Hospital Reviews

An average rating of ★4.2 from 103 user reviews.

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★ 5★ 4★ 3★ 2★ 1

Exceptional care and kindness! Our veterinarian takes amazing care of my dogs, and it's clear they genuinely love animals. The staff is super friendly, and my dogs always seem excited to visit. Highly recommend!
June 14 · Kevin Ng
Five weeks ago, I brought in my 16-year-old dog for an emergency visit because she was throwing up, had stopped eating and was weak and unwell. After running blood work, Dr. Hany Swaha told me her liver and kidney values were extremely bad and that nothing could be done.This dog is my heart, my soulmate and hearing this was both shocking and devastating. I couldn’t hold back my tears which made Dr. Swaha visibly uncomfortable. While I understand that not everyone knows how to respond to grief, I didn’t need him to keep handing me tissues which were right next to me—I needed clear, compassionate communication. I needed someone to explain exactly what was happening, why it might be happening, and what options were available to help my dog or at least keep her comfortable. While Dr. Swaha mentioned that I could take her to an emergency clinic, he didn’t believe in fighting for her because of her age. I left the office confused and heartbroken.I then took my pup to an emergency clinic, where another vet took the time to walk me through what the lab results could mean. She explained that some of the elevations might be due to an infection or severe dehydration which caused a spike. She said she believed every animal deserves at least one chance and gave me treatment options—some costly, some more affordable—and we chose a plan that worked for us. Sammy was prescribed medication to treat a possible infection, along with anti-nausea and phosphate-binding meds, Denamarin for liver support, and subQ fluids to help flush out toxins. The team also showed me how to administer fluids at home. I was ready to do anything just to give her a little more time, to make her comfortable and feel loved.Today my dog is still alive. She’s eating, has great energy, and is truly back to herself—following me around the house, giving kisses, running through the grass, and flirting with other dogs. She’s still receiving supportive care, but she’s doing well overall. Whether I have days, weeks, or moths with her, every minute is a gift that I don’t take for granted. If I had listened to Dr. Swaha, she would not be here.I’m not writing this to attack the doctor or give a low rating to the clinic. I’ve been with Banfield for over 7 years and normally visit a different location. But I sincerely hope this can be a learning experience for Dr. Swaha: every pet deserves a chance. He is a nice man, but I hope he learns to hold space for the emotions that come with heartbreaking news and communicates more clearly. Pointing to a vial of yellow liquid and handing over a printout of labs isn’t enough explanation when it comes to our furry children. Also, age is not a condition. Banfield offers a Senior Care Wellness Plan, but who wants their pet to be treated by an ageist doctor. We trust our vets with our animals’ lives. I hope that next time, a little more empathy and hope are part of the conversation.
June 30 · Lana Smith
Friendly service and the vet, Dr. Swaha, spent a lot of time explaining things carefully about my pup. Happy to have found this service when my previous vet service moved out of the neighborhood.
March 17 · Vanita Yogeshwar
This location has by far been the best experience I’ve had at a Banfield (I’ve visited a few). It was our first time here and it was for an injury. It was a last minute appointment, however, as soon as we walked in the staff saw how stressed/anxious my dog was and immediately attended us. They took us in right away and were very helpful. Every person we encountered was polite and gave me as much information as they could. I was very nervous for my dog but they made the experience a good one. They took great care of my boy. This location is a bit of a drive from my usual but the trip/toll was worth it and I will be returning.
October 23 · Melanie Uraga
Amazing work by Dr. Fay and Cathy whom went up and beyond to take care of my dog named Layla whom had vet visit. They was nice and very knowledgeable.
March 10 · Brigitti Alexzandra Jara Lazo