Riverside Veterinary Clinic Introduce
For pet owners navigating the vibrant and often demanding landscape of New York City, finding a reliable and comprehensive veterinary clinic is a top priority. Riverside Veterinary Clinic, located on Broadway, presents itself as a full-service animal hospital dedicated to providing a wide range of care for your beloved pets. From routine check-ups to more urgent medical needs, the clinic aims to be a one-stop-shop for pet owners seeking quality care in a convenient location. The clinic’s mission, as suggested by its services, is to offer a complete suite of services that cater to the diverse needs of your furry, feathered, or scaled family members. They focus not only on veterinary medicine but also on convenience, offering services like pet boarding and grooming that simplify the pet care routine for busy New Yorkers. This integrated approach to animal health and wellness is designed to provide continuity of care and build a lasting relationship with both pets and their owners. The clinic’s commitment to providing "compassionate veterinary care" suggests they prioritize the emotional well-being of the pets they treat, aiming to make each visit as stress-free as possible. They understand that a pet is more than just an animal; they are a cherished member of the family. This understanding forms the foundation of their approach to veterinary medicine, making them a trusted partner in the health and well-being of countless pets throughout the community. Their goal is to not only heal but to educate, empowering pet owners to be active participants in their pet's long-term health journey.
The clinic’s broad range of services, which includes everything from standard veterinary services to pet boarding and grooming, speaks to its commitment to convenience and comprehensive care. This model can be particularly appealing to pet owners who prefer to have all of their pet’s needs met in a single, familiar location. The clinic’s focus on different types of pets, including small mammals and pocket pets, also demonstrates their expertise and dedication to serving a wider population of animal lovers in the city. The positive feedback from some customers about the friendly and caring staff and the ability to ask questions and participate in a treatment plan suggests a strong emphasis on client communication and education.
Riverside Veterinary Clinic is conveniently located at 4151 Broadway, New York, NY 10033, USA. This address places the clinic in a highly accessible part of the city, making it a viable option for residents in Upper Manhattan and beyond. Broadway is a major north-south artery in New York City, which means the clinic is easy to find whether you are arriving by car or public transportation. For those using the subway, the clinic is a short walk from the 191st Street station, which serves the 1 train, and the 181st Street station, serving the A train. This makes it a convenient option for pet owners who rely on the city’s extensive transit system. The clinic’s physical location in the Washington Heights neighborhood provides a local, community-focused feel while still being connected to the larger city. While the specific accessibility features are not detailed, the business information indicates general "Accessibility" measures, which often include provisions like ramps or accessible pathways to ensure all customers can enter the establishment. The clinic is an ideal spot for pet owners seeking reliable and convenient access to veterinary services, pet grooming, and boarding. The easy access and central location in a bustling New York neighborhood ensure that getting to appointments is as straightforward as possible, a key consideration for city residents.
Riverside Veterinary Clinic offers a comprehensive range of services designed to meet the diverse needs of pets in the New York area. Their offerings span from routine wellness to more specialized and urgent care. The clinic’s status as an "Animal Hospital" indicates they are equipped to handle a variety of medical procedures and emergencies. Their services are designed to provide continuous care throughout a pet’s life, from a young age through their senior years.
- Veterinary Services: The clinic offers a wide array of veterinary care, including but not limited to, general wellness exams, preventive medicine, spay and neuter procedures, and senior care. They also provide more advanced services such as internal medicine, emergency and urgent care, and medical procedures.
- Emergency & Urgent Care: The clinic is equipped to handle pet emergencies and urgent medical needs during business hours, providing a crucial resource for pet owners when a situation requires immediate attention.
- Pet Boarding & Grooming: As a full-service provider, the clinic offers on-site pet boarding and grooming. This includes a "Hair Cut" service. These services add a layer of convenience for pet owners who wish to have all their pet’s needs met in one place.
- Specialized Care: The clinic’s services extend to "Pocket Pets" and "Small Mammals," indicating a breadth of expertise beyond traditional dogs and cats. This includes animals like rabbits, guinea pigs, hamsters, and more.
- Appointments & Planning: The clinic recommends making appointments to ensure a smooth and efficient visit. They can also work to "squeeze" in urgent cases between scheduled appointments.
- Oral Health: The clinic provides services focused on oral health, which is a key component of a pet's overall well-being.
- Pet Insurance: The mention of pet insurance suggests they are prepared to work with a variety of pet insurance providers to help clients manage the cost of care.
