Petco Introduce
For many Utah residents, pets are cherished members of the family, and finding a reliable, one-stop-shop for their needs is essential. Petco in Saratoga Springs, located on Redwood Road, has long served as a prominent destination for pet owners seeking everything from everyday essentials to specialized services. As a well-known national retailer, this location offers the convenience of a vast inventory and a wide array of professional services, making it a comprehensive resource for the local community. It caters to a diverse range of pets, including dogs, cats, small animals, birds, reptiles, and fish, with dedicated departments for each.
The store is designed to be a comprehensive hub for pet care, offering not just products but also services that support the health and well-being of your animal companions. From the moment you walk in, the focus is on a streamlined shopping experience, with different sections dedicated to various pet types and needs. This structure allows customers to quickly find what they're looking for, whether it's a specific brand of dog food, a new habitat for a reptile, or supplies for a tropical fish tank. This broad offering is particularly beneficial for multi-pet households, as it eliminates the need to visit multiple specialty stores.
However, it's worth noting that the customer experience at a large retail chain can sometimes be inconsistent, particularly with professional services like grooming. While a pet owner mentioned that they will return "especially for veterinary care," their recent experience with the grooming salon at this location highlighted some serious concerns. The reviews provided speak to a lack of communication, unprofessionalism, and dissatisfaction with the results of the grooming service, with one customer noting that their dogs were "banned" without a word and another expressing frustration with the quality of the haircut and being "screwed" out of a free groom. These instances suggest that while the store offers a broad range of services, the quality can vary. As with any service provider, it is always recommended to vet individual groomers or trainers to ensure they are the right fit for your pet's specific needs and temperament, especially for anxious or "sensitive" animals.
Conveniently located at 891 N Redwood Rd in Saratoga Springs, UT, Petco is easily accessible for residents of Utah County, including those in Lehi, Eagle Mountain, and American Fork. Its location on a major road ensures a quick and easy trip, whether you are running a quick errand or planning a more extensive shopping trip. The store is committed to being accessible to all members of the community, offering a wheelchair accessible entrance, a dedicated wheelchair accessible parking lot, and even a wheelchair accessible restroom. These amenities ensure that all pet owners can comfortably shop for their furry, scaly, or feathered friends. Additionally, the store offers Wi-Fi, which can be a helpful amenity for customers looking up product information or managing their Petco accounts while on-site.
Petco in Saratoga Springs provides a range of service options designed for modern, busy lifestyles. You can choose to browse the aisles with their in-store shopping, which is ideal for discovering new products and seeing the animals for sale. For those on a tight schedule, the curbside pickup and in-store pickup options allow you to place an order online and quickly retrieve it from the store. They also offer delivery, providing the ultimate convenience of having pet supplies brought directly to your door. This multi-channel approach makes it simple for customers to get what they need, how and when they need it.
Services Offered:
- In-store shopping: A comprehensive shopping experience with a wide selection of products and live animals, including fish, reptiles, and small pets.
- Curbside pickup: Order online and pick up your items without leaving your car, perfect for a quick and contactless transaction.
- In-store pickup: Purchase items online and have them ready for you to collect at the store at your convenience.
- Delivery: Get your pet supplies delivered directly to your home, a great option for heavy items like food and litter.
- Onsite services: Offers a variety of in-store services such as dog grooming, vet care (via Vetco clinics), and dog training.
Features / Highlights:
- Broad Selection: The store offers a vast inventory that includes food, toys, beds, and supplies for a wide variety of pets, from dogs and cats to fish, birds, and reptiles.
- Extensive Services: In addition to products, the location is a hub for professional services, including dog grooming, veterinary care, and training.
- Accessibility: Provides wheelchair accessible amenities, including the entrance, parking lot, and restrooms, ensuring the store is welcoming to all customers.
- Online Integration: Seamlessly integrates with Petco's website for services like curbside pickup and delivery, making shopping flexible and efficient.
- Quick Visit Planning: The store is set up for quick and easy trips, allowing customers to get in and out efficiently when necessary.
- Payment Flexibility: Accepts modern payment methods including credit cards, debit cards, and NFC mobile payments for a smooth checkout process.
Contact Information:
- Address: 891 N Redwood Rd, Saratoga Springs, UT 84045, USA
- Phone: (801) 768-6050
What is worth choosing Petco in Saratoga Springs?
