Family Pet Connection Introduce
In the heart of Maine, where community bonds run deep and the love for animals is a shared value, finding a local pet store that you can trust is a crucial part of being a pet owner. Family Pet Connection, located in Skowhegan, has been a part of this community, providing various services and products to residents for their beloved animal companions. This store is known for offering a range of pet-related items and animals, aiming to serve as a convenient resource for local pet owners. Whether you are looking for a new pet, or just need to stock up on supplies, this establishment has been a presence in the local pet supply landscape.
For many Mainers, a quick and easy shopping experience is a key factor in their daily routine. Family Pet Connection is designed to cater to this need, with a focus on quick visits and convenient service options. The store aims to be a place where you can get in, find what you need, and get back to your day efficiently. The staff are described in some reviews as being "incredibly nice," which can make for a pleasant and welcoming shopping experience, even when you're in a hurry. However, it is also important to consider the more serious feedback from customers regarding the health and well-being of the animals sold, as this is a significant part of the store’s public identity.
One of the most concerning aspects highlighted by customer reviews is the condition of some of the animals sold at the store. A review from a customer who purchased a Pomeranian in 2021 details a tragic and expensive journey with a dog that was later confirmed to be inbred. This has led to lifelong medical disabilities, including paralysis, hernia, and dental issues, resulting in thousands of dollars in veterinary bills. The customer also mentioned that their dog is unable to qualify for pet insurance due to these pre-existing conditions. This review serves as a stark warning about the potential risks associated with purchasing animals from pet shops and raises serious questions about the breeding practices that supply the store. The customer's attempt to contact the store about the issue went unanswered after multiple health crises, leading to a public warning to other potential buyers.
Another review discusses the purchase of a betta fish that was found to have fin rot shortly after being brought home. The customer noted that the fish were kept in small, cheap containers at the store and expressed deep disappointment upon discovering the animal was suffering from a condition that the store did not disclose. This review also mentioned the "extremely over-crowded tanks/cages" in the store, raising concerns about the overall animal welfare standards. While the customer praised the staff for being nice, they emphasized that the suffering of the animals was a cause for significant upset and led to their decision to never return to the store. These firsthand accounts from customers are a crucial part of understanding the full picture of this business.
Family Pet Connection is located at 338 Madison Ave # 22, Skowhegan, ME 04976. This address places it in a convenient area within Skowhegan, making it accessible to local residents. The store’s physical location is designed with accessibility in mind, as it features a wheelchair-accessible entrance and a wheelchair-accessible parking lot. These features are important for ensuring that all members of the community, regardless of their mobility, can visit the store with ease.
The store offers a number of services aimed at making the shopping experience as convenient as possible.
- In-store pickup: This service allows customers to place an order and then quickly retrieve it from the store, which is ideal for those who are in a hurry.
- Onsite services: In addition to products, the store offers services on-site. While the specific details of these services are not provided, this indicates a broader range of offerings beyond just retail.
- Sale of Animals: The store offers various animals for sale, including puppies, birds like budgies, rabbits, and fish. It is important for customers to be aware of the health concerns that have been raised in customer reviews regarding the animals from this establishment.
- Pet Products and Supplies: The store provides a variety of pet products and supplies, including food, treats, and toys for different types of pets.
The features and highlights of Family Pet Connection, as described by customers and public data, offer a mixed perspective.
- Friendly Staff: A consistent theme in customer feedback is the kindness and friendliness of the staff. This can make the in-store experience a pleasant one.
- Accessibility: The wheelchair-accessible entrance and parking lot are important features that demonstrate a commitment to serving all members of the community.
- Convenient Payment Options: The store accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, making transactions quick and easy.
- Range of Animals and Products: The store offers a diverse selection of animals and pet products, which can be convenient for owners of multiple types of pets.
- Animal Welfare Concerns: This is a significant highlight, though not a positive one. The reviews detailing the sale of an inbred dog with severe medical issues and a sick betta fish, along with observations of overcrowded cages, are a major point of concern. These issues raise serious questions about the ethical sourcing and care of the animals at this location.
