Gianni Cooling Introduce
For the discerning pet owner in North Carolina who believes that their furry companion’s accessories should be as stylish and well-made as their own, Gianni Cooling offers a truly unique destination. Situated in Raleigh, this small, women-owned business transcends the typical pet store model, operating at the intersection of high fashion and functional pet products. Gianni Cooling is not just a brand; it’s a design philosophy that brings European craftsmanship and meticulous attention to detail to every handmade leather collar, leash, and accessory. The founder, a former fashion designer, draws on her background in luxury leather goods to create products that are not only beautiful but also durable, comfortable, and eco-friendly. This fusion of artistry and practicality makes Gianni Cooling a standout choice for local residents looking to elevate their pet's style with pieces that are both timeless and of the highest quality.
The core of Gianni Cooling's appeal lies in its commitment to bespoke, made-to-order products. Instead of mass-produced items, each piece is a work of art, individually crafted by hand in the USA. This dedication to craftsmanship means every item, from a custom collar for a wedding to a personalized leash for daily walks, is created with a level of care and precision that ensures it will last for years. The brand has been recognized on luxury department store websites and has garnered compliments from countless customers for its stunning designs and superior materials. The products often feature naturally tanned genuine leather sourced from Europe and the U.S., as well as solid brass hardware, reflecting a commitment to sustainability and quality that aligns with the values of the modern pet parent. This focus on luxury and longevity is what sets Gianni Cooling apart, attracting a clientele who view their pet’s accessories not just as necessities, but as a form of expression.
Gianni Cooling is located at 2060 Clark Ave, 3rd floor, Raleigh, NC 27605, USA. As an appointment-required business, it provides a personalized and focused experience for each customer, ensuring that you receive the undivided attention needed for a truly bespoke consultation. While the physical location is a private studio and not a traditional storefront, the business maintains a welcoming presence with a wheelchair-accessible parking lot, making it accessible to those with mobility needs. This structured approach to visits allows the team to fully dedicate themselves to your project, whether you are looking for a simple collar or a complex custom piece. The location in the heart of Raleigh makes it a convenient stop for a scheduled consultation or for picking up a completed order, blending the luxury of a private appointment with the convenience of a local business.
The services offered by Gianni Cooling are as specialized as their products. They provide a high-end, consultative experience that you would expect from a personal stylist or bespoke tailor, but for your pet. This level of service is a key part of their brand identity and is designed to ensure every customer finds the perfect product to suit their pet's needs and their personal style.
Services Offered:
- Leather Work: The business specializes in expert leather craftsmanship, creating beautifully designed and durable collars, leashes, and accessories.
- Made-To-Order: All products are handmade to order, ensuring each piece is unique and tailored to the specific requests of the customer and the needs of their pet.
- Personal Shopping: Gianni Cooling offers one-on-one personal shopping services, helping clients select the perfect items and designs for their pets.
- Styling Services: For those seeking a truly curated look, the business provides styling services to help you match accessories to your pet’s personality and your aesthetic preferences.
Gianni Cooling's business model is built on several key features that resonate deeply with its target audience. These highlights not only define the brand but also provide a powerful reason for local customers to choose them over generic alternatives.
Features / Highlights:
- Women-Owned Small Business: As a women-owned enterprise, the business embodies a spirit of independence and craftsmanship, which appeals to customers who prefer to support local, ethical businesses.
- High-End, Bespoke Products: The focus on luxury, handmade, and made-to-order items means you can get a truly unique product that is a far cry from mass-produced pet accessories.
- Personalized Consultations: The appointment-required model ensures a dedicated, one-on-one experience where customers can receive personalized advice on sizing, style, and design.
- Fashion Designer Expertise: The founder's background in fashion and leather craftsmanship gives the brand a unique edge, ensuring that products are not only functional but also incredibly stylish and well-designed.
- Problem-Solving Communication: A customer review highlights the owner's willingness to address communication issues, demonstrating a commitment to resolving problems and ensuring customer satisfaction, ultimately leading to a positive outcome.
- Wedding and Special Event Accessories: The business is a go-to for special occasions, as noted by a customer who was able to get a custom collar and leash for their dog to wear to their wedding.
