Petco Introduce
For pet owners throughout Maryland, having a reliable and comprehensive resource for all their animal's needs is a top priority. In Burtonsville, Petco stands out as a one-stop-shop, offering much more than just a place to buy pet food. This large-scale retailer provides an extensive selection of products and a variety of onsite services that cater to a diverse range of pets, including dogs, cats, fish, and reptiles. The convenience of finding everything from premium food and toys to grooming tools and habitat essentials under one roof is a major draw for busy local residents. The store’s business model is centered on providing both retail products and professional services, which streamlines the pet care process. You can easily pick up a new toy, get your pet's nails trimmed, and even schedule a vet appointment all in the same visit. This integrated approach to pet wellness makes Petco a valuable resource for the community. The store prides itself on having a knowledgeable team that can assist with a wide array of inquiries, whether you need advice on a new diet for your dog or are looking for the right setup for a new fish tank. The sheer variety of inventory is a major strength, as it ensures that you can almost always find the products you need, from everyday essentials to specialized items. The store's commitment to providing a holistic approach to pet care has made it a trusted name in the industry. Beyond the retail space, this particular Petco location is distinguished by its robust offering of professional services, which is a key component of its appeal. From a wide array of fish and their accessories to supplies for small animals and reptiles, the store is a central hub for a diverse group of pet owners in the Burtonsville area.
One of the most notable features of this Petco location is its highly-praised grooming salon. Customer reviews frequently highlight the exceptional service provided by specific groomers. For example, a customer raved about a groomer named Kat, who does a "beautiful job" with her doodle and has a "kind and loving demeanor" that puts the pup at ease. Another review praises a groomer named Jada, who was "very caring, affectionate, and provided my dog with lots of love and attention" during his shampoo and nail trim. These glowing testimonials about individual employees highlight the personal and professional care that many customers experience at this location. It’s clear that certain groomers at this Petco have built a loyal client base by treating each animal with a high level of care and kindness, making their pets comfortable and their owners happy. The positive experiences described by customers speak to the potential for truly wonderful service, where professional skills are matched with genuine affection for animals. This level of quality and compassion is a significant reason why many people choose to return for their grooming needs. While the store offers many services, the grooming salon appears to be a particular point of pride, with many customers expressing satisfaction with the results and the kind nature of the staff. The ability of the groomers to connect with the animals and make them feel comfortable, as seen in the case of Jada and the chocolate lab, is what truly sets them apart and creates a positive, lasting impression. This focus on customer and pet satisfaction is a cornerstone of the store's operations and is a major contributing factor to its positive reputation in the local community.
Petco is conveniently located at 15622 Old Columbia Pike in Burtonsville, Maryland. Its location on a major road makes it easily accessible for residents of Burtonsville and the surrounding communities. The store’s design is centered on providing a quick and efficient visit, making it an ideal stop for those on a tight schedule. Accessibility is a key feature of this location, as it includes a wheelchair-accessible entrance, a wheelchair-accessible parking lot, and a wheelchair-accessible restroom. This commitment to inclusivity ensures that the store is welcoming and easy to navigate for all customers, regardless of their mobility needs. The ample parking space available makes it simple to get in and out of the store, even during peak hours. Being situated on Old Columbia Pike, the store is often part of a larger commercial area, allowing customers to easily combine their pet-related errands with other shopping trips. The clear signage and accessible features make it easy to find and navigate, contributing to a stress-free shopping experience from the moment you arrive. The store's layout is well-organized, which helps streamline the process of finding specific items. The convenience of the location and its thoughtful accessibility features are major benefits for the local community, making it a reliable and easy-to-use resource for all pet supply needs.
This Petco location offers a wide variety of products and services, making it a comprehensive solution for pet owners. From basic essentials to specialized care, the store is equipped to handle a diverse range of pet needs.
In-store Shopping: The primary service, offering an extensive selection of pet food, supplies, toys, and accessories for all types of animals.
Grooming: A full-service grooming salon with experienced groomers who provide baths, haircuts, nail trims, and other professional services.
Curbside Pickup and Delivery: For maximum convenience, customers can place online orders for either curbside pickup or home delivery, a great option for heavy items like pet food and litter.
In-store Pickup: An easy way to purchase items online and pick them up at the store, saving time and ensuring product availability.
Specialty Stores: The location operates as a pet supply store but also functions as a specialized store for fish, reptiles, and tropical fish, offering a wide selection of animals, habitats, and accessories.
Onsite Services: Beyond grooming, the store also offers other onsite services such as vaccination clinics, dog training classes, and pet adoptions, making it a true one-stop-shop.
This Petco location stands out due to its comprehensive offerings and focus on customer convenience. These features make it a strong contender for pet owners seeking a reliable and full-service store.
Extensive Product Range: The store carries a huge variety of products for dogs, cats, fish, reptiles, and small animals, ensuring you can find what you need.
Expert and Caring Groomers: The grooming salon has a reputation for having professional and compassionate groomers who build trust with both pets and their owners.
