Banfield Pet Hospital Introduce
For many pet owners in Arizona, ensuring their animal companions receive consistent, high-quality healthcare is a top priority. Banfield Pet Hospital, a well-known name in veterinary care, offers a range of services designed to meet these needs. The location in Mesa, AZ, functions as a modern animal hospital and veterinary pharmacy, providing a wide array of treatments from routine wellness checks to more complex medical procedures. The hospital's approach centers on proactive and preventative care, aiming to keep pets healthy and happy throughout their lives.
Banfield Pet Hospital operates with a focus on comprehensive care. This means they are equipped to handle a variety of health concerns, from routine vaccinations to general surgery. A key feature of their service model is the emphasis on **Preventive Veterinary Care**, which is often bundled into their "Optimum Wellness Plans." These plans are designed to help pet owners manage and budget for the recurring costs of preventive health, such as annual exams, vaccinations, and parasite control. By offering a structured approach to healthcare, the hospital aims to provide peace of mind and help pet owners stay on top of their animal's health needs without the stress of unexpected bills. The staff at this location, from the front desk to the veterinarians, is committed to explaining all findings and treatment options in detail, so pet owners can make informed decisions.
Conveniently situated at **1863 N Stapley Dr #104, Mesa, AZ 85203, USA**, Banfield Pet Hospital is easily accessible to residents in Mesa and the surrounding communities. Its location is designed to be a straightforward destination for pet owners seeking veterinary services.
The facility prioritizes accessibility for all members of the community. It is equipped with a **wheelchair-accessible car park**, a **wheelchair-accessible entrance**, and a **wheelchair-accessible toilet**, ensuring that everyone can comfortably and safely bring their pets in for appointments. The hospital operates on an **appointment required** and **appointments recommended** basis. This scheduling system is in place to help minimize wait times and ensure that the staff is prepared to provide your pet with the time and attention they need. The hospital also prides itself on being **LGBTQ+ friendly**, creating a welcoming environment for all pet owners.
Banfield Pet Hospital in Mesa provides an extensive list of services that cover many facets of pet healthcare. Their offerings are designed to cater to the needs of dogs and cats at various life stages.
- **Preventive & Wellness Care:** The foundation of their service model, this includes **Comprehensive Exams**, **Vaccinations**, and **Parasite Control**. They also offer specialized **Puppy Packages** and plans to give young pets a healthy start.
- **Diagnostic Services:** The hospital is equipped with an **In-House Laboratory** for quick and accurate results. They use **Digital Radiography** and **Dental Digital X-rays** to aid in the diagnosis of a wide range of conditions, from fractures to dental issues.
- **General Medicine:** They offer diagnosis and treatment for various ailments, including **Gastrointestinal illness**. Their veterinarians also provide **Behavior Evaluation** and **Nutrition Advice** to help pet owners manage their pet's overall well-being.
- **Surgical and Dental Procedures:** The team performs routine **General Surgery** and dental procedures, including **Dental digital x-ray** and **General Dentistry**. They also specialize in **Spaying And Neutering** and **Orthopedic evaluation and treatment**.
- **Additional Services:** The hospital serves as a **Veterinary pharmacy**, making it convenient to pick up medications. They also offer **Coat and skin care treatment** to address dermatological issues.
The experience at Banfield Pet Hospital is often described in a varied manner by its customers. While some have had very positive interactions, others have faced challenges. The key features and highlights are a combination of what the hospital aims to provide and what customers have reported.
- **Emphasis on Preventative Care:** A core feature is the focus on their Optimum Wellness Plans. These plans are intended to provide a predictable, year-long package of preventive services, which can be a great budgeting tool for pet owners.
- **Knowledgeable Staff:** A positive review highlighted the kindness of the staff and their ability to explain medical findings in detail, giving the pet owner confidence in the care provided.
- **Comprehensive Service Offering:** The ability to get everything from a comprehensive exam to surgery and a medication refill at one location is a significant convenience.
- **Mixed Customer Experience:** It is important to acknowledge that there are also significant negative reviews. Some customers have expressed concerns about what they perceive as aggressive upselling of unnecessary tests and treatments. Others have raised issues with the difficulty of canceling wellness plans, long wait times even with appointments, and high employee turnover, which can affect the continuity of care.
To schedule an appointment or to learn more about the services and wellness plans, you can contact Banfield Pet Hospital at:
**Address:** 1863 N Stapley Dr #104, Mesa, AZ 85203, USA
**Phone:** (480) 969-7331
When considering Banfield Pet Hospital in Mesa, AZ, for your pet's healthcare needs, it is important to weigh the benefits against the reported challenges. The hospital's model of providing comprehensive, preventative care through its wellness plans can be a significant advantage. For pet owners who want a structured approach to their pet's health, covering everything from routine exams and vaccinations to dental care, these plans offer a sense of predictability and financial planning. The wide range of services, including advanced diagnostics and surgical procedures, means you can often receive a variety of care under one roof. The staff's focus on explaining findings in detail is a strong point, as it empowers pet owners with knowledge.
However, it is equally important to be aware of the experiences shared by other customers. The concerns about perceived upselling, difficulty with wellness plan cancellations, and staffing issues are serious considerations. To ensure a positive experience, it is recommended that pet owners ask detailed questions about costs, treatment necessity, and the terms of any wellness plan before committing. By being proactive and informed, you can make the best decision for your pet. Ultimately, for those who value the convenience and structured nature of a large network and its preventive health offerings, Banfield Pet Hospital in Mesa is an option that can provide a foundational level of care for their furry family members.
