Ingleside Animal Hospital Introduce
In the vibrant and pet-centric community of Phoenix, Arizona, having a reliable source for your pet’s health needs, including medications and prescriptions, is just as important as finding a trusted veterinarian. Ingleside Animal Hospital is more than just a clinic; it's a comprehensive animal care center that includes a dedicated veterinary pharmacy. This integration of medical services with pharmaceutical offerings provides a seamless and convenient experience for local pet owners. Whether your pet needs a routine preventative treatment, a long-term medication for a chronic condition, or a prescription for a new diagnosis, Ingleside Animal Hospital aims to provide a reliable and accessible solution. This is particularly valuable for those who have experienced the hassle of getting a prescription from a vet and then having to fill it at a separate location. By having an on-site pharmacy, the clinic ensures that your pet's treatment plan can be implemented immediately, often before you even leave the building. This overview will delve into the services and features that make Ingleside Animal Hospital's pharmacy a key resource for the well-being of pets across the Phoenix metropolitan area, highlighting its role as a core component of their integrated veterinary services.
Ingleside Animal Hospital is conveniently located at 4855 E Thomas Rd, Phoenix, AZ 85018, USA, a central and easily accessible location for residents throughout the city. Situated on a major road, the hospital's placement simplifies the process of getting to the clinic, which is especially important for pet owners who may be in a hurry to pick up a necessary medication. The clinic is committed to ensuring that all clients can access their services without difficulty. For those with mobility challenges, they offer a wheelchair-accessible car park and a wheelchair-accessible entrance, making it easy to bring a pet inside. The availability of an on-site toilet further enhances the comfort and convenience of a visit. While the pharmacy is a core service, it operates within the animal hospital, and as such, they recommend scheduling appointments for veterinary services to ensure timely care. However, for quick pharmacy pickups, the accessibility of the location remains a significant benefit. The integrated nature of the clinic means that you can get your pet's diagnosis and their prescribed medication all in one place, saving you time and reducing stress. The convenient location and commitment to accessibility reflect the hospital’s dedication to providing a user-friendly experience for all pet owners in the Arizona community.
The pharmacy at Ingleside Animal Hospital is a central part of their comprehensive veterinary care, offering a wide range of medications and products for pets. The integration with the animal hospital means that the pharmacy is directly supported by the expertise of the veterinary team, ensuring that all prescriptions and recommendations are tailored to your pet's specific needs. The services offered go beyond simply dispensing medications and include providing a variety of essential pet health products. Here is a detailed list of the services and products available through their on-site and online pharmacy:
Cat Medications: They provide a full range of medications for feline patients, addressing various health concerns from chronic illnesses to short-term ailments. This includes prescriptions for conditions identified through services like cat lab tests and internal medicine.
Dog Medications: Similarly, the pharmacy stocks a wide selection of medications for dogs, covering everything from pain management to antibiotics. These medications are a crucial part of treatments stemming from services like radiology & diagnostics.
Heartworm & Parasite Prevention: A vital part of preventive care, the pharmacy offers products for heartworm & parasite prevention for both dogs and cats, including treatments for dog flea & tick and cat fleas & ticks. This proactive approach helps keep pets healthy year-round.
Online Pharmacy: For added convenience, Ingleside Animal Hospital offers an online pharmacy. This allows clients to order refills and other products from the comfort of their home, ensuring they never run out of a necessary medication. It also provides a way for clients to receive products like cat laser therapy and dog laser therapy equipment or specialized items needed for ongoing care.
Specialty Prescriptions: The pharmacy can fill prescriptions for specialized treatments, including medications for conditions such as allergy testing & dermatology and senior pet care. They are equipped to handle the unique needs of a variety of pets, including those with chronic or complex health issues.
Veterinary Emergency Supply: As an emergency veterinarian service, the pharmacy is prepared to dispense medications needed for urgent and critical care situations, ensuring that pets receive life-saving treatments promptly.
