Deer Creek Animal Hospital & Pet Resort Introduce
For pet owners in the Arizona region, finding a single, reliable location that can handle a full spectrum of animal needs is a dream come true. Deer Creek Animal Hospital & Pet Resort, located in Phoenix, is a unique and multifaceted facility that combines expert veterinary care with a premium pet resort experience. More than just a simple animal hospital, this destination is designed to be a comprehensive hub for your pet's health and wellness, from annual check-ups to advanced medical treatments and even luxury boarding. Their mission is to provide high-quality diagnostic and therapeutic care for a wide range of patients, including dogs, cats, and even exotic animals. This one-stop-shop approach offers immense convenience and peace of mind for pet owners who want to simplify their pet care routine without compromising on quality.
The dual nature of the facility—part medical center, part resort—means that Deer Creek Animal Hospital & Pet Resort is equipped to handle everything from routine preventative care to complex medical issues. Their medical staff is trained to address a variety of health concerns, while their pet resort provides a safe and engaging environment for your furry family members when you’re away. This integration of services is a testament to their commitment to the entire life cycle of a pet, from puppy and kitten care to senior pet management. The positive testimonials from pet owners, such as the one from the client whose 13-year-old dog's life was prolonged by a recommended treatment from Dr. Balsino, underscore the hospital's ability to provide impactful and life-improving care. It's this dedication to prolonging and improving the quality of a pet's life that defines their medical approach.
However, it is important to consider all perspectives when choosing a care provider. A detailed review from a cat owner highlights a significant disparity in service between different types of animals, raising concerns about the level of care and attention given to felines. The review alleges that the clinic failed to perform a basic diagnostic test for a cat's chronic issues over several years, leading to a late diagnosis of a serious condition. The client also felt that their cat and their concerns were not treated with the same level of respect and care as their dog counterparts, noting a preference for dogs within the practice's culture. While other cat owners have reported positive experiences, this particular review serves as a cautionary tale for those with feline companions and emphasizes the importance of open communication and ensuring your concerns are addressed.
Deer Creek Animal Hospital & Pet Resort is conveniently located at 3025 E Rose Garden Ln, Phoenix, AZ 85050, USA. This location makes it easily accessible for residents of North Phoenix and surrounding areas. The facility is designed with accessibility in mind, providing a wheelchair-accessible car park, a wheelchair-accessible entrance, and a wheelchair-accessible toilet. These features ensure that the clinic is welcoming and convenient for all members of the community. Given the comprehensive nature of their services, appointments are recommended to ensure that the staff can provide focused and timely care. This planning helps to minimize wait times and allows the veterinary team to prepare for each pet's unique needs, whether it's for a medical exam, a grooming session, or a boarding stay.
The location and facility layout are part of the overall client experience. The pet resort aspect means there is ample space for dogs to play and socialize, which is a major draw for dog owners. The spacious environment and focus on doggy daycare are clear from the provided information, including group activities and plenty of outdoor space. While this is a major selling point for dog owners, the cat owner's review suggests that the feline experience may be different, with cats potentially being in a more stressful environment due to the presence of dogs. This is an important consideration for pet owners who want to ensure their animal is in a calm and safe space.
Deer Creek Animal Hospital & Pet Resort provides a wide array of services that cater to the full needs of pets.
- Complete Veterinary Services: They offer comprehensive medical care including Annual Checkups, Annual Physical Exams, Diagnostic And Therapeutic services, Laboratory Services, and sick pet exams. They also have an on-site Medicine Pharmacy for easy medication refills.
- Preventative Care: The clinic emphasizes preventative medicine with services like Pet Preventative Care, Flea And Tick Prevention, Heartworm Preventatives, and a variety of Vaccine Protocols for puppies, kittens, and adult pets.
- Pet Boarding and Daycare: The facility includes a full-service Pet Resort with both Canine Boarding and Feline Boarding. They offer Doggie Daycare with daily play time, individual interaction with staff, and even amenities like a pool for dogs.
- Grooming Services: For pets that need a little pampering, the resort offers grooming services including Bath & Brush, Full Groom, and Nail Trim.
- Specialty Services: Deer Creek Animal Hospital also provides more specialized treatments, such as Spay And Neuter Clinic Surgery, as well as care for Avian And Exotic animals. They also offer oral health services like Pet Dental Care and Teeth Cleaning.
- Emergency & Training Services: The hospital is an Emergency Clinic for urgent cases and also offers Behavior Modification and Training Classes for pets and their owners.
The standout features of Deer Creek Animal Hospital & Pet Resort are a mix of their comprehensive offerings and personalized approach.
- Comprehensive "One-Stop-Shop" Model: The greatest highlight is the integration of veterinary care, boarding, grooming, and training all in one location. This convenience is unparalleled for busy pet owners.