Contact Information:
Address: 2060 Clark Ave 3rd floor, Raleigh, NC 27605, USA
Phone: (984) 202-3747
What is worth choosing Gianni Cooling? This is the perfect place for the pet owner who values quality, craftsmanship, and a personalized experience. While a lack of initial communication can be frustrating, as one customer review pointed out, the ultimate resolution and the quality of the final product speak volumes about the brand’s dedication. The fact that the owner directly assists with sizing and design to ensure a perfect fit for a last-minute wedding accessory, as highlighted in another review, showcases the brand's ability to deliver under pressure. By choosing Gianni Cooling, you are not just purchasing a pet accessory; you are investing in a piece of art that is handmade with love and expertise. The brand's unique blend of fashion design and pet care, its focus on sustainable, high-quality materials, and its commitment to a bespoke, consultative service model make it a premier destination for anyone in the Raleigh area who wants the very best for their beloved pet. It's a testament to the idea that small businesses can offer a level of quality and service that far exceeds what you can find in a big-box store.
Gianni Cooling Services
Pet Store
- Leather Work
- Made-To- Order
- Personal Shopping
- Styling Services
Gianni Cooling Details
From the business
- Identifies as women-owned
- Small business
Accessibility
- Wheelchair accessible parking lot
Payments
- Debit cards
- Credit cards
Gianni Cooling Photos
Gianni Cooling Location
Gianni Cooling
2060 Clark Ave 3rd floor, Raleigh, NC 27605, USA
Gianni Cooling Reviews
collarleashleathercouplechoice
★ 5★ 4★ 3★ 2★ 1Incredibly frustrated with the lack of communication from Gianni Cooling. I placed an online order on 7/5/2025 for a custom collar. I’ve emailed and called a couple times for an update on the order and absolutely no response. Emails go unanswered, calls go to voicemail. Even instagram messages go unanswered. I’m not expecting a handmade product to arrive in a matter of days or even a couple weeks, all I’m looking for is some communication or acknowledgement that my order is even in production.UPDATE: Heard back from Gianni with an update. Looking forward to receiving my order in the next two weeks!Happy to change my review if the situation gets addressed as I’m a big fan of her work.
August 12 · Bo-Ashley BrindleyHad noticed this brand on a few luxury department store websites and had no idea it was local to Raleigh until I was last minute hunting for a collar and leash for our dog Cheech to wear to our wedding. I had messaged the store through their website and immediately got a response from Gianni who helped me with sizing and style selection and confirmed she could have it ready in time for our wedding. It was actually ready a few days early. We got so many complements on it and will certainly be recommending GC to our friends and family.
May 23 · Meredith GulledgeThere is no other dog collar that is better made, fabulously chic, and coming from the BEST company (with incredible costumer service) than Gianni Cooling. THANK YOU, Gianni Cooling, so much for Rocky's beautiful collar (and helping again with the size concern) as well as the gifts for my friend's new dog, Henry. He LOVED them (and friend did too). The quality is just outstanding, and craftsmanship is perfect. Also, the packaging it came in- WOW . . . just wonderful. Every dog needs a Gianni Cooling . . . your pet will be admired FOR SURE at the dog park. Appreciate you guys and cannot wait for my next Gianni Cooling purchase.
April 17 · Katie WalshGianni’s products are the highest quality, both in material and craftsmanship. We recently purchased a custom Fi collar and the Parker leash and could not be happier with this stunning set. Not only are her products fantastic, the individual service she provides to her customers is unmatched. She goes out of her way to make sure the customer’s questions are answered and always lends a hand with design choices. We can’t wait to add more Gianni to our pup’s wardrobe!
October 27 · Neal WoodliefI won a collar of my choice in the Gianni Cooling Thanksgiving giveaway. I was so excited that I upgraded my dog’s Fi device to match the new collar. I knew the shop owner was busy, so reached out after the holidays to ask about an ETA. She assured me it would come soon. I followed up again and was told she forgot about me, but that she would work on the order soon. After another couple weeks, I gave up and looked for a new shop to order from. I understand the giveaway was free, but if I had received my order, I would have been a repeat customer. Especially since I’d previously purchased a Fi collar from Gianni Cooling. Everyone raves about the quality of these collars, but because of the customer service, I won’t go back.Update: The shop owner reached out to apologize. She also sent my collar, which wasn’t expected and an extra item to match, which was totally unnecessary, but very thoughtful. Although I’m bummed it took so long, I’m adjusting my shop rating from two stars to four.
June 01 · Emily Rand
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