Riverside Veterinary Clinic is distinguished by several key features that contribute to its role as a prominent care provider in New York City. These highlights reveal the clinic's approach to pet care and customer service, as well as the variety of amenities available to clients.
- Compassionate Veterinary Care: This is a stated focus of the clinic. It implies a commitment to not only treating illnesses but also providing a gentle and empathetic environment for pets, reducing their stress and anxiety during visits. A positive review from a customer who was able to ask questions and choose a treatment plan highlights this compassionate approach to client communication.
- Comprehensive Services: The combination of veterinary services with pet boarding and grooming makes the clinic a convenient, all-in-one destination for pet owners, which is a significant advantage in a city like New York.
- Support for a Variety of Pets: The clinic's ability to care for "pocket pets" and "small mammals" expands its reach and makes it a valuable resource for owners of a diverse range of animals.
- Client Involvement in Care: A positive review mentions that a veterinarian, Dr. Ramos, went over the care plan and allowed the client to ask questions and "pick the best course of treatment." This indicates a collaborative and respectful approach to client-veterinarian relationships.
- On-Site Amenities: The presence of a restroom on-site adds a basic but important level of convenience and comfort for clients during their visit.
- Customer Communication: While there are conflicting accounts, the clinic’s response to some reviews suggests they are highly engaged with customer feedback, even if some of those interactions have been contentious. This indicates a proactive, if sometimes criticized, effort to manage their online reputation and address customer concerns.
For appointments, inquiries, or information about their services, you can contact Riverside Veterinary Clinic at the following:
Address: 4151 Broadway, New York, NY 10033, USA
Phone: (212) 923-1991
For convenience, they also have a mobile phone number: +1 212-923-1991.
When considering a veterinary clinic in New York City, what makes Riverside Veterinary Clinic a compelling choice for many is its comprehensive, one-stop-shop model. For pet owners with demanding schedules, the ability to combine veterinary appointments with grooming and boarding services is a significant time-saver. The clinic's stated focus on "compassionate veterinary care" is another key factor, as demonstrated by the positive experience of a client who felt included in their pet's treatment plan. This kind of collaborative approach builds trust and empowers pet owners to make informed decisions for their animal's health. The clinic's willingness to serve a variety of animals, from common dogs and cats to more specialized "pocket pets," also shows a broad scope of expertise. However, it is also important for potential clients to be aware of the range of customer feedback, which includes concerns about pricing and the clinic's approach to addressing criticism. While some clients have expressed dissatisfaction with costs and the clinic's response to negative reviews, others have praised the staff for being "friendly and caring" and for their willingness to accommodate new patients and provide thorough care plans. For those who value a comprehensive service offering and a collaborative approach to pet care, and are comfortable with the need for open communication about costs, Riverside Veterinary Clinic is a worthwhile option to consider for their pet's long-term health and well-being in the New York City region. The best course of action for a new client would be to have an open conversation with the staff about their expected costs and treatment plans from the very beginning.
Riverside Veterinary Clinic Services
Veterinarian
- Animal Hospital
- Behavior & Training
- Compassionate Veterinary Care
- Dog Planning
- Emergency & Urgent Care
- Emergency Treatment
- Hair Cut
- Internal Medicine
- Make Appointments
- Medical Procedure
- Oral Health
- Pet Emergency
- Pet Health
- Pet Insurance
- Pocket Pets
- Preventive Medicine
- Scheduled Appointments
- Senior Care
- Small Mammals
- Spay Or Neuter
- Urgent Medical
Riverside Veterinary Clinic Details
Accessibility
- Wheelchair accessible parking lot
Amenities
- Restroom
Planning
- Appointments recommended
Riverside Veterinary Clinic Photos










Riverside Veterinary Clinic Location
Riverside Veterinary Clinic
4151 Broadway, New York, NY 10033, USA
Riverside Veterinary Clinic Reviews
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★ 5★ 4★ 3★ 2★ 1Friendly and caring staff - I appreciate they were able to set up an appointment as a new patient for my Mish. I like that Dr Ramos went over the care of plan and you were able to ask questions and pick the best course of treatment. Will return for follow up care!
June 17 · LizI took my dog in for a non-emergency paw injury and they charged me over $1,000 dollars. This included superfluous procedures that had nothing to do with his treatment. They will take advantage of your pet’s injury to create a treatment plan that caters to making profits, not for the sake of your best interests as a pet owner.I also want to add that every complaint I’ve seen on Google reviews is met with criticism and victim-blaming from the establishment. They take absolutely no accountability and I won’t be surprised if they respond to this review to criticize my actions as a customer. It’s greedy and disgusting behavior.
