Banfield Pet Hospital in Pelham, NY: A Partner in Your Pet's Wellness

Banfield Pet Hospital Introduce

For New Yorkers in the Westchester County area, finding a veterinary practice that combines professional, comprehensive medical care with genuine compassion is a top priority. Banfield Pet Hospital in Pelham, NY, located at 830 Pelham Pkwy, has established itself as a reliable and caring choice for pet owners seeking a partner in their pet's health. This animal hospital is not just a place for sick visits; it is a full-service wellness center dedicated to providing a wide range of preventive care and advanced medical treatments. They understand that a pet is a cherished member of the family, and they strive to make every visit as comfortable and stress-free as possible for both the animal and the owner.

Customer feedback consistently highlights the professionalism, attentiveness, and caring nature of the staff. From the receptionists to the doctors and nurses, the entire team is praised for being helpful and informative. One customer, who brought their pet for a medical grooming and dental cleaning, noted their initial apprehension due to previous negative experiences elsewhere, but was "very pleased with his service." They specifically praised the staff for being "very patient" and understanding of their pet’s anxiety, making the animal feel "very welcomed and comfortable." This level of care is a testament to the hospital's dedication to creating a positive environment, even for pets with difficult past experiences. For those in New York seeking a veterinary team that genuinely loves what they do and treats pets with kindness, Banfield in Pelham is a compelling option.

Banfield Pet Hospital is conveniently located at 830 Pelham Pkwy, Pelham, NY 10803, USA. This location makes it an accessible choice for residents of Pelham and surrounding communities. The hospital is committed to accessibility, featuring a wheelchair-accessible parking lot to ensure that all pet owners can conveniently access the building. While the provided information does not specify all accessibility features, the presence of dedicated parking is a significant benefit, demonstrating a thoughtful approach to customer needs.

For efficient service, Banfield recommends or requires appointments. This system helps to minimize wait times, ensuring that your pet is seen promptly by a veterinarian. This is a valuable feature for busy New Yorkers who appreciate a streamlined and punctual process. The practice also identifies as an LGBTQ+ friendly space, which contributes to a welcoming and inclusive environment for all members of the community.

Banfield Pet Hospital in Pelham offers an extensive list of veterinary services, addressing a wide spectrum of a pet's health needs from head to tail.

Services Offered:

Preventative Care: Includes comprehensive exams, vaccinations, parasite control, and nutrition advice to keep pets healthy.
Dental Care: General dentistry services, including dental exams and cleanings.
Diagnostic and Imaging Services: Utilizes advanced technology like digital radiography and ultrasonography to diagnose and treat a variety of conditions.
General Surgery: Performing routine procedures such as spays and neuters, as well as other general surgery.
Medical Grooming: Special grooming services tailored to address specific medical or skin and coat issues.
Microchipping: A crucial service for pet safety, helping to ensure lost pets can be reunited with their owners.
Behavioral and End-of-Life Care: Providing advice on pet behavior and offering compassionate end-of-life care and guidance.
Gastrointestinal Illness: Diagnosis and treatment of gastrointestinal illnesses.

This wide-ranging service menu, from preventative to advanced care, positions Banfield as a dependable, long-term veterinary partner for pet owners in the New York metropolitan area.

Several key features and highlights make Banfield Pet Hospital a noteworthy choice for New York pet owners.

Features / Highlights:

Compassionate and Attentive Staff: The staff, including doctors and nurses, are highly praised for their professionalism, clear explanations, and ability to make pets and owners feel comfortable and calm.
Flexible Scheduling: The option for weekend appointments, as mentioned in a review, is a major convenience for those with busy weekday schedules.
Comprehensive Services: The hospital provides a wide array of services, including dental care, surgery, and advanced imaging, allowing for a holistic approach to pet health.
Wheelchair Accessible: With a wheelchair-accessible parking lot, the hospital demonstrates a commitment to serving all members of the community.
LGBTQ+ Friendly: Identifying as a welcoming space for the LGBTQ+ community adds to its inclusive and open environment.
Attention to Detail: The staff's willingness to communicate proactively, as seen in the customer review about a drop-off time change, shows their dedication to a smooth customer experience.

Contact Information:

Address: 830 Pelham Pkwy, Pelham, NY 10803, USA

Phone: (914) 636-2915

For pet owners in New York, choosing Banfield Pet Hospital in Pelham is a decision rooted in the comprehensive and compassionate care they provide. The glowing testimonials from satisfied customers are the strongest endorsement of the hospital’s quality. The fact that a pet with anxiety felt "very comfortable" and that the staff was "very patient" is a powerful indicator of their gentle approach. This is an invaluable quality for any pet owner, especially those with animals that have had negative experiences in the past.

Beyond the emotional support, the hospital's medical capabilities are a significant reason to choose them. Their ability to provide everything from routine vaccinations to complex surgeries and advanced diagnostics like digital radiography under one roof offers peace of mind. This eliminates the need to travel to multiple locations for different services and ensures a consistent standard of care. Furthermore, the commitment to accessibility and inclusivity, from the wheelchair-accessible parking lot to being an LGBTQ+ friendly space, showcases a modern and welcoming practice. For New York pet owners seeking a professional, caring, and comprehensive veterinary partner for their pet's entire life, Banfield Pet Hospital in Pelham is an excellent choice.