Accessibility: The store is fully equipped for accessibility, with a wheelchair-accessible entrance, parking lot, and restroom, making it welcoming for all customers.
Convenient Shopping Options: The availability of curbside pickup, in-store pickup, and delivery services provides flexibility for customers with different schedules and needs.
Modern Amenities: The store offers Wi-Fi for customers, a small but appreciated amenity that enhances the shopping experience.
Variety of Payments: The store accepts credit cards, debit cards, and NFC mobile payments, making transactions fast and easy.
Petco is located at:
15622 Old Columbia Pike, Burtonsville, MD 20866, USA
You can contact the store by phone at:
(301) 421-0901
For Maryland residents, choosing Petco in Burtonsville is a decision to prioritize convenience, variety, and professional services. The store's greatest strength is its ability to serve as a complete resource for all aspects of pet ownership. The extensive product inventory ensures you can always find your pet’s favorite food, treats, and toys, as well as specialized items for less common pets. The true value, however, lies in the onsite services. The presence of a highly-regarded grooming salon, with dedicated professionals who build rapport with the animals, is a major draw. The availability of other services like vaccination clinics and training classes further adds to the store's appeal, making it a true one-stop-shop for a wide range of pet needs. The store’s commitment to accessibility and offering various shopping options, such as curbside pickup and delivery, also makes it a practical choice for a diverse customer base. For a pet owner who values efficiency and wants to handle all their pet-related errands in one trip, this Petco location is an excellent choice. It is a reliable and well-stocked resource that can meet a wide range of needs, from a quick purchase to a full grooming session. The store’s role as a comprehensive resource for everything from supplies to professional services makes it a trusted destination in the Burtonsville community for all pet-related matters.
Petco Details
Service options
- Curbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
- Wheelchair accessible seating
Amenities
- Wi-Fi
- Wi-Fi
Planning
- Quick visit
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Petco Photos










Petco Location
Petco
15622 Old Columbia Pike, Burtonsville, MD 20866, USA
Petco Reviews
groomingpricecashierdog foodfishsalestrimemployeesfursalon
★ 5★ 4★ 3★ 2★ 1I cannot say enough wonderful things about Kat in the grooming salon. She does such a beautiful job with our doodle, and has a kind and loving demeanor that keeps our sweet pup at ease. Since finding Kat almost a year ago, we haven't taken our girl to anyone else!
January 30 · Amanda GoffMy chocolate lab was in need of a shampoo and nail trim. The groomer, Jada, greeted me with such grace and a hardy smile. My dog, Archie, gravitated to her. I saw how comfortable he was with her.She took great care of my fur baby. His coat was shiny and clean. His nails were trimmed. He was a happy dog, and so was I.I would highly recommend Petco for your pets needs. I would also recommend Jada in grooming. She was very caring, affectionate, and provided my dog with lots of love and attention. I'm looking forward to his next appointment. Kudos to Jada!!!!
May 19 · Annette RHad the best experience here with our family dog. My father recently passed away and I have the family dog temporarily (he's a chow/german shepherd mix) and super friendly. He has been through lots of transition in a short amount of time. This was my first time bringing him to Petco. Brittany was his groomer and did a fantastic job with him. She was super friendly and explained everything to me. I would not hesitate to come back for another grooming appointment. It was easy to book online and create an account. Everyone in the store was extremely helpful and knowledgeable.
November 11 · Kimberly BallouI was extremely disappointed by the rude service that I received from the manager at this location Friday night. My pet had just undergone major surgery and I needed an item to aid in her home care. I ordered the item and mistakenly bought it from a different Petco location. That was my mistake. When I got to the store- I found the item and went up with my code to be checked out. I told the cashier that I was worried that they would close soon and that my pet needed that item after surgery. The cashier could not find my order and called the manager. She very rudely told her employee that I could not take the item because there was no proof that I had paid. The employee tried to explain that I had a number proving my payment. The manager hung up on her and walked up to the front. Her demeanor was angry and unhelpful- as if I had interrupted her with my purchase. I handed her my phone and after a minute she smirked and told me that my purchase was from another location. Clearly upset - I asked if the order could be switched and she responded we have no way to do that and walked away from me, dismissing my problem. By the time I got to the correct location- that store had closed and I did not have the item I needed.If I had not been so upset from the traumatic day- I would have thought to just cancel my purchase and buy the item that I had in hand. If the manager had wanted to help me at all- she could have offered that option. She would have made a sale and gained me as a customer for helping me at a very stressful time. Instead- she was rude, patronizing, and unkind- not only to me, but to her employee as well.This is a pet store. There are living animals who will be loved by people who purchase them. Surely someone who manages such a place needs to approach their responsibilities with a caring attitude. I don’t know why she acted the way she did- but I will NEVER take the chance of being treated so poorly again. I will NEVER go back to this location. Sad.
May 04 · Donna AlbrechtI'm the first time owner of a beautiful white and black Tabby. I went in and bought everything I thought I would need, a lot of which was too small and returning wasn't a problem, even after he chewed the first harnes. I'm there every weekend
July 07 · Sheryle Taylor
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