August 29 · Gilbert GlennThe administration of this office is deplorable. They proactively try to sell you services your pet does not need and then deny care if you don't pay up. This is after getting email confirmation, as well and phone confirmation, that you will be charged x amount for the desired service. In my pets case, we came in for the same grooming service we had done less than 6 months prior - getting ready for the summer heat. I confirmed via email and over the phone that we are an existing client and wanted the same service - we got confirmation from the receptionist both via email and over the phone that we didn't need to bring anything else in by way of vaccinations or any such thing and confirmed the price of the grooming session. We arrive for our appointment. We are signed in spoken to with three different admin, front office folks and a vet tech for about 45 minutes. We patiently wait, mind you my pet is 15 years young and already feeling the heat since they don't have functioning ac in the office. After nearly an hour of waiting, we are told we need a series of shots before my pet can get groomed. Again, this is the same service we got here before, and I had gotten confirmation and pricing for the visit ahead of time. I was not about to pay an extra $500 to get my cat groomed. Total incompetence on the part of the office staff. They really need to get their acts together and stop trying to upsell pet parents.
June 06 · KB BrenizerTook my 8 week old puppy in today, expecting to wait a bit past my appointment time, we did but it wasn’t too crazy of a wait for us until pup started to anxiously fart bean farts lmao. The lady who set my appointment came in and spent time explaining everything to me, which shots were essential and which were recommended, etc. I appreciated it. I do think they were pretty busy in the back area though since it took more time to wait in the room once we left the waiting area. My puppy seemed nervous but then relaxed. I thought it was interesting that different pet species like cats, birds, and dogs are in the same area, but none of the patients seemed aggro or extra anxious at all. I noticed that that they did offer pet grooming and boarding, too, and every one seemed interested in letting me know what could be best for the health of my puppy. I liked that everyone understood a certain amount of Spanish (bilingual practice) and came up to me to ask about my pup’s visit.Some people came in for a pet grooming and it seems like their appointment may have gotten mixed up; but if you notice the stacks of manila folders from A-Z and how tired these people are yet still can keep their professionalism and energy in with their own personality, it seems like a pretty decent place to take your companions. I saw the vet for less than 5 minutes, he administered the shots in the same room.One lady’s cat had a broken leg, so it seems like they cover a good amount of services overall. I just came in for my puppy’s essentials which came out to 180. With my bad foot and torn shoulder and needing to come in asap- and only on the weekend, I couldn’t skip going.I liked the energy and how friendly clients were with each other and with the staff.
February 01 · C CI visited this vet quite some time ago, however I had such a poor experience, it has lingered in my mind and I've been intending to leave a review to hopefully warn others not to waste their time and money here. I feel especially justified after reading some recent reviews.I brought my cat here after it appeared she was having some skin irritation. Our usual vet was booked out for weeks, so I brought my kitty here. She had itchy little red bumps on her skin, which to me appeared to be an allergic reaction. The vets here insisted it was fleas. I had considered that, but since there are no other pets in my home and my cat doesn't go outside, it seemed unlikely. Still, they insisted. But wouldn't I be able to see the fleas? I googled some pictures of cats with fleas-- yes, you can see them. They insisted these fleas are sooo microscopic, they are invisible to the human eye. I guess they thought I was too simple to do a quick Google search.Their solution? They insisted was necessary to shave all of my cat's fur off and do a flea dip, also it would be necessary to essentially fumigate my home, all to the tune of $700. The visit was really rushed, too; the entire appointment was maybe fifteen minutes, and they barely touched my cat. They also repeatedly called my cat "it" not "she/he." Never, ever have I heard a vet do this! For a vet, they really don't seem to be animal people.I promptly thanked them for their time and paid for the visit, but no way in hell was I letting them do this! I got an emergency appt at our usual place- Harlem Animal Hospital - and they fixed her right up! And yes, it was an allergic reaction, smh! No shaving necessary.They have some shameful and shady business practices going on here- go elsewhere!!!----------------Edited post their reply: Hi, it's nice of you to reply, however your reply doesn't address your incorrect treatment assessment, nor the rushed appointment, nor the...unorthodox way your staff refers to animals.About that ointment I did purchase: I brought it to my usual vet and they ascertained that my cat did not have any ear issues and the medication was an utterly pointless upsell.If it were my business, instead of constantly defending your honor against your many negative reviews, I would be more focused on improving your service and facility.
March 06 · Seneca Peters
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