- Expert Medical Care: The positive review for Dr. Balsino's life-saving treatment on a senior dog demonstrates the high level of medical expertise and diagnostic skill available at the hospital.
- Resort-Style Boarding: The pet resort is a major highlight, with a large, fully-enclosed grass backyard, group playtime, and a variety of premium amenities that make it feel like a true vacation for dogs.
- Exotic Animal Expertise: The clinic's ability to provide care for Avian And Exotic animals is a unique and valuable service for a specific segment of the pet-owning community.
- Accessibility: The wheelchair-accessible features show a thoughtful commitment to serving all clients and making their visit as stress-free as possible.
For more information or to schedule an appointment, you can contact Deer Creek Animal Hospital & Pet Resort at the following:
Address: 3025 E Rose Garden Ln, Phoenix, AZ 85050, USA
Phone: (602) 404-0066
Mobile Phone: +1 602-404-0066
For residents of Arizona, particularly those in the Phoenix area, choosing a comprehensive facility like Deer Creek Animal Hospital & Pet Resort is an excellent option for managing the full range of a pet's needs. What makes them truly worth choosing is their unique combination of a full-service animal hospital and a premium pet resort. This model means you can build a relationship with a single provider for all of your pet's needs, from routine checkups and preventative care to medical treatments and comfortable boarding. The ability to handle complex medical cases, as evidenced by the successful treatment of a senior dog, is a strong indicator of their clinical capabilities.
However, a crucial factor to consider is the experience of pet owners with different types of animals. The detailed negative review from a cat owner brings to light a potential bias towards canine patients, which is a significant consideration for those with feline family members. While the clinic may be ideal for dog owners looking for a social and active boarding experience, cat owners may want to inquire specifically about the separate facilities and the level of attention their cats will receive. Despite the varied experiences, the hospital's extensive list of services, including care for exotic animals, and their commitment to accessibility make them a strong contender for many pet owners. Ultimately, for those who value the convenience of having veterinary care, boarding, and grooming all in one professional location, and whose primary focus is on dog-related services, Deer Creek Animal Hospital & Pet Resort remains a compelling and highly-regarded choice in the Phoenix community.
Deer Creek Animal Hospital & Pet Resort Services
Animal Hospital
- Animal Dog
- Annual Checkups
- Annual Physical Exam
- Avian And Exotic
- Bath & Brush
- Behavior Modification
- Boarding And Daycare
- Canine Boarding
- Complete Veterinary Services
- Daycare Grooming
- Dental Disease
- Dental Health
- Diagnostic And Therapeutic
- Dog And Cat Care
- Dog Training
- Doggie Daycare
- Ear Care
- Emergency Clinic
- Exotic Animal
- Exotic Boarding
- Fecal Testing
- Feline Boarding
- Flea And Tick Prevention
- Full Groom
- Heartworm Disease
- Heartworm Preventatives
- Internal Medicine
- Laboratory Services
- Medical Appointment
- Medical Treatments
- Medication Refill
- Medicine Pharmacy
- Nail Trim
- Oral Health
- Oral Hygiene
- Pet Boarding
- Pet Dental Care
- Pet Exam
- Pet Preventative Care
- Poison Control
- Preventive Medications
- Puppy Training
- Rescue Animals
- Sick Pet Exam
- Spay And Neuter Clinic Surgery
- Special Treatments
- Training Classes
- Vet Appointments
- Veterinary Services
Deer Creek Animal Hospital & Pet Resort Details
Accessibility
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
Amenities
- Toilet
Planning
- Appointments recommended
Deer Creek Animal Hospital & Pet Resort Photos










Deer Creek Animal Hospital & Pet Resort Location
Deer Creek Animal Hospital & Pet Resort
3025 E Rose Garden Ln, Phoenix, AZ 85050, USA
Deer Creek Animal Hospital & Pet Resort Reviews
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★ 5★ 4★ 3★ 2★ 1Friendly and very knowledgeable service. I thought my 13-yr old large dog was ready to be put down, because he couldn’t get up or walk without falling even if he had assistance. But mentally I could see he wanted to live; He just didn’t understand why his legs didn’t work anymore.Dr. Balsino’s recommendation to try steroids was a lifesaver. Even on a very low dose, my big fella can now get up and walk and even jog, without any assistance. His good quality of life seems prolonged for probably a year and maybe more. Every extra day with him is a blessing!
