Banfield Pet Hospital

- 5149 W Olive Ave Suite 100, Glendale, AZ 85302

In the dynamic Arizona landscape, where every pet is a cherished member of the family, finding a veterinary partner that is both professional and compassionate is a top priority. Banfield Pet Hospital, located in Glendale, is a well-known name in pet care, offering a blend of comprehensive services and a convenient, accessible approach to veterinary medicine. As a full-service animal hospital and veterinary pharmacy, this location is designed to meet a wide range of your pet's health needs, from routine checkups to managing chronic conditions. With a focus on preventive care and ongoing wellness, Banfield aims to be a long-term partner in your pet's health journey.

Banfield Pet Hospital operates with a focus on providing proactive health care through their signature Optimum Wellness Plans. These plans are designed to make essential veterinary services, such as vaccinations and diagnostic testing, more accessible and affordable for pet owners. Beyond the plans, the hospital is equipped to offer a variety of services to support your pet's well-being. The team of veterinarians and staff are dedicated to promoting responsible pet ownership and creating a comforting and professional environment for both pets and their owners. The clinic's commitment to inclusivity, being an LGBTQ+ friendly space, further enhances its role as a welcoming community resource for all pet lovers in Arizona.

The Banfield Pet Hospital in Glendale is conveniently located at 5149 W Olive Ave Suite 100, Glendale, AZ 85302, USA. This location makes it easily accessible to residents throughout Glendale and the surrounding communities. The hospital is committed to providing a fully accessible experience for all clients, featuring a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These amenities ensure that all pet owners can bring their animals in for care with ease and comfort.

To provide the best possible service, the hospital requires appointments, though they also welcome appointments made on a recommended basis. This system is designed to minimize wait times and ensure that each pet receives a thorough and dedicated examination. The on-site presence of a veterinary pharmacy adds an extra layer of convenience, allowing pet owners to get needed medications and prescriptions filled right after their appointment.

Banfield Pet Hospital offers a wide array of veterinary services, with a strong emphasis on preventive and wellness care.

• Optimum Wellness Plans®: A key service offered is their wellness plan, which is a yearly package of preventive care services that can include unlimited office visits, vaccinations, diagnostic testing, and more, tailored to a pet's age and health needs.
• Veterinary Pharmacy Services: The hospital includes an on-site veterinary pharmacy, allowing for convenient access to medications, parasite preventatives, and prescription diets for pets.
• Preventive Care and Wellness Exams: This includes comprehensive physical exams, vaccinations for common diseases, and microchipping. They recommend two comprehensive exams per year to proactively monitor a pet's health.
• Diagnostic and Imaging: The hospital is equipped with in-house lab testing and digital imaging, including digital radiography and dental X-rays, to help diagnose and treat pet illnesses.
• Surgical Services: They offer standard surgical procedures, including spay and neuter services, as well as other common surgeries.
• Additional Services: Other services may include medical grooming, end-of-life care, and nutritional counseling.
• Virtual Services: Banfield also provides virtual vet care services like Pet Chat™ for 24/7 veterinary advice and virtual visits for face-to-face consultations from home.

While Banfield Pet Hospital is a large corporate entity, the Glendale location possesses key features and highlights that are important for local pet owners to consider.

• Comprehensive Support: One of the most significant features is the ability of the staff to provide thorough support, as seen in a customer review regarding a dog with a grade 6 heart murmur. The staff helped the owner find the right medication and manage symptoms without the need for higher-level care.
• Cost-Saving Assistance: The staff at this specific location helped facilitate cost savings on prescriptions, a crucial point for pet owners managing chronic conditions.
• On-site Pharmacy: The presence of a veterinary pharmacy is a major highlight, simplifying the process of getting necessary medications and products.
• Accessibility: The clinic is wheelchair-accessible, making it a convenient choice for all members of the community.
• LGBTQ+ Friendly: This location is explicitly welcoming to the LGBTQ+ community, which helps create a more inclusive and safe environment for all clients.

For all inquiries or to schedule an appointment, you can contact the Glendale location directly.

Address: 5149 W Olive Ave Suite 100, Glendale, AZ 85302, USA

Phone: (623) 486-9600

Mobile Phone: +1 623-486-9600

What is worth choosing about this Banfield Pet Hospital location? The answer lies in the specific experiences of its clients, which paint a complex but insightful picture. The positive review from a local pet owner in Glendale highlights the clinic's ability to provide "thorough support" and "tremendous help" for a pet with a serious chronic condition. The staff's effort to educate the owner on plan coverage and help facilitate cost savings on prescriptions is a powerful testament to their commitment to client well-being and affordability. This personalized and attentive care is a significant reason why a pet owner would choose to return to this specific location. The convenience of their on-site veterinary pharmacy also stands out, as it allows for a seamless process of getting prescriptions and other pet products without the need for an extra trip.

However, it is crucial for a local user to be aware of the negative review, which details a distressing experience with the company's Optimum Wellness Plan and their billing practices. This review, though not specifically for the Glendale location but for a Banfield in general, raises important questions about the overall corporate policies and customer service. The issues of no-show veterinarians, miscommunication, and billing disputes that led to collections are serious concerns that a potential client should be mindful of. It underscores the importance of thoroughly understanding the terms of any wellness plan, confirming appointments, and keeping meticulous records. The discrepancy between the two reviews—one highlighting excellent, personalized medical care and the other detailing a frustrating and expensive administrative nightmare—suggests that the experience can vary greatly. For a pet owner in Arizona, this means that while the on-site care at the Glendale location may be excellent, as evidenced by the positive review, it is still part of a larger corporate system that has its own challenges. Therefore, choosing Banfield should be a thoughtful decision, where the benefits of a well-equipped, accessible, and often compassionate local team are weighed against the potential for corporate-level service issues.

Banfield Pet Hospital

5149 W Olive Ave Suite 100, Glendale, AZ 85302, USA