VCA Inc. Introduce
For pet owners in California, especially in a vast city like Los Angeles, finding a trusted and reliable veterinary care provider is a fundamental part of ensuring their pet's long-term health and happiness. VCA Inc., a well-known name in the veterinary industry, has a significant presence in the Los Angeles area. While it operates as a large corporate network of animal hospitals, it provides localized services designed to meet the day-to-day needs of pets. This article will offer a comprehensive overview of VCA Inc., helping you understand its services, location, and the overall experience it offers. We will explore the accessibility of their clinic, the types of care they provide, and the factors that are worth considering when choosing a corporate veterinary provider. For many Angelenos, VCA's name is synonymous with pet care, and understanding their model is key to making an informed decision for your beloved companion.
The provided information lists VCA Inc. at 12401 W Olympic Blvd, Los Angeles, CA 90064, USA. This address places the clinic in a central and well-known part of West Los Angeles, making it a convenient option for residents in nearby neighborhoods like Santa Monica, Century City, and Brentwood. As with many professional services in a major city, the exact suite number is not provided, but the building itself is a recognizable landmark on a major boulevard. A significant and positive feature of this location is its commitment to accessibility. The provided information notes that the clinic offers a wheelchair-accessible car park and a wheelchair-accessible entrance, which is crucial for ensuring that all pet owners, regardless of their mobility, can easily bring their animals in for care. The presence of a toilet on-site also adds to the comfort and convenience of a visit. Being situated on a major road like Olympic Boulevard makes this clinic highly visible and relatively easy to find, though clients should be prepared for typical Los Angeles traffic.
As a large network of animal hospitals, VCA Inc. provides a wide range of veterinary services, from routine preventative care to more specialized diagnostics. While the provided information lists only "Veterinarian," the VCA network is known for offering a comprehensive suite of services that cater to the various stages of a pet’s life. Based on typical offerings for a large veterinary corporation and public information about the VCA brand, you can expect the following types of services at their locations:
- General Wellness Exams: Routine check-ups that are essential for monitoring a pet's overall health and catching potential issues early.
- Preventative Care: Services such as vaccinations, flea and tick prevention, and heartworm testing to protect pets from common diseases.
- Diagnostic Services: In-house laboratory services for blood work and urinalysis, as well as imaging such as digital X-rays and ultrasound.
- Surgical Procedures: Common soft tissue surgeries, including spaying and neutering, as well as dental surgery.
- Emergency Services: Many VCA locations, including some in the Los Angeles area, operate as emergency vet services, providing crucial care during after-hours situations.
- Advanced Care: As part of a large network, VCA has access to specialists in areas like oncology, cardiology, and more, providing a referral network for more complex cases.
- Wellness Plans: VCA offers a subscription-based wellness plan called CareClub®, which can help manage the cost of routine care, including unlimited exams, vaccinations, and diagnostic testing for a monthly fee.
- Pet Boarding and Grooming: Some locations may offer non-medical services to provide a more comprehensive pet care experience.
VCA Inc. distinguishes itself in the Los Angeles veterinary landscape through several key features that are a direct result of its corporate structure and wide-reaching network. These features are designed to provide a consistent and convenient experience for pet owners. The scale of the company allows for certain amenities and programs that may not be available at smaller, independent clinics. Here are some of the key highlights and features associated with VCA:
- Large Network and Resources: Being part of a national network means VCA has extensive resources, including a knowledge base of over 4,000 veterinarians, which can be invaluable for complex or rare cases.
- Accessible Facilities: The wheelchair-accessible car park and entrance are a significant highlight, demonstrating a commitment to serving all clients, which is an important consideration in a diverse city like Los Angeles.
- Wellness Plan Options: The VCA CareClub® wellness plan provides a structured way for pet owners to budget for routine care, offering a clear alternative to traditional pay-per-service models.
- 24/7 Access to Information: The VCA network provides clients with tools like the myVCA account, which allows for 24/7 access to pet health records, appointment booking, and prescription refills.
- Referral Network: As a large corporation with specialty hospitals, VCA can provide seamless referrals to specialists for advanced care, ensuring pets with complex needs get the right treatment.
To get in touch with VCA Inc. or to schedule an appointment at their Los Angeles location, you can use the following contact information. As a large corporation, they often have a centralized system for appointments and inquiries.
Address: 12401 W Olympic Blvd, Los Angeles, CA 90064, USA
Phone: (310) 571-6500
Mobile Phone: +1 310-571-6500
It is always recommended to call ahead to confirm service availability and book appointments. The phone numbers provided offer a direct line to their team, allowing you to get the information you need in a timely manner. The clinic's location on a major thoroughfare makes it a well-known and easily accessible part of the local community.
When it comes to choosing a veterinary provider in California, especially in Los Angeles, the choice often comes down to personal preference and what you value most. A large corporate entity like VCA Inc. presents a different set of pros and cons compared to a smaller, "mom and pop" clinic. The provided reviews, while from a location in New York and other unspecified locations, offer a crucial glimpse into the potential downsides of a corporate-run veterinary practice. One review recounts a tragic and distressing experience where a dog died after a routine visit, with the reviewer blaming the decline in care quality and a lack of compassion on the corporate takeover. This review highlights issues such as a focus on profit over patient care, as well as a perceived lack of accountability and empathy from management. Another review echoes this sentiment, accusing the company of "criminally expensive" prices and "holding their customers emotionally hostage," suggesting that the cost of care can be a major issue for many pet owners. These reviews raise serious concerns about the level of personal care and the financial transparency that can sometimes be lost in a large corporate model.