August 09 · Bill VodenI took my cat Lynx to Deer Creek Animal Hospital for almost a decade. They were helpful in treating her hyperactive thyroid for the last five years. They also gave her a monthly arthritis injections for the past year or two, and the occasional grooming/trimming of nails when PetSmart refused to do anything.So why the one star? Long read ahead.This past week, I had to take my cat to VetMed, a nearby ER vet, because of an emergency involving her not eating/drinking and losing weight rapidly. She spent hours there getting re-hydrated and getting tested to find out what was wrong. They suspected her thyroid and helped me get some medicine to stimulate her appetite and encourage her to eat/drink. Records went to Deer Creek that same day.Wednesday of this past week, I called Deer Creek because I wanted to bring Lynx in to talk about long-term care. They refused to make an appointment for her that day, and said the nearest they could do was next day. But later that same day, I took her back to VetMed because she was, again, not eating or drinking and slowing down. This time they did an ultrasound as part of their tests, and found it was Inflammatory Bowel Disease (IBD), with possible Lymphoma. It had been going on for years; her colon had shrank by 40% and she was in constant pain. This was also forwarded to Deer Creek, and I called and asked them to have a vet call me to talk about this more, to which the receptionist agreed they would call the next day.No call on Thursday. I called, and got voicemail.No call on Friday. I called and was on hold for fifteen minutes. Then I was told the vet refused to speak to me until Lynx came in for physical exams and blood tests.They wanted me to drag in my 20 year-old cat for yet another vet visit, the third in less than a week, with more blood draws and exams, and flat-out refused to address the underlying problems or even hear me out on my concerns.I set up an appointment with a different vet, the Four Legged Friends. But it wasn't meant to be. Lynx had to be taken in to VetMed this past Monday, and this time it was too much to treat. She was put to sleep, in my arms from start to finish, as she had been in my arms for countless hours over the past twenty years.Deer Creek Animal Hospital didn't care about my cat. They didn't run what is apparently a very basic diagnostic for the problems my cat had been having that I had been telling them about for years involving her digestion. Said it was normal. Wish I had known this test was an option.I doubt they could have done much during the last week of Lynx's life, but I -do- know that they should have done this test in the years leading up to her eventual decline. If they had cared to, Lynx might still be alive today.The simple fact of the matter is, if Lynx were a dog they would have caught this. They treat their dogs like royalty. They give them private exam rooms, offer their owners water, talk with them as long as the owner wants to. Even let the dogs hang out in the front office and pee everywhere they like. That damn office always smells like dog pee. As far as I can tell, they do everything right by their dogs.My cat? Exam rooms rarely, while their dogs barked and brayed and scared her. Never offered water or even a kind word. Appointments usually ran late. When I would talk to a vet, it was like they didn't have the time of day for me and were humoring my questions because I was paying them. One time they even gave her monthly arthritis injection to another pet, and she had to go for a week past her recommended dosage period before they could get another. Probably gave it to a dog that just happened to come in that day and the owner wanted it. More things I wish I had realized sooner.G Reviews has a word limit, and I'm coming up on it, so here's the key takeaways: I place squarely at their feet the blame for Lynx's IBD going undiagnosed for such a long time, and their frankly appalling unequal treatment of cats. I recommend cat owners stay away, and find a vet that actually cares about felines. It's not here.
August 07 · Michael HardingLess than 1 I can't even properly relay how disappointed our family is with this Vet. We've been using their services for over a decade, 6 different dogs. We rescued a puppy and noticed some issues, twice we brought the puppy in for evaluation, costs over $1200 in the past month. She was having some issues and we contact them for help, their only response was we will email you her records go to another urgent care. When we called back to inquire and understand why they couldn't assist we were hung up on, and when we called back advised they would not be able to assist us.DO NOT USE THIS VET,Even if you had a good experience in the pastTHE OFFICE HAS CHANGED DO NOT GO HERE
April 26 · Brian SevchikHorrible experience. Went to an appointment to establish care, update vaccines and have dog's eyes checked. Requested records to be transferred from previous vet. When I entered for appointment the records hadn't been transferred which could have been brought up to me prior to the appointment so i could helped make that happen. The main issue though, was how rude and condescending the vet was throughout the visit. She took no time to build any rapport with me or my dog with any history and immediately labeled him as aggressive when a minute of discussion and friendlier introduction could have made both of us comfortable. Her tone throughout the visit was condescending and she seemed to take smug pleasure in pointing out whatever I might have done wrong. Her exam on the dog was poor which I expressed. She left the room laughing at me mockingly. I thereafter decided I didn't even want the vaccination because I didn't want any more interaction with such a person and ended the visit. I'm disgusted I even paid $66 to see such a negative individual who has no people skills and has poor animal handling skills. I would never trust such a place with animals.
April 08 · Marissa MendozaYou never see the same doctor twice. They don’t call you when results are in. You have to chase them. They never call in prescriptions when they say they’re going to. And all they do is want to go you for money be aware. our dog didn’t need bloodwork. He needed surgery as you can see in the photos.
July 10 · Jaime Frimmel
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