The veterinary pharmacy at Ingleside Animal Hospital is defined by several key features that enhance the overall client experience. While the core function is to provide medications, the way they execute this service, as part of a larger, integrated clinic, is what makes it stand out. The pharmacy’s features are not just about the products but also about the convenience and peace of mind they offer to pet owners. The seamless link between diagnosis and treatment, facilitated by the on-site pharmacy, is a major highlight. A review mentions the staff's "patience, compassion, and understanding," qualities that are particularly valuable when a pet is ill and a quick, empathetic response is needed for medication. Another highlight is the ability to get help with complex processes, such as preparing for an overseas move, which often involves a large number of health certificates and specific medications, all of which can be managed through the clinic and its pharmacy. The pharmacy's accessibility and integration with the clinic's other services create a comprehensive health hub for pets in Phoenix. Here are some of the key highlights of their veterinary pharmacy services:
On-Site Convenience: Having a pharmacy directly inside the animal hospital saves pet owners time and effort, as they can pick up their pet's medication immediately after their appointment.
Professional Oversight: The pharmacy is an integral part of the veterinary practice, ensuring that all medications are handled and dispensed under the direct supervision of qualified veterinarians who know your pet's medical history.
Online Pharmacy Option: The availability of an online pharmacy provides flexibility and convenience for medication refills, a feature that is highly valued by busy pet owners.
Comprehensive Product Range: From routine preventative care to specific medications for chronic conditions, the pharmacy is well-stocked to meet a wide variety of needs for dogs, cats, and even exotic pets.
Part of an Integrated Service: The pharmacy is not a standalone business but a component of a full-service animal hospital that offers everything from grooming to emergency services, providing a holistic approach to pet care.
For any questions about your pet's medications, to request a refill, or to inquire about their services, you can contact Ingleside Animal Hospital directly. Their professional team is ready to assist you and ensure your pet receives the medications they need. For all pharmacy and general service inquiries, please use the following contact information. Remember, while you can get pharmacy services on-site, it is always a good idea to confirm business hours and policies, especially for a new or urgent request.
Address: 4855 E Thomas Rd, Phoenix, AZ 85018, USA
Phone: (602) 840-3446
Mobile Phone: +1 602-840-3446
Choosing a veterinary pharmacy in Phoenix means considering both the range of products and the quality of service. Ingleside Animal Hospital offers a compelling package by combining a comprehensive on-site and online pharmacy with a full-service animal hospital. The convenience of this integrated model is a major selling point. As noted by a client, the staff is "absolutely amazing" and "genuinely loves what they do," which translates into a high level of care, even when it comes to something as routine as picking up a prescription. Their support and responsiveness, particularly for a family preparing for an international move, demonstrate their willingness to go "above and beyond" to help with complex medication and documentation needs. However, it is also important to consider all available information. A critical review describes a very different and negative experience, highlighting concerns about communication, empathy, and transparency, particularly regarding a walk-in emergency and a high charge for minimal service. The client's account of being charged a significant fee without prior notice and then being unable to retrieve their phone as collateral due to the clinic closing raises serious questions about their policies and customer service in a high-stress situation. This kind of experience, which the client called "abusive," is a major point of consideration. While the positive review highlights the compassionate and caring nature of the staff, the negative one points to potential issues with their business practices, particularly in urgent situations. For pet owners in Arizona, the decision to use Ingleside Animal Hospital's pharmacy must be a balance between its celebrated convenience and holistic approach and the serious concerns raised about its communication and business policies in a time of need. The best choice is one that provides both the necessary products and the peace of mind that comes from transparent and empathetic service, a balance that can be found by carefully weighing all aspects of the clinic's reputation.
