Staten Island Animal Hospital

- 640 Willowbrook Rd, Staten Island, NY 10314

For pet owners on Staten Island, our companions are more than just pets; they are cherished family members. We want to provide them with the best possible care, from routine wellness checks to more specialized medical attention. Finding a veterinary practice that is a true partner in this journey is paramount. Staten Island Animal Hospital, located on Willowbrook Road, has long been a presence in the local community, offering a wide array of services that cater to the diverse needs of pets and their owners. As a comprehensive facility, it provides everything from advanced medical care to convenient boarding and grooming services, aiming to be a one-stop-shop for your pet's health and well-being.

The hospital's mission is to provide world-class medicine with hometown care, a philosophy that is often reflected in positive customer experiences. Many clients have found the front staff to be "super friendly" and genuinely caring about the "patients (pets)." This welcoming atmosphere can make a significant difference, especially during a pet's first visit. The presence of veterinarians, such as Dr. Hendawy, who are described as "fantastic and super warming," contributes to a sense of trust and comfort. The hospital also strives to provide a clean and professional environment, which many visitors have noticed and appreciated. These small details, from a kind word at the front desk to a clean space, all contribute to a positive and reassuring experience for pet owners.

However, it is also important to acknowledge that customer experiences can vary widely. While many people have had great interactions and feel their pets are well cared for, a small number of clients have expressed serious concerns. A negative review highlights issues with communication, cost, and a perceived lack of empathy from a specific veterinarian. The reviewer's experience points to a feeling of being rushed, unheard, and overcharged for services that did not meet their expectations. It’s a reminder for all pet owners to be clear about their concerns and to feel comfortable asking questions to ensure they are on the same page as their veterinary team. The contrast in reviews suggests that while the hospital aims for high standards, individual experiences can differ.

Staten Island Animal Hospital is conveniently located at 640 Willowbrook Rd, Staten Island, NY 10314, USA. Situated in a central part of the island, it is easily accessible for residents from various neighborhoods. The hospital has made a commitment to accessibility, offering a wheelchair accessible parking lot to ensure that all members of the community can visit with ease. For pet owners, the hospital’s central location makes it a practical choice for both routine appointments and urgent care needs. The hospital recommends making appointments, which is a standard practice to minimize wait times and ensure that the staff is prepared for each patient's specific needs. The facility also has a restroom for client use, adding to the convenience of the visit.

The hospital offers a comprehensive list of services that address nearly every aspect of a pet's health and wellness, setting it apart as a true animal hospital rather than just a simple clinic.

• Veterinary Medical Services: This includes a full spectrum of care, from primary and urgent care to advanced diagnostic procedures. The hospital is equipped to treat both common conditions and complex illnesses, offering specialized services such as pet cancer care, diabetes care, and arthritis management. They also perform a variety of medical and surgical procedures.
• Care for All Animals: Unlike some vets that only treat dogs and cats, Staten Island Animal Hospital has a special focus on birds and exotic animals, including pocket pets. This makes it a valuable resource for owners of less common companions.
• Integrated and Holistic Medicine: The hospital provides alternative therapies and holistic medicine, including chiropractic treatment and veterinary acupuncture. This integrative approach offers pet owners a wider range of options for pain management and overall wellness.
• Boarding & Grooming Services: The hospital offers dog and cat boarding, including extended stay boarding. In-house pet groomers provide services such as bathing, blow drying, ear cleaning, and flea and tick treatments.
• Pharmacy and Pet Supplies: A well-stocked on-site pharmacy makes it convenient to get prescription refills and necessary medications. They also offer prescription diets and therapeutic diets, as well as a home delivery service for pet food and supplies.
• Client Support: The hospital offers a number of client care services, including pet counseling, pet loss support, and a free shipping option for home delivery of products. They also offer a "Pet Health Checker" and resources to help clients manage their pet's health.

Staten Island Animal Hospital has several standout features that, for many, make it a top choice for pet care in the area.

• Broad Service Spectrum: The ability to get medical services, boarding, and grooming all in one location is a significant convenience for busy New York pet owners.
• Specialization in Exotic Animals: The hospital's expertise in treating birds and exotic pets is a key differentiator, as these services can be difficult to find.
• Integrative Medicine Options: The availability of alternative therapies like chiropractic care and acupuncture demonstrates a modern, holistic approach to pet wellness and pain management.
• Client-Focused Amenities: Offering a well-stocked pharmacy, prescription refills, and home delivery services simplifies the process of getting necessary pet supplies.

For more information or to schedule an appointment, you can contact Staten Island Animal Hospital directly.

Address: 640 Willowbrook Rd, Staten Island, NY 10314, USA

Phone: (718) 698-1400

What is worth choosing about Staten Island Animal Hospital is its potential to be a comprehensive and compassionate partner in your pet’s life. The hospital's ability to provide a vast array of services, from a physical exam to exotic animal care and even grooming and boarding, is a major benefit for local pet owners. For many, the friendly and caring staff and the positive atmosphere make for a reassuring and professional experience. The hospital's commitment to offering advanced diagnostics and a wide range of medical services is crucial for pets with complex health needs. However, it's also clear that, like any business, individual experiences can vary. For those who prioritize finding a place that can handle all their pet’s needs under one roof, with the added benefit of services for non-traditional pets and alternative therapies, Staten Island Animal Hospital is an option worth considering. It is a hospital that, for many, serves as a trusted ally in the rewarding journey of pet ownership on Staten Island.

Staten Island Animal Hospital

640 Willowbrook Rd, Staten Island, NY 10314, USA