Petco in Saratoga Springs is a destination worth choosing primarily for its extensive and convenient offerings. Its main strength lies in its ability to be a one-stop-shop for almost all your pet needs. The sheer variety of products, from everyday kibble to specialized aquarium filters, is a major draw. For Utah residents in the rapidly growing Saratoga Springs area, the store provides easy access to essential supplies without having to travel far. The diverse range of services, including veterinary care and training, also adds a layer of convenience that is hard to find in smaller, independent shops. The option for online ordering with delivery or quick pickup is a significant benefit for busy families.
However, as highlighted by customer reviews, potential patrons should be mindful of the variable quality of the professional services, particularly grooming. While some customers have positive experiences, others have expressed significant dissatisfaction, citing issues with communication, service quality, and professionalism. The fact that a customer's dogs were "banned" from grooming without a direct conversation and a free groom was denied is a serious consideration. This serves as a reminder that while the store's physical products and general convenience are robust, services that require hands-on, personalized care may warrant additional research and due diligence to ensure a positive outcome for your pet. In summary, Petco is an excellent choice for a wide selection of products and unparalleled convenience, but it's advisable to approach their professional services with caution and a bit of prior investigation.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
891 N Redwood Rd, Saratoga Springs, UT 84045, USA
Petco Reviews
tankgroominghairgold fishdog foodtrimmedwashcricketsbrushbeta fish
★ 5★ 4★ 3★ 2★ 1Update 04/2025:I tried booking another appointment through the app. A pop-up appeared saying BOTH my dogs were “too sensitive” at their last appointment and I couldn’t take them back.First of all.. they NEVER mentioned anything to me. They just slapped it on my account and called it good. That’s seriously unprofessional and cowardly, to be honest.Secondly, one of them has had 16 appointments at various Petco locations over the years, and the other has had 7 (yes, I counted). The ONLY issue that’s ever been mentioned is “sensitivity” to nail trims for only one of my dogs. I put on her account long ago to not do a nail trims if she’s not having it, so it’s not like they weren’t aware. And I KNOW my other dog isn’t bad with grooms, and not a single groomer ever mentioned that about her either. Because this is the first time they’ve ever been “banned”, I can only assume the groomers were not gentle enough, or patient enough, or anything.And not to mention, like I said in my original review, they owed me a free groom but refused to validate it. So now they’re trying to screw me out of the free groom that I earned, by not letting me go back?? I don’t think I’m allowed to use the words here that I’d like to to explain how mad this makes me and how gross those groomers are for doing that…As if this sort of environment isn’t scary enough for them, add the wrong type of groomer to the mix and of course they’ll become scared and anxious. Do NOT trust anyone at this location. They will treat your dogs badly and then say it was the dog’s fault, and steal your money.01/2025Don’t go to the groomers. They either don’t listen or don’t have the experience to do what they’re asked. For example, I asked for short ears. They left her ears extremely long to the point where I’m not sure they even trimmed them. I asked for a 1” tail. They left 4 inches’ worth. I asked for no beards. They left beards. Their paws are choppy. There’s still hair in front of their eyes. And, they made me pay for a groom that was supposed to be free. Even though I paid in full, I still had to spend an hour fixing their haircuts so they actually look cute. If you’re looking for a professional-level haircut, go somewhere else.Take a look at the pictures.. can you guess how the groomers left them vs. how I fixed it with kitchen scissors? 😂
April 02 · MioRi ManningOverall, it's a store that doesn't have a huge selection of products, but you might be able to find something that suits your needs and those of your pet.My me and my husband bought a dog leash, which is quite safe and pretty, although we would have liked to see a wider variety of materials and colors.We will return at some point, especially for veterinary care.We also made a grooming appointment for our dog, a six-year-old Golden Doodle with a youthful build and not-so-long hair. The bath and cut cost $85 for our dog, and we made the appointment almost a month in advance because they're very busy.
August 02 · Dulce A.Just finished a basic and advanced dog training class with Spencer at the Saratoga Springs store. My husband and I were very pleased with his training course and for the way in which he provided us with the steps to successfully train our dog Millie. From day one he took a loving, caring interest in Millie. Spencer was great at listening to our needs for Millie and provided specific suggestions to help with those concerns. We were so impressed we are considering having our other dog take the same course with Spencer.
August 18 · Brenda DedricksonThey are a little pricier, but I love having them close for immediate purchases and I definitely want to support local. The staff have always been friendly and helpful! We adopted a new dog and she needed a pretty collar and toy!
November 04 · Renee ChristmanI am so grateful for the grooming department. Heather is phenomenal! I have a standard poodle 🐩 so getting the grooming right is always tricky somewhere new and they were perfect, patient and very sweet. Thank you and can't wait to see you again in a few weeks. Already booked!
November 21 · Aimee Lawson
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