For any questions or to contact Family Pet Connection, you can use the following information.
Address: 338 Madison Ave # 22, Skowhegan, ME 04976, USA
Phone: (207) 474-7700
Deciding where to purchase a pet or pet supplies is a choice that comes with responsibility. What is worth choosing about a place like Family Pet Connection is its established presence in the Skowhegan community, offering a variety of pet-related products and the convenience of in-store services. However, it is also crucial for prospective customers to be fully aware of the serious animal welfare issues and health concerns that have been raised by past clients. The emotional and financial toll of caring for a sick or disabled pet, as described in the reviews, is a significant consideration. While the staff may be nice, the ethical implications of the store's animal sourcing and care practices are a major point of caution. It is always recommended for consumers to conduct their own thorough research and to consider all available information, including the negative feedback, before making a purchase, especially when it involves the life of an animal. This information is provided to help local Maine users make informed decisions for the well-being of both their families and their future pets.
Family Pet Connection Details
Service options
- In-store pickup
- Onsite services
- Delivery
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Family Pet Connection Photos










Family Pet Connection Location
Family Pet Connection
338 Madison Ave # 22, Skowhegan, ME 04976, USA
Family Pet Connection Reviews
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★ 5★ 4★ 3★ 2★ 1I bought a Pomeranian in 2021. She has been disabled since 2022, she has no use of her back legs. She has also had hernia problems and dental issues and possible ascending paralysis. And she’s only three so who knows what problems we might in counter in the future if we are lucky enough to have her for years to come. It has been confirmed she is inbred. We have spent thousands of dollars on medical care for her because most of her issues are related to inbreeding. We are lucky to be in a position to give her nearly 24 hour care and pay for her medical bills (she is unable to qualify for pet insurance because of her issues) always be wary when buying from pet shops. Buying from a shop doesn’t mean “safe and researched”. Our dog now lives with life long medical disabilities and has to be screened for complications that may lead to her having to be put down far before her time. I am so disappointed. I spent a significant amount of money at this shop to receive an inbred dog. We love her very much but I expected to get a safely bred dog.If you happen to have bought the male Pom in January 2021, we wish there was an easier way to contact you but you must get your pup checked for these issues as it is most likely genetic and from inbreeding. Our pup came from a litter of 2, so if your Pom came on these dates they are from the same litter.It has taken me so long to write this review because I tried emailing and never heard back after the 3rd health crisis in 3 three years. I was so wrapped up in our dogs heath that I never realized until recently how many other people might experience this and be stuck with huge vet bills. We will do anything for our dog and hope to warn others to NOT BUY ANY DOGS from this shop. It is unsafe and breeding dogs like this is inhumane.
September 14 · Chelsea AndersonI have gotten 4 budgies, one rabbit, and I purchased a betta fish on November 30, 2024. First and foremost, the bettas were kept in small containers and were very cheap (mine was only $6.00) I brought him home, cycled his tank, installed his heater, added water conditioner, etc. etc. He is in a 5.5 gallon tank complete with everything he needs. I very quickly realized, however, he has fin rot which the store failed to tell me. He looks pretty bad, and I'm not sure he can be treated. I was very disappointed because I've purchased animals here before without a problem. The staff are so incredibly nice here but when I see an animal suffering, that's when I get upset. That's not to mention. the extremely over-crowded tanks/cages. Please do bette. Edit: This is how my baby looks. You guys should be very ashamed of yourselves to let an animal get this bad. Never coming here again
January 02 · LocustI can only speak for my experience. We recently bought a West Highland Terrier. He’s a great puppy with good temperament and the vet visit went well. My point being he’s well adjusted and it shows he was treated fairly and humanely before we received him. I’m very happy with the puppy and the service I received.
May 28 · john04351Best pet store in the area I wouldn't even bother with petco this store has everything you need and are very personable and helpful highly recommend if you haven't been it will be will worth it for your wallet and your pets alike
June 14 · Jose MarquezPersonable and willing to help, as usual. Not many small shops around anymore. I'd rather go small shop than large corporation. They also have a good variety.
March 29 · Ruth Mattson
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