Banfield Pet Hospital Services
Veterinarian
- Behavior Evaluation
- Behavior evaluation
- Coat and skin care treatment
- Comprehensive Exams
- Comprehensive exams
- Dental digital x-ray
- Digital Radiography
- Digital radiography
- Gastrointestinal illness diagnosis and treatment
- General Dentistry
- General Surgery
- General dentistry
- General surgery
- In-House Laboratory
- In-house laboratory diagnostics
- Nutrition Advice
- Nutrition advice
- Orthopedic evaluation and treatment
- Parasite Control
- Parasite control
- Preventive Veterinary Care
- Puppy Packages
- Puppy Plans
- Spaying And Neutering
- Spaying and neutering
- Vaccinations
Banfield Pet Hospital Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Crowd
- LGBTQ+ friendly
Planning
- Appointment required
- Appointments recommended
Banfield Pet Hospital Photos










Banfield Pet Hospital Location
Banfield Pet Hospital
1863 N Stapley Dr #104, Mesa, AZ 85203, USA
Banfield Pet Hospital Reviews
babytestmoneytripmanagementunderstandquestionsupsell30 minutesopinion
★ 5★ 4★ 3★ 2★ 1Everyone there is so kind. I never feel stressed about leaving my dog for a couple hours at a time when he's being seen by the vet. They explained in detail everything that they found so that you understand and leave with all the confidence in the world that they're going to take care of your pet
August 19 · CindyThe service here is actually appalling. We took our animals to a different vet and I can’t believe the difference in treatment. This vet labeled our dog aggressive when she has no history of that behavior. They only did this because she is part pit bull.When we went to take our dog to a different vet they failed to send over all of her medical records, which I believe was done intentionally. We had two previous tumor removal surgeries done there, and when we went somewhere else for a second opinion on a third tumor, the office conveniently didn’t send those records.Everytime we brought our animals in they would try to upsell tests they didn’t even need causing us to spend hundreds of unnecessary dollars. This is taking advantage of pet owners and scaring them into expensive tests.The office staff is not well trained. Even if you call ahead to pick up medication you are left waiting for up to 30 minutes for the “right” person to get the medication. This doesn’t seem to be the office staffs fault. It seems the turnover rate is insanely high and they can’t keep quality workers. I honestly feel bad for the people who work there.Now as we try to transition care to another vets office they will not let us cancel our wellness plans. They want to continue to charge us even though we made it very clear we will never be coming back. This place is simply a cash grab and not anywhere you should bring your animals. Please find your pets a different animal hospital.
June 17 · Mary WelchThe staff will treat your animal like one of their own. I have a dalmatian with anxiety and even she likes to go visit the staff.
August 22 · Matt ForbushI moved back to AZ in August 2024 but am native to Tucson. I don't have a relationship with any vets in the Phoenix area. Thankfully, my two adult cats are healthy and the need for a vet hasn't appeared here yet.. However, I started foster(failing) two 7 week old stray kittens on Friday 5/9/25 🥴Over the weekend, I noticed one of the kittens had a distended tummy, bigger than the average "kitten bloat". I became more concerned last night 5/12/25 when I was compression rubbing his tummy and felt masses(?) below his ribs that his sister didn't have. I've always adopted adult cats so I'm not too familiar with the insides of kittens lol. Since I needed to get them an exam and start vaccinations anyways, I called around to multiple vet clinics this morning hoping to get in same day and get his tummy checked out. I was surprised to see that a lot of vets here either have a long wait list or very bad reviews..My boyfriend mentioned he used to go to Banfield in California years ago, so I decided to call this Mesa location. Monica answered the phone right away. Luckily they had an appointment cancel last minute and they scheduled me to come in 15 minutes later at 9:15a! By the time I was ready to leave the house, it was 9:15a 😅 So I called back, and Monica kindly moved the appointment to 9:30a.Empty waiting room when I arrived at 9:26a. Monica at the desk was lovely. Still in training, but informative and efficient! Katie the vet tech was also informative and professional. Dr. Leifker was alsoooo informative and delightfully personable.They found nothing of immediate concern with the one kitten's tummy, but there is the potential he could have worms since they were born and lived outdoors prior. I'll bring in their stool samples as soon as they poop in front of me lol. The kitters got the first vaccination recommended for their age (~2mo) and we scheduled out their later vaccines and spays.I appreciated these ladies taking the time to answer all of my questions. I was indeed offered the Optimum Wellness Early Care Plus Plan. Adequate vet care for kittens is expensive, period. The monthly cost of the care plan is reasonable and includes a slew of what we will need anyways, so I signed up. I paid for two membership fees and two first-month-payments, their exams and vaccines were included. Saved $100. Left at 11a.Excited to build a relationship with Banfield over these next few months and perhaps years 🙂 Hopefully this pleasant introductory visit holds true in the future!
May 13 · KoobiDoctor Hansen and the staff are great! This stand alone pet hospital is very clean and organized! The Doctor and staff answered a myriad of questions about my pets care, procedures, and after care requirements. Awesome experience!
August 21 · Kryssie Beard
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