Ingleside Animal Hospital Services
Veterinarian
- Allergy Testing & Dermatology
- Cat Declawing
- Cat Dental Care
- Cat Dermatology
- Cat Fleas & Ticks
- Cat Grooming
- Cat Heartworm
- Cat Lab Tests
- Cat Laser Therapy
- Cat Medications
- Cat Preventive Care
- Cat Spay & Neuter
- Dog Flea & Tick
- Dog Laser Therapy
- Dog Preventive Care
- Emergency/Critical Care
- Exotic Services
- Health Certificate
- Heartworm & Parasite Prevention
- Internal Medicine
- Online Pharmacy
- Pet Insurance
- Puppy/Kitten Care
- Radiology & Diagnostics
- Senior Cats
- Senior Dog Care
- Senior Pet Care
- Skin Care
Ingleside Animal Hospital Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Planning
- Appointments recommended
Ingleside Animal Hospital Photos










Ingleside Animal Hospital Location
Ingleside Animal Hospital
4855 E Thomas Rd, Phoenix, AZ 85018, USA
Ingleside Animal Hospital Reviews
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★ 5★ 4★ 3★ 2★ 1Ingleside Animal Hospital is absolutely amazing!We’ve been bringing our Malinois here for over two years, and they’ve consistently gone above and beyond. Our boy is anxious and can be a bit of a handful, but the team has always treated him with patience, compassion, and understanding. Recently, as we’ve been preparing for an overseas move, everyone at Ingleside has been incredibly supportive, responsive, accessible, and truly willing to help us every step of the way. We’re so grateful for their dedication and care. I highly recommend it to anyone looking for a clinic that genuinely loves what they do!
May 08 · Andrea H FloresVery disappointed with this place.I arrived at Ingleside Animal Hospital with my dog who was bleeding from the nose. They took us to a room, checked his temperature, and then Dr. Brian told me he needed to run four tests. It was 2:30 PM at that time. I called my husband to explain the procedure, and the doctor then told me they were closing at 3 PM. My husband suggested we take our dog to a 24-hour emergency clinic instead, so he could receive urgent care.When I told them this, they charged me $220 — without ever informing me beforehand that simply walking in without an appointment would cost that much. I didn’t have my card with me at the moment, so I left my phone as collateral while I went to get it. I already felt it was abusive to charge that amount for barely any service.When I returned to pick up my phone, they refused to open the door even though I could see two staff members inside — one of them was Shia, who left in her car without caring that I was left outside without my phone and with my sick dog.I absolutely do not recommend this place. Lack of communication, empathy, and transparency. Please think twice before bringing your pet here.
April 15 · Daco1st ever vet visit with our newly adopted dog. We had an amazing experience: staff is professional, friendly and caring. Our dog is super playful and jumpy, but they understood it and were very supportive and allowed her to just be herself; which is very important in my opinion. The price may be on the costlier side, but you pay for the high quality care, so it’s definitely worth the cost; I’m happy we found the vet we can trust.
July 12 · Laura DuhlWhat an amazing veterinarian! Dr Serbin and his team deserve 10 stars not just 5. My dog developed acute otitis media at 2:30 in the morning yesterday and the animal ER recommended Dr Serbin. We got an appointment as a new patient the next day on a Sunday. He and his team spent over two hours with us, making sure that every issue was addressed! The doctor could not have been more clear about what needed to be done and what our options were. I think the pricing was very fair considering all that was done. All of the staff was incredibly pleasant. The facility is Modern and clean and truly one of the best veterinary facilities I’ve ever seen. I am a human medical doctor and Dr Serbin could not have provided a more detailed and scientific explanation of things. Being new to Phoenix I am incredibly grateful to have found Ingelside Animal Hospital
April 27 · Howard GrossmanOur veterinarian is wonderful. She is thorough, listens to your concerns, and she does not try to upsell you on unnecessary services of products. The vet techs and other back of office staff are exceptionally caring as well. We know our pets are always in good hands when they need care. The services seem pricy but it’s likely due to the location.My only concerns are a few instances of variable communication and lack of detail with the front office staff. We pick up a monthly paper script and every time I have to triple check that it’s printed, the DEA number is written at the top, and that it’s ready for pickup. There’s been times that they filled it instead of providing a paper copy, or I’ve driven across town to our pharmacy and couldn’t fill it without a written DEA number, or I’ve called and been told the script was ready and when I showed up it was not. Another recent issue was being quoted $1200 (estimate) for a dental by our vet, then when I showed up to pay, the front office staff said it was about $1,000, then one minute later she printed the invoice only for it to say almost $1,400 was due. Why did the price increase by $400 in a matter of seconds? When I politely asked for an explanation, there wasn’t one. It would really help me as a customer if the front office staff were more detailed and more accurate about the information they provide.
August 12 · Katie Coddaire
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