On the other hand, the benefits of a large network like VCA are undeniable. They have the resources and infrastructure to offer a wide range of services, including specialized care and advanced diagnostic tools that smaller clinics simply cannot provide. The availability of wellness plans like CareClub® can be a great way for pet owners to budget for preventative care, offering a clear and predictable monthly cost. Additionally, the network provides a system for referrals to specialists, which can be a lifeline for pets with complex conditions. The sheer number of VCA locations means that a client is never far from a VCA clinic, and they can easily access their pet's records from anywhere. Therefore, the choice to use VCA depends on your priorities. If you are seeking a clinic with vast resources, the potential for advanced care, and a structured approach to wellness, a VCA location could be a good fit. However, if you prioritize a highly personalized, small-town feel and are concerned about the costs and potential pitfalls of a corporate-driven model, you may want to weigh your options carefully and perhaps seek out an independent practice. The contrasting experiences highlight the importance of balancing the advantages of a large network with the potential for a less personal or compassionate approach to care.
VCA Inc. Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Amenities
- Toilet
VCA Inc. Photos










VCA Inc. Location
VCA Inc.
12401 W Olympic Blvd, Los Angeles, CA 90064, USA
VCA Inc. Reviews
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★ 5★ 4★ 3★ 2★ 1I am devastated to share our recent experience with VCA in Commack NY, a place we had trusted for 20 years. We brought our 3-year-old dog in for a routine checkup and were assigned a doctor we had never seen before, not our regular vet. This new doctor and staff caused our dog such distress that she suffered a panic attack. During this appointment, they also muffled her with their hands over her mouth and took her in the back for another routine test. When she came back, her lips started to turn blue. This escalated into a heat stroke. We had to rush her to an emergency vet, but tragically, she passed away at 2 am in front of my kids.To make matters worse, the manager did not contact us until 5 pm the next day. When they finally did, they had the audacity to blame us for our dog's death. The quality of care has significantly declined since VCA took over. I strongly urge anyone considering this place to stay away. Our beloved pet might still be with us if we had gone elsewhere. This is what happens when VCs get involved with a Mom and Pop business.
August 09 · Brian ZoneDisgusting company that thrives on holding their customers emotionally hostage. They charge exorbitant prices for service and will rob you pockets while smiling.
March 17 · Deren MI have been going to this place for years. I have seven pets and I take four of them here. I have laid two of my dogs to rest in their office. So let me say I don’t take this lightly. I had to take my dog who is almost 15 to the emergency vet because she presented with extreme pain. So I took her to Jones VCA two days later to see if we can figure out what happened. They did their exam and even though they saw a huge red mark on her belly with a big red line around it the doctor said and I quote I don’t know what that is. Dr Knight. And then they said we need to run $1200 worth of test to see if she has cancer. We’ll deal with that later. Let’s just get on three different pain medications bc it’s late on a Saturday. We can send test that spot on her stomach later. So the spot gets worse. I posted on Facebook and my friend who is a nurse tells me it looks like a brown recluse bite. She’s a human nurse not a Veterinarian. So I take Harley back. And I see a different vet who gives an antibiotic. Mind you they charged me again. Despite the fact that they’re Dr. screwed up, they did not take any accountability for that. So my dog keeps throwing up and she keeps pacing because she’s in pain. So they give us a different amoxicillin even though the first one with something else was making her vomit . so they tell us why will give you four pills of antinausea for $30. And if that doesn’t work, then you need to bring her in yet again and we’re gonna charge you for that again even though we screwed up to begin with. Of course they didn’t admit that. So at this point between the emergency vet in there that were over $600 and we still have her really sick. So today we called another vet and one of the first questions they asked us what was the anti-nausea they put her on. And when my husband said they never offered that until we called a fourth time. She paused because she was so confused that they didn’t give us antinausea to begin with.. Their poor performance, charging me over and over even though they’re doctor could not access a simple spider bite, has cause my dog so much pain and so much grief. It’s $95 to see the doctor now.. I can no longer recommend them. If I were you, I would find somewhere else because their doctors can’t even access a spider bite, and when they see something that you’re going to hear we’re gonna go on a cancer hunt and we’re going to ignore this giant blazing red mark w a huge red line around it. Terrible handling. The very least they could’ve done was not charge us for the recheck. So we had to spend over $100 to come back and they didn’t even give us anti-nausea even though we told her she was getting sick. If I were you, I would just avoid them. Very disappointed and now I have to find a brand new vet for all seven of my pets.
January 15 · jennifer smithNo concept of customer service. They do not return phone calls. My pet insurance will not process my claim because they can not get records from VCA Hillcrest who has been nonresponsive to their requests. There are no records but they can't even get confirmation of that. Stay away from this company...for your pet's health and your sanity.
May 29 · Marc BirouDo Not bring your pet to any VCA for they only care about money and not your pet or it's well being. This establishment is run by criminals who put greed over the animals they pretend to care for they have recently raised their prices so astronomically high that the average pet owner will go in the debt train to provide care for their animal. The staff that work at the vca are mostly good people however those running the vca corporate office are greedy and only care about how much they can make off every customer. I would suggest supporting every other emergency clinic in the vicinity before I ever went to a vca again.
May 24 · Nature Boy
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