Banfield Pet Hospital Services

Veterinarian
Behavior advice
Coat and skin care treatment
Comprehensive exams
Digital radiography
End of life care
Gastrointestinal illness diagnosis and treatment
General dentistry
General surgery
Medical grooming
Microchipping
Nutrition advice
Parasite control
Spays and neuters
Ultrasonography
Vaccinations

Banfield Pet Hospital Details

Accessibility
Wheelchair accessible parking lot

Crowd
LGBTQ+ friendly

Planning
Appointment required
Appointments recommended

Banfield Pet Hospital Photos

Banfield Pet Hospital Location

Banfield Pet Hospital

New York Westchester County Pelham Manor Pelham Parkway

830 Pelham Pkwy, Pelham, NY 10803, USA

Banfield Pet Hospital Reviews

An average rating of ★3.7 from 266 user reviews.

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★ 5★ 4★ 3★ 2★ 1

On the contrary, for this to be me and my baby’s first time here Despite all of the negative feedback, I can honestly say I had a wonderful experience! my baby Ashton had to go for a full medical grooming, and also he went for his dental cleaning, and I am very pleased with his service that he received. The first time he was medically groomed, he was shaved bald to his skin in Florida. Whereas I took Ashton two times in New York and they did not shave him completely bald which I am thankful and very happy for that. First, one of the Receptionists called me a day before to inform me that the doctor would be in a little later than the drop off time that was scheduled for my baby. Secondly, I got to the appointment. My baby was seen I would say Roughly 20 minutes into the time that we were waiting there. Next, the doctor, the nurses, the receptionists were all Very helpful, informative and made my baby as well as myself feel very welcomed and comfortable. Also, they were very understanding to his anxiety which he suffers from by being manhandled in a Florida Vetco by a Vetco employee not the Vet nor the Vet’s assistant. The staff was very patient with my baby. I would like to personally thank The whole Banfield team that serviced my baby Today(6/27/24) I am very grateful, thankful, and appreciative of what you ladies and gentlemen did today to make sure my My baby had a first wonderful experience thank you again!!!!! I will be making this Ashton’s preferred clinic.. The last 2 pics are from when Ashton was medically groomed in Florida’s Banfield.
June 27 · Ash
⭐️⭐️⭐️⭐️⭐️I take my dogs to Banfield in Pelahm, and they are always treated so well. I love how attentive and caring both the nurses and doctors are. You can really tell they love what they do. They always explain everything clearly and make me feel confident that my pets are in good hands. I highly recommend them!
July 28 · Nathalia Vallejo
It’s one of the most pleasant animal stories I’ve visited. From front to back, the whole stuff are all awesome workers! Especially my grooming guy Jerry. He’s soo sweet and does a great job on my dog lucky. I wouldn’t go anywhere else.
July 31 · Belen Flores
The team and doctor A took care of my molly. I was so nervous but they kept me and my fiance updated. If I didn’t answer they called my fiance right away and she answered. I love the banfield team
June 30 · Destiny Escobar
From my experience at the Pelham Manor Banfield visit, I’m highly disappointed and feel very disrespected. First, my arrival at the store at 8am was horrible as the door were closed although the hours listed outside stated open at 8 for Banfield services. PetSmart employees passed by and ignored my knocks on the glass door. Finally a custodian opened the door to let me know it was closed and when I confirmed my appointment I was allowed to enter.The front desk worker was okay at first and let me know that I was scheduled for a drop off appointment and I couldn’t be present in the room while they worked on my cat. I appreciated this explanation as I was unsure what a drop off meant from your app. The female technician shortly called out my pet’s name and calmed my anxiety after sharing that she has numerous cats at home. She reassured me that my cat was going to be taken care of She also noted that the veterinarian wouldn’t arrive until 10am which surprised me because this was a major delay in my day Nevertheless, I left my cat in good faith and went across the street to ShopRite. I strolled every isle in hopes that they would be finished upon my return to Banfield.I returned by to Banfield by 10:45am and waited again to speak with the front desk clerk who was assisting another customer. I asked a male technician to provide the status for my cat. He returned and shared that they were working on my cat so I waited until 11:10-15am to ask if she was finished with the procedure. By this time I had to ask the front desk worker to check on the status. He stared at his computer and never provided an update so I approached his desk to ask again. He told me that there are other animals that were still being worked on and that was the point for drop off that they would call me when the procedures were completed. I did not appreciate his tone which was becoming disrespectful at this point. He went on to explain that drop off can be from as early as 8:30am to a pick up as late as 1pm. That’s why we would call you when it was completed. I shared what the male technician said my cat was being worked on 15 minutes ago. It was a shot and nail trimmings that should not be a grueling task. He let me know in an unprofessional manner that there are other animals being worked on and my cat was in line to be serviced. I shared if she received her shot thus far, to cancel the nail trimming so I can go on with my day He ended our uncomfortable conversation with asking me if I wanted my cat returned. I immediately said yes. He returned with my cat and with a dismissive tone told me with take care.As a person who works daily in public service, I did not feel respected nor appreciated by this desk clerk and I was also lied to from the male technician. Working in customer service means to never to speak down to clients but to try to reassure the process without an attitude. Because of this negative experience, I will no longer frequent your organization again. I do not like drop off services as this makes me feel uncomfortable leaving my cat who is my extended family member at a place for hours of a time for a simple procedure around barking dogs. I also do not appreciate making an appointment that did not reflect the veterinarians working hours. It brings unnecessary stress to my cat who was traumatized with this experience at Banfield. I have deleted Banfield app nor recommend business.
May 08 · Shani Anona